Are you passionate about making a positive impact on the world? Join us at THW - The Healthy World as a founder's office intern and be part of a dynamic team dedicated to promoting health and wellness globally. Selected Intern's Day-to-day Responsibilities Include Assist the founder in daily operations, meetings, and follow-ups Coordinate with different departments and vendors for updates and task completion Maintain reports, trackers, and dashboards for performance and project monitoring Research and prepare short summaries or presentations on new ideas and strategies Manage calendars, schedules, and action points from key meetings Help with recruitment coordination, document handling, and HR processes Take ownership of small projects with clear deliverables and timelines If you are a motivated individual with a passion for making a difference, then we want to hear from you! Join us in our mission to create a healthier world for all. Apply now and be part of our exciting journey! About Company: THW - The Healthy World. At THW, our mission is to inspire healthier lifestyles by offering a wide range of fresh, organic products, including fruits, vegetables, dairy, bakery items, country eggs, fresh juices, and wholesome groceries all at affordable prices. We are deeply committed to enhancing farmers' livelihoods, reducing environmental impact (by minimizing air pollution, plastic waste, and food wastage), and promoting sustainability across the ecosystem through our unique business model. Our vision is to establish THW as India's most trusted brand for healthy, authentic products within five years. We want our consumers to have complete confidence that every product from THW is pure, healthy, and genuinely beneficial for their well-being. Show more Show less
Key Responsibilities Represent THW at societies and pop-up events Engage with customers, communicate brand values, and generate leads or sales Help set up stalls, manage sampling activities, and collect feedback Share product information, pricing, and benefits confidently Track customer interest, leads, and follow-up requirements Assist in building and managing local partner or vendor relationships Help manage WhatsApp marketing and social media marketing during campaigns Assist with content ideas and coordination for social media posts Support email or CRM campaigns through usage of tools like Zoho Campaigns Requirements Be a student or fresh graduate in marketing, mass communication, business, food technology, or related fields Think creatively with a detail-oriented and organized work style Demonstrate good command of English (written and verbal) Show eagerness to learn and contribute in a fast-paced startup environment Have prior experience in event promotion, college fests, or brand activations is a plus Possess basic knowledge of social media marketing and Google Sheets or Docs About Company: THW - The Healthy World. At THW, our mission is to inspire healthier lifestyles by offering a wide range of fresh, organic products, including fruits, vegetables, dairy, bakery items, country eggs, fresh juices, and wholesome groceries all at affordable prices. We are deeply committed to enhancing farmers' livelihoods, reducing environmental impact (by minimizing air pollution, plastic waste, and food wastage), and promoting sustainability across the ecosystem through our unique business model. Our vision is to establish THW as India's most trusted brand for healthy, authentic products within five years. We want our consumers to have complete confidence that every product from THW is pure, healthy, and genuinely beneficial for their well-being. Show more Show less
We’re Hiring: HR Domain Expert | 3–5 Years | Pune (Full-time) Location: Viman Nagar, Pune About Us: At THW – The Healthy World , we’re building a D2C brand that brings fresh organic produce, A2 dairy, preservative-free foods, and sustainable living to your doorstep. As we gear up for our launch, we’re looking for an HR Domain Expert who’s passionate about creating a strong, people-first culture and setting up robust HR systems from the ground up. Key Responsibilities Manage end-to-end HR operations – hiring, onboarding, documentation, and exits Draft and implement HR policies, SOPs, and frameworks Coordinate payroll processing and support statutory compliance Drive performance management processes Manage HRMS tools (Zoho preferred) Employee engagement and grievance handling Support leadership with HR insights and reports Building a strong, people-first culture aligned with THW’s values Qualifications & Skills: Bachelor’s or Master’s degree in Human Resources, Business Administration, or related field 3–5 years of hands-on HR experience (preferably in D2C/FMCG/startups) Experience in drafting and implementing HR policies, SOPs, and performance frameworks Comfortable working independently in a fast-paced setup Proficient in HRMS tools (Zoho experience is a plus) Strong with communication, documentation & labour law basics Based in Pune or nearby – this is a full-time, on-site role at our Viman Nagar office Why Join THW? 💚 Be part of a purpose-driven brand promoting health and sustainability 🚀Help build HR systems and culture from scratch with real ownership 🤝Work closely with passionate founder & early Team 🎯Grow with a fast-paced, high-trust startup culture Excited to shape the people side of a brand that’s set to make a real impact? Apply Now Email your CV to talent@thwindia.com Subject line “Application – HR Domain Expert” Let’s build a healthier world together! 🌱 #WeAreHiring #HRJobs #StartupJobs #JoinTHW
