Customer Relationship Management Specialist

As a Customer Relations Officer at Innovspace, located in Coimbatore, your role will involve managing customer satisfaction and client relations. You will be responsible for providing customer support, addressing client inquiries and concerns, and ensuring a high level of customer satisfaction. Additionally, you will analyze customer feedback and data to enhance service quality and customer experience. Key Responsibilities: - Manage customer satisfaction and client relations - Provide customer support and address client inquiries and concerns - Analyze customer feedback and data to improve service quality - Ensure a high level of customer satisfaction - Collaborate with team members to enhance customer experience Qualifications: - Strong interpersonal skills and client relations experience - Expertise in customer satisfaction and customer support - Analytical skills to evaluate customer feedback and service performance - Excellent communication and problem-solving abilities - Ability to work independently and as part of a team - Experience in a client-facing or customer service role is beneficial - Bachelor's degree in Business Administration, Marketing, or related field preferred As a company, Innovspace specializes in business acceleration, coworking space, and process optimization. With a focus on empowering entrepreneurs and businesses to lead and thrive in competitive markets, our vision is to identify and support highly creative entrepreneurs globally. We prioritize creating distinctive brands and delivering exceptional care to our clients.,