About the Role Abnormal Security is seeking an ambitious and growth-oriented Product Manager 2 based in India to drive innovation within our Multi Product Platform (MPP) team. At Abnormal, our mission is protecting organizations from Global 2000 enterprises to small businesses from sophisticated cybersecurity threats. Through our pioneering approach to email security, account takeover detection, and expanding use cases leveraging AI technology, weve become one of the fastest-growing cybersecurity companies globally. The MPP Division focuses on two critical pillars: Delivering enterprise-grade platform capabilities and features such as RBAC, centralized notifications, and a seamless portal experience for internal product teams and customers. Creating intuitive, streamlined onboarding processes that enable customers to rapidly deploy and immediately recognize the value of our platform. As a Product Manager 2, you will lead product definition, roadmap development, and strategic planning within your assigned product areas. You will leverage AI tools daily for efficiency, clarity, and informed decision-making, and you ll prototype new ideas rapidly using innovative tools such as v0. You will collaborate closely with stakeholders across Engineering, Design, GTM, Product, and executive leadership to execute and deliver measurable customer value. What You Will Do: Lead product definition, prioritization, and alignment across your assigned areas. Regularly utilize AI-driven tools to enhance productivity, analysis, and decision-making. Prototype and validate concepts quickly using tools like v0, enabling rapid feedback and iterative improvement. Drive roadmap planning to prioritize initiatives that align with customer needs and strategic business objectives. Collaborate closely with cross-functional teams, ensuring clarity and alignment toward achieving product milestones. Continuously engage with customer feedback and analyze market trends to inform product enhancements and strategy. Must Haves: 3+ years of relevant Product Management experience. Demonstrated experience with highly technical products. Experience rapidly prototyping ideas using modern tools (e.g., v0). Exceptional communication and collaboration skills, effective in interacting with diverse internal and external stakeholders. Strong analytical skills and a structured approach to solving ambiguous, complex problems. High level of ownership, accountability, and operational excellence. Growth mindset and adaptability in a dynamic startup environment. Proficiency with AI-driven tools for day-to-day task efficiency and decision support. Nice to Have: Prior experience with enterprise SaaS/B2B products. Startup experience. Cybersecurity industry background. Experience as a software engineer. Experience developing platform features used broadly by internal teams and external customers. #LI-MT1
The Opportunity Abnormal AI is revolutionizing cybersecurity by leveraging AI-native technologies to combat modern cyber threats. We re building a team of top-tier engineers who are excited to use Generative AI tools like Cursor, GitHub Copilot, and Claude to redefine how software is built faster, smarter, and more efficient. We are seeking a highly skilled Software Engineer II to help shape the future of AI-powered application development. If you re passionate about cutting-edge technology, scalable systems, and solving real-world challenges, this is your opportunity. What You ll Do as a Software Engineer II As part of our engineering team, you will: Leverage AI-powered Development - Use Cursor, Copilot, and other AI tools to enhance productivity, optimize workflows, and automate repetitive tasks. Develop Data-Driven Applications - Build consumer-grade interfaces and APIs that power our advanced behavioral AI insights. Combat Modern Cyber Threats - Design and deploy secure, scalable systems that detect and prevent sophisticated cyberattacks. Collaborate with Fortune 500 Enterprises - Work with customers and security teams to rapidly iterate and deliver impactful solutions. Build at Scale - Design backend services and cloud architectures that support billions of security events across enterprises worldwide. Technical Requirements We re looking for engineers who have: 3+ years of professional experience in software development. Backend development experience with Python, TypeScript, or Go. Proficiency in frontend frameworks - React, Angular, or Vue. Familiarity with AI development tools such as Cursor, GitHub Copilot, or Claude. Experience / passion in building scalable, enterprise-grade applications. Knowledge of cloud platforms (AWS, GCP, or Azure) and containerization (Docker, Kubernetes). Strong fundamentals in computer science, data structures, and performance optimization. Why Abnormal AI? Work on AI-native Security Solutions - Build real-world AI-powered applications that protect enterprises from evolving cyber threats. Leverage AI to Accelerate Development - We encourage AI-assisted coding to enhance creativity, eliminate grunt work, and boost engineering velocity. Solve Complex Challenges at Scale - Work on high-volume, distributed systems processing billions of security signals. Join a High-Caliber Team - Collaborate with industry-leading engineers, AI researchers, and security experts. Impact Fortune 500 Enterprises - Build solutions that secure the world s largest companies from sophisticated cyber attacks. Ready to be part of AI transformation at Abnormal AI? Apply Now! Once you apply, you ll be invited to our AI-powered Development Challenge, where you ll gain hands-on experience with AI-powered tools like Cursor and Copilot to build real-world application features. This challenge is a take-home assignment, requiring 2-4 hours of work to be completed within one week - apply when you re ready!
