HR Manager / HR Generalist (eCommerce)

Job Overview

HR Manager/Generalist

Key Responsibilities

Talent Acquisition

• Manage full-cycle recruitment

  : Develop and implement recruitment strategies to attract top talent for various positions across the company (from tech, logistics, marketing, customer service, and warehouse roles).

• Job Posting & Sourcing

  : Create compelling job descriptions and manage postings on job boards, social media, and internal platforms.

• Screening & Interviewing

  : Conduct phone screens, coordinate interviews, and collaborate with department heads to ensure a smooth recruitment process.

• Onboarding

  : Develop and manage an effective onboarding process for new hires, ensuring they feel supported and integrated into the company culture.

Employee Relations

• Conflict Resolution

  : Act as a point of contact for employee concerns, helping to resolve conflicts, complaints, and issues in a professional manner.

• Employee Engagement

  : Implement initiatives to keep employees engaged, motivated, and satisfied with their work environment.

• Performance Management

  : Support managers with regular performance reviews, goal setting, and employee development.

Training and Development

• Learning & Development Programs

  : Design and implement training programs for employees at all levels, focusing on skills development, leadership training, and eCommerce industry trends.

• Career Development

  : Partner with department leaders to identify career growth opportunities and facilitate internal mobility.

• Compliance Training

  : Ensure employees are up to date with relevant legal and industry certifications, including data protection, anti-harassment, etc.

Compensation & Benefits

• Salary and Benefits Administration

  : Ensure compensation packages are competitive with market standards, including salary, bonuses, and benefits.

• Payroll Support

  : Collaborate with finance for timely and accurate payroll processing.

• Employee Benefits

  : Administer employee benefits programs (health insurance, retirement plans, etc.), ensuring employees understand their options.

Compliance & Legal

• HR Compliance

  : Ensure the company is in compliance with labor laws and industry-specific regulations, including worker rights, data privacy laws, and health and safety standards.

• Documentation

  : Maintain employee records, ensuring all relevant legal documentation is accurate and up to date.

• Policy Creation

  : Develop, update, and communicate HR policies and procedures, ensuring alignment with company values and industry best practices.

HR Analytics & Reporting

• Data Analysis

  : Utilize HR software to generate reports on key HR metrics such as turnover, employee satisfaction, and recruitment effectiveness.

• Employee Retention

  : Analyze exit interview data and identify trends to help improve retention strategies.

• Organizational Effectiveness

  : Conduct surveys, focus groups, and one-on-one interviews to gauge employee satisfaction and address areas for improvement.

Culture and Employee Wellbeing

• Foster Positive Culture

  : Contribute to building a positive, inclusive, and innovative workplace culture that aligns with the company’s mission and values.

• Wellbeing Initiatives

  : Promote initiatives focused on employee wellbeing, including mental health support, work-life balance, and stress management programs.

• Diversity & Inclusion

  : Champion diversity and inclusion within the workplace, ensuring fair treatment for all employees.

Qualifications

• Bachelor's Degree

  in Human Resources, Business Administration, or a related field. A master’s degree or HR certification (e.g., SHRM-CP, PHR) is a plus.

• Proven experience

  as an HR professional (2-3 years), preferably in the eCommerce, retail, or technology industries.

• Knowledge of eCommerce

  : Familiarity with the operational demands and the fast-paced environment of eCommerce businesses.

• Experience with HR Software

  : Proficient in HRIS (Human Resource Information System) tools such as Workday, BambooHR, or similar.

• Strong interpersonal skills

  : Ability to build relationships at all levels of the organization, provide counsel, and address sensitive issues.

• Excellent communication skills

  (verbal and written).

• Problem-solving mindset

  with a proactive approach to challenges.

• Data-driven

  with the ability to analyze HR metrics and make informed decisions.

• Multitasking abilities

  in a fast-paced environment with changing priorities.

Preferred Skills

• Familiarity with

  eCommerce platforms

  (Amazon,flipkart,Shopify, Magento, etc.) and understanding of the operational flow of online businesses.
• Experience in managing

  remote teams

  or hybrid work environments.

• Change management

  experience, particularly during growth phases or restructuring.
• Understanding of

  global HR standards

  if the company operates in multiple countries or regions.

Why Work With Us?

• Join a

  dynamic, fast-paced company

  at the forefront of the eCommerce industry.
• Opportunities for

  professional growth and career advancement

  .
• Competitive

  salary

• A

  positive, inclusive work environment

  that values creativity, innovation, and work-life balance.

How to Apply

Interested candidates are invited to submit their resume and a cover letter outlining their relevant experience to craftrade3@gmail.com

Job Location - Banipark , Jaipur

Time - 9.30 to 6.30 pm

].