Director of Quality

Meenakshi (India) ltd is a leading garment manufacturing company specializing in high-quality men's bottomwear for renowned international brands. With three state-of-the-art production facilities, we are committed to delivering excellence, innovation, and consistent quality to our global clientele. We are seeking a highly experienced and dynamic Quality Director to lead our quality assurance and control functions across all our operations.

The Director of Quality will be the ultimate authority and strategic leader for all quality-related matters across our three manufacturing facilities. This pivotal role is responsible for establishing, implementing, and maintaining a robust Quality Management System (QMS) that ensures all products consistently meet or exceed customer specifications and international quality standards. The ideal candidate will drive a culture of continuous improvement, proactively identify and mitigate risks, and serve as the primary liaison for all customer quality interactions.

• Strategic Quality Leadership:

• Define and implement the overall quality strategy and objectives aligned with company goals and customer expectations.
• Develop, standardize, and enforce comprehensive Standard Operating Procedures (SOPs) for all quality control and assurance processes across all three factories, from raw material inspection to final garment audit.
• Drive a proactive quality mindset throughout the organization, fostering a culture of "Right First Time."

Quality Management System (QMS) Oversight:

• Design, implement, and continuously improve the factory's Quality Management System (QMS) to ensure compliance with international standards (e.g., ISO 9001) and specific buyer requirements (e.g., Zara's quality manuals).
• Conduct regular internal audits and reviews to ensure adherence to SOPs and QMS protocols.

Product & Process Risk Assessment:

• Lead the identification, assessment, and mitigation of quality risks at every stage of the product lifecycle, from design and development to manufacturing and dispatch.
• Implement robust risk assessment methodologies for new products and processes, focusing on potential issues like shade variation, measurement inconsistency, twisting, and handfeel.

Quality Control & Assurance Execution:

• Oversee all quality inspection stages: incoming raw materials (fabric, trims), in-process (cutting, sewing, washing/finishing), and final inspection.
• Ensure the effective implementation of quality tools and techniques such as AQL (Acceptable Quality Limit), statistical process control (SPC), and root cause analysis (RCA).
• Develop and maintain comprehensive quality checklists and inspection criteria aligned with buyer specifications.

Record Keeping & Data Analysis:

• Establish and manage a systematic approach to quality record-keeping, ensuring all inspection reports, test results, and corrective actions are accurately documented and easily retrievable.
• Utilize quality data to identify trends, analyze defect rates, and generate actionable insights for process improvement.
• Prepare and present regular quality performance reports to senior management.

Manpower & Skill Development:

• Assess the competency and skill levels of all quality personnel across the factories.
• Develop and implement comprehensive training programs for QC inspectors, supervisors, and production teams on quality standards, inspection techniques, defect identification, and measurement accuracy.
• Ensure adequate staffing and optimal deployment of quality personnel across all shifts and lines.

Customer Handling, Rejections & Claim Management:

• Serve as the primary point of contact for all customer quality complaints, rejections, and claims.
• Lead investigations into customer rejections, conduct thorough root cause analysis, and implement effective corrective and preventive actions (CAPA).
• Manage the disposition of rejected goods and negotiate claims with customers in coordination with the merchandising team.
• Build strong, collaborative relationships with customer quality teams.

Continuous Improvement:

• Champion continuous improvement initiatives aimed at enhancing product quality, reducing defects, minimizing rework, and improving efficiency.
• Implement lean manufacturing principles and Six Sigma methodologies where applicable to optimize quality processes.
• Stay abreast of industry best practices, new technologies, and regulatory changes in garment quality.
  

• Educational Background:

  Bachelor's degree in Textile Technology, Garment Manufacturing, Quality Management, or a related field. A Master's degree is a plus.

• Experience:

  Minimum of

  15 years of progressive experience

  in Quality Management within the garment manufacturing industry, with a significant focus on

  men's bottomwear (trousers)

  .

• Leadership Experience:

  Proven experience in leading and managing quality teams across multiple factory locations.

• Technical Expertise:

  Deep technical knowledge of men's bottomwear manufacturing processes, including fabric properties, cutting, sewing, washing, finishing, and packaging. Must be able to identify and troubleshoot issues related to shade variation, measurement, twisting, and handfeel.

• QMS Knowledge:

  Strong understanding and practical experience with Quality Management Systems (e.g., ISO 9001) and AQL standards.

• Strong Leadership & Team Management:

  Ability to inspire, motivate, and develop large quality teams.

• Analytical & Problem-Solving:

  Excellent analytical skills with a data-driven approach to problem-solving and root cause analysis.

• Communication:

  Exceptional verbal and written communication skills in both

  Tamil and English

  are mandatory. Ability to communicate effectively with all levels of the organization and with international customers.

• Decision-Making:

  Sound judgment and ability to make timely, effective decisions under pressure.

• Attention to Detail:

  Meticulous attention to detail and a commitment to precision.

• Proactive & Results-Oriented:

  A self-starter who takes initiative and is focused on achieving measurable quality improvements.

• Adaptability:

  Ability to adapt to changing priorities and fast-paced production environments.

• A challenging and rewarding leadership role with significant impact.
• Opportunity to shape the quality culture of a growing organization.
• Competitive salary and benefits package.
• A collaborative and supportive work environment.

Note: