Information Technology Administrator

Purpose of the role

The incumbent will play a critical role in scaling and optimizing the company’s IT infrastructure, systems, and policies to support a growing organization. With the company expanding rapidly, the IT Manager will ensure all hardware, software, subscriptions, servers, and policies are not only capable of meeting current demands but are also prepared for future growth. This role is both strategic and hands-on, involving system design, vendor management, and operational oversight.

Key Objectives

• Scale IT infrastructure to support the company’s headcount growth.
• Ensure systems and policies align with best practices for security, reliability, and scalability.
• Build and lead an IT team to manage operations, support, and project delivery.
• Drive cost-effective, future-proof technology solutions to support business goals.

Job Responsibilities

Strategic Planning and Growth

• Design and execute IT strategies to align with business objectives and projected growth.
• Conduct capacity planning to scale IT systems and resources for a 50% annual growth in headcount over the next 3 years.
• Evaluate and recommend emerging technologies to ensure the company remains ahead in IT innovation.

IT Operations and Infrastructure

• Oversee the company’s IT infrastructure, including hardware, software, servers, and cloud solutions.
• Implement and optimize IT policies and procedures to ensure seamless operations.
• Manage IT budgets, including procurement and lifecycle management of hardware, software, and subscriptions.
• Ensure high availability and performance of IT systems, including backups, disaster recovery, and redundancy planning.

Team Leadership and Vendor Management

• Build and manage a high-performing IT team capable of handling operational and strategic IT functions.
• Act as the escalation point for major IT issues, ensuring timely and effective resolution.
• Establish strong vendor relationships to negotiate contracts and manage service levels.

Security and Compliance

• Ensure compliance with industry regulations and data protection laws.
• Proactively monitor and address security risks, implementing best practices in cybersecurity.
• Conduct regular IT audits to maintain integrity, performance, and compliance.

User Support and Training

• Oversee IT support operations to ensure timely resolution of issues for employees.
• Develop and implement training programs to educate employees on IT policies, systems, and tools.

Qualification and Experience

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Minimum of 5-7 years of experience in IT management, infrastructure, and operations, ideally in a scaling environment.
• Strong knowledge of IT systems, networks, and cloud solutions (e.g. AWS, Azure, Google Cloud).

Desired Skills

The ideal candidate possesses the following skills and can demonstrate through their work experience

• Proven ability to scale IT operations in fast-growing organizations.
• Experience managing IT budgets and vendor relationships.
• Expertise in IT infrastructure, system integrations, and enterprise software platforms.
• Familiarity with cybersecurity frameworks and best practices.
• Strong project management skills, with the ability to lead large-scale IT initiatives.
• Excellent communication and interpersonal skills to liaise with stakeholders across all levels of the organization.
• Certifications such as ITIL, PMP, CISSP, or related qualifications are a plus.

Pay range and compensation package:

Salary range: ~INR 20 Lakhs with competitive performance incentives, medical care for self and family, and other benefits.

Job locations:

About NMTronics:

NMTronics is the "Partner in Technology" for manufacturers across India. Our customers range from Fortune 500 companies to new startups. We excel in the sales and service of Capital Equipment, Manufacturing Technologies, and Engineering Consultancy for Surface Mount Technology (SMT), Solar, Automation, and EV sectors. With over 300 people across 9 offices in India, we represent 40+ global technology partners - enabling turnkey factory automation solutions for our customers, including Fortune 500 companies, leading domestic firms, and govt. organizations and research institutes in India. We recently partnered with IIT Kanpur to establish the "NMTronics Center of Excellence for Electronics Manufacturing & Skill Development." Our NEST division is committed to innovation by developing cutting-edge software for autonomous systems and exploring opportunities in Semiconductors and batteries.

[read more: https://www.linkedin.com/posts/nmtronics_csr-initiative-iitk-activity-7167886734016335872-G