Job Opening at Techdefence Labs Solutions Pvt Ltd. JD - Intern Pre sales Consultant Role Description: Advising the Techdefence sales units on the positioning of our Cyber Security portfolio & the identification of relevant stakeholders within our clients organization Content development of customer-specific cyber security roadmaps or business planning together with sales and client management Building a trusted relationship with customers as a Trusted Advisor for Cyber Security; identifying and analyzing customer challenges and specific technical and business requirements; proposing customer-specific solutions, starting with the selection of technologies and products, through solution scoping, to the business case, including a TCO and ROI analysis, to create the highest possible customer satisfaction Translating requirements and proposed solutions into concrete service packages; representing the client and his requirements to internal stakeholder within Techdefence; responding to calls for tender and preparing client specific offers and value propositions Desired Profile: Completed university education (Bachelor or comparable) with 0 to 1 year of professional experience in the field of cybersecurity Broad, several years of specialist know-how in the field of cyber security Proven success in presales and/or consulting in the area of cybersecurity Know-How in: Value-Selling Methodology, Standards and Methods for Opportunity and Proposal Management High customer orientation, entrepreneurial spirit, intuition, communication and team skills, high result and quality orientation Independent, self-reliant, structured way of working. Fluent English in written and spoken form. Experience: 0 to 1 Year Work Locations: Ahmedabad Immediate Joiners: Immediate joiners are highly preferred. Local candidates are preferring or who is ready to relocate to Ahmedabad.
Job Title: Associate Project Manager Company: Techdefence Labs Solutions Ltd. Location: Ahmedabad Department: Consulting Job Type: Full Time About Techdefence: Techdefence is a leading cybersecurity solutions provider specializing in offensive and defensive security, AI-powered threat intelligence, and enterprise security frameworks. Our comprehensive services and product portfolio cater to global enterprises, government agencies, and critical infrastructure, ensuring proactive protection against cyber thre ats. With a strong R&D focus, Techdefence delivers cutting-edge security solutions in the areas of cloud security, network security, application security, penetration testing, SOC solutions, and managed security services. Our expertise in cyber resilience, r isk management, and compliance frameworks (ISO 27001, NIST, GDPR, PCI-DSS, etc.) positions us as a trusted partner for organizations worldwide. Role Overview: Techdefence Labs is looking for an Associate Project Manager to support the planning, execution, and delivery of cyber security projects across various domains such as network security, application security, GRC, and SOC implementations. This role will work closely with technical teams, clients, and stakeholders to ensure project milestones are met on time and within scope. Key Responsibilities: Assist in the coordination and management of cyber security projects from initiation to closure Develop and maintain project plans, schedules, and documentation Track progress and performance, and escalate risks or issues to the Project Manager Coordinate with internal technical teams, vendors, and clients to align deliverables Ensure adherence to quality, compliance, and information security standards Support the preparation of status reports, stakeholder presentations, and meeting minutes Maintain project documentation including SOWs, RACI matrices, and timelines Contribute to continuous improvement of project management processes and tools Qualifications & Skills: Bachelors degree in information technology, Computer Science, Cyber Security, or related field 1-3 years of experience in a project coordination/associate PM role, preferably in a technology or cyber security environment Familiarity with cyber security principles, frameworks (e.g., NIST, ISO 27001), and terminology is a plus Working knowledge of project management tools (e.g., MS Project, Jira, Asana) Excellent organizational, communication, and interpersonal skills Ability to manage multiple priorities and meet tight deadlines Soft Skills Strong attention to detail Ability to work independently and meet deadlines Good communication and interpersonal skills
Job Title: Business Analyst Intern Company: Techdefence Labs Solutions Ltd. Location: Ahmedabad Department: Enterprise Business Job Type: Internship, Onsite About Techdefence: Techdefence is a leading cybersecurity solutions provider specializing in offensive and defensive security, AI-powered threat intelligence, and enterprise security frameworks. Our comprehensive services and product portfolio cater to global enterprises, government agencies, and critical infrastructure, ensuring proactive protection against cyber threats. With a strong R&D focus, Techdefence delivers cutting-edge security solutions in the areas of cloud security, network security, application security, penetration testing, SOC solutions, and managed security services. Our expertise in cyber resilience, risk management, and compliance frameworks (ISO 27001, NIST, GDPR, PCI-DSS, etc.) positions us as a trusted partner for organizations worldwide. Role Overview: Techdefence Labs is looking for a detail-oriented and analytical Business Analyst Intern to evaluate business operations, analyze data, and