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18 Job openings at Zoom Info
About Zoom Info

ZoomInfo provides a cloud-based platform for sales and marketing professionals, offering access to a comprehensive database of business information and insights to help organizations identify and engage potential customers.

Software Engineer II - Backend

Bengaluru

2 - 3 years

INR 5.0 - 9.0 Lacs P.A.

Work from Office

Full Time

Design, develop and maintain high quality services, adhering to best practices and coding standards Proficiency in services development frameworks and technologies such as Java or Node.js Experience in .NET/C# is preferred Collaborate with other team members to contribute to the design and evolution of the services architecture, ensuring security, scalability, reliability and performance Managing deployments as needed Such as software upgrades, hotfixes, or emergency patches. Handling customer escalations and CI issues These are almost always during U.S. business hours, so time zone alignment is important Maintaining the infrastructure Ensuring services like Redis, RDS, Elasticsearch, etc., remain performant and aren t consuming unnecessary resources Supporting compliance and certifications Including Google OAuth, SOC 2, ISO, etc Create robust RESTful APIs and integrate with external services, ensuring data consistency and security Work with various database systems, including SQL or NoSQL, to design efficient data models and access patterns for services Identify and address performance bottlenecks in the services, optimizing code and infrastructure as needed Write unit and integration tests and participate in code reviews to maintain code quality and reliability Investigate and resolve issues reported in production, providing timely solutions to ensure system availability What you bring: Bachelors degree in Computer Science or equivalent from a premier institution. 2+ years of experience as a backend developer, with a strong focus on services development Proficiency in services development frameworks and technologies such as Java or Node.js. Experience in .NET/C# development is preferred. Solid understanding of services architecture principles and best practices Proficiency in RESTful API design and development Familiarity with databases (SQL or NoSQL) and data modeling Must be able to work independently and deliver excellent results in short timelines Experience with containerization and orchestration tools Strong problem-solving and debugging skills Experience with public cloud platform Excellent communication and collaboration skills Ability to thrive in a dynamic, fast-paced environment.

Senior Product Owner - Coupa

Bengaluru

8 - 12 years

INR 32.5 - 37.5 Lacs P.A.

Work from Office

Full Time

Serve as a technical subject matter expert for the Coupa Procurement platform. Collaborate with business stakeholders to understand requirements and lead the configuration and implementation of solutions and enhancements. Design workflows specific to business process outcomes, ensuring seamless integration with the existing business and technical environment. Customize forms, approvals, process orchestrations, groups, and configurations in Coupa to meet business needs. Leverage deep process and technical knowledge of the Coupa platform, particularly Coupa P2P and SIM modules, to drive efficient and effective solutions. Engage in supplier enablement activities to enhance the procurement process. Understand and manage Master and Transactional Data integration with ERP systems, such as SAP S4 HANA, and non-ERP systems using Middlewares and supported integration methods. What you bring: Minimum of 8 years of experience in a similar role with a strong focus on the Coupa Procurement platform. Proven experience as a Coupa Admin or in a similar role. Deep technical and process knowledge of Coupa, particularly in P2P and SIM modules. Proficiency in customizing forms, approvals, process orchestrations, groups, and configurations in Coupa. Experience in designing workflows and integrating solutions within existing business and technical environments. Experience in integrating Coupa with Tax engines such as OneSource Experience with travel business credit cards and expense management tool like Brex Exposure to supplier enablement activities. Solid understanding and experience with Master and Transactional Data integration with ERP systems, especially SAP S4 HANA, and non-ERP systems using Middlewares. Strong problem-solving skills and the ability to work effectively with cross-functional teams. Excellent communication and interpersonal skills. Preferred Qualifications: Certification in Coupa platform administration or related fields.

Technical Adoption Manager

Chennai

3 - 5 years

INR 5.0 - 7.0 Lacs P.A.

Work from Office

Full Time

At ZoomInfo, we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. We value your take charge, take initiative, get stuff done attitude and will help you unlock your growth potential. One great choice can change everything. Thrive with us at ZoomInfo. At ZoomInfo, we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. We value your take charge, take initiative, get stuff done attitude and will help you unlock your growth potential. One great choice can change everything. Thrive with us at ZoomInfo. What Youll Do as Technical Adoption Manager: Develop and implement strategies to increase the adoption and usage of our suite of products, maximizing the return on investment for our customers. Work closely with the Core Customer Success Manager on what engagement and outreach plays to deploy on assigned accounts. Act as a liaison between customer success, technical teams, account managers, and other departments to ensure a cohesive adoption strategy. Facilitate communication and collaboration across teams to achieve adoption goals. Establish trusted advisor relationships with key stakeholders to increase product adoption within the customer organization and assist the customer success manager and the account manager drive value. Closely manage and nurture accounts to identify and eliminate the risk of attrition due to poor product usage. Ensure customers are aware of and educated on new features and releases. Monitor and identify adoption and utilization trends, providing recommendations based on risk and customers business needs. Work across other internal teams (Customer Success, Customer Support, Delivery, Integrations, Onboarding) to support customer requests and drive a cohesive adoption strategy. Capture customer feedback clearly and communicate it internally to enable ongoing improvement of products and services. Maintain extensive product knowledge across all Zoominfo product lines to effectively demonstrate the product and craft solutions for customers business needs. Develop scalable programs and playbooks to drive feature adoption and expand product usage. What You Bring: 3 to 5 years of relevant experience in customer success, technical account management, or solutions engineering in B2B SaaS Willing to work in Night Shift - 5 PM IST to 2 AM IST / 6 PM IST to 3 AM IST Strong analytical skills with experience using data to drive decision-making and strategy Proficiency with customer success platforms, CRMs, analytics tools, and marketing automation software Excellent written and verbal communication skills, with the ability to translate complex concepts for various audiences Knowing how to manage data quality in CRMs is a plus. Self-starter with the ability to work independently and drive results in a fast-paced environment Bachelors degree in Computer Science or a similar discipline Familiarity with product management concepts and Agile methodologies is a plus Having a business education is a plus. This is a Hybrid role - Three Days work from office and Two Days work from Home About us: ZoomInfo (NASDAQ: ZI) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.

