Job
Description
About the Organisation Southwharf Corporate Services Pvt Ltd is an Indian company providing legal and administrative support services to a leading Australian legal and migration services provider, with which it has a formal service delivery arrangement. The Southwharf team works in close coordination with Australian legal professionals, using aligned systems and standardised processes to ensure consistency in service quality and compliance across all matters. Purpose of the Role The HR Manager oversees all aspects of human resource operations at Southwharf’s India office. This includes workforce planning, policy implementation, compliance, employee engagement, and support to leadership in managing a high-performance and legally compliant workplace. The role reports directly to the India CEO and acts as a key support to operational management across recruitment, onboarding, performance, and exit processes. Responsibilities and Duties Recruitment & Onboarding: Design and execute structured recruitment workflows in coordination with team leads and the India CEO. Ensure seamless onboarding aligned with company standards and legal requirements. Employee Lifecycle Management: Maintain accurate employee records, contracts, and documentation. Ensure updates to job roles, promotions, confirmations, and exits are timely and appropriately recorded. Compliance and Policies: Ensure all HR practices comply with applicable Indian labour laws. Maintain, update, and educate teams on Company HR policies, code of conduct, and grievance procedures. Payroll Coordination & Benefits Administration: Oversee monthly payroll inputs in coordination with Finance. Administer statutory and company benefits (e.g., PF, health insurance, bonuses) and respond to related queries. Performance & Probation Oversight: Support team leads in tracking probation periods, performance cycles, and role confirmations. Facilitate documentation and feedback cycles in line with internal protocols. Employee Relations & Engagement: Serve as a point of contact for employees on HR matters. Lead periodic engagement initiatives, satisfaction surveys, and maintain open lines of communication to foster a positive work culture. Disciplinary & Exit Management: Manage warning letters, internal inquiries, and structured disciplinary processes where required. Facilitate exit interviews, final settlements, and ensure proper off-boarding protocols. HR Systems & Process Improvement: Implement and manage digital tools for HR data, attendance, and workflow tracking. Identify areas for improvement in HR service delivery and support process enhancements. Additional Duties: Undertake other responsibilities as assigned by the India CEO to support strategic or operational priorities of Southwharf. Key Deliverables Accurate and timely execution of hiring, onboarding, and probation processes Payroll inputs and statutory reporting delivered in coordination with Finance HR documentation (contracts, policies, letters) aligned with current law and company standards Documented performance and disciplinary processes for each applicable case Employee concerns addressed with fairness, timeliness, and discretion Compliance and Confidentiality All HR activities must comply with the applicable Indian labour laws and internal protocols Employee information must be maintained securely in approved systems only All contracts, records, and communication related to employment must remain confidential All employee-facing documents must be reviewed and authorised as per the internal sign-off matrix Key Relationships India CEO Finance and Business Administration Manager Australian Legal Team Leads (indirect coordination, as required) All India-based employees and managers Essential Skills Legal and Policy Awareness: Strong knowledge of Indian employment law, statutory compliance, and HR best practices. Organisation and Record-Keeping: Meticulous approach to documentation, accuracy, and process tracking. Communication and Diplomacy: Confident handling of sensitive issues with professionalism, discretion, and impartiality. Technology and Systems: Experience with Google Workspace, HRIS tools, and digital records management. Leadership and Independence: Self-directed, proactive, and able to support business leaders on people strategy and compliance. Qualifications Bachelor’s degree in Human Resources, Business Administration, Law, or a related field Minimum 5 years of experience in HR operations, including exposure to compliance and performance management Prior experience managing HR in a professional services or offshore delivery environment is preferred Employee Benefits Employees of Southwharf Corporate Services Pvt Ltd are entitled to the following benefits: Four weeks of paid annual leave Health insurance coverage Provident Fund (PF) contributions in accordance with Indian regulations Performance-linked bonuses, subject to eligibility and company policy Show more Show less