provide actionable insights to improve efficiency. The ideal candidate will have a basic understanding of cybersecurity and related technologies. Key Responsibilities: Develop project plans and ensure timely completion Analyze large data sets to provide actionable insights Conduct budgeting and financial analysis Recommend process improvements to increase business efficiency Build and prepare data sheets and work on analytics Understand existing processes and identify areas for improvement Qualifications & Skills: Basic understanding of cybersecurity and related technologies Strong analytical and problem-solving skills Good English skills (written and spoken) Presentable and professional demeanor Quick learner with the ability to adapt to new changes Excellent communication and project management skills Ability to learn and evolve with market requirements Nice to Have: Experience with data analysis tools and software Knowledge of project management methodologies What We Offer: Opportunity to work on real-world projects Hands-on experience in business analysis and process improvement Collaborative and dynamic work environment
Role Overview: Techdefence Labs is looking for a motivated and detail-oriented Junior Accountant to support our finance and accounting operations. In this role, you will be responsible for handling day-to-day accounting tasks, assisting with GST and TDS compliance, maintaining financial records, and supporting month-end closing activities. The ideal candidate will have 1 2 years of relevant experience, a solid grasp of accounting principles, and a proactive approach to financial accuracy and compliance. Key Responsibilities: Perform day-to-day data entries for Sales, Purchase, Payment & Receipts Generate Purchase Orders (PO) and maintain records accordingly Basic handling of GST and TDS processes Proficient in managing accounting software like Tally and Zoho Books Maintain accurate and updated ledgers and financial records Handle email correspondence related to accounts and finance Coordinate with vendors and internal departments for account-related queries Qualifications & Skills: 1 2 years of relevant experience in accounting Basic knowledge of GST and TDS Hands-on experience in Tally and Zoho Books Proficiency in MS Office (especially Excel) and good email communication skills Educational Qualification: BCom / BAF / CA Dropout / CA Inter What We re Looking For: Strong attention to detail Ability to work independently and meet deadlines Good communication and interpersonal skills
Job Title: Talent Acquisition Specialist Company : Techdefence Labs Solutions Ltd. Location: Ahmedabad Department: Human Resources Job Type: Full-Time, Onsite About Techdefence: Techdefence is a leading cybersecurity solutions provider specializing in offensive and defensive security, AI-powered threat intelligence, and enterprise security frameworks. Our comprehensive services and product portfolio cater to global enterprises, government agencies, and critical infrastructure, ensuring proactive protection against cyber threats. With a strong R&D focus, Techdefence delivers cutting-edge security solutions in the areas of cloud security, network security, application security, penetration testing, SOC solutions, and managed security services. Our expertise in cyber resilience, risk management, and compliance frameworks (ISO 27001, NIST, GDPR, PCI-DSS, etc.) positions us as a trusted partner for organizations worldwide. Role Overview: We are seeking a dynamic and experienced Talent Acquisition Specialist to join our HR team. The ideal candidate should have a strong background in hiring for the Cybersecurity domain, with a deep understanding of niche skill sets such as SOC, SIEM, Threat Intelligence, Penetration Testing, Cloud Security, and more. This role requires a proactive recruiter with strong networking abilities and a proven track record of identifying and hiring top cybersecurity talent. Key Responsibilities: Contribute to employee engagement initiatives and internal HR communications Manage end-to-end recruitment cycle for cybersecurity roles (junior to leadership level). Understand job requirements from hiring managers and translate them into effective sourcing strategies. Source, screen, and evaluate potential candidates using various sourcing tools like Naukri, LinkedIn, GitHub, etc. Build and maintain a strong pipeline of qualified cybersecurity professionals. Develop and maintain relationships with cybersecurity communities, colleges, and relevant industry groups. Coordinate and schedule interviews, gather feedback, and ensure a smooth recruitment process. Ensure an excellent candidate experience throughout the hiring process. Maintain recruitment metrics, dashboards, and reports for analysis and process improvements. Stay updated on cybersecurity hiring trends and skill demands. Qualifications & Skills: Bachelor s/Master s degree in Human Resources, IT, or related field. 3-6 years of experience in IT/technical recruitment with at least 2 years focused on cybersecurity hiring. Familiarity with cybersecurity roles and tools such as SOC, SIEM (Splunk, QRadar, etc.), EDR, vulnerability assessment, etc. Hands-on experience with applicant tracking systems (ATS) and HRMS tools. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment with multiple open roles. Strong analytical and organizational skills. Preferred Skills: Technical background or certifications in HR/Recruitment or basic cybersecurity (added advantage). Experience hiring for global or remote cybersecurity roles. Existing cybersecurity talent network is a plus.