Senior Product Owner

Bengaluru

5 - 10 years

INR 32.5 - 37.5 Lacs P.A.

Work from Office

Full Time

In this role, you will be responsible for building scalable and sustainable architecture, org strategy, solution design and serve as a technical and thought leader for SAP platform in the Finance domain including record-to-report and procure-to-pay functions. You will create the overall design of our SAP implementation, including data architecture, feature roadmap, and integrations. You will collaborate with cross-functional teams and lead the development efforts to create technical solutions based on a deep understanding of business requirements. You will play a critical role in defining the technical strategy and shaping the future of our Finance applications. Module: Subscription Order Management (SOM) Hands-on in-depth Order to Cash (OTC) experience on the SAP platform with knowledge of specific flows of the OTC process Extensive hands-on previous SAP CRM SOM / S4 configuration experience Responsible for the product modeling and order management process within Customer Management (SAP BRIM) and integration to external applications (eg E-Commerce). Enhance maintain and troubleshoot system for future revenue models (subscription billing usage overage burn down etc) Strong High-tech experience in Subscription Order Management (SOM) Provider Orders Provider Contracts. Convergent Charging Invoicing Convergent Mediation is a bonus. Product Configuration with Advance Variant Configuration is a plus BRF+ Cross Catalog Mapping Experience with system configuration of SAP BRIM S4 Hana Specific knowledge of SAP Convergent Invoicing processes within the SAP BRIM solution including billable item management billing and invoicing processes and integrations is a plus. Module: Convergent Charging (CC) Candidate should have worked in 1 E2E implementation engagement and 1 support engagement in the area of SAP BRIM Convergent Charging Candidate should have in-depth experience in following areas of Convergent Charging: Overall SAP BRIM Solution stack and integrations Convergent Charging (Charge Plan, Charge, Charging Plan, Billable Item mapping, Consumption item, Allowance, Refill, Pricing Tables, Monitoring Plan, CC Web-services) Knowledge in SAP CC admin plus, Bulk loader, Guider, Rater, Taxer, Updater and related commands to execute and run from command prompts Knowledge of SAP-CC testing simulation of charge, SOAP tool for testing SAP Convergent Charging (CC) installation set-up Knowledge of SAP-CC testing simulation of charge CDR specification for online and offline mediation Offline charging setup via SAP CC BART and SAP CC IEC Integration with Convergent Mediation for online and offline mediation Product Modelling in SAP S4 -SoM and integration with SAP-CC Charge Plan cross catalogue mapping Knowledge in ODS and Common Object layer Integration with Convergent Invoicing for Billable item and consumption item SAP CC Admin Plus commands Checking various logs, files, folders from Admin Plus or from FIORI based Admin cockpit JS/Web-service development and debugging experience Knowledge of SAP-CC testing simulation of charge using SOAP UI Candidate should have at least 8 years of experience in SAP BRIM Integration knowledge with Subscription Order Management Convegent Invoicing. SAP BRIM Certification What you bring: Module: Convergent Invoicing (CI) At least 5+ years of experience in the SAP CI/ FICA module, including configuration experience and integrating CC (or similar rating and charging engine) with CI/ FICA module At-least 1 full lifecycle implementations and support of BRIM Billing Solution Work as a Lead designer for SAP CRM, SAP CRM Middleware, BRIM- CC and CI solution, integrated with S4 HANA Responsible for all requirement gathering, configuration, documentation, and testing of the billing/invoicing work stream. Configuration activities included all FICA billing and invoicing configuration, collection management, account determination configuration and correspondence design and implementation Extensive Configuration and testing experience in BRIM Billing in the areas of Convergent Invoicing and FICA for contract accounting Accounting background, experience with RAR and good process knowledge is highly preferred. Demonstrated ability to interact comfortably with all levels of management and staff Hands-on experience in configuration is a must in CI, FICA as we'll as, integration experience with SOM, CC, and FICO B.Tech/B.E/MCA/M Sc/ MBA Preferred Skills: SAP Certification Experience in SaaS Subscription

Software Engineer II

Bengaluru

3 - 4 years

INR 20.0 - 25.0 Lacs P.A.

