About the Role Abnormal Security is seeking an ambitious and growth-oriented Product Manager 2 based in India to drive innovation within our Multi Product Platform (MPP) team. At Abnormal, our mission is protecting organizations from Global 2000 enterprises to small businesses from sophisticated cybersecurity threats. Through our pioneering approach to email security, account takeover detection, and expanding use cases leveraging AI technology, weve become one of the fastest-growing cybersecurity companies globally. The MPP Division focuses on two critical pillars: Delivering enterprise-grade platform capabilities and features such as RBAC, centralized notifications, and a seamless portal experience for internal product teams and customers. Creating intuitive, streamlined onboarding processes that enable customers to rapidly deploy and immediately recognize the value of our platform. As a Product Manager 2, you will lead product definition, roadmap development, and strategic planning within your assigned product areas. You will leverage AI tools daily for efficiency, clarity, and informed decision-making, and you ll prototype new ideas rapidly using innovative tools such as v0. You will collaborate closely with stakeholders across Engineering, Design, GTM, Product, and executive leadership to execute and deliver measurable customer value. What You Will Do: Lead product definition, prioritization, and alignment across your assigned areas. Regularly utilize AI-driven tools to enhance productivity, analysis, and decision-making. Prototype and validate concepts quickly using tools like v0, enabling rapid feedback and iterative improvement. Drive roadmap planning to prioritize initiatives that align with customer needs and strategic business objectives. Collaborate closely with cross-functional teams, ensuring clarity and alignment toward achieving product milestones. Continuously engage with customer feedback and analyze market trends to inform product enhancements and strategy. Must Haves: 3+ years of relevant Product Management experience. Demonstrated experience with highly technical products. Experience rapidly prototyping ideas using modern tools (e.g., v0). Exceptional communication and collaboration skills, effective in interacting with diverse internal and external stakeholders. Strong analytical skills and a structured approach to solving ambiguous, complex problems. High level of ownership, accountability, and operational excellence. Growth mindset and adaptability in a dynamic startup environment. Proficiency with AI-driven tools for day-to-day task efficiency and decision support. Nice to Have: Prior experience with enterprise SaaS/B2B products. Startup experience. Cybersecurity industry background. Experience as a software engineer. Experience developing platform features used broadly by internal teams and external customers. #LI-MT1

About the Role At Abnormal Security, we are on a thrilling mission to safeguard the worlds largest enterprises against a vast range of relentless email and collaboration application cyber security attacks. Our relentless pursuit involves crafting an exceptional suite of products that empowers customers to seamlessly visualize, expertly control, and fearlessly combat cyber-security threats. Abnormal engineering division is actively seeking passionate Backend Engineers to embark on this exhilarating journey alongside us.The ideal candidate will have the following qualities: Growth-oriented, looking to increase impact, responsibility, and ownership over time Detail driven and care about code quality, testing, and performance Looking to grow as an engineer as part of a strong team, learning from established engineers, product managers, and designers Strong communication skills and proven ability to work autonomously and asynchronously with remote collaborators and stakeholders Comfortable with test driven development, working as part of a large organization divided by standardized interfaces. What You ll Do Design and Development: Build and scale secure, high-quality integrations and data ingestion pipelines with third-party platforms. Your work will power multiple Abnormal products by ensuring reliable, real-time data flow across key customer-facing features. You will be relied upon to own the delivery of complex features for a Standing Team -- to design, decompose, execute, and launch . You will play the role of a highly capable feature lead, able to take a clearly defined business problem, and design a technical approach to implement. Testing and Debugging: Conduct thorough testing of applications, including unit testing and integration testing. Use debugging tools and techniques to diagnose and fix issues in a timely manner. Support and On-call: Provide technical support to troubleshoot and resolve issues reported by users or identified through monitoring systems and participate in on-call rotations. Collaboration and Communication: Communicate effectively in Async manner with team members to provide updates, discuss challenges and propose solutions. You will be participating in code reviews to maintain code quality and in system design discussions. Continuous Learning and Improvement: Actively contribute to knowledge sharing within the team and participate in professional development activities. Must Have 5+ years of industry experience and 2+ Yrs experience as a Python Backend engineer with expertise developing production grade services from scratch. Familiarity with AWS services and deployment practices. Nice to Have Experience with Golang, Kafka Knowledge of containerization using Docker or similar technologies. Understanding of database systems and proficiency in SQL. #LI-AB2 #LI-