Job Summary: We are seeking a highly organized and proactive Academic Coordinator for our Cybersecurity programs. The role involves coordinating academic activities, managing faculty and student interactions, ensuring smooth program delivery, and supporting the institution s vision to build industry-ready cybersecurity professionals. Key Responsibilities: Coordinate and manage the academic schedules, classes, and training sessions for Cybersecurity programs. Act as a liaison between faculty, students, and management to ensure smooth communication. Assist in curriculum planning, program development, and ensuring adherence to academic guidelines. Organize workshops, seminars, guest lectures, and industry sessions related to Cybersecurity. Monitor student progress, attendance, and performance, and prepare academic reports. Coordinate with placement and training teams for student career development support. Address student queries and provide academic counseling when needed. Maintain academic records, assessments, and feedback for continuous program improvement. Support accreditation, audits, and compliance activities related to Cybersecurity programs. Collaborate with industry professionals, trainers, and universities for program enhancement. Required Skills & Qualifications: Bachelor s/Master s degree in Computer Science, Information Technology, Cybersecurity, or a related field. 2 3 years of experience in academic coordination, program management, or administration in an educational or training institution. Knowledge of Cybersecurity concepts, training programs, and certifications is an added advantage. Strong organizational, communication, and interpersonal skills. Ability to handle multiple tasks and work effectively with faculty and students. Proficiency in MS Office, Google Workspace, and Learning Management Systems (LMS).
Job Title: Sr. GRC Consultant Company: Techdefence Labs Solutions Ltd. Location: Mumbai Ahmedabad Department: GRC Job Type: Full Time, Onsite About Techdefence: Techdefence is a leading cybersecurity solutions provider specializing in offensive and defensive security, AI-powered threat intelligence, and enterprise security frameworks. Our comprehensive services and product portfolio cater to global enterprises, government agencies, and critical infrastructure, ensuring proactive protection against cyber threats. With a strong RD focus, Techdefence delivers cutting-edge security solutions in the areas of cloud security, network security, application security, penetration testing, SOC solutions, and managed security services. Our expertise in cyber resilience, risk management, and compliance frameworks (ISO 27001, NIST, GDPR, PCI-DSS, etc.) positions us as a trusted partner for organizations worldwide. Role Overview: Techdefence Labs is looking a proactive Sr. GRC Analyst who will assess and mitigate risks across on-premise and cloud environments, lead third-party/vendor security evaluations, and ensure compliance with frameworks like ISO 27001, SOC 2, NIST, and GDPR. The role includes managing vulnerability assessments, supporting audits, enhancing security architecture, and driving business continuity, while translating technical risks into clear, actionable recommendations. Required Qualifications : This individual s primary day to day responsibilities is mentioned below (but are not limited to these): Plan and conduct end-to-end cybersecurity risk assessments for ICT assets (networks, servers, applications, endpoints, cloud), including threat/vulnerability identification, likelihood/impact analysis, risk scoring, and treatment plans. Lead third-party/vendor risk assessments: due diligence, security questionnaires, evidence reviews, control gap analysis, and ongoing monitoring aligned to ISO 27001 Annex A, SOC 2 trust services criteria, NIST controls, and GDPR requirements. Map assessment findings to GRC frameworks and regulatory requirements; produce compliance-ready reports, risk registers, and executive summaries. Collaborate with IT and engineering on security architecture reviews for networks, servers, and cloud; recommend hardening, segmentation, and secure configuration baselines. Support policy, standard, and procedure development for risk management, vulnerability management, incident response, access control, and asset management. Prepare materials for internal/external audits (ISO 27001, SOC 2) and respond to client security assessments and RFPs. Evaluate and secure cloud environments (AWS, Azure, GCP) by conducting cloud-specific risk assessments, reviewing identity and access management, ensuring workload segmentation, and checking adherence to cloud security posture management best practices. Assess compliance of cloud service providers with frameworks such as ISO 27017/27018, CIS Cloud Benchmarks, and guide the deployment of secure and resilient cloud architectures. Formulation and testing of Business Continuity and Disaster Recovery Plans; identify ICT risks impacting availability and participate in tabletop and failover exercises to ensure preparedness. Evaluate the use of cryptographic protocols and encryption solutions for data at rest, in transit, and in use across enterprise systems and cloud assets. Knowledge of security controls like Authentication, Authorization, Data Security, IAM Required Qualifications : Demonstrated experience implementing or assessing against GRC frameworks: ISO/IEC 