At ZoomInfo, we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. We value your take charge, take initiative, get stuff done attitude and will help you unlock your growth potential. One great choice can change everything. Thrive with us at ZoomInfo. At ZoomInfo we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. If you are collaborative, take initiative, and get stuff done we want to talk to you! We have high aspirations for the company and are looking for the right people to help fulfill the dream. We strive to continually improve every aspect of the company and use cutting-edge technologies and processes to delight our customers and rapidly increase revenue. As a Research Specialist, you will report to the Manager, Research, based in Chennai / Bangalore, and be responsible for researching, verifying, and updating data for ZoomInfo's industry-leading sales intelligence platform. The right candidate for this role has an engaging personality, an eye for quality, and a drive to learn with us as we continue to improve the top-quality research processes that keep ZoomInfo ahead of our competition. What you'll do Research required information primarily through online resources Review, verify, and improve information from technology-generated data sources Write concise summaries of vital information collected from verbal or written sources Ensure accurate entry of data into a proprietary web-based portal Verify entered data by reviewing, deleting, or modifying data Prepare source data for entry by compiling and organizing data, as well as researching incomplete or unclear information Record accurate documentation of sources and collected data Maintain confidentiality to protect operations and ensure customer confidence What you'll bring Minimum 3+ years previous organic research experience Previous call center experience is a plus, but not required Experience with G Suite (Gmail, Google Sheets) a plus Possess excellent computer and research skills Good understanding of corporate actions like mergers, acquisitions and parent-subsidiary relationships Ability to establish priorities and work independently with little supervision Maintain a high level of accuracy while balancing changes in workload Some overlapping PST business hours required #LI-VG #LI-Hybrid About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.
At ZoomInfo, we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. We value your take charge, take initiative, get stuff done attitude and will help you unlock your growth potential. One great choice can change everything. Thrive with us at ZoomInfo. Designation : Research Specialist 1 Location : Chennai, Global Info City, Block A, 11th Floor, Perungudi Reporting to : Team Leader - Data Research Job Description : ZoomInfo values and encourages creativity, innovation, teamwork, accountability, and results. If you are someone who takes charge, takes initiative, and gets things done, we want to talk to you! We have lofty goals for the company, and we are looking for the right people to help us achieve them. We strive to constantly improve every aspect of the business and employ cutting-edge technologies and processes to delight our customers and rapidly increase revenues. As a Research Specialist I , You will be responsible for researching and verifying data for ZoomInfo's industry-leading sales intelligence platform.You will be in charge of collecting, analyzing, and managing company firmographics and executive contact data, as well as ensuring its accuracy and completeness. What You'll Do: Data Research: Conduct thorough research to collect and validate company firmographic data, including details such as company size, industry classification, and location. Executive Contact Data : Gather and verify executive contact information, including names, titles, emails, and phone numbers, ensuring data accuracy Data Integrity: Maintain a high level of attention to detail to uphold data quality and consistency standards. Adhere to standards : Adhere to research protocols, privacy laws and maintain confidentiality to protect operations and ensure customer confidence Collaboration : Collaborate effectively with cross-functional teams to contribute to the improvement and growth of our sales intelligence database. What You Bring: Fresher or 6 Months up to one year in a similar role Bachelor's degree ( Commerce/Accounting/Management) would be an ideal Shift time & Overlap: 1 PM IST to 10 PM IST - At times there might be a overlap in working at PST time zones as required to align with project needs. Basic understanding of business organization structures, job titles, and roles of various executives. Familiarity with LinkedIn, company website and company reports Good understanding of company size, structure and location; classification of companies (industry, ownership type and business); and basic understanding of corporate actions like mergers, acquisitions and parent-subsidiary relationships Should have adequate Business Communication skills (written and oral Business English). Experience working with spreadsheets, and the ability to analyze data tables and draw conclusions Attention to detail and numeracy abilities About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.
