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Principal Service Delivery Specialist

Confidential

10.0 - 14.0 years

Hyderabad

On-site

As a Principal Service Delivery Specialist at NTT DATA, you will play a crucial role in ensuring continuity in service and advocating for the client. Your responsibilities will include managing large and complex client contracts, ensuring client satisfaction, service delivery, and contract profitability. You will be the primary interface managing the services relationship between the client and the organization, owning the service governance structure and overseeing all service management review meetings. Your role will involve identifying trends and areas of improvement in service delivery and communicating this information to regional and global stakeholders. Additionally, you will coach a...

Posted 1 week ago

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