Develops relationships within immediate team and is closely supervised Follows established procedures and methods to solve problems Provides world-class technical support by assigning and closing tickets, responding to requests, and working with team members to find the correct solution when documented procedures and knowledge articles do not address. Collaborates with internal departments for employee onboarding and offboarding efforts; including account set up and disablement, tracking of shipment & return of equipment Conducts our IT onboarding activities for new hires. This includes ensuring the new hire s equipment is prepared ahead of their first day and facilitating new hire IT orientation sessions to acquaint them with Arete s systems and programs Drives the use and improvement of our self-help resources including our internal knowledgebase, chatbots and self-service portals.. Coordinates efforts that result in intuitive experiences and excitement about the use of our space Coordinates the logistics and of our hardware assets; manage inventory of all hardware and software assets for the APAC Region. Tracks new and emerging trends in technology that affect and/or may benefit Corporate IT and internal customers Maintains and develop end-user and administrator documentation of end-user facing corporate IT systems/Services Demonstrates technical acumen and skill development of hardware, networking, security, and system administration skills through on the job training that could include but not limited to problem solving sessions, operational reviews, project work and other opportunities. Performs other duties as assigned by management SKILLS AND KNOWLEDGE Excellent communication skills and professional demeanor Customer service focused Ability to multitask Excellent priority management and problem-solving skills Strong personal organization and time management skills Strong sense of teamwork and collaboration A high degree of empathy for our internal employees and feel the only measure of success is how well we fulfill their needs A demonstrated ability to create elegant documentation that empowers people to help themselves A passion for improving the human experience with technology at work An ability to communicate technical concepts and processes thoughtfully and effectively, no matter the audience The ability to manage projects and track progress accurately Experience using a ticketing system to triage and escalate tickets, preferred Ability to work independently with moderate supervision A proven track record of delivering high quality IT onboarding and support Experience working with and supporting mobile platforms (iOS, Android) and common office technology (meeting rooms, security badges, printers, AV support) JOB REQUIREMENTS Bachelors Degree and 0-1 years related experience 3+ years of experience working in the technology field preferred Technical Certifications a plus Technical competencies in the following areas: Microsoft s Office 365, Azure Active Directory, MDM Platforms, Windows 10, MacOS, iOS, Android OS, Hardware

SUMMARY The Security Engineer GSOC is responsible for all aspects of onboarding and troubleshooting for SentinelOne and AlienVault for all MDR engagements. The Security Engineer GSOC provides onboarding support, SentinelOne agent installation, troubleshooting the issues if any, sensor deployments in AlienVault and deployment of other components in SIEM solutions, log source onboarding in SIEM, and related activities for all active engagements. The Security Engineer GSOC supports overall implementation by providing necessary support for current matters. The Security Engineer GSOC role takes direction on what is needed regarding all aspects of SentinelOne and AlienVault for the engagements. The Security Engineer GSOC works with the MDR team to support SentinelOne installations, interoperability issues, exclusions, whitelisting, and overall troubleshooting. The Security Engineer GSOC ensures that SentinelOne is deployed to a client s environment they are fully protected by it and clients opting for SIEM solutions are aptly covered from security standpoint. ROLES & RESPONSIBILITIES Communicates with the client to initiate the onboarding. Prepares and shares the network prerequisites and SentinelOne packages Ensures all required details are in place before an activity is started Handles all SentinelOne-related inquiries and tasks for their assigned projects Documents SOP and procedures related to common client inquiries related to SentinelOne deployment, support, and troubleshooting Provides resolution for onboarding/performance-related issues to MDR team or engages directly with the client with guidance Provides daily reports on SentinelOne deployment status Provides technical training and acclimation for clients to familiarize themselves with the S1 interface and functionalities Drives all AlienVault deployments with customers Understands the architecture, deploys the sensors, and