HR & Operations Executive

Job Title: HR & Operations Executive

Location: Raipur

Experience Required: 4+ years

Employment Type: Full-time

Role Overview:

We are looking for a proactive HR & Operations professional who can manage a broad generalist role with strong focus on campus recruitment, fresher onboarding & training, employee engagement, performance management, and IT & infrastructure management. The individual will also ensure smooth HR operations including background verification, insurance management, compliance (with exposure to SOC 2), and office administration for a 200-member office setup.

This role requires a strong sense of commitment, ownership, and accountability to ensure high-quality outcomes across HR and operational functions.

Key Responsibilities:

Take full ownership and accountability for assigned responsibilities and deliverables.

1. HR Generalist, Compliance & Operations

• Support day-to-day HR operations including employee records, attendance, leave management, and payroll inputs.
• Assist in implementing HR policies and employee support processes.
• Assist in preparing and maintaining HR/Operations documentation in line with SOC 2 compliance requirements.
• Support audits and ensure timely closure of compliance observations related to HR & operations.
• Oversee background verification process for new hires and group insurance programs (enrollment, claims coordination, renewals).

2. Campus Recruitment & Onboarding

• Plan and execute campus recruitment drives in partnership with colleges/universities.
• Manage the entire fresher hiring cycle including scheduling, assessments, interviews, and selection.
• Ensure seamless onboarding experience including induction, documentation, and orientation

3. Fresher Training & Development

• Design, plan, and coordinate a 6-month structured training program for freshers.
• Liaise with internal teams and external trainers for technical and behavioral training modules.
• Track performance, collect feedback, and ensure successful integration of trainees into project teams.

4. Employee Engagement

• Plan and execute employee engagement activities, team-building initiatives, and cultural programs.
• Conduct periodic employee feedback surveys and support in implementing action plans.
• Drive initiatives to strengthen motivation, collaboration, and retention.

5. Vendor & Stakeholder Coordination

• Coordinate with training vendors and office service providers.
• Monitor deliverables, handle contracts, and ensure timely processing of invoices.

6. Performance Management

• Support the design and execution of performance appraisal cycles for all employees.
• Coordinate feedback collection, appraisals, and recognition programs.

7. IT and Infra Management

• Handle IT & infra requirements for a 200-member office, including:
  • Allocation, setup, and maintenance of laptops/desktops, internet, and communication systems.
  • Procurement and coordination with IT vendors for hardware, software, licenses, and AMC.
  • Ensure IT asset tracking, inventory management, and compliance with security policies.
  • Support IT-related controls required for SOC 2 audits (e.g., access control, asset tracking, incident response documentation).
  Oversee seating arrangements, power backup, internet uptime, and access control systems.
  
• Act as first-level support for IT/infra issues and coordinate quick resolution with vendor/IT teams.
• Manage general office operations including housekeeping, facilities, security, and supplies.

Required Skills & Competencies:

• Minimum 4+ years of experience in HR Generalist roles.
• Hands-on experience in Campus Recruitment, Fresher Training, and Performance Management.
• Knowledge of background verification, group insurance, and HR compliance.
• Exposure to SOC 2 compliance processes (documentation, audits, HR/IT controls).
• Strong organizational and coordination skills with ability to handle multiple priorities.
• Exposure to IT/infra management for midsize offices (preferred).
• High sense of ownership, accountability, and commitment to responsibilities.
• Excellent communication, interpersonal, and vendor management skills.

Qualifications:

• Bachelor's degree in HR, Business Administration, or related field.
• MBA/PGDM in Human Resources preferred but not mandatory.
• Prior exposure to IT/infra coordination, training program management, performance management, or compliance frameworks (SOC 2/ISO) will be an advantage.

What We Offer:

• A dynamic and diverse role covering HR, Fresher Training, Employee Engagement, Performance Management, Compliance, IT & Operations.
• Opportunities to learn and grow across multiple functions.
• A collaborative work culture in a fast-paced environment.