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2.0 - 6.0 years

0 Lacs

haryana

On-site

You will be responsible for conducting comprehensive research and analysis to identify opportunities and threats, developing targeted strategies, providing expert advice, and ensuring alignment and successful execution of strategic initiatives across the organization. Your main responsibilities will include conducting thorough research and analysis of industry and market trends to identify opportunities and threats, analyzing consumer behavior and customer segments to develop targeted strategies, assessing competitive strategies, proposing strategic solutions to address key business issues, supporting strategic projects, communicating strategic recommendations effectively to leadership and key stakeholders, developing and monitoring key performance metrics, and identifying process improvements for enhancing efficiency and effectiveness of strategic planning and execution activities. You should have a Bachelor's degree or equivalent in Computer Science, MIS, Mathematics, Statistics, or a similar discipline. The relevant work experience required for this position varies from two (2) years for Standard I, three (3) years for Standard II, four (4) years for Senior I, to five (5) years for Senior II. Key knowledge, skills, and abilities sought for this role include fluency in English, analytical skills, accuracy & attention to detail, numerical skills, planning & organizing skills, presentation skills, strategic planning, and communication and influence skills. FedEx is committed to building a diverse, equitable, and inclusive workforce and is an equal opportunity/affirmative action employer. Regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances, all qualified applicants will receive consideration for employment. FedEx, as one of the world's largest express transportation companies, values its team members and upholds the People-Service-Profit philosophy (P-S-P) where taking care of people leads to impeccable service for customers, which in turn ensures profitability for the company. The success of FedEx is attributed to its people, and the P-S-P philosophy fosters a work environment that encourages innovation, quality service delivery, and employee well-being. FedEx's culture and values have been integral to its success since the early 1970s, setting it apart in the global marketplace and driving growth and competitiveness.,

Posted 4 days ago

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8.0 - 12.0 years

0 Lacs

pune, maharashtra

On-site

HMH is a learning technology company committed to delivering connected solutions that engage learners, empower educators and improve student outcomes. As a leading provider of K12 core curriculum, supplemental and intervention solutions, and professional learning services, HMH partners with educators and school districts to uncover solutions that unlock students" potential and extend teachers" capabilities. HMH serves more than 50 million students and 4 million educators in 150 countries. HMH Technology India Pvt. Ltd. is our technology and innovation arm in India focused on developing novel products and solutions using cutting-edge technology to better serve our clients globally. HMH aims to help employees grow as people, and not just as professionals. For more information, visit www.hmhco.com. Our Technology Solutions Group (TSG) is driving the development of next-generation services by leveraging modern cloud platform development technologies and cutting-edge technologies, including microservices, progressive web apps, advanced data platforms, machine learning, and cloud-native solutions. As the Program Management Lead within our Technology Solutions Group (TSG), you will support the Senior Director of Portfolio, Planning and Program Governance by providing cross-portfolio delivery insight, driving alignment across scrum teams, and enabling the consistent delivery of high-priority initiatives. Your focus will be on enhancing the TSG Operations, which include delivery visibility, supporting governance and portfolio planning, and facilitating coordination across multiple product and engineering teams. Your primary responsibilities will include: Portfolio Planning and Reporting: - Support the Senior Director in driving strategic portfolio planning by collaborating with Product and Engineering stakeholders to compile and maintain consolidated release calendars and delivery health metrics for scrum teams. - Establish and maintain reporting frameworks by tracking progress toward portfolio health and escalate risks or misalignments to leadership and other stakeholders. - Lead program reporting and governance cadence by contributing to the creation and ongoing maintenance of executive-level dashboards summarizing portfolio delivery status enabling data-driven decision-making. Cross-Program Coordination: - Monitor and document cross-team dependencies, resourcing considerations, and risk indicators, escalating to team-level Delivery Leads or Engineering Managers as needed. - Support portfolio-wide calendar planning and long-term roadmap alignment across teams. - Help surface systemic delivery impediments and support broader process improvement efforts led by the Senior Director. - Build strong relationships with Delivery Leads, Product Owners, and Engineering leads who you will work closely with and whose projects you will represent. Governance and Agile Delivery Standards: - Support teams in aligning delivery practices with agile standards, audit readiness, organizational policies, and program management guidelines to enhance delivery speed, quality, and collaboration. - Co-ordinate with Delivery Leads, Product Owners, and Engineering leads to ensure delivery plans are captured accurately and in a consistent format. - Assist in preparing documentation for audit readiness, compliance checks, and leadership review sessions. Stakeholder Communication: - Proactively coordinate communication across multiple teams to align stakeholder expectations and surface risks early. - Act as a central point of contact for providing updates to the Senior Director and ensuring delivery signals flow effectively upward and across teams. - Support effective stakeholder engagement by helping teams clarify scope, identify risks, and communicate delivery status clearly. Basic Qualifications: - Bachelor's degree in Computer Science, Engineering, or a related field. - Minimum of 8 years of experience supporting agile software delivery, product lifecycle planning, or cross-functional operations in complex environments. - Demonstrated success managing dependencies and cross-team coordination in fast-paced, global organizations. Preferred Qualifications: - Experience working with distributed software engineering teams, particularly in high-growth or high-change environments. - Strong understanding of product and engineering practices including CI/CD, release planning, and iterative development. - Exceptional analytical and problem-solving skills, with the ability to connect high-level goals to detailed plans. - Strong communication and influence skills able to build trust and align stakeholders on shared outcomes. - Results-oriented, self-starter with a mindset of ownership and continuous improvement.,