Selected Intern's Day-to-day Responsibilities Include Research and identify organic or clean-label brands that align with THW’s values Evaluate brand philosophy, ingredients, certifications, and packaging to ensure alignment Reach out to selected brands for potential collaboration Request and manage product samples for internal evaluation Assist in product shortlisting, vendor coordination, and onboarding paperwork Maintain brand databases, communication logs, and procurement trackers Collaborate with various departments like Business Development, Procurement, Logistics and Warehouse Team for end-to-end vendor onboarding. Requirements Pursuing or completed Bachelor’s degree in Food Tech, Agriculture, or related field. Freshers and students in their final year are welcome Strong research and communication skills. Ability to work independently and within a team. Passionate about sustainability, organic food, and clean-label products. Proficiency in MS Office/Google Docs/Sheets/Zoho is preferred. Eagerness to learn about startups, entrepreneurship, and impact-driven businesses. Self-motivated, detail-oriented, and proactive in outreach and follow-ups About Company: THW - The Healthy World. At THW, our mission is to inspire healthier lifestyles by offering a wide range of fresh, organic products, including fruits, vegetables, dairy, bakery items, country eggs, fresh juices, and wholesome groceries all at affordable prices. We are deeply committed to enhancing farmers' livelihoods, reducing environmental impact (by minimizing air pollution, plastic waste, and food wastage), and promoting sustainability across the ecosystem through our unique business model. Our vision is to establish THW as India's most trusted brand for healthy, authentic products within five years. We want our consumers to have complete confidence that every product from THW is pure, healthy, and genuinely beneficial for their well-being.
THW - The Healthy World | Purity Delivered Honestly 🌱✨ At THW - The Healthy World , we believe that healthy, pure, and sustainable food should be accessible to all. Our farm-to-fork approach ensures that you get fresh organic fruits, vegetables, dairy, bakery products, country eggs, and wholesome groceries —delivered reasonably and with great value. Location: Viman Nagar (Pune) Department: Marketing Employment Type: Internship (Full-Time) Duration: 3 months or more Job Details Job Summary: We’re looking for a multi-skilled Creative Intern who can both shoot and edit high-performing social media content. If you know how to shoot powerful visuals using a camera or mobile , understand storytelling , and can deliver fast-turnaround Reels and Shorts , this role is made for you. Key Responsibilities: Videography: Shoot scrollstopping Reels and product videos using mobile or camera quickly and effectively , even in low-setup environments Capture authentic behind-the-scenes , packaging, founder stories, product usage, and customer interactions Plan and frame visually engaging shots Be able to shoot & deliver Reels within short timelines , ideal for trend-based or rapid campaigns Video Editing: Edit videos for Instagram Reels, YouTube Shorts , Stories, and ads Craft a strong narrative with good pacing , emotional pull, and visual appeal Add motion graphics , animated text, transitions , and effects to enhance storytelling Maintain fast, consistent delivery of edits Qualifications & Requirements Educational Qualification: 0 – 6 months experience in video editing and videography Skills & Competencies: Proficient in Adobe Premiere Pro, After Effects Ability to film, edit, and deliver content solo — end-to-end Deep understanding of Instagram Reels, YouTube Shorts, and social video trends Portfolio/showreel showing fast-paced, engaging short-form content Comfortable using mobile or DSLR for shoots (own gear is a plus) Self-motivated, detail-oriented, and proactive in outreach and follow-ups What You’ll Gain A chance to work with the founding members of the organisation Certificate, and a possible full-time offer Be a part of a mission-led brand making an impact on health and sustainability To apply, send your resume to talent@thwindia.com , or visit our site www.thwindia.com
