Hospital Administrator

Job Title:

Department

Direct reporting

Dotted line reporting

Supervises

Job Location

Job type

1. Job Summary

Hospital Administrator

The ideal candidate will be a strategic thinker with a proven track record in successfully leading healthcare facilities, possessing deep operational knowledge, financial acumen, and a passion for building a world-class healthcare institution from the ground up.

2. Key Responsibilities

A. Strategic Leadership & Planning:

·       Develop and execute the hospital's strategic plan in alignment with the vision and mission set by the Board/Governing Body.

·       Lead the commissioning and operationalisation of all hospital services, ensuring a seamless and successful launch.

·       Set annual operational and financial goals, budgets, and performance benchmarks for all departments.

· Analyse market trends, competitor activity, and community needs to identify opportunities for growth and service expansion.

B. Operational Excellence & Day-to-Day Management:

·       Provide overall direction and coordination of all hospital activities, including clinical services, nursing, outpatient services, inpatient care, diagnostics, and support services.

·       Ensure the hospital operates at the highest levels of efficiency, quality, and patient safety.

·       Oversee facility management, including maintenance, security, housekeeping, and biomedical waste management.

·       Ensure adequate availability of medical equipment, pharmaceuticals, and consumables through effective supply chain management.

C. Financial Management & Viability:

·       Prepare, manage, and monitor the hospital's annual budget, ensuring financial targets are met.

·       Implement robust financial controls and cost-containment measures without compromising on the quality of care.

·       Oversee revenue cycle management, including billing, coding, and collections, to maximise reimbursements.

· Analyse financial statements, key performance indicators (KPIs), and operational data to drive informed decision-making.

D. Clinical & Quality Governance:

·       Work closely with the Head of Medical Services and Nursing Superintendent to ensure the highest standards of clinical care and patient safety.

·       Drive accreditation readiness and ensure compliance with all regulatory standards (e.g., NABH, NMC).

·       Implement quality assurance and continuous quality improvement (CQI) programs across all departments.

·       Monitor patient satisfaction scores and implement initiatives for continuous improvement.

E. Stakeholder Management & Community Relations:

·       Act as the primary representative and face of the hospital to the community, government agencies, vendors, and other stakeholders.

·       Build and maintain strong relationships with referring physicians, local medical communities, and civic leaders.

·       Develop and implement marketing and outreach strategies to build the hospital's brand and patient base.

·       Handle media relations and public communications as required.

F. Human Capital & Leadership:

·       Provide strong leadership, mentorship, and direction to all department heads and the entire hospital team.

·       Partner with the Head HR to develop and implement strategies for talent acquisition, retention, and development.

·       Foster a positive, collaborative, and ethical organisational culture that prioritises patient care and employee well-being.

3. Qualifications and Experience

Educational Qualification:

Experience:

Non-Negotiable Experience:

o  Proven experience in commissioning or setting up a new hospital or a major clinical department (greenfield/brownfield project).

o  Demonstrated success in achieving and maintaining healthcare accreditation standards (e.g., NABH, JCI).

o  Strong financial acumen with a proven track record of managing P&L and achieving profitability.

o  In-depth knowledge of the Indian healthcare ecosystem, regulations, and compliance requirements.

4. Competencies and Skills

Strategic Visionary with Operational Expertise:

Exceptional Leadership and People Management Skills:

Superior Financial and Business Acumen:

Excellent Communication, Negotiation, and Influencing Skills:

Crisis Management and Problem-Solving Skills:

High Integrity and Unwavering Ethical Standards.

Cultural Sensitivity and Community Orientation:

5. What We Offer

·       A pinnacle leadership opportunity to build and lead a premier healthcare institution from its inception.

·       A highly competitive executive compensation package, including performance-linked incentives.

·       The autonomy to shape the strategy and culture of the hospital.

·       The profound satisfaction of creating a lasting social impact and improving healthcare access in the Garo Hills region.

A Care Hospital is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.