At ZoomInfo, we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. We value your take charge, take initiative, get stuff done attitude and will help you unlock your growth potential. One great choice can change everything. Thrive with us at ZoomInfo. Designation : Research Specialist III Location : Global Info City, Block A, 11th Floor, MGR Salai, Perungudi, Chennai Reporting to : Team Leader - Data Research Job Description : As a Research Specialist III You will be responsible for researching, verifying, and updating data for ZoomInfo's industry-leading sales intelligence platform. The right candidate for this role has an engaging personality, an eye for quality, and a drive to learn with us as we continue to improve the top-quality research processes that keep ZoomInfo ahead of our competition. What You'll Do: Data Research: Conduct thorough research to collect and validate company firmographic data, including details such as company size, industry classification, and location. Executive Contact Data: Gather and verify executive contact information, including names, titles, emails, and phone numbers, ensuring data accuracy Data Integrity: Maintain a high level of attention to detail to uphold data quality and consistency standards. Adhere to standards: Adhere to research protocols, privacy laws and maintain confidentiality to protect operations and ensure customer confidence Collaboration: Collaborate effectively with cross-functional teams to contribute to the improvement and growth of our sales intelligence database What You Bring Minimum 5 to 7 years of previous experience in a Data Research role Shift time & Overlap: 1 PM IST to 10 PM IST - At times there might be a overlap in working at PST time zones as required to align with project needs. Excellent understanding of company size, structure and location, classification of companies (industry, ownership type and business) and good understanding of corporate actions like mergers, acquisitions and parent-subsidiary relationships Ability to establish priorities and work independently with little supervision Experience working with spreadsheets, and the ability to analyze data tables and draw conclusions Attention to detail and numeracy abilities Maintain a high level of accuracy while balancing changes in workload This is a mandatory hybrid role (3 days Work from Office and 2 days Work from home) and general shift. ZoomInfo (NASDAQ: ZI) is the trusted go-to-market platform for businesses to find, acquire, and grow their customers. It delivers accurate, real-time data, insights, and technology to more than 35,000 companies worldwide. Businesses use ZoomInfo to increase efficiency, consolidate technology stacks, and align their sales and marketing teams — all in one platform. ZoomInfo is proud to be an Equal Opportunity Employer. We are committed to equal employment opportunities for applicants and employees regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic or status protected by applicable law. About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.
At ZoomInfo, we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. We value your take charge, take initiative, get stuff done attitude and will help you unlock your growth potential. One great choice can change everything. Thrive with us at ZoomInfo. ZoomInfo is looking for a Data Analyst II to join our Data Operations and Analysis team. This position supports our broader Data team, and works closely with Product, Engineering, and Research. Key aspects of this role include supporting strategic data infrastructure decisions, discovering and driving improvements in our data processing, and providing timely and thorough analysis. You will have the opportunity to influence the future success of ZoomInfo's data assets. What you'll do Develop a deep and comprehensive understanding of the data and infrastructure we work with. Summarize and document different aspects of the current state, probing for opportunities, and charting the path forward with solutions to improve the accuracy and volume of the data we serve to our customers. Collaborate with our Data Engineering, Product Management, and Research counterparts to drive forward the improvement opportunities you've identified Inquisitive - You are curious about ZoomInfo's product, market and data operations, and eager to develop a thorough understanding of our data and infrastructure. You pursue technical training and development opportunities, and strive to continuously build knowledge and skills. A Problem Solver - You have strong problem solving and troubleshooting skills with the ability to exercise good judgment in ambiguous situations. A Team Player - You are willing to tackle new challenges and enjoy facilitating and owning cross-functional collaboration. Within the team, you seek opportunities to mentor and coach junior analysts. Self-Directed - You enjoy working independently. There will be guidance and resources when you need it, but we're looking for someone who will thrive with the freedom to explore our data, propose solutions, and drive execution and results What you'll bring 2-5 years of experience in analytics, quantitative research, and/or data operations Knowledge of database, ETL development and challenges posed by data quality Ability to summarize complex analyses in a simple, intuitive format, and to present findings in a clear and concise manner to both technical and non-technical stakeholders Strong understanding of AI technologies, including machine learning, natural language processing, and data analytics. Must be detail oriented with strong organizational and analytical skills Strong initiative and ability to manage multiple projects simultaneously Exposure to and technical understanding of working with data at scale Experience in a product or project-driven work environment preferred Advanced level SQL, Python, BigQuery, Excel skills handling large-scale complex datasets Experience building, deploying AI / ML solutions Familiarity with data visualization tools, e.g. Tableau / Looker Studio Experience with DataBricks, AWS, or Airflow is preferred but not mandatory #LI-PR #LI-Hybrid About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.