Selected Intern’s Day-to-day Responsibilities Include Shoot scroll-stopping reels and product videos using mobile or camera—swiftly and effectively, even with minimal setup. Capture authentic behind-the-scenes moments, such as packaging, founder interactions, product usage, and customer engagement. Plan and frame visually engaging shots, leveraging composition and storytelling insights to drive viewer attention. Deliver trend-based or rapid-campaign video content under tight timelines, shooting and providing edits quickly. Edit videos tailored for Instagram reels, YouTube shorts, Stories, and ads—adding motion graphics, animated text, transitions, and effects. Craft compelling narratives with emotional pull, pacing, and visual appeal for each video piece. Maintain fast, consistent delivery of edits to support ongoing engagement and campaign momentum. About Company: THW - The Healthy World. At THW, our mission is to inspire healthier lifestyles by offering a wide range of fresh, organic products, including fruits, vegetables, dairy, bakery items, country eggs, fresh juices, and wholesome groceries all at affordable prices. We are deeply committed to enhancing farmers' livelihoods, reducing environmental impact (by minimizing air pollution, plastic waste, and food wastage), and promoting sustainability across the ecosystem through our unique business model. Our vision is to establish THW as India's most trusted brand for healthy, authentic products within five years. We want our consumers to have complete confidence that every product from THW is pure, healthy, and genuinely beneficial for their well-being.
Selected Intern's Day-to-day Responsibilities Include Assist in recruitment processes, including job postings, screening candidates, scheduling interviews, and follow-ups. Support in maintaining employee records, attendance data, and HR databases. Help organize and coordinate employee engagement activities and internal communications. Support onboarding and induction processes for new employees. Assist with HR documentation, file management, and compliance tracking. Use basic tools like Excel, Google Sheets, or Zoho People for record-keeping and reporting. Maintain confidentiality and professionalism in all HR-related matters. About Company: THW - The Healthy World. At THW, our mission is to inspire healthier lifestyles by offering a wide range of fresh, organic products, including fruits, vegetables, dairy, bakery items, country eggs, fresh juices, and wholesome groceries, all at affordable prices. We are deeply committed to enhancing farmers' livelihoods, reducing environmental impact (by minimizing air pollution, plastic waste, and food wastage), and promoting sustainability across the ecosystem through our unique business model. Our vision is to establish THW as India's most trusted brand for healthy, authentic products within five years. We want our consumers to have complete confidence that every product from THW is pure, healthy, and genuinely beneficial for their well-being.
THW - The Healthy World | Purity Delivered Honestly At THW - The Healthy World , we believe that healthy, pure, and sustainable food should be accessible to all. Our farm-to-fork approach ensures that you get fresh organic fruits, vegetables, dairy, bakery products, country eggs, and wholesome groceries—delivered reasonably and with great value. Location: Viman Nagar, Pune Department: Sales & Support Employment Type: Internship (Full-Time) Duration: 3 months or more Job Summary As a BD Intern, you’ll play a key role in identifying growth opportunities, engaging with potential customers and partners, and helping expand THW’s footprint across target markets. This role offers hands-on exposure to sales outreach, CRM tools, partnerships, and real customer conversations. Key Responsibilities Assist in reaching out to incoming leads and prospects via calls, WhatsApp, and social platforms Understand customer needs and suggest relevant products or plans Update and manage lead data, sales pipelines, and CRM tools (Zoho) Participate in client follow-ups, feedback collection, and relationship nurturing Conduct market research to identify business growth opportunities or target segments Collaborate with marketing, logistics, and customer support teams for smooth execution of sales processes Help create sales reports, customer summaries, and proposals as guided by the manager Educational Qualification Students or recent graduates in Business, Marketing, Agriculture, Food Tech, or related fields Skills & Competencies Strong interest in sales, business development, and startups Good communication skills (English and Hindi preferred) Basic knowledge of Google Sheets, Docs, CRM tools (Zoho CRM is a plus) Self-driven, outgoing, and comfortable with customer interaction Organized and proactive with strong follow-up discipline What You’ll Gain Real-time experience in customer acquisition and business expansion Exposure to CRM tools, sales funnels, and startup processes Opportunity to work closely with the core team Potential for full-time placement based on performance Be a part of a mission-led brand making an impact on health and sustainability To apply, send your resume to talent@thwindia.com, or visit our site www.thwindia.com