Posted 6 days ago

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13.0 - 17.0 years

0 Lacs

maharashtra

On-site

The IT Quality Senior Manager is responsible for managing professional teams and departments to achieve results. You will integrate subject matter expertise within a defined area and contribute to setting standards for operations. Your role requires a deep understanding of how different areas integrate within the sub-function and align with the overall function's objectives. Basic commercial awareness is necessary in this role. You should possess developed communication and diplomacy skills to guide, influence, and convince colleagues and occasional external customers. Your responsibilities include ensuring volume, quality, timeliness, and delivery of end results, as well as potentially being involved in planning, budgeting, and policy formulation. You will have full management responsibility for a team, which may involve managing people, budget, planning, and various administrative duties. As the IT Quality Senior Manager, your key responsibilities will include: - Leading initiatives related to User Acceptance Testing (UAT) process and product rollout into production - Managing multiple IT Quality teams or a functional area - Resolving complex issues and analyzing trends to improve processes - Developing standards and procedures for adherence throughout the software development life cycle - Managing organizational process change and implementing methods for cost, effort, and milestones of IT Quality activities - Ensuring consistency and quality of processes across the organization - Collaborating with stakeholders to ensure project stability and productivity - Handling day-to-day staff management issues, including resource management and work allocation - Performing other assigned duties and functions Qualifications: - 13+ years of IT Testing experience - Excellent knowledge of software testing techniques and tools - Familiarity with software development and testing life-cycle methodologies - Strong communication and diplomacy skills with an ability to persuade and influence Education: - Bachelors/University degree, Masters degree preferred If you require a reasonable accommodation due to a disability to utilize search tools or apply for a career opportunity, review Accessibility at Citi. For more information, view Citis EEO Policy Statement and the Know Your Rights poster.,

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5.0 - 9.0 years

0 Lacs

karnataka

On-site

About the Role: As the Benefits SME/Specialist at MGS Performance and Rewards (P&R) within GHR, you will play a crucial role in supporting the development, tactical implementation, and on-ground delivery of the GHR MGS P&R target operating model as part of the organization's transformation journey. Project Canyon represents HR's global target operating model transformation, aiming to achieve greater alignment and efficiency in delivering HR services to drive deeper value for the business. In this role, you will serve as a P&R Offshoring Subject Matter Expert, guiding the Global P&R Center of Excellence, Project Canyon Steering Committee, and Offshoring & Outsourcing Leads in determining which services and processes should be offshored to MGS. Additionally, you will be responsible for developing and implementing the P&R Operating Model to successfully receive, operationalize, and sustain GHR P&R services and processes transitioned to MGS. Your contribution will also involve supporting the Vice President in planning and executing the transition of agreed-upon services and processes to be offshored, including completing internal due diligence and governance requirements. This position will report directly to the Vice President, MGS Head of Performance and Rewards (P&R), GHR, and will focus on standing up and operationalizing the GHR P&R MGS service delivery model. You will collaborate with senior leaders and team members from across Global P&R COE and the company to drive the GHR P&R target operating model outcomes and deliver results. The role requires a 40-hour per week commitment with Monday through Friday work hours, flexibility in scheduling to accommodate global meetings across different time zones, including Americas, APAC, and EMEA. Roles and Responsibilities: - Serve as a Benefits offshoring Subject Matter Expert, collaborating with the Vice President of GHR - Performance and Rewards to plan and execute the transition of services and processes to be offshored to MGS, including completing internal due diligence and governance steps. - Lead the offshoring intake of benefits administration processes and ensure smooth transition and operationalization. - Administer benefits via Darwin and other flexible benefits administration platforms, supporting global wellbeing initiatives and the launch of a global EAP. - Spearhead vendor management and internal third-party risk management processes for the benefits portfolio, managing global benefits provider identification and implementation of global pooling arrangements. - Maintain benefits documentation, process workflows, and standard operating procedures according to global governance standards. - Monitor SLAs, metrics, and service performance related to benefits administration and support continuous improvement initiatives. - Collaborate with stakeholders to develop and implement the MGS P&R operating model and ensure successful transition of GHR P&R services and processes to MGS. - Support internal due diligence processes and documentation related to service transition and offshoring work in coordination with stakeholders. - Mentor junior MGS P&R administrators and ensure delivery of services in line with agreed standards. Job Requirements: - Bachelor's degree required; advanced degree preferred. - 5+ years of experience in driving offshoring results, particularly in building, operationalizing, and managing offshoring for a global P&R COE. - Strong collaboration, influence, communication, and problem-solving skills. - Expertise in P&R offshoring, knowledge of P&R COE service delivery models, global P&R regulations, and market trends. - Ability to address complex problems, prioritize objectives, and negotiate conflicts effectively. Technical Skills: - Analytical, strategic, and results-driven mindset. - Strong decision-making and problem-solving abilities. - Proficiency in Microsoft PowerPoint, Project, Outlook, and Excel. - Experience with Workday Performance Management and Compensation modules preferred. Equal Opportunity Employer: We are an equal opportunity employer committed to diversity and inclusion in the workplace.,

Posted 6 days ago

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6.0 - 10.0 years

0 Lacs

karnataka

On-site

As a current full-time employee in the People, Policy & Purpose (3P) organization meeting 100% of the minimum qualifications, you are eligible to apply for the role of an experienced Crisis Consultant within Cisco's People Care Crisis team. The Crisis Consultant plays a vital role in supporting both individuals and the business by providing comprehensive education, proactive planning, and case management in various complex case matters such as workplace violence prevention, crisis management, societal discourse, and mental health within the organization. Collaborating closely with internal teams and cross-functional partners, your responsibilities will include assessing risks, providing guidance, resolving conflicts, and implementing strategies for effective case management. Key responsibilities also involve researching and applying global requirements related to employment case management, leading initiatives for the improvement and design of global programs, and acting as a mentor for colleagues by providing guidance and training. To excel in this role, you should possess a solid background in Human Resources (HR) with experience in crisis response, investigations, and problem-solving. Desired skills include knowledge of employment laws, workplace violence prevention strategies, crisis intervention techniques, excellent communication skills, emotional intelligence, and the ability to maintain composure in high-stress situations. The ideal candidate will have a BA/BS or equivalent work experience in Human Resource Management or Crisis Management, along with 6-8 years of HR Generalist, Employee Relations, or Crisis response experience. HR Certification is recommended, and global experience would be a plus. Join Cisco and be part of a team that is revolutionizing data and infrastructure connectivity in the AI era and beyond. With a history of fearless innovation spanning 40 years, Cisco provides solutions that empower the collaboration between humans and technology. Working at Cisco means collaborating globally, experimenting with meaningful solutions, and making a significant impact on a worldwide scale. Your journey at Cisco begins here, where opportunities for growth and development are limitless. Be a part of a team that collaborates with empathy, drives innovation, and powers the future. Join us at Cisco, where our power starts with you.,