prepares the log baseline for assets in scope for log collection Ensures ingested logs are parsed properly and alarms are getting triggered as expected Develops custom parsers for applications to onboard them to SIEM solutions May perform other duties as assigned by management SKILLS AND KNOWLEDGE Working understanding of API queries Working understanding of scripting Working understanding of developing PowerShell scripts and writing batch files for ad hoc requirements General understanding of Windows and Unix Intervals Working understanding of information security. Thorough understanding of analysis techniques for reviewing large datasets Working understanding of TCP/IP and OSI Model Thorough understanding of the Incident Response Life Cycle (Preparation, Identification, Containment, Eradication, Recovery, Lesson Learned) Working understanding of the MITRE ATT&CK framework Ability to communicate in both technical and non-technical terms both oral and written General understanding of: o Network Security Monitoring (NSM), network traffic analysis, and log analysis o Penetration Testing / Vulnerability Scanning Thorough understanding of enterprise security controls in Active Directory / Windows environments Experience with hands-on penetration testing against Windows, Unix, or web application targets JOB REQUIREMENTS Associates degree and 6-8 years of IT security-related experience or Bachelors degree and 2-5 years related experience Current or previous experience with Endpoint Detection and Response (EDR) toolsets SOC/CIRT team experience Applied knowledge in at least one scripting or development language (such as Python), preferred DISCLAIMER The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties and skills required personnel so classified. WORK ENVIRONMENT While performing the responsibilities of this position, the work environment characteristics listed below are representative of the environment the employee will encounter: Usual office working conditions. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions of this job. PHYSICAL DEMANDS No physical exertion required Travel within or outside of the state Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force as frequently as needed to move objects TERMS OF EMPLOYMENT Salary and benefits shall be paid consistent with Arete salary and benefit policy. FLSA OVERTIME CATEGORY Job is exempt from the overtime provisions of the Fair Labor Standards Act. DECLARATION The Arete Incident Response Human Resources Department retains the sole right and discretion to make changes to this job description.

ROLES & RESPONSIBILITIES Reviews alerts generated by SentinelOne and implements appropriate containment and mitigation measures Proficient in SIEM, with a focus on QRadar SIEM, as well as threat monitoring and hunting within SIEM environments. Analyzes payloads using JoeSandbox and escalates to the appropriate team as necessary Collaborates with the Forensics team to conduct threat hunting using identified Indicators of Compromise (IoCs) and Tactics, Techniques, and Procedures (TTPs) Assists the Tiger Team in targeted collections of systems based on identified malicious activities in the clients environment Conducts historical log reviews to support threat hunting efforts and ensures all malicious artifacts are mitigated in the SentinelOne console Examines client-provided documents and files to supplement the SOC investigation and mitigation strategy Conducts perimeter scans of client infrastructure and reports any identified vulnerabilities to the Tiger Team for appropriate escalation Manages client-related tasks within the ConnectWise Manage ticketing system as part of the Client Handling Lifecycle Creates user accounts in SentinelOne console for the client Generates Threat Reports showcasing activity observed within the SentinelOne product Executes passphrase exports as needed for client offboarding Submits legacy installer requests to ensure the team is properly equipped for deployment Provides timely alert notifications to the IR team of any malicious activity impacting our clients Assists with uninstalling/migrating SentinelOne Generates Ranger reports to provide needed visibility into client environments Manages and organizes client assets (multi-site and multi-group accounts) Applies appropriate interoperability exclusions relating to SentinelOne and client applications Performs SentinelOne installation / interoperability troubleshooting as needed Contributes to the overall documentation of SOC processes and procedures Participates in Handler on Duty (HOD) shifts as assigned to support the TT client matters Internally escalates support ticket / alerts to Tier II-IV Analysts as needed May perform other duties as assigned by management SKILLS AND KNOWLEDGE Demonstrated knowledge of Windows and Unix operating systems Thorough understanding of Digital Forensics and Incident Response practices Proficiency in advanced analysis techniques for processing and reviewing