Posted:1 month ago|
Platform:
On-site
Full Time
Buildesk is a fast-growing PropTech company helping real estate developers and channel partners digitize their businesses with next-generation technology. Our platform offers an end-to-end solution including:
We serve 400+ real estate businesses across 6 countries and empower 11,500+ daily active users.
Guide clients through product setup, configuration, and training.
Collaborate with the implementation team to ensure smooth adoption of Buildesk solutions.
Build long-term relationships with clients, acting as their trusted advisor.
Understand client workflows in sales, marketing, procurement, and finance to help them maximize value.
Identify upsell and cross-sell opportunities within accounts.
Drive renewals and maintain a high customer retention rate.
Act as the first escalation point for client concerns.
Work closely with the product and support teams to resolve issues quickly.
Gather client feedback and share insights with product and leadership teams.
Maintain regular reporting on account health, usage, and client satisfaction.
Buildesk
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