27001/27002, SOC 2, NIST CSF/800-53/800-171, and GDPR security/privacy controls. Experience with third-party risk management: security questionnaires, SIG/CAIQ or equivalent, due diligence evidence review, and continuous monitoring. Proficiency with vulnerability management tools and VAPT methodologies; ability to interpret CVEs/CVSS and prioritize remediation. Strong documentation and reporting skills with the ability to communicate technical risks to non-technical stakeholders. Understanding of secure configuration benchmarks (e.g., CIS), patching cycles, logging/monitoring fundamentals, and incident response coordination. Mandatory certifications CEH/Security + Preferred Qualifications: Certifications: CISM, CISA, ISO 27001 Lead Auditor/Lead Implementer. Hands-on exposure to SIEM, EDR, SAST/DAST, cloud security posture management, and container security basics. Tools and Technologies: Vulnerability/VAPT: Nessus, Qualys, OpenVAS, Burp Suite, Nmap, Metasploit. Governance/Risk/Compliance: risk registers, control libraries, SIG/CAIQ, ISO 27001 documentation suites; ticketing for remediation tracking. Infrastructure: Windows/Linux server administration fundamentals, network device configuration review, cloud (AWS/Azure/GCP) security baselines. Monitoring: SIEM/EDR exposure for context during risk assessments and validation of remediation.
Job Role: Sr GRC/GRC Analyst Roles and Responsibilities: This individual s primary day to day responsibilities is mentioned below (but are not limited to these): Plan and conduct end-to-end cybersecurity risk assessments for ICT assets (networks, servers, applications, endpoints, cloud), including threat/vulnerability identification, likelihood/impact analysis, risk scoring, and treatment plans. Lead third-party/vendor risk assessments: due diligence, security questionnaires, evidence reviews, control gap analysis, and ongoing monitoring aligned to ISO 27001 Annex A, SOC 2 trust services criteria, NIST controls, and GDPR requirements. Map assessment findings to GRC frameworks and regulatory requirements; produce compliance-ready reports, risk registers, and executive summaries. Collaborate with IT and engineering on security architecture reviews for networks, servers, and cloud; recommend hardening, segmentation, and secure configuration baselines. Support policy, standard, and procedure development for risk management, vulnerability management, incident response, access control, and asset management. Prepare materials for internal/external audits (ISO 27001, SOC 2) and respond to client security assessments and RFPs. Evaluate and secure cloud environments (AWS, Azure, GCP) by conducting cloud-specific risk assessments, reviewing identity and access management, ensuring workload segmentation, and checking adherence to cloud security posture management best practices. Assess compliance of cloud service providers with frameworks such as ISO 27017/27018, CIS Cloud Benchmarks, and guide the deployment of secure and resilient cloud architectures. Formulation and testing of Business Continuity and Disaster Recovery Plans; identify ICT risks impacting availability and participate in tabletop and failover exercises to ensure preparedness. Evaluate the use of cryptographic protocols and encryption solutions for data at rest, in transit, and in use across enterprise systems and cloud assets. Knowledge of security controls like Authentication, Authorization, Data Security, IAM Required Qualifications Bachelors degree in computer science, Information Security, Engineering, or equivalent practical experience. 2+ years of hands-on experience in cybersecurity risk assessments of ICT environments, including VAPT oversight and remediation management. Strong knowledge of networking (TCP/IP, routing, switching, firewalls, VPNs, proxies), server platforms (Windows/Linux), directory services, virtualization, and cloud basics. Experience supporting ISO 27001 certification or SOC 2 Type 1/Type 2 readiness and audits. Demonstrated experience implementing or assessing against GRC frameworks: ISO/IEC 27001/27002, SOC 2, NIST CSF/800-53/800-171, and GDPR security/privacy controls. Experience with third-party risk management: security questionnaires, SIG/CAIQ or equivalent, due diligence evidence review, and continuous monitoring. Proficiency with vulnerability management tools and VAPT methodologies; ability to interpret CVEs/CVSS and prioritize remediation. Strong documentation and reporting skills with the ability to communicate technical risks to non-technical stakeholders. Understanding of secure configuration benchmarks (e.g., CIS), patching cycles, logging/monitoring fundamentals, and incident response coordination. Mandatory certifications CEH/Security + Preferred Qualifications Certifications: CISM, CISA, ISO 27001 Lead Auditor/Lead Implementer. Hands-on exposure to SIEM, EDR, SAST/DAST, cloud security posture management, and container security basics. Tools and Technologies: o Vulnerability/VAPT: Nessus, Qualys, OpenVAS, Burp Suite, Nmap, Metasploit. o Governance/Risk/Compliance: risk registers, control libraries, SIG/CAIQ, ISO 27001 documentation suites; ticketing for remediation tracking. o Infrastructure: Windows/Linux server administration fundamentals, network device configuration review, cloud (AWS/Azure/GCP) security baselines. o Monitoring: SIEM/EDR exposure for context during risk assessments and validation of remediation.
