Human Resources Manager

Company Overview:

The Wisdom Club is a premium elder care and assisted living community service provider based in Mumbai, dedicated to redefining how families experience senior care. Our mission is to deliver world-class, compassionate, holistic geriatrician-led care in a safe, nurturing, and engaging environment that enhances the dignity, health, and happiness of the elderly. We believe older adults deserve more than just a place to stay. They deserve community, dignity, and specialized care. Our mission is simple - deliver personalized care that feels like family, and enable every resident to thrive physically and emotionally.

At our organization, people are at the heart of everything we do. Our clients, their families, and our employees. Joining us means contributing to a socially impactful sector while shaping HR practices for a purpose-driven company poised for growth.

Role Overview:

We are seeking an execution-driven and dynamic Mid-Level HR Professional to support and strengthen our HR function. This role blends hands-on operational HR (recruitment, onboarding, compliance, employee engagement) with exposure to strategic HR initiative execution as we expand our footprint.

4–8 years of HR experience

Key Responsibilities:

HR Operations & Talent Management :

• Workforce Planning:

   Partner with department heads to forecast manpower needs and develop recruitment strategies accordingly. Partner with relevant institutions for steady supply of on-ground staff. 

• Job Design & Evaluation:

   Partner with stakeholders to support creation and updating of job descriptions, success profiles.

• Offer & Onboarding Experience: Manage offer letters, pre-joining engagement, and ensure a smooth joining day experience for new hires.

• HR Compliance: Own and monitor statutory deadlines (PF, ESIC, gratuity, POSH, minimum wages, etc.), ensuring full compliance with labour laws and maintaining all documentation to keep the organization audit-ready at all times.

• Attendance & Leave Administration:

  Monitor attendance, leave, overtime, and shift schedules through HRMS for accurate payroll processing.

• Benefits Administration:

   Administer employee benefits such as health insurance, wellness initiatives, and R&R programs.

• Employee Lifecycle Management:

   Handle transfers, confirmations, probation extensions, and separations including exit interviews and full & final settlements.

• MIS & Reporting:

   Generate and analyze HR dashboards (headcount, attrition, hiring metrics) for leadership reviews. Provide insights to leadership on workforce trends and HR analytics to drive decisions.

• HR Policy Communication:

   Ensure all employees are informed about policies and updates through structured communication.

• Vendor Management:

   Coordinate with external recruitment partners, background verification agencies, and training vendors to ensure timely and quality delivery.

Employee Engagement & Performance Management:

• Implement and Customize Engagement Initiatives

• Performance Management Execution:

   Facilitate the entire performance management cycle — goal setting, mid-year reviews, and annual appraisals — ensuring alignment with the organization’s established performance framework.

• Learning & Development Support:

   Coordinate and support L&D initiatives for frontline and managerial staff based on identified training gaps. 

• Continuous Feedback & Improvement:

   Gather employee feedback on engagement and performance processes and recommend enhancements for greater impact.

• Policy & Compliance

• Implement and update HR policies in line with labour laws and best practices.
• Partner with stakeholders to ensure consistent policy application and address grievances.

Qualifications & Experience:

• MBA/PGDM or equivalent qualification in Human Resources.
• 4–8 years of progressive HR experience with a mix of recruitment, HR operations, and employee engagement.
• Preferred experience in service industries such as healthcare, hospitality, or elder care.
• Solid understanding of Indian labour laws and HR compliance.

Skills & Competencies:

Technical HR Skills

• Proficiency in HRMS platforms and MS Office Suite.
• Knowledge of statutory compliance and payroll processes.
• Ability to design and execute HR policies and frameworks.

Soft Skills

• Excellent communication and interpersonal skills to engage with diverse stakeholders.
• High empathy and cultural sensitivity aligned with elder care values.
• Strong organizational skills, attention to detail, and problem-solving mindset.
• Ability to manage multiple priorities and deliver under deadlines.

Growth Opportunities

• Direct mentorship from senior leaders and exposure to strategic HR projects.
• Chance to shape people practices in a purpose-driven, premium service organization.

Compensation & Benefits

• Competitive salary in the range of 

  ₹7–10 LPA

   commensurate with experience.