Delivery Lead 2

Job Description

RSM's Office of Risk Management (ORM) Tech & Digital Consulting Group provides strategy and advisory assistance to improve the overall effectiveness of the Tech & Digital function. Working in a mutually respectful team environment helps our consultants perform at their best and advance their career and professional capabilities. As a Tech & Digital Manager Consultant at RSM, you will work on numerous projects per year with businesses in diverse industries. You will work on several pieces of any assignment -- not just one small part - and you will feel a great sense of accomplishment when you are done. Essential Duties Lead all client delivery activities and discovery sessions, gathering requirements and desired workflows to understand and document business needs (i.e., budget forecasting, financial reporting, and consolidation), as well as act as a liaison between stakeholders and users Effectively analyze, document, report, and communicate your insights to cross-functional team members and management Demonstrate quality project execution and delivery by successfully working with manager in monitoring project/program team economics, procedures, and performance against the job arrangement and budget, and proactively Evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implement solutions Manage multiple projects and project teams to deliver exceptional client experience by implementing best practices, process re-engineering, finance strategy and organizational development, business integration planning and execution, performance management software selection, ERP software selection, implementation and optimization, and operational and IT strategy assessments and due diligence Providing leadership, training, coaching, and guidance to junior staff Other duties as assigned EDUCATION/CERTIFICATIONS Bachelor s degree in Information Technology, Management Information Systems, Computer Science, or related field and/or a technology focused MBA. (required) TECHNICAL/SOFT SKILLS Strong oral and written communication skills, including high-impact client-facing communications (required) Ability to work successfully in a team-oriented, collaborative environment (required) Highly self-motivated and directed character with the ability to effectively prioritize and execute tasks while under pressure (required) Critical thinking and creative problem-solving skills, as well as the ability to apply theoretical concepts and best practices to solve business problems (required) Ability to work under pressure, meet deadlines and work on multiple projects simultaneously (required) Basic understanding of IT application lifecycle and methods (required) Basic understanding of Data Privacy regulations (required) Basic knowledge of software development and scripting languages(required) Core competencies include business requirements definition, project management, business process re-engineering, business intelligence software design and implementation, ERP implementation, or merger/integrations(required) Strong data manipulation skills utilizing Excel, including database knowledge (Microsoft SQL, and/or Access knowledge is plus) (preferred) Providing RPA (Automation Anywhere) expertise (preferred) Developing and implementing RPA solutions with alignment to RPA best practices and industry-specific compliance standards and regulations (preferred) Providing ongoing support for existing RPA clients (preferred) Strong organization skills (preferred) Ability to analyze details and summarize significant amounts of data (preferred) EXPERIENCE Minimum 7-10 years of relevant work experience in accounting, operations and/or performance improvement consulting(required) Prior experience and technical skill using Process Automation tools such as Automation Anywhere, Blueprism, and UIPath (required) Extensive knowledge and experience in developing and implementing RPA enabled-technology solutions based on business requirements and industry-specific compliance standards and regulations (required) A proven track record of successful project delivery within F5000 companies or a similar resume in the SMB space working with CXO/Owner (required) Must have experience delivering IT consulting services/solutions many of which encompass strategy, people, and process, technology, and infrastructure components (required) Experience with any or all the following highly desirable: ERP, CRM, financial reporting, portal, accounting systems (required) Experience building/maintaining client relationships and sales (required) Extensive knowledge and experience using Automation Anywhere, including licensing arrangements and various deployment methods (preferred) Previous experience with operational process reviews and basic internal control requirements (preferred) Pre-sales/sales experience in consulting / professional services IT Services Management (preferred) Understanding and demonstrated experience working with multiple clients (preferred) LEADERSHIP SKILLS Ability to anticipate and address client concerns and issues (preferred) Ability to break complex issues into project steps and problem solve (preferred) Demonstrated work ethic and ability to work effectively with people at all levels (preferred) Driven to exceed client expectations (preferred) Natural aptitude for solving problems (preferred) Strong technical and data analytical skills (preferred) IT Organizational design and understanding key roles in an IT Org (preferred)