Work from Office

Full Time

We are seeking an SAP S/4HANA ABAP Developer with 3 to 4 years of experience to join our SAP technical team. The ideal candidate will be responsible for designing, developing, and implementing custom solutions and enhancements using ABAP in an SAP S/4HANA environment. You will collaborate with functional teams to translate business requirements into efficient and scalable technical solutions. A good understanding of modern SAP development paradigms such as CDS Views , AMDP is expected. Experience with FIORI is an added advantage. Mandatory Skills : Strong hands-on experience in ABAP, including: Object-Oriented ABAP (OOABAP) BAPI, BADI and Enhancement Techniques Adobe Forms Experience in S/4HANA-specific development: OData services in SAP Gateway Core Data Services (CDS) Views ABAP Managed Database Procedures (AMDP) Good understanding of performance tuning and debugging techniques. What you bring: Design, develop, and implement ABAP-based solutions, enhancements, reports, and interfaces in SAP S/4HANA. Develop and optimize CDS Views, AMDP based applications for custom business needs. Work on enhancements using BADI, BAPI, User Exits, and Enhancement Framework. Develop and manage Adobe Forms. Collaborate with functional consultants to understand business requirements and deliver quality solutions. Perform code reviews, debugging, and performance optimization. Ensure adherence to SAP best practices and coding standards. Participate in unit testing, integration testing, and troubleshooting of technical issues. Stay up to date with SAP S/4HANA innovations and development tools. Support the delivery of Proof of Concepts (POCs) to evaluate new technologies where applicable. Qualifications : bachelors degree in Computer Science, Information Technology, Engineering, or a related field. 3-4 years of hands-on experience in SAP ABAP development. Excellent problem-solving and communication skills. Ability to work collaboratively in Agile teams.

Software Engineer II - SAP S/4HANA ABAP

Chennai

3 - 4 years

INR 5.0 - 6.0 Lacs P.A.

Work from Office

Full Time

What Youll do: We are seeking an SAP S/4HANA ABAP Developer with 3 to 4 years of experience to join our SAP technical team. The ideal candidate will be responsible for designing, developing, and implementing custom solutions and enhancements using ABAP in an SAP S/4HANA environment. You will collaborate with functional teams to translate business requirements into efficient and scalable technical solutions. A good understanding of modern SAP development paradigms such as CDS Views , AMDP is expected. Experience with FIORI is an added advantage. Mandatory Skills : Strong hands-on experience in ABAP, including: Object-Oriented ABAP (OOABAP) BAPI, BADI and Enhancement Techniques Adobe Forms Experience in S/4HANA-specific development: OData services in SAP Gateway Core Data Services (CDS) Views ABAP Managed Database Procedures (AMDP) Good understanding of performance tuning and debugging techniques. What you bring: Design, develop, and implement ABAP-based solutions, enhancements, reports, and interfaces in SAP S/4HANA. Develop and optimize CDS Views, AMDP based applications for custom business needs. Work on enhancements using BADI, BAPI, User Exits, and Enhancement Framework. Develop and manage Adobe Forms. Collaborate with functional consultants to understand business requirements and deliver quality solutions. Perform code reviews, debugging, and performance optimization. Ensure adherence to SAP best practices and coding standards. Participate in unit testing, integration testing, and troubleshooting of technical issues. Stay up to date with SAP S/4HANA innovations and development tools. Support the delivery of Proof of Concepts (POCs) to evaluate new technologies where applicable. Qualifications : Bachelor s degree in Computer Science, Information Technology, Engineering, or a related field. 3-4 years of hands-on experience in SAP ABAP development. Excellent problem-solving and communication skills. Ability to work collaboratively in Agile teams.

Accounts Payable Specialist II

Chennai

4 - 5 years

INR 6.0 - 7.0 Lacs P.A.

Work from Office

Full Time

At ZoomInfo, we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. We value your take charge, take initiative, get stuff done attitude and will help you unlock your growth potential. One great choice can change everything. Thrive with us at ZoomInfo. At ZoomInfo we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. If you are a take charge, take initiative, get stuff done individual we want to talk to you! We have high aspirations for the company and are looking for the right people to help fulfill the dream. We strive to continually improve every aspect of the company and use cutting edge technologies and processes to delight our customers and rapidly increase revenues. About the Role The Accounts Payable Specialist is responsible for supporting the day-to-day full-cycle Accounts Payable operations within a fast-paced, sales and marketing technology company. The role will report to the Accounts Payable Team Lead on a hybrid schedule (split between remote and the Chennai office). Duties will consist of processing purchase order-based invoices and payments in a timely manner, accurate record-keeping, month-end and quarter-end processes, and communicating with suppliers as a point of contact. What You ll Do Vendor maintenance - setting up vendors and verifying ACH information, maintaining vendor list in the system Proactive approach to research and resolving supplier inquiries Performing accurate data entry of invoice coding in Coupa and ensuring on-time supplier payments Weekly payment runs and setting up wire ach payments, customer refunds, and partner referral payments as needed. Managing user administration, reporting, and coding in the travel expense system Month-end close process - preparing journal entries and accruals for purchasing card expenses and open invoices, preparing month-end AP reconciliations Process documentation - update processes and procedures as needed to coincide with SOX compliance Assisting the Finance and Procurement departments as needed Administrative tasks and assignments set by the Accounts Payable Manager as needed Comply with all applicable Company policies and procedures. Regular and consistent attendance, including in-person attendance where required. Other work as assigned by your manager or leadership. What You Bring 4-5 years of Accounts Payable experience Bachelors Degree required in Accounting/Finance/Business or a related field Proficiency in Microsoft Excel G-Sheets are mandatory Hands on Experience with e-payable and ERP systems Preferably SAP , Coupa Ability to prioritize workload and meet deadlines in a fast-paced environment. Excellent verbal written communication skills Hybrid schedule with 3 days Work from Office and Two Days Work from Home and ready to work in the shift :1 pm IST to 10:00 pm IST Must be open to stretch beyond shift (at sometimes) during month end About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.