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2.0 - 6.0 years

0 Lacs

hyderabad, telangana

On-site

You should have a minimum of 2 years of experience in outbound agency sales. It is essential to possess excellent geographic knowledge of outbound tours and stay updated with news and events in the travel trade industry. A graduate degree is the minimum education qualification required for this role. Your communication skills, both spoken and written, should be excellent. Additionally, you must demonstrate outstanding interpersonal skills, negotiation abilities, and influence people effectively. Strong team working and networking skills are crucial for this position. A pro-active attitude, willingness to take initiative, and a desire to learn are highly valued qualities in potential candidates. If you meet the specified criteria and have a passion for learning and self-development, we encourage you to contact us today at career@touronwings.com.,

Posted 2 weeks ago

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10.0 - 14.0 years

0 Lacs

karnataka

On-site

At EY, you have the opportunity to shape your future with confidence by joining a globally connected powerhouse of diverse teams. As a Commercial Architect in Global Managed Services at EY GDS, you will play a crucial role in designing commercial propositions for managed service pursuits, delivering EY's value while mitigating associated risks. Your responsibilities will include leading the design of competitive commercial terms, qualifying complex managed services pursuits, transferring commercial knowledge to the delivery team, and engaging with various stakeholders to ensure up-to-date commercial architecture. To excel in this role, you should have at least 10 years of progressive commercial expertise in managed services and other complex pursuits, strong business acumen, and the ability to work in complex environments with geographically distributed teams. Attention to detail, drive, independence, and the capability to influence key stakeholders are essential. Additionally, you should have experience in large managed service/outsourcing arrangements and consulting engagements, along with relevant qualifications such as a Post Graduate Business Degree or Chartered Accounting. Ideally, you will also possess strong business partnering skills, the ability to influence commercial decisions, and persuasive communication skills for both internal and external stakeholders. The role requires flexibility in working with EY stakeholders worldwide and across different time zones. You will have the opportunity to collaborate with EY teams on exciting projects and work with well-known brands, contributing to the EY growth strategy. At EY, you will have access to continuous learning opportunities, tools for making a meaningful impact, transformative leadership insights, and a diverse and inclusive culture that values your unique perspective. By joining EY, you will be contributing to building a better working world through creating new value for clients, people, society, and the planet. EY teams utilize data, AI, and advanced technology to shape the future with confidence and address pressing global issues across assurance, consulting, tax, strategy, and transactions.,

Posted 2 weeks ago

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3.0 - 7.0 years

0 Lacs

karnataka

On-site

The Company believes in conducting business guided by core values of Inclusion, Innovation, Collaboration, and Wellness. These values ensure a global team approach with customers at the center, emphasizing self-care, unity, and community support. Your way to impact: Your day-to-day work involves self-directed tasks with minimal supervision. Assignments are of intermediate complexity, following defined processes and project requirements to achieve short-term project goals efficiently and effectively. What Do You Need To Bring: - Strong analytical skills for estimating, complex analyses, business cases, and forecasts - Enthusiasm for data-driven problem-solving in a fast-paced environment - Proficiency in Microsoft Excel, statistical software, SQL, and data analysis - Excellent communication and influence skills for cross-functional collaboration - Positive attitude, team player mindset, ability to work under pressure, and resilience to learn and grow - Identify process glitches, develop solutions, and seek improvement with minimal supervision - BS/BA degree with 5+ years of experience or masters degree with 3+ years of experience. Our Benefits: To know more about our culture and community, visit https://about.pypl.com/who-we-are/default.aspx Commitment to Diversity and Inclusion: For general skill consideration, please Join our Talent Community. We encourage all candidates to apply, overcoming confidence gaps and imposter syndrome. REQ ID R0114241,

Posted 3 weeks ago

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2.0 - 6.0 years

0 Lacs

karnataka

On-site

Netradyne harnesses the power of Computer Vision and Edge Computing to revolutionize the modern-day transportation ecosystem. We are a leader in fleet safety solutions with exponential growth year over year. As our disruptive technology gains recognition, we are expanding our team and seeking forward-thinking, competitive individuals to support our continued growth. As a Customer Success Manager at Netradyne based in Bengaluru (Hybrid) and operating in the PST timezone, you will be a key player in ensuring our customers achieve their business objectives and maximize the value of our AI-powered fleet safety solutions. This role requires 2-4 years of experience and offers a unique opportunity to drive customer engagement, retention, and expansion at scale. Your responsibilities will include identifying revenue growth and expansion opportunities, collaborating with sales for revenue retention, proactively managing customer retention and churn mitigation, employing tech-touch and scaled engagement strategies, nurturing strong customer relationships, and leveraging data-driven insights for decision-making. You will work closely with cross-functional teams to ensure a seamless customer journey from onboarding to renewal and expansion. To excel in this role, you should possess 2-4 years of experience in Customer Success, Account Management, or related roles in a SaaS company. A revenue ownership mindset, expertise in scaled customer success, customer-centric and growth-oriented approach, analytical skills, strong communication abilities, and tech-savviness are key qualifications and skills required. Familiarity with Gainsight and CRM platforms like Salesforce is preferred. Joining Netradyne means working with cutting-edge AI technology in a dynamic and innovative environment. You will be part of a customer-centric team that values ownership, collaboration, and growth. This role offers competitive compensation and benefits with opportunities for career advancement, with a salary ranging from 15-20 LPA based on experience. If you are passionate about driving customer success at scale, seizing revenue expansion opportunities, and embracing a growth-oriented mindset, we invite you to apply for this exciting opportunity at Netradyne. Your dedication to customer success and revenue growth could make you an ideal fit for our team. We look forward to hearing from you! To explore available job openings and apply, please visit Netradyne's careers page at Netradyne.com/company/careers. Remember, Netradyne is an equal-opportunity employer, and only direct applicants are encouraged to apply.,

