Human Resources Business Partner III

At ZoomInfo, we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. We value your take charge, take initiative, get stuff done attitude and will help you unlock your growth potential. One great choice can change everything. Thrive with us at ZoomInfo.

The HRBP is responsible for creating, updating, and applying all HR policies and company guidelines and making sure they adhere to standards and laws initiated by authorities.

The ideal candidate will be responsible for new hire orientation and onboarding, employee benefits, grievance management, and company policy and procedure adherence. The India HRBP is an essential partner to our growing business. The HRBP supports organization by promoting a culture of teamwork, respect, and integrity while navigating the complexities of workplace challenges. You will be responsible for partnering with the local leadership team to implement HR programs and initiatives in line with Global HR strategy (for the region). You will run the daily functions of the Human Resource (HR) department including administering benefits, leave and enforcing company policies and practices.

What You'll Do:

• Providing support that is aligned with business and HR strategy that enables seamless high performance.
• Oversee new hire orientation, onboarding efforts, performance reviews and employee exit process.
• Assist with payroll and benefits administration
• Creating onboarding plans and educating newly hired employees on HR policies, internal procedures, and regulations
• Working with Employee Experience to create employee engagement plans and initiating activities in the region.
• Working with People Tech & HR Operations to implement process improvement/automation initiatives
• Working with Talent management & development(also known as learning & development) to review training needs , content, & relevance to challenges faced by people leaders/employees. Co-facilitate sessions as needed.
• Ensure all queries/issues/grievance/escalations are handled within the given TAT.
• Day to day personnel handling and administration activities such as maintaining employee records, payroll & benefits, expense management, legal documentation, filing, MIS reporting, general correspondence, etc.
• Coach managers & work with them on best practices to provide feedback & manage performance challenges.
• Collaborate with departments such as Facilities, IT, and Finance on initiatives and policies that affect employee needs.
• Plan, co-ordinate and execute events from an Employee Relations standpoint.
• Maintains confidentiality and sensitivity to all issues and abides by data privacy regulations.
• Conduct exit interviews and recommend actions based on employee’s feedback for continuous improvement.
• Handles employment-related inquiries from employees, and supervisors, referring complex and/or sensitive matters to the appropriate areas.
• Employee offboarding ensuring managers comply with company process and local regulations, conduct exit interviews and complete proper documentation
• Help drive performance and feedback culture working with business stakeholders closely
• Partner with functional HRBP's on various initiatives impacting business.
• Work with global COE’s.

What You Bring:

• Eight years or more of experience working in Human Resources
• Knowledge & experience of local labour laws & regulations.
• Strong interpersonal, negotiation, and conflict-resolution skills.
• People-friendly with a positive attitude, and eager to learn and deliver.
• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Ability to prioritize tasks and delegate/collaborate as appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Strong sense of accountability and quality
• Excellent time management skills with a proven ability to meet deadlines
• Must be flexible and comfortable with managing multiple priorities
• Strong analytical and problem-solving skills
• Passionate about delivering a best-in-class employee experience
• Demonstrate ability to use data and statistics to solve real-world HR problems.

This is a hybrid position requiring working from the office 3 days(may be more on specific occasions)

This position requires a work schedule of 1 PM to 10 PM IST.

About us:

ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller.

ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here.

ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements.

For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.