Customer Solutions Analyst II

Chennai

3 - 5 years

INR 8.0 - 9.0 Lacs P.A.

Work from Office

Full Time

ZoomInfo is looking for an experienced, results-oriented Customer Solutions Analyst II who excels in communication, presence, and confidence. This role is an integral part of our strategy to ensure every customer is successful. You will work with our customers to build relationships and drive value based on customer-defined goals, and will be responsible for delivering exceptional customer experiences through friendly, efficient, accurate service and quick resolution of customer incidents and inquiries. Shift details: Candidate should be comfortable working EST/PST shifts based on business needs (Rotational Shift) Work Mode : Hybrid - 3 days Work from Office and 2 days Work from Home Week Off : Saturday & Sunday What you'll Do : Serve as the voice of the customer by ensuring customer feedback is clearly captured and conveyed internally to enable ongoing improvement of ZoomInfo products and services Provide day-to-day support for our growing customer base, including both incident management and providing workflow recommendations to ensure customers can get the most out of our platform Effectively triage and manage escalations to engineering teams for issues that can t be resolved by Customer Solutions Document best practices and other useful information to better enable our customers through our online support tools Learn third-party products and their integrations to educate and guide customers on usage and product adoption Identify renewal risks and up-sell opportunities, collaborate with internal teams to remediate issues, ensuring a high level of customer satisfaction enabling a successful renewal Other related duties as assigned What You Bring In: bachelors degree preferred 3 to 5 years of work experience in Product Support, Customer Support, or Technical Support role in B2B SaaS companies Excellent written and oral communication skills; readily adjusts communication style and approach based on the audience. Must be able to convey technical jargon in a wide-array of syntax from beginner level users to developers Proven ability to multi-task and successfully manage multiple priorities simultaneously; strong organizational skills Highly adaptable and can readily pivot in a fast paced, ever-changing environment, with a desire and aptitude to learn Excellent customer service skills and the ability to be empathetic, accurate, compassionate, responsive, resourceful, and conscientious A strong sense of urgency Ability to empower end-users to support themselves using our online training resources Ability to evaluate, troubleshoot, and follow-up on customer issues as we'll as replicate and document for further escalation; demonstrates a high level of resourcefulness when investigating issues and is self-driven to research and identify solutions for customers Must have a strong attention to detail A positive attitude

Technical Implementation Manager III

Chennai

5 - 7 years

INR 6.0 - 6.0 Lacs P.A.

Work from Office

Full Time

At ZoomInfo, we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. We value your take charge, take initiative, get stuff done attitude and will help you unlock your growth potential. One great choice can change everything. Thrive with us at ZoomInfo. At ZoomInfo we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. If you are a take charge, take initiative, get stuff done individual we want to talk to you! We have high aspirations for the company and are looking for the right people to help fulfill the dream. We strive to continually improve every aspect of the company and use cutting edge technologies and processes to delight our customers and rapidly increase revenues. About the role In this role, you will lead the end-to-end technical implementation of ZoomInfo products, ensuring alignment with customer goals and delivering high-quality solutions. Youll troubleshoot and resolve complex issues, drawing on sound judgment and technical expertise. A key part of the role involves developing and documenting best practices for implementation and client engagement. You ll interact directly with clients through webinars and QA sessions, offering expert guidance and tailored solutions. Shift : 5 PM IST to 2 AM IST (OR) 7 PM IST to 4 AM IST What You ll Do Technical Implementation: Complete the technical implementation of ZoomInfo products, providing advanced best practices and ensuring alignment with customer roles and objectives. Complex Issue Resolution: Troubleshoot and resolve complex problems where analysis may require reviewing a variety of factors. Exercise sound judgment within defined procedures and practices to determine appropriate action. Best Practices Development: Develop and document standard best practices for implementation and client engagement, sharing insights to improve overall service quality. Client Interaction: Engage with clients during webinars and QA sessions, providing expert insights and solutions to their queries. Mentorship: Mentor junior team members providing guidance and sharing expertise to foster their professional growth. Cross-functional Collaboration: Network with senior internal and external personnel to resolve issues and provide advanced support, leveraging expertise to enhance collaboration. Feedback Culture: Actively support a feedback culture, offering and seeking feedback to improve team performance and client satisfaction. Documentation: Document complex integration processes and client requirements accurately, ensuring clarity and consistency. What you Bring Experience: 5-7 years of technical troubleshooting, or customer onboarding in the SaaS industry. Technical Acumen: Advanced understanding of ZoomInfo RevOS Platforms and product solutions and good Working knowledge with CRM products Certifications: Relevant certifications in CRM and Marketing Automation platforms are highly desirable. Problem-Solving Skills: Proven ability to troubleshoot and resolve complex technical issues independently. Communication Skills: Excellent verbal and written communication skills, with the ability to convey technical concepts to non-technical audiences. Client Engagement: Demonstrated success working with a wide range of customers, particularly those with complex go-to-market strategies. Handles complex projects and technical challenges that require a high level of expertise and problem-solving skills. Customizes advanced integration solutions and addresses a wide range of client-specific needs. Exercises significant judgment in decision-making processes, considering various factors and potential impacts Operates with minimal supervision, receiving broad guidance and direction on goals and outcomes. About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.

