Delivery Lead 2

Job Description

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. RSM's Office of Risk Management (ORM) Tech & Digital Consulting Group provides strategy and advisory assistance to improve the overall effectiveness of the Tech & Digital function. Working in a mutually respectful team environment helps our consultants perform at their best and advance their career and professional capabilities. As a Tech & Digital Manager Consultant at RSM, you will work on numerous projects per year with businesses in diverse industries. You will work on several pieces of any assignment -- not just one small part - and you will feel a great sense of accomplishment when you are done. Essential Duties Lead all client delivery activities and discovery sessions, gathering requirements and desired workflows to understand and document business needs (i.e., budget forecasting, financial reporting, and consolidation), as well as act as a liaison between stakeholders and users Effectively analyze, document, report, and communicate your insights to cross-functional team members and management Demonstrate quality project execution and delivery by successfully working with manager in monitoring project/program team economics, procedures, and performance against the job arrangement and budget, and proactively Evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implement solutions Manage multiple projects and project teams to deliver exceptional client experience by implementing best practices, process re-engineering, finance strategy and organizational development, business integration planning and execution, performance management software selection, ERP software selection, implementation and optimization, and operational and IT strategy assessments and due diligence Providing leadership, training, coaching, and guidance to junior staff Other duties as assigned EDUCATION/CERTIFICATIONS Bachelor’s degree in Information Technology, Management Information Systems, Computer Science, or related field and/or a technology focused MBA. (required) Technical/Soft Skills Strong oral and written communication skills, including high-impact client-facing communications (required) Ability to work successfully in a team-oriented, collaborative environment (required) Highly self-motivated and directed character with the ability to effectively prioritize and execute tasks while under pressure (required) Critical thinking and creative problem-solving skills, as well as the ability to apply theoretical concepts and best practices to solve business problems (required) Ability to work under pressure, meet deadlines and work on multiple projects simultaneously (required) Basic understanding of IT application lifecycle and methods (required) Basic understanding of Data Privacy regulations (required) Basic knowledge of software development and scripting languages(required) Core competencies include business requirements definition, project management, business process re-engineering, business intelligence software design and implementation, ERP implementation, or merger/integrations(required) Strong data manipulation skills utilizing Excel, including database knowledge (Microsoft SQL, and/or Access knowledge is plus) (preferred) Providing RPA (Automation Anywhere) expertise (preferred) Developing and implementing RPA solutions with alignment to RPA best practices and industry-specific compliance standards and regulations (preferred) Providing ongoing support for existing RPA clients (preferred) Strong organization skills (preferred) Ability to analyze details and summarize significant amounts of data (preferred) Experience Minimum 7-10 years of relevant work experience in accounting, operations and/or performance improvement consulting(required) Prior experience and technical skill using Process Automation tools such as Automation Anywhere, Blueprism, and UIPath (required) Extensive knowledge and experience in developing and implementing RPA enabled-technology solutions based on business requirements and industry-specific compliance standards and regulations (required) A proven track record of successful project delivery within F5000 companies or a similar resume in the SMB space working with CXO/Owner (required) Must have experience delivering IT consulting services/solutions many of which encompass strategy, people, and process, technology, and infrastructure components (required) Experience with any or all the following highly desirable: ERP, CRM, financial reporting, portal, accounting systems (required) Experience building/maintaining client relationships and sales (required) Extensive knowledge and experience using Automation Anywhere, including licensing arrangements and various deployment methods (preferred) Previous experience with operational process reviews and basic internal control requirements (preferred) Pre-sales/sales experience in consulting / professional services IT Services Management (preferred) Understanding and demonstrated experience working with multiple clients (preferred) LEADERSHIP SKILLS Ability to anticipate and address client concerns and issues (preferred) Ability to break complex issues into project steps and problem solve (preferred) Demonstrated work ethic and ability to work effectively with people at all levels (preferred) Driven to exceed client expectations (preferred) Natural aptitude for solving problems (preferred) Strong technical and data analytical skills (preferred) IT Organizational design and understanding key roles in an IT Org (preferred) At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html. RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com. Show more Show less