THW - The Healthy World is looking for a dynamic Marketing intern to join our team! As an intern with us, you will have the opportunity to learn and grow in a fast-paced environment while making a positive impact on people's lives. Selected Intern's Day-to-day Responsibilities Include Create engaging social media content to increase brand awareness and drive traffic to our website. Assist in developing and implementing digital marketing strategies to reach our target audience. Manage email marketing campaigns to promote our products and services. Monitor and analyze performance metrics to optimize marketing efforts. Collaborate with the marketing team to brainstorm new ideas and initiatives. Stay up-to-date on industry trends and best practices in marketing. Contribute to a positive and collaborative work culture that values creativity and innovation. About Company: THW - The Healthy World. At THW, our mission is to inspire healthier lifestyles by offering a wide range of fresh, organic products, including fruits, vegetables, dairy, bakery items, country eggs, fresh juices, and wholesome groceries, all at affordable prices. We are deeply committed to enhancing farmers' livelihoods, reducing environmental impact (by minimizing air pollution, plastic waste, and food wastage), and promoting sustainability across the ecosystem through our unique business model. Our vision is to establish THW as India's most trusted brand for healthy, authentic products within five years. We want our consumers to have complete confidence that every product from THW is pure, healthy, and genuinely beneficial for their well-being.
Selected Intern’s Day-to-day Responsibilities Include Shoot scroll-stopping reels and product videos using mobile or camera—swiftly and effectively, even with minimal setup. Capture authentic behind-the-scenes moments, such as packaging, founder interactions, product usage, and customer engagement. Plan and frame visually engaging shots, leveraging composition and storytelling insights to drive viewer attention. Deliver trend-based or rapid-campaign video content under tight timelines, shooting and providing edits quickly. Edit videos tailored for Instagram reels, YouTube shorts, Stories, and ads—adding motion graphics, animated text, transitions, and effects. Craft compelling narratives with emotional pull, pacing, and visual appeal for each video piece. Maintain fast, consistent delivery of edits to support ongoing engagement and campaign momentum. About Company: THW - The Healthy World. At THW, our mission is to inspire healthier lifestyles by offering a wide range of fresh, organic products, including fruits, vegetables, dairy, bakery items, country eggs, fresh juices, and wholesome groceries, all at affordable prices. We are deeply committed to enhancing farmers' livelihoods, reducing environmental impact (by minimizing air pollution, plastic waste, and food wastage), and promoting sustainability across the ecosystem through our unique business model. Our vision is to establish THW as India's most trusted brand for healthy, authentic products within five years. We want our consumers to have complete confidence that every product from THW is pure, healthy, and genuinely beneficial for their well-being.
Selected Intern's Day-to-day Responsibilities Include Shoot scroll-stopping reels and product videos using mobile or camera swiftly and effectively, even with minimal setup. Capture authentic behind-the-scenes moments, such as packaging, founder interactions, product usage, and customer engagement. Plan and frame visually engaging shots, leveraging composition and storytelling insights to drive viewer attention. Deliver trend-based or rapid-campaign video content under tight timelines, shooting and providing edits quickly. Edit videos tailored for Instagram Reels, YouTube shorts, Stories, and ads adding motion graphics, animated text, transitions, and effects. Craft compelling narratives with emotional pull, pacing, and visual appeal for each video piece. Maintain fast, consistent delivery of edits to support ongoing engagement and campaign momentum. About Company: THW - The Healthy World. At THW, our mission is to inspire healthier lifestyles by offering a wide range of fresh, organic products, including fruits, vegetables, dairy, bakery items, country eggs, fresh juices, and wholesome groceries, all at affordable prices. We are deeply committed to enhancing farmers' livelihoods, reducing environmental impact (by minimizing air pollution, plastic waste, and food wastage), and promoting sustainability across the ecosystem through our unique business model. Our vision is to establish THW as India's most trusted brand for healthy, authentic products within five years. We want our consumers to have complete confidence that every product from THW is pure, healthy, and genuinely beneficial for their well-being.
Selected Intern's Day-to-day Responsibilities Include Collect and consolidate data from multiple departments (Sales, Operations, Procurement, Accounts). Prepare daily/weekly/monthly reports and dashboards for internal review. Track KPIs such as sales performance, order fulfillment, procurement timelines, and expense records. Ensure accuracy of data and resolve discrepancies. Provide insights on trends, variances, and opportunities for improvement. Assist in automating reports and improving reporting templates. Coordinate with teams for updates, submissions, and clarifications. About Company: THW - The Healthy World. At THW, our mission is to inspire healthier lifestyles by offering a wide range of fresh, organic products, including fruits, vegetables, dairy, bakery items, country eggs, fresh juices, and wholesome groceries, all at affordable prices. We are deeply committed to enhancing farmers' livelihoods, reducing environmental impact (by minimizing air pollution, plastic waste, and food wastage), and promoting sustainability across the ecosystem through our unique business model. Our vision is to establish THW as India's most trusted brand for healthy, authentic products within five years. We want our consumers to have complete confidence that every product from THW is pure, healthy, and genuinely beneficial for their well-being.
Job Description – Marketing Executive About Us THW - The Healthy World | Healthier Choices for Everyone At THW - The Healthy World, we believe that healthy, pure, and sustainable food should be accessible to all. Our farm-to-fork approach ensures that you get fresh organic fruits, vegetables, dairy, bakery products, country eggs, fresh juices, and wholesome groceries—delivered reasonably and with great value. Location: Viman Nagar, Pune Department : Marketing Employment Type: Full-Time Job Details Job Summary: We are seeking a creative and results-driven Marketing Executive to lead and execute multi-channel marketing campaigns that build brand visibility and generate quality leads. The ideal candidate will have hands-on experience with digital tools like Zoho Social, strong analytical skills, and a strategic mindset for campaign planning and performance tracking. Key Responsibilities: • Design campaigns and events for THW at societies, exhibitions, and partner locations. • Set up and manage stalls, handle product sampling activities, and gather customer feedback. • Actively engage with potential customers, communicate brand values, and generate leads or sales. • Assist in building and managing local partner/vendor relationships. • Own and execute end-to-end marketing campaigns across digital and offline channels. • Use tools like Zoho Social, Zoho Campaigns, or equivalent platforms for scheduling, email marketing, and performance tracking. • Manage WhatsApp marketing and social media activities during campaigns. • Coordinate with design, sales, and other teams to ensure consistency in communication and visuals. • Track, analyze, and report campaign KPIs across platforms. • Adapt and optimize strategies based on insights and campaign performance. • Support CRM and email marketing efforts through segmentation, execution, and analysis. Qualifications & Requirements: Educational Qualifications: • Bachelors degree in Marketing, Communications, Business, or a related field. • Certifications in digital marketing are a plus. Experience: • Two years of relevant experience (internships or freelance projects are a plus). • Strong communication and interpersonal skills. • Hands-on experience with digital tools like Zoho, Canva, Meta Business Suite, or similar platforms. • Strong skills in analytics, reporting, and decision-making. Skills & Competencies: • Ability to work independently and collaboratively in a fast-paced environment. • Enthusiastic about health, wellness, and sustainable living. • Creative thinker with a data-driven approach. • Excellent communication and multitasking abilities. • Self-motivated and detail-oriented
Selected Intern's Day-to-day Responsibilities Include Identify relevant investors, build profiles, and maintain an updated tracker (Zoho/Sheets). Draft outreach emails, follow-ups, and help schedule investor calls/meetings. Assist in updating pitch decks, one-pagers, and financial models; summarize investor queries and feedback. Research investor background, prepare talking points, and capture meeting notes/action items. Track investor pipeline (approached, in discussion, due diligence) and ensure all documents are updated and organized. Track funding trends, competitor activity, and active investors in the organic/sustainable food sector. Support impact reports, investor updates/newsletters, and demo day prep. About Company: THW - The Healthy World. At THW, our mission is to inspire healthier lifestyles by offering a wide range of fresh, organic products, including fruits, vegetables, dairy, bakery items, country eggs, fresh juices, and wholesome groceries, all at affordable prices. We are deeply committed to enhancing farmers' livelihoods, reducing environmental impact (by minimizing air pollution, plastic waste, and food wastage), and promoting sustainability across the ecosystem through our unique business model. Our vision is to establish THW as India's most trusted brand for healthy, authentic products within five years. We want our consumers to have complete confidence that every product from THW is pure, healthy, and genuinely beneficial for their well-being.
Selected Intern's Day-to-day Responsibilities Include Assist in recruitment processes, including job postings, screening candidates, scheduling interviews, and follow-ups. Support in maintaining employee records, attendance data, and HR databases. Help organize and coordinate employee engagement activities and internal communications. Support onboarding and induction processes for new employees. Assist with HR documentation, file management, and compliance tracking. Use basic tools like Excel, Google Sheets, or Zoho People for record-keeping and reporting. Maintain confidentiality and professionalism in all HR-related matters. About Company: THW - The Healthy World. At THW, our mission is to inspire healthier lifestyles by offering a wide range of fresh, organic products, including fruits, vegetables, dairy, bakery items, country eggs, fresh juices, and wholesome groceries, all at affordable prices. We are deeply committed to enhancing farmers' livelihoods, reducing environmental impact (by minimizing air pollution, plastic waste, and food wastage), and promoting sustainability across the ecosystem through our unique business model. Our vision is to establish THW as India's most trusted brand for healthy, authentic products within five years. We want our consumers to have complete confidence that every product from THW is pure, healthy, and genuinely beneficial for their well-being.
THW - The Healthy World | Healthier Choices for Everyone 🌱✨ At THW - The Healthy World, we believe that healthy, pure, and sustainable food should be accessible to all. Our farm-to-fork approach ensures that you get fresh organic fruits, vegetables, dairy, bakery products, country eggs, fresh juices, and wholesome groceries—delivered reasonably and with great value. Location: Viman Nagar, Pune Department: Sales & Support Employment Type: Full-Time Salary: upto 35k/month Job Details Job Summary: We are seeking a Customer Success Executive who is passionate about delighting customers instead of “selling to” them. This role is about building trust, guiding customers, and ensuring they enjoy a smooth, joyful, and memorable journey with THW. Unlike traditional sales roles, you will not be expected to cold-call or push-sell. Instead, you will: Act as a bridge between THW and our customers, ensuring their queries, feedback, and concerns are resolved with empathy. Guide new customers in understanding our products, values, and unique benefits. Ensure repeat orders and loyalty by delivering consistent 10x customer experience. Work closely with marketing, operations, and product teams to share customer insights and help design campaigns that attract, educate, and retain customers. Key Responsibilities: Manage customer queries and support requests through multiple channels (calls, WhatsApp, email, chat) Onboard new customers with a warm, personalized experience, ensuring they feel confident in their choice. Monitor customer satisfaction and proactively address issues to avoid churn. Build long-term customer relationships by listening, understanding, and guiding them. Collaborate with marketing to create engaging communication that educates rather than sells. Track key customer success metrics (satisfaction score, repeat orders, referrals, churn rate. Identify upsell opportunities organically — only when they genuinely add value for the customer. Requirements: 2–4 years of experience in Customer Success / Relationship Management (preferably in D2C, FMCG, or e-commerce). Strong communication skills in English, Hindi, and/or Marathi. Empathy-driven mindset with genuine care for customer well-being. Experience in customer-centric platforms like Amazon, Myntra, Flipkart, BigBasket, or similar will be highly valued. Comfort with Zoho One tools (CRM, Desk, Projects, etc.) is highly preferred. Ability to multitask, remain calm under pressure, and resolve problems with patience. Candidates residing in or near Viman Nagar, Pune preferred for better coordination. What We Offer: A chance to be part of a purpose-driven brand making a real impact. ESOPs for deserving candidates, offering long-term wealth creation along with competitive salary Growth-oriented culture where ownership and ideas are valued. Regular training and exposure to customer success best practices from leading D2C brands. Salary + performance-linked incentives (linked to customer satisfaction, not sales pressure). The joy and fulfillment of being part of a mission that truly matters — healthier lives, empowered farmers, and a greener planet. To apply, send your resume to talent@thwindia.com, or visit our site www.thwindia.com