The Opportunity Abnormal AI is revolutionizing cybersecurity by leveraging AI-native technologies to combat modern cyber threats. We re building a team of top-tier engineers who are excited to use Generative AI tools like Cursor, GitHub Copilot, and Claude to redefine how software is built faster, smarter, and more efficient. We are seeking a highly skilled Software Engineer II to help shape the future of AI-powered application development. If you re passionate about cutting-edge technology, scalable systems, and solving real-world challenges, this is your opportunity. What You ll Do as a Software Engineer II As part of our engineering team, you will: Leverage AI-powered Development - Use Cursor, Copilot, and other AI tools to enhance productivity, optimize workflows, and automate repetitive tasks. Develop Data-Driven Applications - Build consumer-grade interfaces and APIs that power our advanced behavioral AI insights. Combat Modern Cyber Threats - Design and deploy secure, scalable systems that detect and prevent sophisticated cyberattacks. Collaborate with Fortune 500 Enterprises - Work with customers and security teams to rapidly iterate and deliver impactful solutions. Build at Scale - Design backend services and cloud architectures that support billions of security events across enterprises worldwide. Technical Requirements We re looking for engineers who have: 3+ years of professional experience in software development. Backend development experience with Python, TypeScript, or Go. Proficiency in frontend frameworks - React, Angular, or Vue. Familiarity with AI development tools such as Cursor, GitHub Copilot, or Claude. Experience / passion in building scalable, enterprise-grade applications. Knowledge of cloud platforms (AWS, GCP, or Azure) and containerization (Docker, Kubernetes). Strong fundamentals in computer science, data structures, and performance optimization. Why Abnormal AI? Work on AI-native Security Solutions - Build real-world AI-powered applications that protect enterprises from evolving cyber threats. Leverage AI to Accelerate Development - We encourage AI-assisted coding to enhance creativity, eliminate grunt work, and boost engineering velocity. Solve Complex Challenges at Scale - Work on high-volume, distributed systems processing billions of security signals. Join a High-Caliber Team - Collaborate with industry-leading engineers, AI researchers, and security experts. Impact Fortune 500 Enterprises - Build solutions that secure the world s largest companies from sophisticated cyber attacks. Ready to be part of AI transformation at Abnormal AI? Apply Now! Once you apply, you ll be invited to our AI-powered Development Challenge, where you ll gain hands-on experience with AI-powered tools like Cursor and Copilot to build real-world application features. This challenge is a take-home assignment, requiring 2-4 hours of work to be completed within one week - apply when you re ready!

The Opportunity Abnormal AI is revolutionizing cybersecurity by leveraging AI-native technologies to combat modern cyber threats. We re building a team of top-tier engineers who are excited to use Generative AI tools like Cursor, GitHub Copilot, and Claude to redefine how software is built faster, smarter, and more efficient. We are seeking a highly skilled Software Engineer II to help shape the future of AI-powered application development. If you re passionate about cutting-edge technology, scalable systems, and solving real-world challenges, this is your opportunity. What You ll Do as a Software Engineer II As part of our engineering team, you will: Leverage AI-powered Development - Use Cursor, Copilot, and other AI tools to enhance productivity, optimize workflows, and automate repetitive tasks. Develop Data-Driven Applications - Build consumer-grade interfaces and APIs that power our advanced behavioral AI insights. Combat Modern Cyber Threats - Design and deploy secure, scalable systems that detect and prevent sophisticated cyberattacks. Collaborate with Fortune 500 Enterprises - Work with customers and security teams to rapidly iterate and deliver impactful solutions. Build at Scale - Design backend services and cloud architectures that support billions of security events across enterprises worldwide. Technical Requirements We re looking for engineers who have: 3+ years of professional experience in software development. Backend development experience with Python, TypeScript, or Go. Proficiency in frontend frameworks - React, Angular, or Vue. Familiarity with AI development tools such as Cursor, GitHub Copilot, or Claude. Experience / passion in building scalable, enterprise-grade applications. Knowledge of cloud platforms (AWS, GCP, or Azure) and containerization (Docker, Kubernetes). Strong fundamentals in computer science, data structures, and performance optimization. Why Abnormal AI Work on AI-native Security Solutions - Build real-world AI-powered applications that protect enterprises from evolving cyber threats. Leverage AI to Accelerate Development - We encourage AI-assisted coding to enhance creativity, eliminate grunt work, and boost engineering velocity. Solve Complex Challenges at Scale - Work on high-volume, distributed systems processing billions of security signals. Join a High-Caliber Team - Collaborate with industry-leading engineers, AI researchers, and security experts. Impact Fortune 500 Enterprises - Build solutions that secure the world s largest companies from sophisticated cyber attacks. Ready to be part of AI transformation at Abnormal AIApply Now! Once you apply, you ll be invited to our AI-powered Development Challenge, where you ll gain hands-on experience with AI-powered tools like Cursor and Copilot to build real-world application features. This challenge is a take-home assignment, requiring 2-4 hours of work to be completed within one week - apply when you re ready!