large datasets in various formats Familiarity with TCP/IP and OSI Model concepts at a basic level Expertise in the Incident Response Life Cycle stages (Preparation, Identification, Containment, Eradication, Recovery, and Lessons Learned) Working knowledge of the MITRE ATT&CK framework at an intermediate level Proven ability to work independently and solve complex problems with little direction from management Highly detail-oriented and committed to producing quality work JOB REQUIREMENTS Associate s degree and 6+ years of IT related experience or Bachelor s Degree and 2-5 years related experience Current or previous knowledge of, or previous experience with, Endpoint Detection and Response (EDR) toolsets General knowledge of the Incident Handling Lifecycle Ability to communicate in both technical and non-technical terms both oral and written DISCLAIMER The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties and skills required personnel so classified. WORK ENVIRONMENT While performing the responsibilities of this position, the work environment characteristics listed below are representative of the environment the employee will encounter: Usual office working conditions. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions of this job. PHYSICAL DEMANDS No physical exertion required Travel within or outside of the state Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force as frequently as needed to move objects TERMS OF EMPLOYMENT Salary and benefits shall be paid consistent with Arete salary and benefit policy. FLSA OVERTIME CATEGORY Job is exempt from the overtime provisions of the Fair Labor Standards Act. DECLARATION The Arete Incident Response Human Resources Department retains the sole right and discretion to make changes to this job description. EQUAL EMPLOYMENT OPPORTUNITY We re proud to be an equal opportunity employer- and celebrate our employees differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better. #LI Arete Incident Response is an outstanding (and growing) company with a very dedicated, fun team. We offer competitive salaries, fully paid benefits including Medical/Dental, Life/Disability Insurance, 401(k) and the opportunity to work with some of the latest and greatest in the fast-growing cyber security industry. When you join Arete You ll be doing work that matters alongside other talented people, transforming the way people, businesses, and things connect with each other. Of course, we will offer you great pay and benefits, but we re about more than that. Arete is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Arete, where experience matters. Equal Employment Opportunity We re proud to be an equal opportunity employer- and celebrate our employees differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.

The Junior Data Analyst role supports the Structured Data Services Team Lead on active projects. This role involves understanding basic client requirements, reviewing documents, and identifying, gathering, analyzing, and extracting data over excel. The Junior Data Analyst also identifies patterns during reviews and updates the Senior Analyst or Team Lead. Meeting deadlines while maintaining accuracy and quality standards is crucial for this role. ROLES & RESPONSIBILITIES Analyzes documents and extracts relevant content based on project specifications, primarily using Excel and other file types Collaborates closely with the Team Lead to receive the latest updates and instructions on projects Performs data cleansing or formatting on the data extracted, using formulae or manual or program tools Identifies the correlation and issues using the data mining techniques Provides the data into comprehensible structures of organize and transform information Identifies the timing and indicators of data access based on the analysis Ensures integrity and quality in all project analyses Manages multiple projects daily Meets project targets consistently Performs additional duties as assigned by manager SKILLS AND KNOWLEDGE Basic understanding of document analysis especially in data breach review Knowledge in the Advanced Excel and basic other Microsoft applications (like Word, PowerPoint etc) Knowledge with a common scripting or programming language, including Power Query and Python will be added advantage Basic verbal and written communication skills Understanding of attention to detail and time management skills Experience working in a team environment Flexible, adaptable, responsive, and positive Data Analytical Certifications would be preferred JOB REQUIREMENTS Bachelors degree in Computer Science, Mathematics, Information Management, or Statistics with at least 0 to 2 years of Data Analyst experience Ability to work greater than 40 hours per week as needed

