Facilities Manager

Role Overview

You ensure that Innovspace’s physical infrastructure and service teams deliver a consistently reliable, safe, and efficient environment. You manage all technical operations, vendor relationships, safety compliance, and small-capex projects—while seamlessly integrating with the Front Desk & Admin Officer for on-the-ground escalations and handoffs. 

Key Responsibilities

1. Technical Operations & Maintenance

• Manage

  preventive-maintenance schedules for HVAC, electrical, plumbing, generators, elevators, and network systems 

• Respond

  to reactive facility tickets escalated by the Front Desk & Admin Officer within

  2 hours

  and

  track

  resolution against a

  ≥ 95 % SLA

   

• Supervise

  cleaning, security, procurement assistants, and office support staff 

2. Vendor & Budget Management

• Manage

  all vendor relationships for facility services, including cleaning, security, landscaping, IT support, procurement assistants, and office support staff 

• Source

  ,

  negotiate

  , and

  oversee

  service contracts;

  ensure

  SLAs for quality and cost-efficiency 

• Monitor

  vendor performance quarterly; enforce SLAs or recommend vendor changes 

• Control

  facility-related budgets (maintenance, utilities, projects) and report

  cost variances (< 5 %)

  to GM and Vertical Lead.

3. Asset & Project Coordination. Asset & Project Coordination

• Maintain

  FF&E inventory and plan for lifecycle replacements 

• Lead

  small-capex projects (fit-outs, expansions, tech upgrades) from

  scope

  through

  handover

   

• Draft

  BOQs, timelines, and budgets; coordinate contractors and internal teams.

4. Safety, Security & Compliance

• Conduct

  regular safety audits, fire drills, first-aid kit inspections, and emergency evacuations 

• Oversee

  CCTV, access-control, and alarm systems;

  audit

  security protocols monthly 

• Ensure

  compliance with local building codes, insurance requirements, and health-safety regulations. 

5. Admin Handoffs & Collaboration

• Receive

  daily escalations from Client Relations Executive for unresolved maintenance issues, major breakdowns, and tenant move-ins/move-outs 

• Provide

  weekly brief to Client Relations Executive on scheduled maintenance, planned outages, and project timelines to inform the daily operations chart 

• Maintain

  the

  Daily Facility Chart

  with live updates on maintenance status, resource allocations, and scheduled tasks;

  coordinate

  all chart entries with the Admin Officer to ensure unified reporting. 

6. Reporting & Continuous Improvement

• Deliver

  a weekly “Facility Health” report to GM and Vertical Lead, covering maintenance compliance, ticket metrics, safety audit results, and project status 

• Analyze

  downtime incidents and cost drivers; recommend process or vendor improvements 

Qualifications & Experience

• Education:

  Bachelor’s degree in Engineering, Facilities Management, or related field 

• Experience:

  2

  + years

  in facilities or building services management, preferably in coworking/hospitality settings 

• Financial Acumen:

  BOQ preparation, budget control, vendor negotiation 

• Compliance Knowledge:

  Familiarity with building codes, safety regulations, and statutory inspections 

Core Competencies:

• Operational Excellence:

  Proactive planning and rigorous SLA enforcement 

• Vendor Leadership:

  Effective negotiation and performance management 

• Collaborative Coordination:

  Seamless handoffs with Client Relations and other stakeholders 

• Analytical Thinking:

  Data-driven improvements and cost management 

• Integrity & Compliance:

  Uncompromising safety and legal adherence