THW - The Healthy World | Healthier Choices for Everyone 🌱✨ At THW – The Healthy World, we’re building a movement towards pure, preservative-free, and sustainable food. Our mission is to make “Pure Food every family’s right.” We combine organic farming, traceable sourcing, and sustainable packaging to bring trust and transparency to every home. Location: Viman Nagar, Pune (Onsite) Department: Sales Experience: 1-3 years (Proactive Freshers Welcome) Salary: upto 25k Employment Type: Full-Time Job Summary: We’re looking for a Sales Executive who will engage with genuinely interested customers — not through cold calls, but through qualified leads generated from our online marketing campaigns and society events . This role focuses on guiding customers, understanding their needs, and helping them experience THW’s offerings — without any hard selling or pressure tactics. Key Responsibilities: Reach out to interested customers through calls, WhatsApp, or email — no cold calling required . Handle inbound leads received from digital campaigns, WhatsApp , and society events . Maintain and update all leads, follow-ups, and interactions inside Zoho CRM . Educate customers about THW’s products, subscription options, and sustainability approach. Coordinate with the Customer Success and Marketing teams to ensure smooth onboarding. Collect feedback from customers and share insights to improve lead conversion quality. Achieve conversion targets through relationship-based engagement , not force selling. Requirements: 1–3 years of experience in D2C / FMCG / service-based customer-facing roles Proactive freshers with excellent communication and listening skills. Strong follow-up discipline and data entry accuracy in Zoho CRM. Comfortable speaking in English and Hindi/Marathi. Positive attitude, empathy towards customers, and ability to build trust. A team player with a startup spirit — organized, respectful, and purpose driven. What You'll Gain: Learn modern, system-driven D2C sales using Zoho CRM. Exposure to online & offline marketing-based lead conversion. Growth opportunity towards Customer Success or Business Development roles. Work in a mission-led brand focused on honesty, health, and sustainability. To apply, send your resume to talent@thwindia.com , or visit our site www.thwindia.com.
Job Summary : This role is ideal for someone with proven experience in PMS, HR systems, employee engagement, and policy implementation , preferably in a D2C or high-growth startup environment. You will partner with department heads, ensure accountability through systems, drive engagement, and strengthen second-line leadership across teams. Key Responsibilities : Implement and manage Performance Management Systems (PMS) aligned with Zoho People & Projects. Design and enforce HR policies that strengthen discipline, accountability, and fairness. Develop second-line leadership across departments for business continuity and reduced risk. Partner with HODs to ensure smooth role transitions and effective succession planning . Design and implement engagement initiatives : feedback channels, recognition programs , wellness, and team-building activities. Foster a culture of ownership, discipline, and collaboration aligned with THW values. Create structured onboarding programs for new hires. Design training calendars and skill workshops to upskill employees and prepare future leaders. While not directly handling end-to-end hiring, oversee recruitment efforts by coordinating with HR recruiters and external agencies. Ensure talent alignment with THWs mission and culture. Ensure smooth adoption of Zoho HR tools across teams. Track people-related metrics (performance, engagement, attrition, training outcomes) for decision-making. Requirements : 3-5 years of HR experience (preferably in D2C / FMCG / e-commerce startups) . Proven expertise in PMS, employee engagement, and HR policy implementation . Strong understanding of succession planning & leadership development. Experience in Zoho HR tools (People, Projects preferred). Excellent communication and relationship-building skills. Ability to thrive in a fast-paced, dynamic startup environment. Based in Pune (Viman Nagar preferred). What We Offer: Competitive salary with growth-linked incentives. Opportunity to design and scale HR systems in a fast-growing D2C startup. ESOPs for high performers. Ownership-driven work culture with exposure to end-to-end HR strategy. The satisfaction of building not just a company, but a movement for healthier lives and sustainable practices. To apply, send your resume to talent@thwindia.com, or visit our site www.thwindia.com .