ROLES RESPONSIBILITIES Reviews alerts generated by SentinelOne and implement appropriate containment and mitigation measures Analyzes payloads using JoeSandbox and escalate to the appropriate team as necessary Collaborates with the Forensics team to conduct threat hunting using identified Indicators of Compromise (IoCs) and Tactics, Techniques, and Procedures (TTPs) Assists the Tiger Team in targeted collections of systems based on identified malicious activities in the clients environment Conducts historical log reviews to support threat hunting efforts and ensure all malicious artifacts are mitigated in the SentinelOne console Examines client-provided documents and files to supplement the SOC investigation and mitigation strategy Conducts perimeter scans of client infrastructure and report any identified vulnerabilities to the Tiger Team for appropriate escalation Manages client-related tasks within the ConnectWise Manage ticketing system as part of the Client Handling Lifecycle Creates user accounts in SentinelOne console for the client Generates Threat Reports showcasing activity observed within the SentinelOne product Executes passphrase exports as needed for client offboarding Submits legacy installer requests to ensure the team is properly equipped for deployment Provides timely alert notifications to the IR team of any malicious activity impacting our clients Serves as an escalation point for Tier 1 analysts Assists with uninstalling/migrating SentinelOne Generates Ranger reports to provide needed visibility into client environments Manages and organizes client assets (multi-site and multi-group accounts) Applies appropriate interoperability exclusions relating to SentinelOne and client applications Performs SentinelOne installation / interoperability troubleshooting as needed Contributes to the overall documentation of SOC processes and procedures Participates in Handler on Duty (HOD) shifts as assigned to support the Tiger Team(s) client matters Internally escalates support ticket / alerts to Tier III-IV Analysts as needed May perform other duties as assigned by management SKILLS AND KNOWLEDGE Demonstrated knowledge of Windows and Unix operating systems Thorough understanding of Digital Forensics and Incident Response practices Proficiency in advanced analysis techniques for processing and reviewing large datasets in various formats Familiarity with TCP/IP and OSI Model concepts at a basic level Expertise in the Incident Response Life Cycle stages (Preparation, Identification, Containment, Eradication, Recovery, and Lessons Learned) Working knowledge of the MITRE ATTCK framework at an intermediate level Proven ability to work independently and solve complex problems without constant direction from management Highly detail-oriented and committed to producing quality work JOB REQUIREMENTS Bachelors Degree and 4+ years of IT security related experience or Masters or Advanced Degree and 3+ years related experience Current or previous experience with Endpoint Detection and Response (EDR) toolsets Previous experience working on a SOC/CIRT team Ability to communicate in both technical and non-technical terms both oral and written 1-2 Information Security Certifications (GIAC, Offensive Security, EC-Council, ISC2) preferred DISCLAIMER The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties and skills required personnel so classified. WORK ENVIRONMENT While performing the responsibilities of this position, the work environment characteristics listed below are representative of the environment the employee will encounter: Usual office working conditions. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions of this job. PHYSICAL DEMANDS No physical exertion required Travel within or outside of the state Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force as frequently as needed to move objects TERMS OF EMPLOYMENT Salary and benefits shall be paid consistent with Arete salary and benefit policy. FLSA OVERTIME CATEGORY Job is exempt from the overtime provisions of the Fair Labor Standards Act. DECLARATION The Arete Incident Response Human Resources Department retains the sole right and discretion to make changes to this job description. EQUAL EMPLOYMENT OPPORTUNITY We re proud to be an equal opportunity employer- and celebrate our employees differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better. Arete Incident Response is an outstanding (and growing) company with a very dedicated, fun team. We offer competitive salaries, fully paid benefits including Medical/Dental, Life/Disability Insurance, 401(k) and the opportunity to work with some of the latest and greatest in the fast-growing cyber security industry. When you join Arete You ll be doing work that matters alongside other talented people, transforming the way people, businesses, and things connect with each other. Of course, we will offer you great pay and benefits, but we re about more than that. Arete is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Arete, where experience matters. Equal Employment Opportunity We re proud to be an equal opportunity employer- and celebrate our employees differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.