Job Title: Presales Consultant Cybersecurity Solutions Company: Techdefence Labs Solutions Ltd. Location: Mumbai Experience: 2 years About Techdefence: Techdefence is a leading cybersecurity solutions provider specializing in *offensive and defensive security, AI-powered threat intelligence, and enterprise security frameworks. Our comprehensive *services and product portfolio cater to global enterprises, government agencies, and critical infrastructure, ensuring proactive protection against cyber threats. With a *strong R&D focus, Techdefence delivers *cutting-edge security solutions in the areas of *cloud security, network security, application security, penetration testing, SOC solutions, and managed security services. Our expertise in *cyber resilience, risk management, and compliance frameworks (ISO 27001, NIST, GDPR, PCI-DSS, etc.) positions us as a trusted partner for organizations worldwide. Job Overview: The Presales Executive will play a strategic role in driving Techdefence s cybersecurity business by *bridging the gap between technical solutions and business needs. You will work closely with the *sales, product, R&D, and delivery teams to provide technical expertise, solution consulting, and customer engagement support. Role Overview: The Presales Executive will play a strategic role in driving Techdefence s cybersecurity business by *bridging the gap between technical solutions and business needs. You will work closely with the *sales, product, R&D, and delivery teams to provide technical expertise, solution consulting, and customer engagement support. Your primary responsibilities will include: Understanding customer security challenges and aligning Techdefence s solutions to address their needs. Crafting and delivering impactful technical presentations, live demos, and Proof-of-Concepts (PoCs). Building strong relationships with key stakeholders (CISOs, IT Heads, Security Architects, and decision-makers). Supporting RFPs, RFIs, and tender processes with in-depth solution documentation and competitive differentiation. Key Responsibilities: 1.) Customer Engagement & Solution Consulting Work closely with prospective clients to understand their cybersecurity requirements, pain points, and risk landscape. Conduct technical discovery sessions to evaluate the client s IT security posture and recommend the best-fit solutions. Act as a *trusted cybersecurity advisor, helping clients align their security strategies with *business objectives. Collaborate with sales teams to design and present tailor-made security solutions based on Techdefence s offerings. 2.) Technical Presentations, Demonstrations & PoCs Conduct compelling product demonstrations and proof-of-concept (PoC) engagements showcasing real-world use cases. Explain complex cybersecurity concepts in simple, business-friendly language to decision-makers. Assist clients in testing and validating cybersecurity solutions before deployment. 3.) Proposal & RFP/RFI/Tender Support Draft detailed technical proposals, RFP responses, and whitepapers to articulate Techdefence s value proposition. Work with the product and delivery teams to ensure that proposals meet technical and compliance requirements. Benchmark Techdefence s offerings against competitors and highlight unique differentiators. 4.) Cybersecurity Market & Competitive Intelligence Keep abreast of the latest cybersecurity threats, attack vectors, and industry trends to enhance solution positioning. Analyze competitor offerings and contribute to product innovation and market differentiation strategies. Provide insights to the sales and marketing teams on emerging opportunities and customer demand patterns. 5.) Collaboration with Internal Teams Work closely with the Product, Engineering, and R&D teams to stay updated on the latest enhancements in Techdefence s security solutions. Partner with service delivery teams to ensure smooth implementation and post-sales transition. Provide feedback to product teams for continuous improvement based on customer interactions. Required Skills & Qualifications: Technical Expertise: 2 years of experience in presales, solution consulting, or technical sales in cybersecurity or IT security. Strong knowledge of cybersecurity frameworks, SIEM, SOC solutions, vulnerability management, penetration testing, endpoint security, and cloud security. Understanding of security compliance standards like ISO 27001, NIST, GDPR, PCI-DSS, SOC 2, and OWASP. Exposure to firewalls, intrusion detection/prevention systems (IDS/IPS), threat intelligence platforms, and security analytics.