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5.0 - 9.0 years

0 Lacs

hyderabad, telangana

On-site

You are expected to reside within India and will be responsible for supporting the Compensation Program at McDonalds Corporation in Hyderabad. You will assist in various aspects including year-end processes, managing third-party vendors, implementing process enhancements, resolving compensation issues, and ensuring compliance with data management regulations. Your key responsibilities will include: - Supporting the year-end (merit, bonus, equity) process in Success Factors, including testing, configuration, communication, launch, and administration. - Managing third-party vendors to ensure efficient delivery, cost management, and employee satisfaction. - Assisting in annual salary reviews and adjustments to ensure consistency, fairness, and alignment with company performance and market trends. - Implementing process enhancements and best practices for operational excellence and employee satisfaction. - Evaluating compensation workflows and systems to identify inefficiencies and recommend solutions for improved performance. - Serving as a point of contact for compensation program issues and collaborating with internal teams and external vendors to address challenges. - Maintaining accurate records of compensation-related activities and ensuring data integrity and compliance with regulations. To qualify for this role, you should have: Basic Qualifications: - A degree in Human Resources, Business Administration, Total Rewards, or related field. - Experience in roles related to talent rewards or compensation delivery. - Experience in large, multi-national corporations with complex structures. - Understanding of global leadership needs and challenges. - Experience working across different countries and cultures. Preferred Qualifications: - Technical knowledge in total rewards, compensation delivery, and HR processes. - Strong analytical, problem-solving, and data-analysis skills. - Excellent communication and interpersonal skills across all organizational layers. - Knowledge of HR compliance and data privacy regulations. - Strong business acumen and a continuous improvement mindset. - Ability to learn new systems and processes and influence others effectively. If you are a self-starter with a positive attitude, willingness to learn, and a drive for continuous growth, this role at McDonalds Corporation in Hyderabad could be the next step in your career.,

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6.0 - 10.0 years

0 Lacs

chennai, tamil nadu

On-site

As a Human Resources Business Partner (HRBP) with 7 to 10 years of experience, you will play a crucial role in nurturing, developing, and growing the organization's most valuable asset its people. Your primary responsibility will be to guide clients through various people-related matters, helping them overcome challenges and seize opportunities. By aligning business objectives with employees and leadership, you will contribute to the overall success of the organization. Your key responsibilities will include supporting business unit leaders in talent management planning, identifying critical talent gaps, and developing strategies to address these gaps. You will be instrumental in creating a conducive work environment that fosters the growth and well-being of all employees. Your role will also involve implementing HR programs and processes related to talent management, performance evaluation, compensation, organization design, assessments, and talent planning. To excel in this role, you should possess a Bachelor's degree or have at least six years of relevant work experience in human resources. Strong collaboration, negotiation, and conflict resolution skills are essential, along with the ability to build rapport with individuals from diverse backgrounds. You will be expected to facilitate strategic planning processes for performance improvement, develop organizational HR strategies, and provide guidance on talent management, performance, and change management. Additionally, you will be required to offer advice and mentorship to all levels of management, enhancing employee engagement and leadership capabilities within the organization. By consulting with department leaders and building trusted partnerships, you will ensure the efficient delivery of HR programs and services that support organizational and talent development. Overall, as an HRBP, you will be instrumental in driving the organization's success by fostering a culture of collaboration, growth, and excellence.,

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12.0 - 18.0 years

0 Lacs

maharashtra

On-site

As the SC Excellence Manager at Godrej Consumer Products Limited (GCPL), you will play a pivotal role in transforming the supply chain planning ecosystem. Your responsibilities will encompass leading the automation, digitization, and standardization of planning processes across Production Planning, Supply Planning, Distribution Planning, and Procurement Planning. By defining and executing a transformation strategy aligned with business growth and efficiency goals, you will contribute to building a digitally intelligent, responsive, and sustainable supply chain. Your key responsibilities will include leading the transformation vision and roadmap for the planning function, advising CXOs and BU heads on supply chain modernization, and implementing automation in various planning processes such as production, supply, distribution, and procurement. Additionally, you will be responsible for enabling integrated planning, technology enablement, stakeholder management, program management, change management, governance, measurement, and continuous improvement in the supply chain domain. To excel in this role, you should hold a B.E./B.Tech degree in Mechanical, Industrial, or Production Engineering along with an MBA/PGDM from a reputed institute with a specialization in Operations/Supply Chain. A minimum of 12-18 years of experience, with at least 5 years in leading transformation or digital planning roles, is required. Industry/consulting experience in supply chain management and expertise in platforms like o9, Kinaxis, Anaplan, SAP IBP, or Blue Yonder are preferred. Strong analytical, technical, communication, and influence skills are essential for success in this role. At Godrej, we offer a supportive work environment that values diversity and inclusivity. We provide comprehensive benefits such as childcare support, healthcare coverage, mental wellness programs, flexible work options, and structured recognition platforms. We believe in promoting a culture of equality, respect, and innovation, where every team member is valued for their unique contribution. Join us at Godrej and be part of a dynamic team that encourages personal growth, professional development, and a commitment to excellence. If you are passionate about supply chain excellence and seeking a challenging yet rewarding opportunity, we invite you to apply and be a part of our journey towards building a more sustainable and digitally advanced supply chain. Apply now and embark on a fulfilling career with Godrej Consumer Products Limited!,