Technical Adoption Manager

Chennai

3 - 5 years

INR 6.0 - 10.0 Lacs P.A.

Work from Office

Full Time

Develop and implement strategies to increase the adoption and usage of our suite of products, maximizing the return on investment for our customers. Work closely with the Core Customer Success Manager on what engagement and outreach plays to deploy on assigned accounts. Act as a liaison between customer success, technical teams, account managers, and other departments to ensure a cohesive adoption strategy. Facilitate communication and collaboration across teams to achieve adoption goals. Establish trusted advisor relationships with key stakeholders to increase product adoption within the customer organization and assist the customer success manager and the account manager drive value. Closely manage and nurture accounts to identify and eliminate the risk of attrition due to poor product usage. Ensure customers are aware of and educated on new features and releases. Monitor and identify adoption and utilization trends, providing recommendations based on risk and customers business needs. Work across other internal teams (Customer Success, Customer Support, Delivery, Integrations, Onboarding) to support customer requests and drive a cohesive adoption strategy. Capture customer feedback clearly and communicate it internally to enable ongoing improvement of products and services. Maintain extensive product knowledge across all Zoominfo product lines to effectively demonstrate the product and craft solutions for customers business needs. Develop scalable programs and playbooks to drive feature adoption and expand product usage. What You Bring: 3 to 5 years of relevant experience in customer success, technical account management, or solutions engineering in B2B SaaS Willing to work in Night Shift - 5 PM IST to 2 AM IST / 6 PM IST to 3 AM IST Strong analytical skills with experience using data to drive decision-making and strategy Proficiency with customer success platforms, CRMs, analytics tools, and marketing automation software Excellent written and verbal communication skills, with the ability to translate complex concepts for various audiences Knowing how to manage data quality in CRMs is a plus. Self-starter with the ability to work independently and drive results in a fast-paced environment Bachelors degree in Computer Science or a similar discipline Familiarity with product management concepts and Agile methodologies is a plus Having a business education is a plus. This is a Hybrid role - Three Days work from office and Two Days work from Home

Finance Manager

Navi Mumbai

3 - 8 years

INR 3.0 - 8.0 Lacs P.A.

Work from Office

Full Time

Job Purpose: The Manager Finance will be responsible for overseeing and managing the organizations financial operations, ensuring compliance with statutory regulations, preparing financial reports, managing audits, handling taxation, and supporting strategic financial planning. The role demands high attention to detail, strong analytical abilities, and in-depth knowledge of accounting and tax laws. Key Responsibilities: Financial Operations & Reporting: Finalization of books of accounts and preparation of Profit & Loss and Balance Sheet reports on a monthly basis. Weekly preparation and review of Internal Audit Reports and Liquidity Reports. Review and validate all sales invoices against billing sheets (EP & books). Verify purchase entries ensuring compliance with internal procedures and standards. Monitor and verify payouts and expense claims as and when required. Taxation & Compliance: Ensure compliance with TDS provisions as per the Income Tax Act. Conduct TDS working verification, calculation, e-filing of returns, issuing Form 16A, and follow up on short/late payments. File online corrections on the TDS portal and regularly review TDScpc.gov.in for accuracy. Calculate income tax for employees, follow up on investment declarations, and issue Form 16. Prepare and file monthly GST returns (GSTR 1, GSTR 3B) for 13 entities (3 individuals & 10 companies). Perform monthly GST reconciliation (GSTR 2A & 2B), including defaulter vendor analysis across all branches. Coordinate with auditors for GSTR-9 preparation and reconciliation across all 5 branches. Handle GST registrations and ensure accuracy of GST return data. Prepare and submit returns/payments for Professional Tax, ESIC, and MLWF. Manage Form 15CA filings for foreign remittances. Prepare responses and supporting documentation for any notices from GST or Income Tax departments. Audit & Compliance: Assist in both statutory and internal audits, and ensure adherence to audit recommendations. Prepare Compliance Adherence Reports and track implementation of corrective actions. Responsible for tax and compliance matters for TRPL and its sister concern companies. Other Responsibilities: Handle preparation and submission of documents for government tenders (both online and offline). Ensure accurate and timely finalization of tax computation for Directors. Maintain comprehensive documentation and reports related to all financial operations.

Research Specialist I

Chennai

0 - 1 years

INR 2.0 - 3.0 Lacs P.A.

