Human Resources Operations Manager

Key Responsibilities

 HROperations

 Manage onboarding, documentation, ID creation, HRMS updates & exit procedures

 Maintain employee records, org charts, and HR databases

 Ensure compliance with HR policies and statutory guidelines

 Grievance Handling

 Act as the first point of contact for employee issues

 Provide timely and professional query resolution

 Escalate critical matters to HR leadership as needed

 Performance Management System (PMS)

 Support performance appraisal cycle & review timelines

 Coordinate goal-setting, evaluations, and feedback

 Maintain accurate PMS data and tracking dashboards

 Learning & Development

 Identify skill gaps with department heads

 Plan and coordinate internal/external training programs

 Track attendance, feedback, and L&D effectiveness

 Payroll Support

 Share accurate attendance, leave & compensation change inputs

 Assist in PF, ESIC, PT, and other statutory compliance documentation

 Verify payroll inputs for error-free monthly processing

 Employee Experience & MIS

 Prepare HR dashboards and reports

 Organize engagement activities, celebrations, and cultural events

 Key Skills & Competencies

 Strong communication and interpersonal skills

 Solid understanding of HR operations & compliance

 Working knowledge of CTC structure, payroll, and statutory laws

 Excellent problem-solving and grievance-handling skills

 Strong organizational and documentation abilities

 Proficiency in Google Sheets & HRMS tools

 People-oriented, process-driven, and detail-focused

 Willingness to travel Pan India