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5.0 - 9.0 years

0 Lacs

noida, uttar pradesh

On-site

The Adobe DALP Sales team is seeking a techno-functional Customer Success & Renewal Manager to join the customer success team in North America. As a trusted advisor, you will collaborate with customers to optimize their strategies and ensure their success throughout their lifecycle. This position plays a crucial role within Adobe's Digital Advertising, Learning, and Publishing Business Unit, requiring individuals who are quick learners, high-energy, data-minded, and tech-savvy with prior customer champion and consultative experience. Your responsibilities will include providing consulting services in TV Everywhere & D2C ecosystems, managing client relationships, presenting technical information clearly, managing multiple customers concurrently, identifying growth opportunities, building strong customer relationships, demonstrating technical expertise, assisting customers in product adoption, leveraging business acumen, providing product feedback for enhancements, managing renewals and expansions, and delivering seamless presentations for Strategic Business Reviews. To succeed in this role, you should have at least 10+ years of experience in the technology domain, with a minimum of 5-6 years in customer success or key account management. Deep product and technical ecosystem knowledge, understanding of the Media & Entertainment industry, empathy for customers, and a passion for revenue and growth are essential. Strong leadership, communication, and presentation skills, as well as the ability to collaborate with cross-functional teams, are required. A Bachelors or Masters degree in business management/engineering is preferred, along with international sales experience in NA markets. This role involves working in US hours, and Adobe follows a hybrid work model. Adobe values creativity, curiosity, and continuous learning, offering opportunities for career growth and development. If interested, update your Resume/CV and Workday profile, visit the Internal Mobility page on Inside Adobe, and prepare for interviews. Adobe provides an exceptional work environment, fosters ongoing feedback through the Check-In approach, and offers meaningful benefits. Join Adobe and make a positive impact in a collaborative and innovative work environment.,

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13.0 - 16.0 years

13 - 16 Lacs

Pune, Maharashtra, India

On-site

We are seeking a highly experienced and strategic Service Delivery Manager to lead process management and improvement, manage teams, ensure exceptional customer service, and drive strategic initiatives. You will be responsible for achieving productivity enhancements, overseeing new process migrations, managing client relationships, and fostering a culture of continuous improvement within the ITES sector. Roles and Responsibilities: Process Management & Improvement: Drive and achieve productivity enhancements . Own weekly/monthly management reports, highlighting relevant gaps and concerns. Oversee the migration and stabilization of new processes. Periodically review process and regulatory requirements, ensuring compliance. Review FTE (Full-Time Equivalent) requirements, shift plans, and capacity planning. Initiate, execute, and facilitate process improvement initiatives/projects . Integrate domain knowledge and business understanding to create superior solutions for the client. Must clear at least one certification a year. People Management: Conduct regular meetings with team leaders and resolve concerns. Conduct skip-level meetings with team members and resolve escalations. Own rewards and recognition schemes for assigned processes/teams. Oversee L&D (Learning & Development) trainings for self and team leaders. Oversee staff domain certifications. Ensure completion of process certifications by all staff (Team leads & associate) within predefined timelines. Liaise with the recruitment team for recruiting new team members. Identify and facilitate movements within the division for team leads. Customer Service & SLA Delivery: Drive on-time, accurate, and quality service delivery within agreed upon SLAs (Service Level Agreements) for assigned processes. Manage client relationships and escalations effectively. Strategic Initiatives: Explore opportunities to move processes to the GSC (Global Service Center) satellite office. Participate in special projects/organization-wide initiatives. QUALIFICATIONS: Post-graduation in any discipline (Master's Degree).

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1.0 - 6.0 years

0 Lacs

chennai, tamil nadu

On-site

You will apply advanced subject matter knowledge to solve complex business issues and will be regarded as a subject matter expert. You will frequently contribute to the development of new ideas and methods. Your role will involve working on complex problems that require an in-depth evaluation of multiple factors. You will lead and/or provide expertise to functional project teams and may participate in cross-functional initiatives. As an expert, you will provide direction and guidance to process improvements and establishing policies. You will frequently represent the organization to external customers/clients. You will exercise significant independent judgment within broadly defined policies and practices to determine the best method for accomplishing work and achieving objectives. Additionally, you may provide mentoring and guidance to lower-level employees. Responsibilities: - Managing the operational business relationship of mid-size to large domestic accounts; serving on the account team. - Conducting and reviewing highly complex operational analysis. - Acting as a point of escalation and collaborating with other functions to drive resolution of operational issues of medium to high complexity, in support of the customer/partner requirements. - Representing the customer/partner needs and providing business requirements to projects of moderate to high complexity. - Preparing and running operational performance reviews with the customer/partner and supporting improvement plans. - Consulting and advising on operational matters of medium complexity to internal clients at peer levels and above. - Proactively communicating operational process changes to customers/partners and internal clients; supporting the implementation phase. Education and Experience Required: - First-level university degree or equivalent experience; may have an advanced university degree. - Typically 4-6 years of related experience, preferably in supply chain, customer service, procurement, or financial management. - Typically 1-2 years of experience supporting large accounts. Knowledge and Skills: - Excellent communication skills (e.g. written, verbal, presentation); mastery in English and local language as well as other languages as required. - Developing consulting, negotiation, and influence skills. - Solid understanding of core HP businesses and the revenue cycle. - Superior research and analytical skills. - Good knowledge of Microsoft Office tools, particularly Excel, Word, and PowerPoint. - Demonstrated project management skills such as planning, execution, and implementation. - Proven ability to collaborate and network with other groups and functions to reach business objectives, in support of the customer/partner requirements. - Proven ability to establish and maintain good relationships with external customers/partners on peer level and one level above. - Basic financial and business acumen. - Ability to identify and implement customer-specific process improvements.,

