Key Responsibilities
1. Talent Acquisition and Onboarding
- Recruitment: Develop and execute recruitment strategies to attract qualified clinical staff and non-clinical personnel.
- Credentialing: Manage the verification and credentialing process for all medical practitioners in line with NABH standards and state medical council requirements.
- Onboarding: Conduct comprehensive onboarding and orientation programs that include training on hospital policies, quality standards, NABH requirements, and the hospital's Ayurvedic ethos and culture.
2. Compliance and Quality Management
- NABH Compliance: Ensure all HR policies, procedures, and documentation (e.g., job descriptions, training records, personnel files) strictly adhere to the latest NABH standards (especially related to HRM and Quality Indicators).
- Legal Compliance: Maintain compliance with all relevant labor laws (e.g., Shops and Establishments Act, ESI, PF, Minimum Wages Act) and regulatory bodies.
- Policy Development: Draft, update, and implement HR policies and employee handbooks specific to a hospital environment.
3. Training and Development
- Needs Assessment: Identify training needs across all departments, particularly for clinical skill enhancement and NABH-mandated training (e.g., infection control, fire safety, ethics, patient rights).
- Program Management: Coordinate and track mandatory training sessions for all staff, maintaining meticulous records as required by NABH.
- Performance Management: Implement and oversee a robust performance appraisal system linked to job descriptions and competency assessments.
4. Employee Relations and Administration
- Employee Welfare: Act as a key liaison for employee grievances, maintaining a positive and supportive work environment that reflects the principles of holistic health.
- Discipline & Grievance: Manage disciplinary procedures, ensuring fairness, consistency, and adherence to policy.
- Compensation & Benefits: Oversee payroll input, manage benefits administration, and conduct periodic salary and benefits surveys.
5. HR Record Management
- Maintain accurate and confidential personnel records, including licenses, certifications, health checks, and training logs, ensuring ready availability for NABH audits/surveys.
- Prepare and submit all necessary statutory reports.
Qualifications and Skills
Required:
- Education: Master's degree in Human Resources Management, Business Administration (HR specialization), or a related field.
- Experience: Minimum of 5-7 years of progressive HR experience, with at least 3 years in a hospital or healthcare setting.
- NABH Knowledge: Essential working knowledge of NABH standards and accreditation processes, particularly the HRM chapter.
- Skills: Strong knowledge of Indian labor laws, excellent communication (written and verbal), conflict resolution, and leadership skills.
Preferred:
- Experience managing HR in an Ayurvedic, holistic, or wellness center.
- Certification in NABH Internal Assessor/Coordinator.
- Proficiency with HRIS/HRMS software.
Competencies
- Ethical Practice: Upholds the highest level of professionalism and confidentiality.
- Cultural Sensitivity: Understanding and appreciation for the unique culture of an Ayurvedic institution.
- Results-Driven: Focus on achieving HR metrics and quality standards.
- Teamwork and Collaboration: Ability to work effectively with clinical heads and senior management.
Job Type: Full-time
Pay: ₹30,000.00 - ₹50,000.00 per month
Benefits:
Work Location: In person