The Opportunity Abnormal AI is revolutionizing cybersecurity by leveraging AI-native technologies to combat modern cyber threats. We re building a team of top-tier engineers who are excited to use Generative AI tools like Cursor, GitHub Copilot, and Claude to redefine how software is built faster, smarter, and more efficient. We are seeking a highly skilled Software Engineer II to help shape the future of AI-powered application development. If you re passionate about cutting-edge technology, scalable systems, and solving real-world challenges, this is your opportunity. What You ll Do as a Software Engineer II As part of our engineering team, you will: Leverage AI-powered Development - Use Cursor, Copilot, and other AI tools to enhance productivity, optimize workflows, and automate repetitive tasks. Develop Data-Driven Applications - Build consumer-grade interfaces and APIs that power our advanced behavioral AI insights. Combat Modern Cyber Threats - Design and deploy secure, scalable systems that detect and prevent sophisticated cyberattacks. Collaborate with Fortune 500 Enterprises - Work with customers and security teams to rapidly iterate and deliver impactful solutions. Build at Scale - Design backend services and cloud architectures that support billions of security events across enterprises worldwide. Technical Requirements We re looking for engineers who have: 3+ years of professional experience in software development. Backend development experience with Python, TypeScript, or Go. Proficiency in frontend frameworks - React, Angular, or Vue. Familiarity with AI development tools such as Cursor, GitHub Copilot, or Claude. Experience / passion in building scalable, enterprise-grade applications. Knowledge of cloud platforms (AWS, GCP, or Azure) and containerization (Docker, Kubernetes). Strong fundamentals in computer science, data structures, and performance optimization. Why Abnormal AI Work on AI-native Security Solutions - Build real-world AI-powered applications that protect enterprises from evolving cyber threats. Leverage AI to Accelerate Development - We encourage AI-assisted coding to enhance creativity, eliminate grunt work, and boost engineering velocity. Solve Complex Challenges at Scale - Work on high-volume, distributed systems processing billions of security signals. Join a High-Caliber Team - Collaborate with industry-leading engineers, AI researchers, and security experts. Impact Fortune 500 Enterprises - Build solutions that secure the world s largest companies from sophisticated cyber attacks. Ready to be part of AI transformation at Abnormal AIApply Now! Once you apply, you ll be invited to our AI-powered Development Challenge, where you ll gain hands-on experience with AI-powered tools like Cursor and Copilot to build real-world application features. This challenge is a take-home assignment, requiring 2-4 hours of work to be completed within one week - apply when you re ready! #LI-AB2