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10.0 - 14.0 years

0 Lacs

karnataka

On-site

As a Manager (MDG-Material Master) at Kenvue, a leading healthcare company focused on enhancing lives globally, you will be responsible for overseeing and optimizing the Master Data Management (MDM) technology framework specifically for the Material Master data domain. Your role will involve designing, implementing, and maintaining a robust MDM technology infrastructure to ensure data integrity, consistency, and accuracy across the organization. Collaboration with cross-functional teams will be essential to establish and enforce technical excellence, policies, standards, and security measures aligning with Kenvue's strategic objectives. Your key responsibilities will include designing, developing, and implementing material/product master data management solutions utilizing cutting-edge tools such as SAP MDG On-Premise. You will also be tasked with developing and maintaining data models, data mappings, and data integration workflows, as well as implementing data quality rules to ensure accuracy and consistency in data. Collaborating with various teams to ensure data governance and regulatory compliance, providing guidance on MDM/SAP MDG best practices, and staying updated on emerging trends in the MDM space, including generative AI, will be crucial aspects of your role. Additionally, you will play a vital role in implementing master data management policies, processes, standards, capabilities, and tools organization-wide. This will involve overseeing MDM tools and technology implementation for governance of master data objects throughout the company. You will also be responsible for developing and delivering training programs on master data tools and technology to global process experts and end-users, managing a team of master data technologists, and influencing senior stakeholders on the business value of master data for Kenvue. To qualify for this role, you should hold a Bachelor's degree in computer science, Information Systems, or a related field, with a Master's degree being preferred. You should have at least 10 years of experience in designing, developing, and implementing master data management solutions using MDM/SAP MDG tools and technologies. An understanding of generative AI in the master data context, experience in the Material Master domain within healthcare, and familiarity with MDM technologies like SAP MDG, augmented MDM with machine learning, and workflow orchestration with SAP Fiori and SAP BTP are required. Strong analytical, problem-solving, and decision-making skills, excellent communication and interpersonal abilities, and the capacity to work independently and as part of a team are essential for this role. You should also have experience working with high-performing teams, building relationships, and holding external service partners accountable. Demonstrating exceptional relationship-building skills, influencing capabilities, and leadership in a complex matrixed environment will be key to your success in this position. Join Kenvue in contributing to our mission of improving global healthcare through effective MDM Technology. If you meet the qualifications and possess the necessary skills, we encourage you to apply for this Manager (MDG-Material Master) role based in Bangalore, India.,

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3.0 - 7.0 years

0 Lacs

karnataka

On-site

The company believes in conducting business guided by core values of Inclusion, Innovation, Collaboration, and Wellness. These values ensure that the global team works together with customers at the center, taking care of themselves, each other, and the communities. Your way to impact: Your work is generally self-directed with minimal supervision. Assignments are of intermediate complexity with multiple steps, guided by defined processes and project requirements. The focus is on efficiently completing short-term project goals. What Do You Need To Bring: - Strong analytical skills for quick estimates, complex analyses, business cases, and forecasts. - Enthusiasm for data-driven problem solving in a fast-paced environment. Proficiency in Microsoft Excel, statistical software, SQL, and hands-on data analysis with large datasets. - Polished communication and influence skills to collaborate cross-functionally, present findings clearly, and reach alignment on risk strategies. - Can-do attitude, team player, energetic personality, ability to work well under pressure, and resilience to learn from mistakes. - Identify process glitches, develop solutions, and execute them independently. - Learning in-depth analysis of alternatives, seeking improvement within defined tasks, and executing improvement ideas. - BS/BA degree with 5+ years of experience or masters degree with 3+ years of experience. Our Benefits: To learn more about our culture and community, visit https://about.pypl.com/who-we-are/default.aspx Commitment to Diversity and Inclusion. Join our Talent Community for consideration. Confidence gap and imposter syndrome should not deter spectacular candidates from applying. REQ ID R0114241,

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8.0 - 12.0 years

0 Lacs

hyderabad, telangana

On-site

You have an exciting opportunity to join McDonald's as a Senior Manager, HR Systems (HCM & GP Data Lead) based in Hyderabad, India. In this role, you will play a key role in optimizing HR processes and systems to align Human Capital Management (HCM) solutions with business objectives. Your responsibilities will include developing and implementing strategies to enhance HR operations, digital platforms, and application integration. Your primary accountabilities will involve developing a solutions strategy and roadmap to align HCM systems with business goals, deploying Global People (GP) solutions effectively, and ensuring seamless integration of digital platforms. You will provide a suite of HCM, Global People Platforms, and Organizational Data Management tools to address business requirements, optimize operational efficiency, and enhance user experience. Additionally, you will be responsible for overseeing the integration of related applications and databases, leveraging technology and metrics for continuous improvement in HR systems. To qualify for this role, you should have a degree in Human Resources, Technology, or a related field, with experience in HR systems and multinational corporations. Strong analytical, problem-solving, and communication skills are essential, along with knowledge of HR compliance and data privacy regulations. If you are a self-starter with a growth mindset, excellent interpersonal skills, and the ability to lead global teams effectively, this role at McDonald's could be a perfect fit for you. Join us in driving innovation and collaboration across global markets while making a significant impact on our business and customers worldwide.,

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1.0 - 5.0 years

0 Lacs

pune, maharashtra

On-site

We are seeking a dynamic and competitive Insurance Agent to drive new business growth by engaging with potential customers. As an Insurance Agent, your primary responsibility will be to identify and secure insurance plans that align with the unique requirements of your assigned client base. Your main objective will be to cultivate strong and positive relationships to foster business expansion, meet growth targets, and enhance the reputation of our organization. Your key responsibilities will include developing effective marketing strategies to introduce and promote various insurance contracts, evaluating the insurance needs and financial standing of clients, proposing tailored protection plans, and implementing risk management solutions. You will be expected to proactively build a network of potential clients through different channels such as networking, cold calling, and referrals. Additionally, you will be required to maintain accurate records, monitor insurance claims, and provide regular updates on your initiatives to stakeholders. The ideal candidate for this role should have prior experience as an Insurance Agent or in a related field, possess a strong understanding of diverse insurance plans, demonstrate proficiency in computer applications and statistical analysis, and exhibit a proven track record of achieving set goals. Effective communication skills, persuasive selling abilities, and a client-centric approach are essential qualities for success in this position. If you are a self-motivated individual with a background in ULIP sales and wealth channel agency partnerships, we encourage you to apply for this full-time opportunity. Graduates with the specified experience requirements are preferred. Please note that the work location for this role is in person, and familiarity with insurance plans across various categories such as automobile, fire, life, property, and medical is essential. Thank you for considering this exciting career opportunity with us.,