SUMMARY The Human Resources Lead plays a key role in contributing to a world-class Human Resources (HR) department through driving operational excellence in our People Operations for our Center of Excellence (CoE). The Human Resources Lead supports and champions the employee engagement, HRIS, performance management, employee relations and learning initiatives. This role is perfect for an HR professional who thrives with process, details, people, and a fast-paced environment. ROLES & RESPONSIBILITIES Leads and drives employee engagement initiatives across the India organization, which demonstrate our cultural values Identifies and drives solutions to improve overall HR processes with a focus on efficiency and employee experience across all stages of the employee life cycle Supports to execute people programs such as performance management, promotions, and learning programs as per yearly timeline Supports to collect and analyze HR data to make informed decisions Generates HR reports and analytics to support decision-making and compliance requirements Leads and manages recognition program throughout the year Manages employee records, ensuring confidentiality and data security Supports in managing employee relations issues and conducting investigations Manages Performance Improvement Plan (PIP) conversations and processes with thorough documentation Processes employee life-cycle transactions in HRIS system ensuring that data is accurate and compliant in the system Maintains excellent standards of HRIS data integrity, including regular audits and compliance checks Supports periodic compensation reviews and analysis for new and existing employees Run regular and ad hoc report requests to support the HR team and business needs Supports to regularly review HR policies and process documents and update for any changes Provides support to special projects to support the HR team initiatives May perform other duties as assigned by management SKILLS AND KNOWLEDGE Excellent verbal and written communication skills and presentation skills Ability to deliver quality outcomes with attention to detail Strong analytical and problem-solving skills Proficiency with the organization s Human Capital Management (HCM) system Ability to prioritize and execute multiple tasks and projects in a dynamic, deadline-oriented environment Continuous improvement and process-driven mindset Strong work ethic and ability to handle sensitive and confidential information with discretion JOB REQUIREMENTS Bachelor s degree in Human Resources and 5+ years of experience in Human Resource Areas, Master s degree preferred HRIS experience required, Workday and Keka experience a plus SHRM or HRCI certification is a plus Proficiency in Microsoft Suite (Outlook, Excel, Word, SharePoint, etc.) Working knowledge of multiple human resource disciplines, including learning and development, engagement, employee relations, recognition and performance management DISCLAIMER The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties and skills required personnel so classified. WORK ENVIRONMENT While performing the responsibilities of this position, the work environment characteristics listed below are representative of the environment the employee will encounter: Usual office working conditions. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of this job. TERMS OF EMPLOYMENT Salary and benefits shall be paid consistent with Arete salary and benefit policy. DECLARATION The Arete Incident Response Human Resources Department retains the sole right and discretion to make changes to this job description. EQUAL EMPLOYMENT OPPORTUNITY We re proud to be an equal opportunity employer and celebrate our employees differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better. Arete Incident Response is an outstanding (and growing) company with a very dedicated, fun team. We offer competitive salaries, fully paid benefits including Medical/Dental, Life/Disability Insurance, 401(k) and the opportunity to work with some of the latest and greatest in the fast-growing cyber security industry. When you join Arete You ll be doing work that matters alongside other talented people, transforming the way people, businesses, and things connect with each other. Of course, we will offer you great pay and benefits, but we re about more than that. Arete is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Arete, where experience matters. Equal Employment Opportunity We re proud to be an equal opportunity employer- and celebrate our employees differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.

SUMMARY The Data Analyst role supports the Structured Data Services Team Lead on active projects. This involves understanding client requirements, reviewing documents, and identifying, gathering, analyzing, and extracting relevant data. The Data Analyst reports any difficulties and observed patterns to the Senior Data Analyst II or Team Lead. Meeting deadlines while maintaining high standards of accuracy and quality is crucial for this role. ROLES & RESPONSIBILITIES Analyzes documents and extracts content based on project specifications using Excel and other file types Collaborate closely with the Team Lead to receive the latest updates and instructions on projects and develops relationships within immediate team Performs data cleansing or format extracted data using formulas, manual methods, or programming tools Conducts audits on assigned projects Follows established procedures and methods to solve problems Identifies the correlation, issue and pattern through data mining Provides data into comprehensible structures of organizing and transforming information Identifies the timing and indicators of data access based on the analysis Responsible for integrity in analysis, quality on the projects Manages multiple projects daily Meets project targets consistently May perform other duties as assigned by management SKILLS AND KNOWLEDGE Basic understanding of document analysis especially in data breach review Knowledge in the Advanced Excel and basic other Microsoft applications (like Word, PowerPoint etc.) Experience with Macro coding, preferred Knowledge and/or experience with a common scripting or programming language, including Powery Query and Python will be added advantage Strong verbal and written communication skills Experience working in a team environment Flexible, adaptable, responsive, and positive Data Analytical Certifications would be preferred Basic understanding of ETL frameworks JOB REQUIREMENTS Bachelors Degree in Computer Science, Mathematics, Information Management, or Statistics and 0-1 years of Data Analyst experience or related experience. Ability to work greater than 40 hours per week as needed DISCLAIMER The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties and skills required personnel so classified. WORK ENVIRONMENT While performing the responsibilities of this position, the work environment characteristics listed below are representative of the environment the employee will encounter: Usual office working conditions. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions of this job. TERMS OF EMPLOYMENT Salary and benefits shall be paid consistent with Arete salary and benefit policy. DECLARATION The Arete Incident Response Human Resources Department retains the sole right and discretion to make changes to this job description. EQUAL EMPLOYMENT OPPORTUNITY We re proud to be an equal opportunity employer- and celebrate our employees differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better. Arete Incident Response is an outstanding (and growing) company with a very dedicated, fun team. We offer competitive salaries, fully paid benefits including Medical/Dental, Life/Disability Insurance, 401(k) and the opportunity to work with some of the latest and greatest in the fast-growing cyber security industry. When you join Arete You ll be doing work that matters alongside other talented people, transforming the way people, businesses, and things connect with each other. Of course, we will offer you great pay and benefits, but we re about more than that. Arete is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Arete, where experience matters. Equal Employment Opportunity We re proud to be an equal opportunity employer- and celebrate our employees differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.