At ZoomInfo, we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. We value your take charge, take initiative, get stuff done attitude and will help you unlock your growth potential. One great choice can change everything. Thrive with us at ZoomInfo. The HRBP is responsible for creating, updating, and applying all HR policies and company guidelines and making sure they adhere to standards and laws initiated by authorities. The ideal candidate will be responsible for new hire orientation and onboarding, employee benefits, grievance management, and company policy and procedure adherence. The India HRBP is an essential partner to our growing business. The HRBP supports organization by promoting a culture of teamwork, respect, and integrity while navigating the complexities of workplace challenges. You will be responsible for partnering with the local leadership team to implement HR programs and initiatives in line with Global HR strategy (for the region). You will run the daily functions of the Human Resource (HR) department including administering benefits, leave and enforcing company policies and practices. What You'll Do: Providing support that is aligned with business and HR strategy that enables seamless high performance. Oversee new hire orientation, onboarding efforts, performance reviews and employee exit process. Assist with payroll and benefits administration Creating onboarding plans and educating newly hired employees on HR policies, internal procedures, and regulations Working with Employee Experience to create employee engagement plans and initiating activities in the region. Working with People Tech & HR Operations to implement process improvement/automation initiatives Working with Talent management & development(also known as learning & development) to review training needs , content, & relevance to challenges faced by people leaders/employees. Co-facilitate sessions as needed. Ensure all queries/issues/grievance/escalations are handled within the given TAT. Day to day personnel handling and administration activities such as maintaining employee records, payroll & benefits, expense management, legal documentation, filing, MIS reporting, general correspondence, etc. Coach managers & work with them on best practices to provide feedback & manage performance challenges. Collaborate with departments such as Facilities, IT, and Finance on initiatives and policies that affect employee needs. Plan, co-ordinate and execute events from an Employee Relations standpoint. Maintains confidentiality and sensitivity to all issues and abides by data privacy regulations. Conduct exit interviews and recommend actions based on employee's feedback for continuous improvement. Handles employment-related inquiries from employees, and supervisors, referring complex and/or sensitive matters to the appropriate areas. Employee offboarding ensuring managers comply with company process and local regulations, conduct exit interviews and complete proper documentation Help drive performance and feedback culture working with business stakeholders closely Partner with functional HRBP's on various initiatives impacting business. Work with global COE's. What You Bring: Eight years or more of experience working in Human Resources Knowledge & experience of local labour laws & regulations. Strong interpersonal, negotiation, and conflict-resolution skills. People-friendly with a positive attitude, and eager to learn and deliver. Excellent verbal and written communication skills. Excellent organizational skills and attention to detail. Ability to prioritize tasks and delegate/collaborate as appropriate. Ability to act with integrity, professionalism, and confidentiality. Strong sense of accountability and quality Excellent time management skills with a proven ability to meet deadlines Must be flexible and comfortable with managing multiple priorities Strong analytical and problem-solving skills Passionate about delivering a best-in-class employee experience Demonstrate ability to use data and statistics to solve real-world HR problems. This is a hybrid position requiring working from the office 3 days(may be more on specific occasions) This position requires a work schedule of 1 PM to 10 PM IST. #LI-VG About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.