The Opportunity Abnormal AI is revolutionizing cybersecurity by leveraging AI-native technologies to combat modern cyber threats. We re building a team of top-tier engineers who are excited to use Generative AI tools like Cursor, GitHub Copilot, and Claude to redefine how software is built faster, smarter, and more efficient. We are seeking a highly skilled Software Engineer II to help shape the future of AI-powered application development. If you re passionate about cutting-edge technology, scalable systems, and solving real-world challenges, this is your opportunity. What You ll Do as a Software Engineer II As part of our engineering team, you will: Leverage AI-powered Development - Use Cursor, Copilot, and other AI tools to enhance productivity, optimize workflows, and automate repetitive tasks. Develop Data-Driven Applications - Build consumer-grade interfaces and APIs that power our advanced behavioral AI insights. Combat Modern Cyber Threats - Design and deploy secure, scalable systems that detect and prevent sophisticated cyberattacks. Collaborate with Fortune 500 Enterprises - Work with customers and security teams to rapidly iterate and deliver impactful solutions. Build at Scale - Design backend services and cloud architectures that support billions of security events across enterprises worldwide. Technical Requirements We re looking for engineers who have: 3+ years of professional experience working on data-intensive applications and distributed systems. This is not a Data Engineering role. Backend development experience with Python or Go. Depth in at least one key area of the data platform tech stack - batch processing, streaming systems, data orchestration, data infrastructure. Familiarity with AI development tools such as Cursor, GitHub Copilot, or Claude. Experience / passion in building scalable, enterprise-grade applications. Experience with any big data technologies such as Spark or Databricks or Trino or Kafka/Hadoop etc. Knowledge of cloud platforms (AWS, GCP, or Azure) and containerization (Docker, Kubernetes). Strong fundamentals in computer science, data structures, and performance optimization. Why Abnormal AI? Work on AI-native Security Solutions - Build real-world AI-powered applications that protect enterprises from evolving cyber threats. Leverage AI to Accelerate Development - We encourage AI-assisted coding to enhance creativity, eliminate grunt work, and boost engineering velocity. Solve Complex Challenges at Scale - Work on high-volume, distributed systems processing billions of security signals. Join a High-Caliber Team - Collaborate with industry-leading engineers, AI researchers, and security experts. Impact Fortune 500 Enterprises - Build solutions that secure the world s largest companies from sophisticated cyber attacks. Ready to be part of AI transformation at Abnormal AI? Apply Now! Once you apply, you ll be invited to our AI-powered Development Challenge , where you ll gain hands-on experience with AI-powered tools like Cursor and Copilot to build real-world application features. This challenge is a take-home assignment, requiring 2-4 hours of work to be completed within one week - apply when you re ready!

About You You re an experienced, customer-obsessed technical support professional with a passion for solving complex problems in high-stakes environments. With 4+ years of experience, you ve developed a track record of supporting enterprise customers, driving technical investigations, and advocating for continuous product improvement. Youre energized by the evolving threat landscape in email and SaaS security, and you re excited to support a platform that uses behavioral AI to stop the attacks others miss. Youre equal parts communicator, troubleshooter, and customer champion committed to delivering exceptional support and building customer trust at every step. What You Bring: 4+ years in technical support roles, ideally in cybersecurity, enterprise SaaS, or API-driven platforms. Strong knowledge of email security fundamentals, SaaS platforms, and cloud ecosystems like Microsoft 365, Google Workspace, Slack, Okta, Splunk, Crowdstrike, Cortex SOAR, Rest API or Zoom. Proven ability to debug complex technical issues, analyze logs, and collaborate cross-functionally with Engineering and Product teams. Excellent written and verbal communication skills, with the ability to explain technical concepts to both technical and non-technical stakeholders. Familiarity with support and collaboration tools such as Zendesk, Salesforce, Jira, and Confluence. A mindset for continuous learning, efficiency, and improving both the customer experience and internal support processes. Experience using AI tools (e.g., GPT-based assistants, internal chatbots, or AI-powered support platforms) for troubleshooting or prompting is a strong plus. In This Role, You Will: Act as a trusted L1 technical advisor for enterprise customers using Abnormal s Cloud Email Security, AI Security Agents, and Saas Security. Own and resolve inbound support tickets including configuration issues, API questions, behavioral false positives, and threat investigations. Provide customers with clear, timely updates, root cause insights, and solution recommendations that reinforce product confidence and trust. Collaborate closely with Engineering to ensure timely, high-quality resolutions and robust post-mortem documentation. Support seamless customer onboarding and engagement by working alongside Customer Success Managers. Create and maintain internal and external knowledge base content to improve case deflection and empower customers. Identify patterns in support interactions to flag recurring pain points and drive product improvements. #LI-UC1