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2.0 - 6.0 years

0 Lacs

karnataka

On-site

As an individual applying for the position, you will be required to utilize an intermediate level of subject matter knowledge to address a variety of common business issues. The scope of the problems you will work on is moderately complex, and you are expected to function as a knowledgeable team member, providing analysis and offering limited input to project direction. Your role will involve exercising independent judgment within established practices and procedures to determine appropriate actions. You will be responsible for following guidelines, interpreting policies, evaluating unique circumstances, and making recommendations based on your assessments. In the credit & collections department, you will have the opportunity to develop negotiation skills that are unique to our organization. With HP's extensive network of teams, you will have the chance to build a wide professional network and gain exposure to various aspects of the business, ensuring that you will never have to worry about limited opportunities for growth. Key Responsibilities: - Enhance portfolio effectiveness to reduce the time spent on accounts. - Identify and mitigate risks early to minimize write-offs and bad debts. - Demonstrate leadership capabilities by setting an example through your performance. Education and Experience Requirements: - A first-level university degree with a focus on business or economics is recommended, or equivalent experience. - Typically, 2-4 years of experience in collection is required. Knowledge and Skills: - Proficiency in written and verbal communication, negotiation, and conflict resolution at an intermediate level. - Intermediate understanding of accounting principles. - Strong problem-solving skills at an intermediate level. - Basic computer skills. - Intermediate skills in prioritization. - Basic knowledge of risk mitigation tools. - Intermediate understanding of HP's order management process. - Intermediate knowledge of HP's dispute management process. - Intermediate understanding of collection processes and financial concepts. - Intermediate influence skills. - Proficiency in data analysis using Power Bi and advanced Excel. - Nice to have: Familiarity with programming languages such as PowerQuery and Python.,

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5.0 - 9.0 years

0 Lacs

maharashtra

On-site

The Issue Quality Coordinator is responsible for conducting quality reviews of finance-related Issues on a global scale. This role involves meticulous attention to detail and excellent communication skills to engage in internal negotiations, often at a senior level. The individual will play a key role in short- to medium-term planning for the Issue Management Lifecycle. The evaluation of moderately complex and variable issues with significant potential impact is a core responsibility, requiring the individual to weigh various alternatives, balance conflicting situations, and utilize multiple sources of information. Strong analytical skills are essential for filtering, prioritizing, and validating potentially complex and dynamic material from different sources. Effective communication and diplomacy skills are crucial, as the individual regularly assumes informal or formal leadership roles within teams and is involved in coaching and training new recruits. The performance of all teams is directly influenced by the effectiveness of the individual in this role. Key Responsibilities: - Apply issue Management principles to ensure comprehensive quality reviews. - Identify, analyze, and resolve quality issues within the organization. - Ensure all specified attributes are met within designated timeframes. - Collaborate with different business areas to identify root causes and drive organizational improvements. - Work closely with business stakeholders and sponsors to elicit, analyze, communicate, plan, manage, validate, and prioritize requirements, building strong professional relationships. - Translate business problems and opportunities into requirements and recommend actionable solutions efficiently. - Conduct end-to-end analysis to identify gaps and propose innovative solutions. - Perform business analysis to address inquiries and provide governance of delivery. - Demonstrate strong analytical and problem-solving skills, challenging existing processes for operational efficiencies. - Communicate business requirements effectively to diverse stakeholders and team members. - Exhibit exceptional interpersonal and partnership skills to positively influence outcomes, particularly in challenging situations. - Operate as a personable, reliable self-starter who requires minimal management oversight, adapting to changing priorities effectively. - Prior experience in Project and Product Management is preferred. - Ensure completion of projects, handle special assignments, and engage in other ad hoc activities as necessary. - Assist Initiative manager and oversee end-to-end delivery of program deliverables. - Exercise independent judgment and autonomy while appropriately assessing risks in business decisions. Qualifications: - Extensive experience in program/project management and operational risk management. - Proficiency in Microsoft Office, particularly Word for writing and editing procedural and technical documentation. - Strong verbal and written communication skills. - Customer-focused with excellent interpersonal skills for effective collaboration across diverse groups. - Understanding of operational risk and gap identification. - Ability to multitask and manage multiple projects simultaneously. - Capability to present a compelling case to influence others when needed.,

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8.0 - 12.0 years

0 Lacs

hyderabad, telangana

On-site

Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence. As the Product Director of Global Customer Platforms in Consumer & Community Banking, you play a pivotal role in leading innovation through the development of products and features that delight customers. Your leadership on the team involves leveraging advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation. By inspiring cross-functional teams, you help create groundbreaking solutions that address customer needs effectively. You act as a regional leader, dedicated to spreading organizational values, collaborating with other local site leaders, coordinating regional changes, and fostering cohesiveness across geographic locations for product teams. Your responsibilities include overseeing the product roadmap, vision, development, execution, risk management, and business growth targets. Throughout the entire product life cycle, from planning to execution and future development, you continuously adapt, develop new products and methodologies, manage risks, and achieve business targets such as cost, features, reusability, and reliability to support growth. Additionally, you coach and mentor the product team on best practices, enabling them to deliver on objectives effectively. As the owner of product performance, you are accountable for investing in enhancements to achieve business objectives. You monitor market trends, conduct competitive analysis, and identify opportunities for product differentiation. You are also responsible for solutions to technical and customer problems by understanding technologies and approaches to drive objectives for technical products within the Chase ecosystem. Required qualifications, capabilities, and skills for this role include: - 8+ years of experience delivering products, projects, and technology applications, with a focus on managing technical platforms and data-focused capabilities. - Strong understanding of technologies including API, Microservices, Cassandra, Kafka, AWS, etc. - Customer-centric leader with the ability to build productive relationships with engineers and technical partners, translating customer needs into clear technical requirements. - Proficient in driving change through influence and collaboration in a dynamic environment, with partnership, consulting, and influence skills. - Extensive knowledge of the product development life cycle, technical design, and data analytics. - Proven ability to influence the adoption of key product life cycle activities, including discovery, ideation, strategic development, requirements definition, and value management. - Experience in driving organizational change and managing stakeholders across multiple functions. - Exceptional written and presentation skills are a must. Preferred qualifications, capabilities, and skills include: - Recognized thought leader within a related field. - Team skills and the ability to cross-functionally drive/influence work through others, mentor and lead teams for complex, ambiguous projects. - Ability to translate data output into automation and orchestration platform stakeholders for the delivery of data-driven findings. - Skills in cost-efficient solution building, financial performance metric creation and analysis. - Business acumen and knowledge of root cause analysis and problem detection.,