At ZoomInfo, we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. We value your take charge, take initiative, get stuff done attitude and will help you unlock your growth potential. One great choice can change everything. Thrive with us at ZoomInfo. At ZoomInfo we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. If you are a take charge, take initiative, get stuff done individual we want to talk to you! We have high aspirations for the company and are looking for the right people to help fulfill the dream. We strive to continually improve every aspect of the company and use cutting edge technologies and processes to delight our customers and rapidly increase revenues. About the role In this role, you will lead the end-to-end technical implementation of ZoomInfo products, ensuring alignment with customer goals and delivering high-quality solutions. You'll troubleshoot and resolve complex issues, drawing on sound judgment and technical expertise. A key part of the role involves developing and documenting best practices for implementation and client engagement. You'll interact directly with clients through webinars and Q&A sessions, offering expert guidance and tailored solutions. Shift : 5 PM IST to 2 AM IST (OR) 7 PM IST to 4 AM IST What You'll Do Technical Implementation: Complete the technical implementation of ZoomInfo products, providing advanced best practices and ensuring alignment with customer roles and objectives. Complex Issue Resolution: Troubleshoot and resolve complex problems where analysis may require reviewing a variety of factors. Exercise sound judgment within defined procedures and practices to determine appropriate action. Best Practices Development: Develop and document standard best practices for implementation and client engagement, sharing insights to improve overall service quality. Client Interaction: Engage with clients during webinars and Q&A sessions, providing expert insights and solutions to their queries. Mentorship: Mentor junior team members providing guidance and sharing expertise to foster their professional growth. Cross-functional Collaboration: Network with senior internal and external personnel to resolve issues and provide advanced support, leveraging expertise to enhance collaboration. Feedback Culture: Actively support a feedback culture, offering and seeking feedback to improve team performance and client satisfaction. Documentation: Document complex integration processes and client requirements accurately, ensuring clarity and consistency. What you Bring Experience: 3 to 7 years of technical troubleshooting, or customer onboarding in the SaaS industry. Technical Acumen: Advanced understanding of ZoomInfo RevOS Platforms and product solutions and good Working knowledge with CRM products Certifications: Relevant certifications in CRM and Marketing Automation platforms are highly desirable. Problem-Solving Skills: Proven ability to troubleshoot and resolve complex technical issues independently. Communication Skills: Excellent verbal and written communication skills, with the ability to convey technical concepts to non-technical audiences. Client Engagement: Demonstrated success working with a wide range of customers, particularly those with complex go-to-market strategies. Handles complex projects and technical challenges that require a high level of expertise and problem-solving skills. Customizes advanced integration solutions and addresses a wide range of client-specific needs. Exercises significant judgment in decision-making processes, considering various factors and potential impacts Operates with minimal supervision, receiving broad guidance and direction on goals and outcomes. About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.
As an HRBP at ZoomInfo, you will play a pivotal role in creating, updating, and implementing HR policies and guidelines while ensuring adherence to standards and laws. Your responsibilities will include overseeing new hire orientation and onboarding, managing employee benefits, addressing grievances, and ensuring compliance with company policies and procedures. You will be a key partner in promoting a culture of teamwork, respect, and integrity within the organization, while also collaborating with local leadership to align HR programs with the global HR strategy. Your day-to-day tasks will involve providing support aligned with business and HR strategies to drive high performance, managing onboarding efforts, performance reviews, and employee exits. You will be responsible for educating new hires on HR policies, facilitating employee engagement activities, and implementing process improvement initiatives. Additionally, you will work closely with talent management and development teams to address training needs and support employee development. In this role, you will handle employee queries, grievances, and escalations promptly while coaching managers on best practices for feedback and performance management. Collaboration with various departments such as Facilities, IT, and Finance will be essential to address employee needs effectively. You will also lead employee relations events, conduct exit interviews, and recommend continuous improvement actions based on feedback. To excel in this position, you should have at least eight years of HR experience, a sound understanding of local labor laws, and strong interpersonal and conflict-resolution skills. Your ability to communicate effectively, prioritize tasks, maintain confidentiality, and drive a best-in-class employee experience will be crucial. A proactive attitude, excellent organizational and time management skills, as well as a data-driven approach to problem-solving, will be beneficial in this role. This hybrid role requires you to work from the office three days a week, with a work schedule of 1 PM to 10 PM IST. If you are passionate about leveraging data and statistics to address HR challenges and are committed to delivering exceptional employee experiences, we encourage you to join us at ZoomInfo, where innovation and growth opportunities await.,