Work from Office

Full Time

As a Research Specialist I , You will be responsible for researching and verifying data for ZoomInfos industry-leading sales intelligence platform. You will be in charge of collecting, analyzing, and managing company firmographics and executive contact data, as we'll as ensuring its accuracy and completeness. What you'll Do: Data Research: Conduct thorough research to collect and validate company firmographic data, including details such as company size, industry classification, and location. Executive Contact Data : Gather and verify executive contact information, including names, titles, emails, and phone numbers, ensuring data accuracy Data Integrity: Maintain a high level of attention to detail to uphold data quality and consistency standards. Adhere to standards : Adhere to research protocols, privacy laws and maintain confidentiality to protect operations and ensure customer confidence Collaboration : Collaborate effectively with cross-functional teams to contribute to the improvement and growth of our sales intelligence database. What You Bring: Fresher or 6 Months up to one year in a similar role bachelors degree ( Commerce/Accounting/Management) would be an ideal Basic understanding of business organization structures, job titles, and roles of various executives. Familiarity with LinkedIn, company website and company reports Good understanding of company size, structure and location; classification of companies (industry, ownership type and business); and basic understanding of corporate actions like mergers, acquisitions and parent-subsidiary relationships Should have adequate Business Communication skills (written and oral Business English). Experience working with spreadsheets, and the ability to analyze data tables and draw conclusions Attention to detail and numeracy abilities This is a hybrid role - 3 days work from office and 2 days work from home

Research Specialist II

Chennai

3 - 8 years

INR 5.0 - 10.0 Lacs P.A.

Work from Office

Full Time

As a Research Specialist, you will report to the Manager, Research, based in Chennai / Bangalore, and be responsible for researching, verifying, and updating data for ZoomInfos industry-leading sales intelligence platform. The right candidate for this role has an engaging personality, an eye for quality, and a drive to learn with us as we continue to improve the top-quality research processes that keep ZoomInfo ahead of our competition. What you'll do Research required information primarily through online resources Review, verify, and improve information from technology-generated data sources Write concise summaries of vital information collected from verbal or written sources Ensure accurate entry of data into a proprietary web-based portal Verify entered data by reviewing, deleting, or modifying data Prepare source data for entry by compiling and organizing data, as we'll as researching incomplete or unclear information Record accurate documentation of sources and collected data Maintain confidentiality to protect operations and ensure customer confidence What you'll bring Minimum 3+ years previous organic research experience Previous call center experience is a plus, but not required Experience with G Suite (Gmail, Google Sheets) a plus Possess excellent computer and research skills Good understanding of corporate actions like mergers, acquisitions and parent-subsidiary relationships Ability to establish priorities and work independently with little supervision Maintain a high level of accuracy while balancing changes in workload Some overlapping PST business hours required

Senior Engineering

Chennai

8 - 13 years

INR 25.0 - 30.0 Lacs P.A.

Work from Office

Full Time

At ZoomInfo, we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. We value your take charge, take initiative, get stuff done attitude and will help you unlock your growth potential. One great choice can change everything. Thrive with us at ZoomInfo. Enterprise Apps AI Center of Excellence (CoE) is a newly established team that operates with the agility of a startup to generate substantial value for Finance through Artificial Intelligence. Going beyond simple efficiency improvements, we focus on building innovative AI solutions that unlock new capabilities and insights for the CFO organization. Our mission is to transform finance processes, enhance strategic decision-making, and drive significant value using advanced AI applications. The team will be responsible for identifying, analyzing, developing, and deploying high-impact use cases. The ultimate goal is to empower the Office of CFO with cutting-edge AI, enabling more strategic and effective operations. As the Senior Engineer, you will lead our team in conceptualizing, developing, and deploying impactful AI solutions that revolutionize finance processes. You will be accountable for the entire AI solution lifecycle - from ideation and requirements gathering to development, implementation, and ongoing support. This role involves leading a geographically diverse team located in the US and India. Identify and POC efficiency opportunities for software development, software optimization / tech debt reduction, QA, UAT, Unit Testing, Regression Testing A critical aspect of this position is influencing the Finance business unit regarding potential AI features within the SAP ecosystem, leveraging our internal innovations to shape future solution offerings. What Youll do: Design and implement scalable full-stack solutions that integrate with finance business applications. Proactively research industry trends to identify and evaluate potential AI applications within finance operations. Analyze finance processes (Accounting, Accounts Receivable, Revenue Recognition, Tax, Financial Planning, etc.) specific to a SaaS company to identify areas for AI enhancement. Partner closely with Finance and Accounting teams to produce reliable data inputs for month-end close, revenue analytics, and key financial metrics like ARR. Determine the most critical and feasible AI use cases, considering technical requirements and data availability. Clearly articulate the potential ROI and benefits of proposed AI solutions. Develop compelling proposals that detail AI concepts, data-supported benefits, required resources, and the technical rationale. Lead the development and testing of AI initiatives, providing expertise in data analysis, machine learning methodologies, experimental design, solution architecture, and success measurement. Collaborate with technology, product, and data teams to seamlessly integrate validated AI solutions into existing finance workflows, clearly communicating technical details. Provide technical leadership and mentorship to the engineering team, fostering a culture of innovation and continuous learning. Utilize advanced statistical analysis and machine learning algorithms to address finance-related challenges and improve internal processes and strategies. Other Qualifications: Knowledge of finance functions (Accounting, FP&A, Tax, Procurement) within a SaaS business model. Understands unique financial considerations for SaaS. Solid understanding of statistical principles: hypothesis testing, regression analysis, time series forecasting, and other relevant techniques. Comprehensive knowledge of machine learning algorithms (supervised, unsupervised, reinforcement learning) and their model selection, training, evaluation, and deployment. Understands data pipelines, data warehousing, and data governance for building and deploying ML models. Stays updated on the latest AI research and its potential applications in finance. Identifies strategic AI opportunities to improve finance functions. Develops clear implementation plans for AI initiatives. Quantifies potential financial benefits (ROI, cost reduction, efficiency gains) using data-driven forecasting. Clearly and effectively communicates complex AI/ML concepts to both technical and non-technical stakeholders, including model logic and performance metrics. Have a deep appreciation for data modeling, data correctness, integrity, and traceability, especially in regulated environments. Understand common patterns in financial reconciliation, anomaly detection, and structured data modeling. Enjoy partnering with Finance and Engineering stakeholders to translate operational requirements into clean, auditable datasets. What you bring: Minimum of 8 years hands-on experience in efficiently driving data science or machine learning use cases, with a primary focus in the domain of finance and accounting. Strong understanding of software development lifecycle (SDLC) and standard methodologies for coding, design, testing, and deployment. Bachelors or Master s degree in Computer Science, Software Engineering, or in Statistics, Applied Mathematics, or an equivalent quantitative field. Excellent technical, problem-solving, and communication skills. Ability to analyze and resolve difficult technical issues quickly in a high-pressure environment. Experience working and presenting proposals to executives in a clear and compelling way Technical Skills Strong proficiency in modern programming languages (e.g., Java, Python) and frameworks (e.g., React, Node.js). Exposure to integration platforms such Boomi Strong Excel skills (required). Experience with SQL, Tableau, or other BI tools for extracting and visualizing data is a plus. #LI-VG #LI-Hybrid About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.