The candidate will be part of the information and cyber security team and the job involves continuous coordination with IT team members and various departments with the below job role: Web Application Security Testing. Knowledge about BURP Suite, manual and automated SQLi Bypass filters that detect SQLi, XSS, etc. Basic Network Infrastructure Testing. Knowledge of tools like Responder, Ettercap, tcpdump, Empire, etc. not just Nmap and Nessus Have good knowledge about PowerShell scripting and AD/DC infrastructure. Mobile App Testing. De-obfuscation of APK/IPA file Technical assessment of cyber security infrastructure, Advance threat prevention with endpoint detection and response, Identity and access management tools, and email security solution. Log analysis and investigations Participate in conducting cyber security controls, business processes at Head office, Report drafting, and submission Help IT, team members, for effective incident response and investigation in case of any event/ incident alert triggered. The required skill set and competency for this job role are mentioned below: o Knowledge of technical information and cyber security solutions. o Sound technical knowledge of log collection, analysis, preservation, and investigation o Working knowledge of cyber kill chain, incident response, and malware analysis. o Sound knowledge of technical threats and vulnerability management. o Knowledge of operating system, network, and database security on windows and non-windows platforms with its assessment o knowledge and auditing experience on various technical requirements like Data masking, encryption, and data leakage prevention o Knowledge of evaluating configuration hardening requirements/ benchmarks. o Technically sound with information and cyber incident response, well versed with manual and automatic incident response mechanisms Skillsets/competencies required: - Cyber security certifications like cyber incident response / forensic Attributes required: - Good documentation and reporting skills - Good team player - Good communication skills and presentation abilities
Role Overview: Techdefence Labs is seeking a highly skilled Windows IT Technician with expertise to manage and support a distributed fleet of Windows-based systems. The ideal candidate will have experience handling remote deployments, troubleshooting, automation, and maintenance across multiple endpoints. This role requires precision, accountability, and the ability to work independently while collaborating with a distributed team. Key Responsibilities: Monitor, manage, and maintain a fleet of Windows-based endpoints. Conduct remote software installations, configurations, and updates. Ensure timely patch deployment and system updates across all devices. Troubleshoot and resolve software/hardware issues, escalating when necessary. Develop and deploy PowerShell or Batch scripts for automation of routine tasks. Create and maintain detailed documentation on system configurations, procedures, and troubleshooting workflows. Manage and update antivirus, firewall, and endpoint security settings. Respond to system alerts and incidents within SLAs and proactively prevent recurring issues. Provide Tier 1 and Tier 2 remote support to users and field personnel. Good understanding of day-to-day functionality in Microsoft services in O-365. [Eg.: Teams, Yammer, One Drive, Exchange, and Active Directory. Qualifications & Skills: Minimum 3 years of experience in IT Support, System and Network Administration, or Endpoint Management Proficiency: scripting, deployment, patching, alerting, and policy configuration. In-depth knowledge of Windows 10 and Windows 11 administration. Experience Firewall configuration and hardening of network devices security point of views. Strong scripting skills in PowerShell and/or Batch. Familiarity with remote access platforms and endpoint security solutions. Strong problem-solving, organizational, and communication skills. Ability to work independently and handle high-pressure situations with professionalism. Additional Skills: Fluent in spoken and written English. Excellent telephone etiquette and customer service skills. Capable of working on all shifts. Available to provide support as and when required, including on short notice. Willingness to work flexible hours, including weekends, holidays, or off-peak hours if necessary. Preferred Certifications: CCNA, CompTIA Network+, or equivalent.
FIND ON MAP