Human Resources Operations Manager

Role: Senior HR Manager

Total experience Req: 10-14 Years (Please note: We strictly looking for only 10-14 years)

Location: Hyderabad (Preferring Localities)

Work Mode: WFO 5 days

Known Languages: Telugu Must Have

Max Budget: 14 LPA Fixed

Mandatory Skills:PMS, Skill Matrix, Skill Gap Analysis, Learning & Development (L&D), Vendor Management, HRIS.

Interested please reach me out siva.avula@healthfirsttech.com

Company Description:

Healthfirst Technologies is a pioneering company in product design and development across various domains. We specialize in end-to-end product development and management, with a focus on the healthcare and insurance industries. Our team of experts and over 20 years of strategic product engineering experience enable us to create best-of-breed products that address key business challenges.

Role Description:

We are seeking a dynamic and forward-thinking HR Manager to lead strategic HR initiatives across digital transformation, performance management, skills development, employee engagement, and compliance. This role is ideal for someone passionate about people, technology, and continuous improvement in a fast-paced, hybrid work environment.

Key Roles & Responsibilities:

HR Digitalization & Process Automation:

Lead the implementation and optimization of HRIS, performance management tools, and skills platforms.

Build and manage analytics dashboards for real-time tracking of HR KPIs and workforce trends.

Performance Management:

Design and roll out a continuous performance management system

Define and track Quarterly OKRs/KPIs.

Facilitate 360-degree feedback cycles.

Enable regular 1:1 check-ins and real-time feedback tools for managers.

Promote a culture of accountability and continuous improvement.

Skills & Competency Development:

Develop a comprehensive Skill Matrix for all roles:

Technical competencies (e.g., programming languages, cloud tech, frameworks).

Soft skills (e.g., communication, collaboration, leadership).

Managerial and leadership competencies.

Conduct regular skills gap analyses and collaborate with L&D to deliver targeted training plans.

Utilize the matrix for project allocation, internal mobility, and succession planning.

Employer Branding & Diversity Hiring:

Strengthen employer brand via social media, tech events, and campus engagement.

Design and execute strategies for diversity hiring, inclusive workplace initiatives, and talent attraction.

Employee Engagement & Culture:

Launch and manage employee engagement programs for hybrid/remote teams.

Lead pulse surveys, analyse feedback, and develop data-driven action plans.

Promote a high-performance and psychologically safe workplace culture.

Compliance & Policy Management:

Ensure adherence to labour laws, global employment regulations, and data privacy standards.

Regularly review and update HR policies to align with hybrid, remote, and global work models.

Required Qualifications & Skills:

• Bachelor’s/Master’s degree in Human Resources, Business Administration, or related field.
• 8+ years of experience in HR management with a focus on tech or startup environments.
• Proven experience in HRIS implementation, performance systems, and competency mapping.
• Strong analytical mindset with experience using HR analytics dashboards.
• Deep understanding of employee lifecycle, engagement strategies, and talent development.
• Excellent communication, interpersonal, and change management skills.