Research Specialist III

Chennai

5 - 7 years

INR 7.0 - 9.0 Lacs P.A.

Work from Office

Full Time

As a Research Specialist III You will be responsible for researching, verifying, and updating data for ZoomInfos industry-leading sales intelligence platform. The right candidate for this role has an engaging personality, an eye for quality, and a drive to learn with us as we continue to improve the top-quality research processes that keep ZoomInfo ahead of our competition. What you'll Do: Data Research: Conduct thorough research to collect and validate company firmographic data, including details such as company size, industry classification, and location. Executive Contact Data: Gather and verify executive contact information, including names, titles, emails, and phone numbers, ensuring data accuracy Data Integrity: Maintain a high level of attention to detail to uphold data quality and consistency standards. Adhere to standards: Adhere to research protocols, privacy laws and maintain confidentiality to protect operations and ensure customer confidence Collaboration: Collaborate effectively with cross-functional teams to contribute to the improvement and growth of our sales intelligence database What You Bring Minimum 5 to 7 years of previous experience in a Data Research role Shift time & Overlap: 1 PM IST to 10 PM IST - At times there might be a overlap in working at PST time zones as required to align with project needs. Excellent understanding of company size, structure and location, classification of companies (industry, ownership type and business) and good understanding of corporate actions like mergers, acquisitions and parent-subsidiary relationships Ability to establish priorities and work independently with little supervision Experience working with spreadsheets, and the ability to analyze data tables and draw conclusions Attention to detail and numeracy abilities Maintain a high level of accuracy while balancing changes in workload This is a mandatory hybrid role (3 days Work from Office and 2 days Work from home) and general shift.

Research Specialist I

Chennai

0 - 1 years

INR 2.0 - 3.0 Lacs P.A.

Work from Office

Full Time

As a Research Specialist I , You will be responsible for researching and verifying data for ZoomInfos industry-leading sales intelligence platform.You will be in charge of collecting, analyzing, and managing company firmographics and executive contact data, as we'll as ensuring its accuracy and completeness. What you'll Do: Data Research: Conduct thorough research to collect and validate company firmographic data, including details such as company size, industry classification, and location. Executive Contact Data : Gather and verify executive contact information, including names, titles, emails, and phone numbers, ensuring data accuracy Data Integrity: Maintain a high level of attention to detail to uphold data quality and consistency standards. Adhere to standards : Adhere to research protocols, privacy laws and maintain confidentiality to protect operations and ensure customer confidence Collaboration : Collaborate effectively with cross-functional teams to contribute to the improvement and growth of our sales intelligence database. What You Bring: Fresher or 6 Months up to one year in a similar role Bachelor s degree (Commerce / Accounting / Management) would be an ideal Shift time & Overlap: 1 PM IST to 10 PM IST - At times there might be a overlap in working at PST time zones as required to align with project needs. Basic understanding of business organization structures, job titles, and roles of various executives. Familiarity with LinkedIn, company website and company reports Good understanding of company size, structure and location; classification of companies (industry, ownership type and business); and basic understanding of corporate actions like mergers, acquisitions and parent-subsidiary relationships Should have adequate Business Communication skills (written and oral Business English). Experience working with spreadsheets, and the ability to analyze data tables and draw conclusions Attention to detail and numeracy abilities

Human Resources Business Partner III

Chennai

9 - 11 years

INR 20.0 - 25.0 Lacs P.A.