SUMMARY The People Operations Senior Associate supports the smooth execution of Human Resources (HR) operations for Arete s Center of Excellence (CoE) in the APAC region. The role focuses on delivering efficient and timely administrative support across core HR processes, including employee lifecycle activities, data management, documentation, and process compliance. The People Operations Senior Associate collaborates with HR team members to execute daily operations and contribute to special projects that enhance employee experience and process effectiveness. The position requires a working knowledge of HR practices and a commitment to operational excellence, enabling consistent support for employees and organizational goals. ROLES & RESPONSIBILITIES Collaborates with the recruitment team to share candidate updates and ensure smooth coordination throughout the hiring process Supports recruitment efforts by managing candidate communication and scheduling interviews to deliver a seamless candidate experience Manages the issuance of employment contracts and ensures accurate documentation and secure recordkeeping Provides pre-offer and post-offer support through the Arete Connects program to enhance candidate engagement Facilitates quick start onboarding presentations for new hires to support a smooth transition into the organization Coordinates with payroll, benefits, and other HR functions to ensure cohesive communication and integration of employee data Schedules post-offer engagement touchpoints to maintain consistent communication with candidates during the onboarding phase Conducts reference and background checks and maintains accurate records in the Human Resources Information System (HRIS) Routes HR-related inquiries to appropriate team members to provide timely responses and support Publishes periodic HR reports to provide data insights that inform people strategies and decision-making Schedules and supports HR events and meetings to ensure effective planning and stakeholder participation Contributes to ad-hoc HR projects such as employee feedback surveys to improve the overall employee experience Maintains and updates employee records and data changes in the Workday to ensure accuracy and compliance Tracks onboarding completion, probation timelines, and documentation milestones to ensure timely HR interventions and compliance Responds to employee queries related to policies, documentation, or onboarding processes to provide first-level HR support Supports documentation audits by preparing relevant files and ensuring policy-aligned filing practices Collaborates with People Partners and HR Business Partners to prepare reports or documentation required for employee lifecycle events (e.g., transfers, exits) Monitors service request queues or tickets to ensure timely closure and SLA adherence for HR operational tasks Maintains HR process documentation and identifies minor gaps or updates to enhance standard operating procedures (SOPs) Coordinates logistics and communications for HR engagement programs and new hire orientation session May perform other duties as assigned by management SKILLS AND KNOWLEDGE Understanding of human resources processes and industry-standard best practices Proficiency in Microsoft Office applications, including Word, Excel, and Outlook Demonstrated ability to maintain high standards of professionalism, quality, and process efficiency Effective written and verbal communication skills to engage with internal and external stakeholders Ability to independently manage tasks and proactively contribute to process improvements Ability to manage sensitive employee data with confidentiality and integrity Strong organizational and time management skills to prioritize and execute tasks effectively Experience in an onboarding specialist role Ability to provide responsive and employee-centric service during onboarding and HR support interactions Proficiency in English (spoken and written) JOB REQUIREMENTS Bachelor s degree and 0 - 2 years related experience DISCLAIMER The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties and skills required personnel so classified. WORK ENVIRONMENT While performing the responsibilities of this position, the work environment characteristics listed below are representative of the environment the employee will encounter: Usual office working conditions. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of this job. TERMS OF EMPLOYMENT Salary and benefits shall be paid consistent with Arete salary and benefit policy. DECLARATION The Arete Incident Response Human Resources Department retains the sole right and discretion to make changes to this job description. Any employee making changes unauthorized by the Human Resources Department will be subject to disciplinary action up to and including termination. EQUAL EMPLOYMENT OPPORTUNITY We re proud to be an equal opportunity employer and celebrate our employees differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better. Arete Incident Response is an outstanding (and growing) company with a very dedicated, fun team. We offer competitive salaries, fully paid benefits including Medical/Dental, Life/Disability Insurance, 401(k) and the opportunity to work with some of the latest and greatest in the fast-growing cyber security industry. When you join Arete You ll be doing work that matters alongside other talented people, transforming the way people, businesses, and things connect with each other. Of course, we will offer you great pay and benefits, but we re about more than that. Arete is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Arete, where experience matters. Equal Employment Opportunity We re proud to be an equal opportunity employer- and celebrate our employees differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.

