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Job Description Summary The Analytics & Insights Lead is responsible for leading the design, development, and implementation of dashboards and reports, ensuring they meet business needs and drive strategic insights. This role emphasizes on working closely with the Data and Analytics Platforms team to leverage the curated the data products and build the Analytics use cases. A critical focus of this position includes the design, development, and maintenance of the new Dashboards and reports for Sandoz business. The incumbent is responsible for overseeing teams, managing vendor relationships, and setting up dashboard and reports with the organization's overall objectives and industry standards. This position demands strong leadership, a forward-thinking strategy for the key Analytics and Insights dashboards and reports, and the ability to address complex challenges while promoting growth and innovation. Major accountabilities: Collaborate with business stakeholders to gather, analyze and document reporting and data requirements, ensuring clarity and alignment with business objectives. Serve as a bridge between technical teams and business stakeholders, fostering effective communication and collaboration to ensure successful project outcomes. Define and develop functional data model specifications that align with business requirements, leveraging data platforms to optimize performance and usability. Manage project timelines, resources, and budgets, ensuring that milestones are met and deliverables are achieved within scope and on time. Oversee the implementation of reporting solutions, ensuring they meet quality standards and are delivered on time and within budget. Drive change management initiatives to facilitate the adoption of new technologies and processes across the organization Identify and mitigate risks associated with technology implementation, ensuring that potential issues are addressed proactively. Develop and execute test plans to ensure solutions meet business requirements and quality standards. Maintain detailed documentation of solution designs, implementation plans, and testing results. Provide support for training and support activities to end-users. Ensure all solutions comply with relevant regulatory requirements and industry standards. Maintain strong vendor relationships to ensure the delivery of high-quality solutions and services. Comply with regulations, standards, and best practices. Drive continuous improvement and innovation to support digital transformation and growth, staying ahead of industry trends and implementing cutting-edge technologies. Develop and track key performance indicators as outlined Engage with internal stakeholders to ensure data standards meet business needs. Identify and mitigate risks associated with implementing the data and analytics platforms Provide leadership on data and analytics platforms activities Manage budgets and resources for cost-effective solutions and maximum value. Key performance indicators: Project Delivery Timeliness: Monitor and ensure the timely delivery of data projects and initiatives, adhering to project timelines and milestones. Stakeholder Satisfaction: Evaluate stakeholder satisfaction through surveys, feedback, and engagement metrics, ensuring continuous improvement. Data Utilization and Adoption: Measure the extent to which data products and analytics solutions are being utilized by the organization, through tracking user adoption rates, frequency of use and business value delivered. Data Quality and Accuracy: Measure the accuracy, consistency, and reliability of data across the dat and reporting applications. This includes tracking data error rates and the effectiveness of data cleansing processes within the analytics and insights area. Analytics and Insights applications’ uptime and availability Rate of successful project completions Cost-saving measures implemented through initiatives Efficiency improvements in business operations Resolution time for analytics and insights applications related issues Training and development effectiveness of users Minimum Requirements: Work Experience and Skills: Over 12 years of experience in project delivery, application management, or IT services within a multinational organization, demonstrating strategic planning, financial acumen, and leadership skills. Comprehensive knowledge of Analytics and Insights tool capabilities and features, including proficiency in Power BI, Qlik, and other relevant analytics platforms. Ability to do sizing of the consumption needs on Analytics and Insights Excellent leadership, communication, and collaboration skills. Effective communication and stakeholder management skills, with the ability to explain complex technical concepts to non-technical audiences. Strong analytical and problem-solving skills, with the ability to translate business needs into data and system requirements. Strong leadership and team-building skills, with a focus on developing talent and fostering a collaborative team culture. Proven ability to work effectively in a fast-paced, dynamic environment and drive change and innovation. Experience in managing global projects and working in diverse cultural environments, with a commitment to fostering a diverse and inclusive team environment. Proficiency in using advanced software tools and platforms relevant to the job. Experience with ITIL frameworks and other service management methodologies. Education : Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field; a Master’s degree is preferred. Extensive knowledge and experience in Analytics and Insights, with a proven track record of delivering impactful solutions. Expert knowledge in End User Experience including design thinking Certification in project management methods (Agile, ITIL, Prince 2, PMI) is a plus. Experience with Agile/DevOps methodologies; Certification is a plus. Show more Show less