About the Role Abnormal AI is seeking a Service Desk Supervisor to enhance our IT team. As a rapidly expanding cybersecurity firm, our focus is on scaling technology support processes while ensuring a secure environment that optimally balances superior security practices with user experience and productivity. In this pivotal role, you will manage our IT support team in India, driving efficiency in technical issue resolution and maintaining our high standards of customer service. You will leverage trend analysis and data-driven dashboards to monitor performance metrics, enabling informed decision-making that enhances user support and satisfaction in a remote work setting. Key Responsibilities Trend Analysis & Dashboard Development: Utilize data-driven dashboards to analyze support trends, identify patterns, and report insights that inform service improvements and strategic decisions. Team Leadership: Lead and motivate a remote technical support team, fostering a culture of excellence and accountability while ensuring effective use of tools like ServiceNow, Google Workspaces, MacOS, Windows, JAMF, Intune, Slack, and Zoom. Process Optimization: Drive continuous improvement by analyzing current processes and implementing optimized workflows that enhance efficiency and support quality. KPI Definition & Monitoring: Define, implement, and track key performance indicators (KPIs) to measure the effectiveness, efficiency, and satisfaction of end-user services, continuously identifying areas for enhancement and corrective actions. Cross-Functional Collaboration: Work closely with IT engineering, Security, and HR to ensure seamless delivery of solutions that support the entire employee lifecycle, from onboarding to offboarding. Vendor Management: Manage relationships and contracts with vendors related to end-user support tools and services, ensuring alignment with organizational goals. Forecasting & Resource Management: Oversee computer inventory management, including resource allocation and procurement, while forecasting hardware and software expenditures based on current and future needs. Who You Are Strong communicator with excellent documentation and reporting skills. Collaborative team player capable of motivating and developing a diverse team. Results-oriented, adaptable, and thrives in a fast-paced environment. Intellectually curious and committed to continuous improvement, always seeking to enhance service quality through innovative solutions. Must Haves 7+ years of experience in IT support or end-user services. Bachelor s degree in Computer Engineering, Information Technology, Business Administration, or a related field. Proven experience in a global and remote-first work environment. Nice to Have ITIL Certification. Familiarity with hardware as a service (HaaS) partnerships. Experience with Apple Business Manager and Automated Device Enrollment. Join us at Abnormal AI to make a meaningful impact on our user support processes and contribute to our mission of delivering exceptional cybersecurity solutions! #LI-AT1

About You You re an experienced, customer-obsessed technical support professional with a passion for solving complex problems in high-stakes environments. With 4+ years of experience, you ve developed a track record of supporting enterprise customers, driving technical investigations, and advocating for continuous product improvement. Youre energized by the evolving threat landscape in email and SaaS security, and you re excited to support a platform that uses behavioral AI to stop the attacks others miss. Youre equal parts communicator, troubleshooter, and customer champion committed to delivering exceptional support and building customer trust at every step. What You Bring: 4+ years in technical support roles, ideally in cybersecurity, enterprise SaaS, or API-driven platforms. Strong knowledge of email security fundamentals, SaaS platforms, and cloud ecosystems like Microsoft 365, Google Workspace, Slack, Okta, Splunk, Crowdstrike, Cortex SOAR, Rest API or Zoom. Proven ability to debug complex technical issues, analyze logs, and collaborate cross-functionally with Engineering and Product teams. Excellent written and verbal communication skills, with the ability to explain technical concepts to both technical and non-technical stakeholders. Familiarity with support and collaboration tools such as Zendesk, Salesforce, Jira, and Confluence. A mindset for continuous learning, efficiency, and improving both the customer experience and internal support processes. Experience using AI tools (e.g., GPT-based assistants, internal chatbots, or AI-powered support platforms) for troubleshooting or prompting is a strong plus. In This Role, You Will: Act as a trusted L1 technical advisor for enterprise customers using Abnormal s Cloud Email Security, AI Security Agents, and Saas Security. Own and resolve inbound support tickets including configuration issues, API questions, behavioral false positives, and threat investigations. Provide customers with clear, timely updates, root cause insights, and solution recommendations that reinforce product confidence and trust. Collaborate closely with Engineering to ensure timely, high-quality resolutions and robust post-mortem documentation. Support seamless customer onboarding and engagement by working alongside Customer Success Managers. Create and maintain internal and external knowledge base content to improve case deflection and empower customers. Identify patterns in support interactions to flag recurring pain points and drive product improvements. #LI-UC1 Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here . If you would like more information on your EEO rights under the law, please click here .