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8.0 - 12.0 years

0 Lacs

hyderabad, telangana

On-site

As a Product Director of Global Customer Platforms in Consumer & Community Banking, you will ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence. Your role will involve leading innovation through the development of products and features that delight customers. You will leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams to create groundbreaking solutions that address customer needs. Your responsibilities will include acting as a regional leader obsessed with spreading organizational values, collaborating with other local site leaders, coordinating regional changes, and fostering cohesiveness across geographic locations for product teams. You will oversee the product roadmap, vision, development, execution, risk management, and business growth targets. Leading the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth will be a key aspect of your role. Furthermore, you will coach and mentor the product team on best practices such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives. You will own product performance and be accountable for investing in enhancements to achieve business objectives. Monitoring market trends, conducting competitive analysis, and identifying opportunities for product differentiation will also be part of your responsibilities. To be successful in this role, you should have 8+ years of experience delivering products, projects, technology applications with experience managing technical platforms and/or data-focused capabilities. You should have a good understanding of technologies including API, Microservices, Cassandra, Kafka, AWS, etc. A customer obsessed leader with the ability to build and maintain strong, productive relationships with engineers and technical partners, and an ability to translate customer needs into clear technical requirements is essential. Moreover, you should be a strong leader who can drive change through influence and collaboration across a matrix organization in a highly dynamic environment. Extensive knowledge of the product development life cycle, technical design, and data analytics is required. You should have proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management. Experience driving change within organizations and managing stakeholders across multiple functions is crucial. Exceptional written and presentation skills are a must for this role. Preferred qualifications include being recognized as a thought leader within a related field, having team skills and the ability to cross-functionally drive/influence work through others, ability to mentor and lead teams to achieve results for complex, ambiguous projects, skills in cost-efficient solution building, financial performance metric creation and analysis, business acumen, and knowledge of root cause analysis and problem detection.,

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5.0 - 9.0 years

0 Lacs

pune, maharashtra

On-site

You will be responsible for providing business application implementation, ongoing support, and continuous improvement in all project construction areas using Oracle application and technology platform as a functional expertise. Your role will be crucial in ensuring that business operations run smoothly, efficiently, and effectively by leveraging innovative technology solutions and best practices. With 5+ years of experience in Projects Functional role, you must have expertise in at least one end-to-end implementation lifecycle for Oracle HCM Project with a focus on Core HR. Understanding Security Roles & Permissions will be an additional advantage. Strong communication, influence skills, business result orientation, and the ability to manage customer/user expectations are essential for this role. Your responsibilities will include diagnosing and resolving complex technical and functional issues related to Core HR processes and configurations, ensuring timely resolution to meet client needs and SLAs. You will perform regular system maintenance tasks such as patching, upgrades, and enhancements to ensure optimal performance aligned with business requirements. Configuring and customizing Core HR modules to meet client-specific requirements using Oracle Fusion HCM best practices and standards will be part of your daily tasks. Creating and maintaining comprehensive documentation related to system configurations, customizations, and support processes for knowledge sharing and future reference is essential. You will closely interact with clients to understand their needs, provide updates on issue resolution status, and offer recommendations for optimizing their use of Oracle Fusion Core HR. Regular quality assurance checks will be conducted to ensure the accuracy and integrity of data within Core HR modules, addressing any discrepancies or anomalies identified. Strong troubleshooting and problem-solving skills are required to analyze complex issues and provide effective solutions. Excellent communication and interpersonal skills are crucial for professional interactions with clients and team members. Proven experience in providing support for Oracle Fusion HCM implementations or upgrades is preferred. A Bachelor's degree in a relevant technology field and experience with Oracle environments, Oracle HCM Cloud, CRP, UAT are preferred qualifications for this role. Your ability to work independently and collaboratively in a fast-paced environment while managing multiple tasks simultaneously will be key to your success. Additionally, you will configure the system, test the solution with users, provide user training, support cutover, stabilize the solution, and provide post go-live support.,

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12.0 - 16.0 years

0 Lacs

karnataka

On-site

This is a full-time position with D Square Consulting Services Pvt Ltd. As a Senior Data Architect / Modeler, you will collaborate closely with various business partners, product owners, data strategy, data platform, data science, and machine learning teams to innovate data products for end users. Your role will involve shaping the overall solution architecture and defining models for data products using best-in-class engineering practices. By working with stakeholders, you will comprehend business requirements and design/build data models that support acquisition, ingestion processes, and critical reporting and insight needs. To be successful in this role, you must have a minimum of 12 years of experience, with at least 7 years in Data & Analytics initiatives. You should possess a deep understanding of how data architecture and modeling facilitate data pipelines, data management, and analytics. Additionally, you need 5+ years of experience in data architecture & modeling within Consumer/Healthcare Goods industries and hands-on experience in Cloud Architecture (Azure, GCP, AWS) and related databases like Synapse, Databricks, Snowflake, and Redshift. Proficiency in SQL and familiarity with data modeling tools like Erwin or ER Studio is crucial. Your responsibilities will include leading data architecture and modeling efforts in collaboration with engineering and platform teams to develop next-generation product capabilities that drive business growth. You will focus on delivering reliable, high-quality data products to maximize business value and work within the DevSecOps framework to enhance data & analytics capabilities. Collaborating with Business Analytics leaders, you will translate business needs into optimal architecture designs and design scalable and reusable models for various functional areas of data products while adhering to FAIR principles. In this role, you will also collaborate with data engineers, solution architects, and other stakeholders to maintain and optimize data models. You will establish trusted partnerships with Data Engineering, Platforms, and Data Science teams to create business-relevant data models and ensure the maintenance of Metadata Rules, Data Dictionaries, and associated lineage details. Additionally, staying updated with emerging technologies and mentoring other data modelers in the team will be a part of your responsibilities. Qualifications for this position include an undergraduate degree in Technology, Computer Science, Applied Data Sciences, or related fields, with an advanced degree being preferred. Experience in NoSQL and graphDB databases, as well as hands-on experience with data catalogs like Alation, Collibra, or similar tools, is beneficial. You should have a strong ability to challenge existing technologies and architecture while effectively influencing across the organization. Lastly, experience in a diverse company culture and a commitment to inclusion and equal-opportunity employment are desired traits for this role.,

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