At ZoomInfo, we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. We value your take charge, take initiative, get stuff done attitude and will help you unlock your growth potential. One great choice can change everything. Thrive with us at ZoomInfo. About the role : As a Data Services Analyst II you will report to a Data Services Manager and will be responsible for analyzing business information from the perspective of marketing and sales professionals in order to ensure that ZoomInfo continues to deliver the highest quality data products to our customers. Demonstrate the value of ZoomInfo data through problem-solving, knowledge sharing and data deliverables. We are looking for a data whizz who can effectively communicate, solve complex data problems, and possess a strong understanding of the value of our data. What You'll Do: Data Analysis Apply quantitative analysis and data visualization to tell the story behind the numbers all while supporting data-driven decision making Use technical skills, problem solving and business knowledge to deliver custom datasets to clients that meet or exceed their expectations Implement proactive improvements to processes and methods for gathering and aggregating data. Find creative solutions to problems when limited information is available Business Operations Understand all aspects of ZoomInfo data including all of our applications and tools Create and maintain documentation on internal and client facing business processes Drive internal process improvement to better service client needs Identify opportunities to reduce manual tasks through automation and create operational efficiencies Client Management Define business requirements needs and document rules and logic for use in client implementations Ability to understand and solve qualitative problems and present or explain solutions to an audience using top-quality, audience-appropriate communication. Enable clients to maximize the benefits of their ZoomInfo partnership through best practices, innovative thinking and process improvement What You Bring: Experience : Ideal candidate will have 2-4 years of experience in a technology setting Education : A Bachelors in a quantitative/analytical field (Mathematics, Statistics, Engineering, Computer Science, Economics) Shift - Night Shift (5PM IST to 2AM IST / 7PM IST to 4AM IST) Mandatory skills : Expert in SQL, Python, Microsoft Excel (formulas, pivot tables) and data analysis/visualization tools Preferred : Tableau, Spark, Snowflake or similar technologies and tools Must have proven track record in technology delivery, process improvement, data governance and or client services Proven Ability to work and interact in a fast-paced environment and strong multitasking, organizational and time management skills Highly resourceful and a go-getter attitude Highly organized and careful attention to detail Excellent communication skills. About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.
ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen–fast. Job Description : Summary : ZoomInfo values and encourages creativity, innovation, teamwork, accountability, and results. If you are someone who takes charge, takes initiative, and gets things done, we want to talk to you! We have lofty goals for the company, and we are looking for the right people to help us achieve them. We strive to constantly improve every aspect of the business and employ cutting-edge technologies and processes to delight our customers and rapidly increase revenues. As a Research Specialist I , You will be responsible for researching and verifying data for ZoomInfo's industry-leading sales intelligence platform.You will be in charge of collecting, analyzing, and managing company firmographics and executive contact data, as well as ensuring its accuracy and completeness. What You'll Do: Data Research: Conduct thorough research to collect and validate company firmographic data, including details such as company size, industry classification, and location. Executive Contact Data : Gather and verify executive contact information, including names, titles, emails, and phone numbers, ensuring data accuracy Data Integrity: Maintain a high level of attention to detail to uphold data quality and consistency standards. Adhere to standards : Adhere to research protocols, privacy laws and maintain confidentiality to protect operations and ensure customer confidence Collaboration : Collaborate effectively with cross-functional teams to contribute to the improvement and growth of our sales intelligence database. What You Bring: Fresher or 6 Months up to one year in a similar role Bachelor's degree ( Commerce/Accounting/Management) would be an ideal Basic understanding of business organization structures, job titles, and roles of various executives. Familiarity with LinkedIn, company website and company reports Good understanding of company size, structure and location; classification of companies (industry, ownership type and business); and basic understanding of corporate actions like mergers, acquisitions and parent-subsidiary relationships Should have adequate Business Communication skills (written and oral Business English). Experience working with spreadsheets, and the ability to analyze data tables and draw conclusions Attention to detail and numeracy abilities About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.
ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen–fast. Job Description : Summary : ZoomInfo values and encourages creativity, innovation, teamwork, accountability, and results. If you are someone who takes charge, takes initiative, and gets things done, we want to talk to you! We have lofty goals for the company, and we are looking for the right people to help us achieve them. We strive to constantly improve every aspect of the business and employ cutting-edge technologies and processes to delight our customers and rapidly increase revenues. As a Research Specialist II You will be responsible for researching, verifying, and updating data for ZoomInfo's industry-leading sales intelligence platform. The right candidate for this role has an engaging personality, an eye for quality, and a drive to learn with us as we continue to improve the top-quality research processes that keep ZoomInfo ahead of our competition. What You'll Do: Research required information primarily through online resources Review, verify, and improve information from technology-generated data sources Write concise summaries of vital information collected from verbal or written sources Ensure accurate entry of data into a proprietary web-based portal Verify entered data by reviewing, deleting, or modifying data Prepare source data for entry by compiling and organizing data, as well as researching incomplete or unclear information Record accurate documentation of sources and collected data Maintain confidentiality to protect operations and ensure customer confidence What You Bring 3 to 4 years previous organic research experience Experience with G Suite (Gmail, Google Sheets) a plus Possess excellent computer and research skills Good understanding of corporate actions like mergers, acquisitions and parent-subsidiary relationships Ability to establish priorities and work independently with little supervision Maintain a high level of accuracy while balancing changes in workload This is a mandatory hybrid role (3 days Work from Office and 2 days Work from home) and general shift. About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.
ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen–fast. What You'll Do as Technical Adoption Manager: Develop and implement strategies to increase the adoption and usage of our suite of products, maximizing the return on investment for our customers. Work closely with the Core Customer Success Manager on what engagement and outreach plays to deploy on assigned accounts. Act as a liaison between customer success, technical teams, account managers, and other departments to ensure a cohesive adoption strategy. Facilitate communication and collaboration across teams to achieve adoption goals. Establish trusted advisor relationships with key stakeholders to increase product adoption within the customer organization and assist the customer success manager and the account manager drive value. Closely manage and nurture accounts to identify and eliminate the risk of attrition due to poor product usage. Ensure customers are aware of and educated on new features and releases. Monitor and identify adoption and utilization trends, providing recommendations based on risk and customers' business needs. Work across other internal teams (Customer Success, Customer Support, Delivery, Integrations, Onboarding) to support customer requests and drive a cohesive adoption strategy. Capture customer feedback clearly and communicate it internally to enable ongoing improvement of products and services. Maintain extensive product knowledge across all Zoominfo product lines to effectively demonstrate the product and craft solutions for customers' business needs. Develop scalable programs and playbooks to drive feature adoption and expand product usage. What You Bring: 3 to 5 years of relevant experience in customer success, technical account management, or solutions engineering in B2B SaaS Willing to work in Night Shift - 5 PM IST to 2 AM IST / 6 PM IST to 3 AM IST Strong analytical skills with experience using data to drive decision-making and strategy Proficiency with customer success platforms, CRMs, analytics tools, and marketing automation software Excellent written and verbal communication skills, with the ability to translate complex concepts for various audiences Knowing how to manage data quality in CRMs is a plus. Self-starter with the ability to work independently and drive results in a fast-paced environment Bachelor's degree in Computer Science or a similar discipline Familiarity with product management concepts and Agile methodologies is a plus Having a business education is a plus. This is a Hybrid role - Three Days work from office and Two Days work from Home About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.
As a Data Analyst II at ZoomInfo, you will play a crucial role in supporting strategic data infrastructure decisions, driving improvements in data processing, and providing thorough analysis to influence the future success of ZoomInfo's data assets. You will collaborate with cross-functional teams and contribute to the improvement of data accuracy and volume served to customers. **Key Responsibilities:** - Develop a deep understanding of the data and infrastructure at ZoomInfo - Summarize different aspects of the current state, identify improvement opportunities, and propose solutions - Collaborate with Data Engineering, Product Management, and Research teams to drive improvement initiatives - Demonstrate curiosity in ZoomInfo's product, market, and data operations - Utilize problem-solving skills to troubleshoot and exercise good judgment - Foster teamwork by facilitating cross-functional collaboration and mentoring junior analysts - Work independently to explore data, propose solutions, and drive execution **Qualifications Required:** - 2-5 years of experience in analytics, quantitative research, and/or data operations - Knowledge of database, ETL development, and data quality challenges - Ability to present complex analyses in a simple format to both technical and non-technical stakeholders - Strong understanding of AI technologies, including machine learning and data analytics - Detail-oriented with strong organizational and analytical skills - Initiative-driven with the ability to manage multiple projects simultaneously - Experience with SQL, Python, BigQuery, Excel for handling large-scale datasets - Experience in product or project-driven work environments preferred - Experience with AI/ML solutions, data visualization tools (e.g., Tableau/Looker Studio), DataBricks, AWS, or Airflow is a plus **About ZoomInfo:** ZoomInfo is the Go-To-Market Intelligence Platform that enables businesses to accelerate growth with AI-ready insights, trusted data, and advanced automation. With solutions serving over 35,000 companies worldwide, ZoomInfo empowers every seller to be their best seller. Please note that ZoomInfo may use a software-based assessment as part of the recruitment process. For Massachusetts Applicants, ZoomInfo does not administer lie detector tests as a condition of employment.,
ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen–fast. At ZoomInfo , we encourage creativity, value innovation, demand teamwork, expect accountability, and celebrate results. We're looking for a Customer Success Manager (Renewals Focus) who thrives in a fast-paced environment, builds meaningful customer relationships, and is passionate about driving retention and growth.This role is central to ensuring long-term customer value, maximizing renewals, and reducing churn across strategic accounts. The ideal candidate will combine deep product understanding with strong commercial acumen to proactively manage renewal cycles, identify risk early, and collaborate cross-functionally to secure successful outcomes. What You'll Do Own the renewal cycle: forecast renewals, and ensure timely closure with a focus on long-term value and customer satisfaction. Proactively identify churn risks and partner with internal teams (Sales, Support, Product) to build and execute tailored retention plans. Drive adoption and ROI conversations through business reviews and success plans, ensuring customers fully realize the value of their ZoomInfo investment. Strengthen executive and operational relationships within customer organizations to deepen engagement and uncover expansion opportunities. Leverage data insights to track usage, adoption trends, and risk signals; translate findings into actionable strategies. Advocate for customers internally by surfacing product feedback, influencing roadmap priorities, and ensuring continuous improvement. Collaborate with Account Managers and Renewal Specialists to align on account health, renewal strategy, and long-term growth plans. Educate customers on new features, best practices, and use cases to maximize engagement and retention. What You'll Bring 4–8 years of experience in Customer Success, Renewals Management, or Account Management within a competitive SaaS environment. Proven success in owning renewals, reducing churn , and managing mid-market or enterprise customer portfolios. Experience interacting with U.S.-based customers and willingness to work the 5 PM–2 AM IST shift. Hybrid (3 days/week in office) Strong understanding of go-to-market motions (Sales, RevOps, Enablement, and CS) and how they connect to renewal outcomes. Excellent communication, negotiation, and executive presentation skills. Ability to learn multiple products and analyze account data to anticipate risks and develop retention strategies. Highly organized, proactive, and capable of managing multiple accounts and renewals simultaneously. Familiarity with sales methodologies such as Sandler, MEDDIC, or Winning by Design is a plus. Self-driven, collaborative, and passionate about helping customers achieve success with ZoomInfo. About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.
Role Overview: At ZoomInfo, as a Research Specialist II, you will play a crucial role in researching, verifying, and updating data for the industry-leading sales intelligence platform. You will have the opportunity to contribute to the top-quality research processes that keep ZoomInfo ahead of the competition. The company values creativity, innovation, teamwork, accountability, and results, and is looking for individuals who can take charge, show initiative, and drive results to achieve lofty goals. Key Responsibilities: - Research required information primarily through online resources - Review, verify, and enhance data from technology-generated sources - Write concise summaries of essential information gathered from verbal or written sources - Accurately enter data into a proprietary web-based portal - Verify entered data by reviewing, deleting, or modifying as necessary - Prepare source data for entry by compiling, organizing, and researching incomplete or unclear information - Maintain accurate documentation of sources and collected data - Ensure confidentiality to protect operations and maintain customer confidence Qualifications Required: - 3 to 4 years of previous organic research experience - Experience with G Suite (Gmail, Google Sheets) is a plus - Excellent computer and research skills - Good understanding of corporate actions such as mergers, acquisitions, and parent-subsidiary relationships - Ability to prioritize tasks and work independently with minimal supervision - Maintain a high level of accuracy while adapting to changes in workload Additional Company Details: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that enables businesses to accelerate growth with AI-ready insights, trusted data, and advanced automation. The solutions provided by ZoomInfo offer more than 35,000 companies worldwide a comprehensive view of their customers, empowering every seller to be their best seller. Please note that this is a mandatory hybrid role requiring 3 days of work from the office and 2 days of work from home in general shift timings. ZoomInfo may utilize a software-based assessment as part of the recruitment process. For Massachusetts Applicants, it is important to note that ZoomInfo does not administer lie detector tests as a condition of employment.,