The Data Platform team at Abnormal Security is seeking a Software Engineer to join their team. As a Software Engineer, you will play a crucial role in partnering with the existing team to define and build the next generation data platform. Your responsibilities will include building, scaling, and maintaining batch data platform offerings, optimizing the performance of offline data processing systems, and enhancing the reliability and security of offline data storage systems. To be successful in this role, you must have at least 4 years of experience working on data-intensive applications and distributed systems. Strong programming skills in Python, Golang, or similar languages are required, along with the ability to write clean, efficient, and testable code. Additionally, a depth in at least one key area of the data platform tech stack is essential, such as batch processing, streaming systems, data orchestration, or data infrastructure. Experience with AWS or similar public commercial clouds like Azure or GCP is also a must. Ideal candidates will have prior experience in up-leveling the use of Spark or similar frameworks in a tech startup setting to support growth and scale. Experience with Databricks and working in platform or similar teams serving global stakeholders is considered a plus. Joining the Data Platform team at Abnormal Security offers numerous opportunities for career advancement and growth. You will have the chance to solve complex problems, grow into senior/technical leadership roles, and position yourself as one of the founding engineers for a new team. Take ownership of your career and contribute to our mission of empowering the engineering team to stop cybercrime as we expand our offerings across different clouds and regions.,

Technical Delivery & Operational Excellence Build and iterate on product offerings, APIs, platforms, frameworks and tools. Responsible for designing, developing, and maintaining feature buildouts to support a world-class user experience for our customers. Ensure system stability and reliability of your crafted work. Participate in regular code and design reviews as well as team-wide on-call rotation. Write code with testability, readability, edge cases, and errors in mind. Write and review technical design documents. Teamwork & Collaboration Communicate effectively in Async manner with team members to provide updates, discuss challenges and propose solutions. Collaborate closely with product managers, designers, and engineers. Take ownership of projects and is a driver who adds instant adrenaline and drives positive impact when placed on projects and teams. Participate in team roadmap discussions & (good to have) proposing long term plans. Actively contribute to knowledge sharing within the team and participate in professional development activities. Must have Skills Experienced Sr Software Engineer having 7+ years of industry experience with strong software engineering fundamentals. Futuristic, ability to look at the bigger picture, growing system needs. Growth-oriented, looking to increase impact, responsibility, and ownership over time Proven ability to own and drive complex systems end-to-end, with strong knowledge of team-owned services and the ability to collaborate and influence cross-team goals and roadmaps. Strong experience writing production Python code and working with Postgres databases. Solid experience in system design and building resilient, scalable applications with an emphasis on operational excellence. Detail driven and care about code quality, testing, and performance. Ability to make practical trade-offs and propose technical solutions, including writing technical design documents and leading its adoption. Strong understanding of service health, monitoring, fault tolerance, and incident response practices. Strong communication skills and proven ability to work autonomously and asynchronously with remote collaborators and stakeholders. Strong communication and mentorship skills to influence team-wide engineering practices. Nice to Have Skills Experience with Golang and airflow orchestration. Familiarity with ChatGPT, Cursor and other GenAI productivity tools.

Optimize the performance of offline data processing systems (we use PySpark and Databricks ) to increase their efficiency. Improve the reliability and security posture of offline data storage systems. Define and deliver our data platform offerings across AWS, Azure to empower and delight our internal engineering customers (Data Science and ML) Must Haves 6+ years of experience working on data-intensive applications and distributed systems. This is not a Data Engineering role. Strong programming skills in Python, Golang, or similar languages. Depth in at least one key area of the Data Platform tech stack - batch processing systems (we use Spark ), data modeling (DBT), data orchestration systems (such as Airflow )Relational DBs, key value and/or document datastores, caches, Kafka, Spark (or other batch processing systems) Excellent ability and strong desire to onboard and mentor other engineers. Experience in working with AWS (or a similar public commercial cloud such as Azure / GCP). Nice to Haves Prior experience in up-leveling the use of Spark (or similar data processing systems) in a tech startup to support their growth and scale. Prior experience with Databricks .