Job
Description
You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. About Enterprise Architecture: Enterprise Architecture is an organization within the Chief Technology Office at American Express and it is a key enabler of the company’s technology strategy. The four pillars of Enterprise Architecture include: 1. Architecture as Code : this pillar owns and operates foundational technologies that are leveraged by engineering teams across the enterprise. 2. Architecture as Design : this pillar includes the solution and technical design for transformation programs and business critical projects which need architectural guidance and support. 3. Governance : this pillar is responsible for defining technical standards, and developing innovative tools that automate controls to ensure compliance. 4. Colleague Enablement: this pillar is focused on colleague development, recognition, training, and enterprise outreach. Responsibilities: · Design, implement, and maintain API gateway solutions using tools like Apigee, Gloo, Envoy, or AWS API Gateway. · Configure and manage API traffic policies, routing, throttling, authentication, and authorization. · Collaborate with developers and architects to ensure effective API lifecycle management (design, testing, publishing, monitoring, and retirement). · Implement security protocols such as OAuth2, JWT, mTLS, and rate limiting. · Develop and enforce API governance policies, versioning standards, and best practices. · Monitor API performance, error rates, and latency, and provide insights for improvements. · Automate deployment and configuration using CI/CD pipelines tools. · Create and maintain documentation for API gateway configurations and processes. · Troubleshoot API gateway issues and provide support for developers and partners. Qualifications Preferably a BS or MS degree in computer science, computer engineering, or other technical discipline 3+ years of experience in API gateway technologies like Apigee, Gloo, Envoy, or similar. Strong understanding of RESTful API concepts, OpenAPI/Swagger specs. Proficiency in API security mechanisms (OAuth2, API Keys, JWT, mTLS). Experience with Kubernetes and service mesh technologies (Istio, Linkerd) is a strong plus. Familiarity with CI/CD tools (e.g., Jenkins, GitHub Actions, GitLab CI). Knowledge of monitoring tools (e.g., Prometheus, Grafana) for tracking API metrics. Strong scripting or programming skills (e.g., Python, Bash, Go, or Node.js). Excellent problem-solving and communication skills. Experience in Process Management, Case Management, Work Management is a plus. Experience in Automations, Cognitive OCR, AI / ML driving cost savings is a plus. Ability to effectively interpret technical and business objectives and challenges and articulate solutions Willingness to learn new technologies and exploit them to their optimal potential Extensive experience in designing and implementing large scale platforms with high resiliency, availability, and reliability. Strong experience in applications with high throughput and performance Experience with micro services architectures and service mesh technologies is preferred. Every member of our team must be able to demonstrate the following technical, functional, leadership and business core competencies, including: · Agile Practices · Porting/Software Configuration · Programming Languages and Frameworks – Hands on experience in some or all of the following is preferred: o Java, Python, Go, React, Envoy, gRPC, ProtoBuf, JSON, CouchBase, Cassandra, Redis, Consul, Jenkins, Docker, Kubernetes, OpenShift, Drools, Elastic Stack, Kafka, Spark · Analytical Thinking We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less