Job Summary: We are seeking a Customer Service Advisor who is passionate about delighting customers instead of “selling to” them. This role is about building trust, guiding customers, and ensuring they enjoy a smooth, joyful, and memorable journey with THW. Key Responsibilities: Manage customer queries and support requests through multiple channels (calls, WhatsApp, email, chat) Onboard new customers with a warm, personalized experience, ensuring they feel confident in their choice. Monitor customer satisfaction and proactively address issues to avoid churn. Build long-term customer relationships by listening, understanding, and guiding them. Collaborate with marketing to create engaging communication that educates rather than sells. Track key customer success metrics (satisfaction score, repeat orders, referrals, churn rate). Identify upsell opportunities organically — only when they genuinely add value for the customer. Requirements 2–4 years of experience in Customer Success / Relationship Management (preferably in D2C, FMCG, or e-commerce). Strong communication skills in English, Hindi, and/or Marathi. Empathy-driven mindset with genuine care for customer well-being. Experience in customer-centric platforms like Amazon, Myntra, or similar will be highly valued. Comfort with Zoho One tools (CRM, Desk, Projects, etc.) is highly preferred. Ability to multitask, remain calm under pressure, and resolve problems with patience. Candidates residing in or near Viman Nagar, Pune, are preferred for better coordination. Benefits What We Offer: A chance to be part of a purpose-driven brand making a real impact. ESOPs for deserving candidates, offering long-term wealth creation along with a competitive salary Growth-oriented culture where ownership and ideas are valued. Regular training and exposure to customer success best practices from leading D2C brands. Salary + performance-linked incentives (linked to customer satisfaction, not sales pressure). The joy and fulfillment of being part of a mission that truly matters — healthier lives, empowered farmers, and a greener planet. To apply, send your resume to talent@thwindia.com , or visit our site www.thwindia.com .
About Us THW - The Healthy World | Healthier Choices for Everyone 🌱✨ THW is a purpose-driven D2C food brand under Naturaliv Foods Pvt Ltd , offering organic fruits, vegetables, A2 dairy, preservative-free bakery, and sustainable groceries through a transparent farm- to-fork model. We operate on Zoho One suite for managing end-to-end operations — from procurement and warehousing to customer success and finance. Location: Viman Nagar, Pune Department: Operations Employment Type: Full-Time Job Details Job Summary: As a Zoho Operations Executive, you will be responsible for designing, implementing, and optimizing business workflows across the Zoho One suite. This role focuses on streamlining operations, automating processes, and ensuring all departments operate through efficient, system-driven solutions. You will collaborate with cross-functional teams to enhance productivity, maintain data accuracy, and continuously improve overall business efficiency through Zoho applications. Key Responsibilities: Implement and manage Zoho tools: CRM, Desk, Projects, Books, Inventory, People, and Analytics Build blueprints, workflows, and automations to streamline departmental processes Integrate data between modules to ensure seamless flow (e.g., CRM → Desk → Books → Analytics) Monitor tool usage and resolve bottlenecks or breakdowns Develop customized dashboards and reports for each department Automate weekly and monthly summary reports for the Founder and Governance team Maintain accuracy of financial and operational metrics in Zoho Analytics Work closely with teams for tool accuracy and integrations Support HR Manager in PMS setup and report linkages through Zoho People Collaborate with Sales, Marketing, and Customer Success teams to implement workflow improvements Train team members on usage and new features of Zoho tools Maintain SOPs and video documentation for all workflows Coordinate with Zoho Consultant for periodic audits and training sessions Maintain Zoho Governance Tracker (who owns which module) Ensure user permissions, data security, and system hygiene Conduct monthly audit reports on tool usage and performance Requirements: Graduate / Postgraduate in IT, Computer Science, Operations, or Business Systems 2–4 years of experience working with Zoho One tools (CRM, Projects, People, Books, Desk, Analytics) Strong process-mapping and analytical skills Familiarity with D2C or operations-heavy startup environment preferred What We Offer: Competitive salary with performance-linked growth incentives. Opportunity to design, implement, and scale business systems across the Zoho One suite in a fast-growing D2C startup. ESOPs for high performers demonstrating ownership and innovation. Autonomy-driven work culture with exposure to cross-functional operations and process automation. The satisfaction of building scalable systems that power a movement for healthier lives and sustainable practices. To apply, send your resume to talent@thwindia.com, or visit our site www.thwindia.com