SUMMARY The Workday Technical Consultant supports Arete s efforts to automate and optimize Human Resources (HR) business processes through the effective use of system-based solutions. This role manages the administration, configuration, and ongoing maintenance of the Workday Human Capital Management (HCM) system, with a focus on Core HCM, benefits, recruiting, talent and performance management, reporting, security and integrations. The consultant is responsible for recommending system improvements aligned with evolving HR needs, configuring security settings, coordinating user acceptance testing and managing deployments from sandbox to production. The Workday Technical Consultant partners with HR, Information Technology (IT) and other departments to translate business needs into automated Workday workflows and enhance platform performance in support of organizational objectives. ROLES & RESPONSIBILITIES Workday HCM System Management & Optimization: Manages configuration, testing, and deployment of Workday modules including Core HCM, security, reporting, and integrations to ensure alignment with business and HR goals Serves as the subject matter expert for Workday Core HCM, security, reporting, and integrations to provide guidance and support to HR and Information Technology (IT) teams Continuously evaluates and enhances system functionality to identify opportunities for automation and process improvement Collaborates with IT teams to optimize integrations with internal and external systems to ensure data integrity and security Translates HR requirements into formal design documents with specific solutions and clear deadlines to ensure structured implementation Maintains knowledge of system architecture and participates in technical discussions to support effective problem-solving and design decisions Recommends and manages updates to Workday tenant setup to reflect evolving business needs Creates new business processes and notifications in sandbox and deployment tenants based on approved design workflows Security & Compliance: Recommends and develops user-based, domain, and business process security groups to ensure data confidentiality and compliance Configures and manages Workday security roles, permissions, and domain security policies to ensure access control Conducts security audits, access reviews, and compliance checks to uphold data integrity and regulatory standards (HIPAA, GDPR, etc.) Troubleshoots security-related issues and implements improvements to strengthen data protection and compliance Reporting & Analytics: Designs and builds complex custom reports and dashboard reports across modules support business needs and provide strategic insights Develops reports and dashboards using calculated fields and composite logic to deliver actionable business and HR analytics Utilizes Business Intelligence tools to generate and automate reporting that informs HR strategy and decision-making Sets up dashboards and worklets to improve data visibility and user experience Benefits & Absence Management: Configures and maintains Workday Benefits and Absence modules to ensure accurate administration of employee benefits and policies and compliance with regulations Collaborates with the Benefits team to manage annual enrollment processes including system setup, testing, and issue resolution Recruiting: Manages and configures Workday Recruiting modules to streamline workflows and improve talent acquisition outcomes Serves as the subject matter expert for talent acquisition technology including applicant tracking systems (ATS), candidate relationship management (CRM) tools, and integrations Talent and Performance Management: Configures and optimizes Workday Talent and Performance Management functionalities including reviews, goals, feedback, career profiles, and mentorship programs to enhance employee development Collaborates with HR to ensure effective use of Workday tools for performance management and talent development initiatives Manages calibration processes to ensure equitable and consistent performance evaluations Payroll, Compensation & Learning: Leads process implementation and support of Workday modules including payroll, compensation, and learning to improve operational efficiency and compliance Integrations Management: Designs, configures, and