Work from Office

Full Time

At ZoomInfo, we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. We value your take charge, take initiative, get stuff done attitude and will help you unlock your growth potential. One great choice can change everything. Thrive with us at ZoomInfo. The HRBP is responsible for creating, updating, and applying all HR policies and company guidelines and making sure they adhere to standards and laws initiated by authorities. The ideal candidate will be responsible for new hire orientation and onboarding, employee benefits, grievance management, and company policy and procedure adherence. The India HRBP is an essential partner to our growing business. The HRBP supports organization by promoting a culture of teamwork, respect, and integrity while navigating the complexities of workplace challenges. You will be responsible for partnering with the local leadership team to implement HR programs and initiatives in line with Global HR strategy (for the region). You will run the daily functions of the Human Resource (HR) department including administering benefits, leave and enforcing company policies and practices. What Youll Do: Providing support that is aligned with business and HR strategy that enables seamless high performance. Oversee new hire orientation, onboarding efforts, performance reviews and employee exit process. Assist with payroll and benefits administration Creating onboarding plans and educating newly hired employees on HR policies, internal procedures, and regulations Working with Employee Experience to create employee engagement plans and initiating activities in the region. Working with People Tech & HR Operations to implement process improvement/automation initiatives Working with Talent management & development(also known as learning & development) to review training needs , content, & relevance to challenges faced by people leaders/employees. Co-facilitate sessions as needed. Ensure all queries / issues / grievance / escalations are handled within the given TAT. Day to day personnel handling and administration activities such as maintaining employee records, payroll & benefits, expense management, legal documentation, filing, MIS reporting, general correspondence, etc. Coach managers & work with them on best practices to provide feedback & manage performance challenges. Collaborate with departments such as Facilities, IT, and Finance on initiatives and policies that affect employee needs. Plan, co-ordinate and execute events from an Employee Relations standpoint. Maintains confidentiality and sensitivity to all issues and abides by data privacy regulations. Conduct exit interviews and recommend actions based on employee s feedback for continuous improvement. Handles employment-related inquiries from employees, and supervisors, referring complex and/or sensitive matters to the appropriate areas. Employee offboarding ensuring managers comply with company process and local regulations, conduct exit interviews and complete proper documentation Help drive performance and feedback culture working with business stakeholders closely Partner with functional HRBPs on various initiatives impacting business. Work with global COE s. What You Bring: Eight years or more of experience working in Human Resources Knowledge & experience of local labour laws & regulations. Strong interpersonal, negotiation, and conflict-resolution skills. People-friendly with a positive attitude, and eager to learn and deliver. Excellent verbal and written communication skills. Excellent organizational skills and attention to detail. Ability to prioritize tasks and delegate/collaborate as appropriate. Ability to act with integrity, professionalism, and confidentiality. Strong sense of accountability and quality Excellent time management skills with a proven ability to meet deadlines Must be flexible and comfortable with managing multiple priorities Strong analytical and problem-solving skills Passionate about delivering a best-in-class employee experience Demonstrate ability to use data and statistics to solve real-world HR problems. This is a hybrid position requiring working from the office 3 days(may be more on specific occasions) This position requires a work schedule of 1 PM to 10 PM IST. #LI-VG About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller.

Data Analyst II

Chennai

2 - 5 years

INR 10.0 - 11.0 Lacs P.A.

Work from Office

Full Time

At ZoomInfo, we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. We value your take charge, take initiative, get stuff done attitude and will help you unlock your growth potential. One great choice can change everything. Thrive with us at ZoomInfo. ZoomInfo is looking for a Data Analyst II to join our Data Operations and Analysis team. This position supports our broader Data team, and works closely with Product, Engineering, and Research. Key aspects of this role include supporting strategic data infrastructure decisions, discovering and driving improvements in our data processing, and providing timely and thorough analysis. You will have the opportunity to influence the future success of ZoomInfo s data assets. What you ll do Develop a deep and comprehensive understanding of the data and infrastructure we work with. Summarize and document different aspects of the current state, probing for opportunities, and charting the path forward with solutions to improve the accuracy and volume of the data we serve to our customers. Collaborate with our Data Engineering, Product Management, and Research counterparts to drive forward the improvement opportunities you ve identified Inquisitive - You are curious about ZoomInfo s product, market and data operations, and eager to develop a thorough understanding of our data and infrastructure. You pursue technical training and development opportunities, and strive to continuously build knowledge and skills. A Problem Solver - You have strong problem solving and troubleshooting skills with the ability to exercise good judgment in ambiguous situations. A Team Player - You are willing to tackle new challenges and enjoy facilitating and owning cross-functional collaboration. Within the team, you seek opportunities to mentor and coach junior analysts. Self-Directed - You enjoy working independently. There will be guidance and resources when you need it, but we re looking for someone who will thrive with the freedom to explore our data, propose solutions, and drive execution and results What you ll bring 2-5 years of experience in analytics, quantitative research, and/or data operations Knowledge of database, ETL development and challenges posed by data quality Ability to summarize complex analyses in a simple, intuitive format, and to present findings in a clear and concise manner to both technical and non-technical stakeholders Strong understanding of AI technologies, including machine learning, natural language processing, and data analytics. Must be detail oriented with strong organizational and analytical skills Strong initiative and ability to manage multiple projects simultaneously Exposure to and technical understanding of working with data at scale Experience in a product or project-driven work environment preferred Advanced level SQL, Python, BigQuery, Excel skills handling large-scale complex datasets Experience building, deploying AI / ML solutions Familiarity with data visualization tools, e.g. Tableau / Looker Studio Experience with DataBricks, AWS, or Airflow is preferred but not mandatory #LI-PR #LI-Hybrid About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller.

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Information Technology and Services

Vancouver

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