manages integrations between Workday and third-party systems including HR, payroll, and finance to ensure secure and seamless data exchange Develops integrations using Enterprise Interface Builder (EIB), Core Connectors, and Workday Studio to automate and streamline processes Creates test cases for payroll and non-payroll integrations covering staffing events and data changes to ensure system accuracy Monitors data feeds and resolves integration issues to maintain data quality and reliability Maintains integration documentation, data mapping, and audit trails to support transparency and troubleshooting Stakeholder Engagement & Training: Provides training, documentation, and system support to HR, IT, and business users to drive adoption and effective use of Workday modules Engages with HR colleagues to validate custom automations and integration solutions to meet specific functional needs Works closely with cross-functional teams to gather feedback, define system enhancements, and lead Workday-related initiatives Project Management & Workday Innovation: Leads Human Resources Information System (HRIS) projects from planning through execution to ensure on-time delivery and user acceptance Stays informed of new Workday features and updates to assess applicability and recommend enhancements May perform other duties as assigned by management SKILLS AND KNOWLEDGE Ability to manage multiple tasks and projects under pressure in fast-paced environments Knowledge of both functional and technical aspects of the Workday platform Ability to perform detailed work with a high level of accuracy and a strong focus on data integrity and system security Ability to troubleshoot and resolve technical issues within Workday, including complex system and integration problems Familiarity with integration tools such as Workday Studio, Enterprise Interface Builder (EIB), and Workday Web Services (WWS) Experience with integration technologies including REST and SOAP APIs, XML, XSLT, and JSON Understanding of security and data privacy standards such as Sarbanes-Oxley (SOX), General Data Protection Regulation (GDPR), and related frameworks Experience using Workday modules such as Recruiting, Benefits, Absence, Compensation, Time Tracking, Payroll, Talent & Performance, and Integrations Expertise in Workday reporting tools, including advanced, matrix, and composite reports, as well as calculated fields Experience working with Business Intelligence tools for report generation and data analysis Understanding of HR processes, business requirements, and best practices, with the ability to translate them into technical Workday solutions Communication and stakeholder management skills with the ability to collaborate effectively across technical and non-technical teams Openness to learning and expanding on current Human Resources (HR) business processes Commitment to confidentiality and integrity, with the ability to handle sensitive, nonpublic information JOB REQUIREMENTS Bachelor s degree in Human Resources, Information Systems, Business Administration, or a related field 6-8 years of relevant professional experience in Human Resources Information Systems (HRIS) or related domains Minimum 5 years of hands-on experience with Workday, including Core Human Capital Management (HCM), Security, and Reporting modules Workday certifications required: Workday HCM Core Certification Workday Security Certification DISCLAIMER The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties and skills required personnel so classified. WORK ENVIRONMENT While performing the responsibilities of this position, the work environment characteristics listed below are representative of the environment the employee will encounter: Usual office working conditions. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions of this job. TERMS OF EMPLOYMENT Salary and benefits shall be paid consistent with Arete salary and benefit policy. DECLARATION The Arete Incident Response Human Resources Department retains the sole right and discretion to make changes to this job description. EQUAL EMPLOYMENT OPPORTUNITY We re proud to be an equal opportunity employer and celebrate our employees differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better. Arete Incident Response is an outstanding (and growing) company with a very dedicated, fun team. We offer competitive salaries, fully paid benefits including Medical/Dental, Life/Disability Insurance, 401(k) and the opportunity to work with some of the latest and greatest in the fast-growing cyber security industry. When you join Arete You ll be doing work that matters alongside other talented people, transforming the way people, businesses, and things connect with each other. Of course, we will offer you great pay and benefits, but we re about more than that. Arete is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Arete, where experience matters. Equal Employment Opportunity We re proud to be an equal opportunity employer- and celebrate our employees differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.