About the Role At Abnormal Security, we are on a thrilling mission to safeguard the worlds largest enterprises against a vast range of relentless email and collaboration application cyber security attacks. Our relentless pursuit involves crafting an exceptional suite of products that empowers customers to seamlessly visualize, expertly control, and fearlessly combat cyber-security threats. Abnormal engineering division is actively seeking passionate Backend Engineers to embark on this exhilarating journey alongside us.The ideal candidate will have the following qualities: Growth-oriented, looking to increase impact, responsibility, and ownership over time Detail driven and care about code quality, testing, and performance Looking to grow as an engineer as part of a strong team, learning from established engineers, product managers, and designers Strong communication skills and proven ability to work autonomously and asynchronously with remote collaborators and stakeholders Comfortable with test driven development, working as part of a large organization divided by standardized interfaces. What You ll Do Design and Development: Build and scale secure, high-quality integrations and data ingestion pipelines with third-party platforms. Your work will power multiple Abnormal products by ensuring reliable, real-time data flow across key customer-facing features. You will be relied upon to own the delivery of complex features for a Standing Team -- to design, decompose, execute, and launch . You will play the role of a highly capable feature lead, able to take a clearly defined business problem, and design a technical approach to implement. Testing and Debugging: Conduct thorough testing of applications, including unit testing and integration testing. Use debugging tools and techniques to diagnose and fix issues in a timely manner. Support and On-call: Provide technical support to troubleshoot and resolve issues reported by users or identified through monitoring systems and participate in on-call rotations. Collaboration and Communication: Communicate effectively in Async manner with team members to provide updates, discuss challenges and propose solutions. You will be participating in code reviews to maintain code quality and in system design discussions. Continuous Learning and Improvement: Actively contribute to knowledge sharing within the team and participate in professional development activities. Must Have 5+ years of industry experience and 2+ Yrs experience as a Python Backend engineer with expertise developing production grade services from scratch. Familiarity with AWS services and deployment practices. Nice to Have Experience with Golang, Kafka Knowledge of containerization using Docker or similar technologies. Understanding of database systems and proficiency in SQL. #LI-AB2 #LI-
The Opportunity Abnormal AI is revolutionizing cybersecurity by leveraging AI-native technologies to combat modern cyber threats. We re building a team of top-tier engineers who are excited to use Generative AI tools like Cursor, GitHub Copilot, and Claude to redefine how software is built faster, smarter, and more efficient. We are seeking a highly skilled Software Engineer II to help shape the future of AI-powered application development. If you re passionate about cutting-edge technology, scalable systems, and solving real-world challenges, this is your opportunity. What You ll Do as a Software Engineer II As part of our engineering team, you will: Leverage AI-powered Development - Use Cursor, Copilot, and other AI tools to enhance productivity, optimize workflows, and automate repetitive tasks. Develop Data-Driven Applications - Build consumer-grade interfaces and APIs that power our advanced behavioral AI insights. Combat Modern Cyber Threats - Design and deploy secure, scalable systems that detect and prevent sophisticated cyberattacks. Collaborate with Fortune 500 Enterprises - Work with customers and security teams to rapidly iterate and deliver impactful solutions. Build at Scale - Design backend services and cloud architectures that support billions of security events across enterprises worldwide. Technical Requirements We re looking for engineers who have: 3+ years of professional experience in software development. Backend development experience with Python, TypeScript, or Go. Proficiency in frontend frameworks - React, Angular, or Vue. Familiarity with AI development tools such as Cursor, GitHub Copilot, or Claude. Experience / passion in building scalable, enterprise-grade applications. Knowledge of cloud platforms (AWS, GCP, or Azure) and containerization (Docker, Kubernetes). Strong fundamentals in computer science, data structures, and performance optimization. Why Abnormal AI Work on AI-native Security Solutions - Build real-world AI-powered applications that protect enterprises from evolving cyber threats. Leverage AI to Accelerate Development - We encourage AI-assisted coding to enhance creativity, eliminate grunt work, and boost engineering velocity. Solve Complex Challenges at Scale - Work on high-volume, distributed systems processing billions of security signals. Join a High-Caliber Team - Collaborate with industry-leading engineers, AI researchers, and security experts. Impact Fortune 500 Enterprises - Build solutions that secure the world s largest companies from sophisticated cyber attacks. Ready to be part of AI transformation at Abnormal AIApply Now! Once you apply, you ll be invited to our AI-powered Development Challenge, where you ll gain hands-on experience with AI-powered tools like Cursor and Copilot to build real-world application features. This challenge is a take-home assignment, requiring 2-4 hours of work to be completed within one week - apply when you re ready! #LI-AB2
The Opportunity Abnormal AI is revolutionizing cybersecurity by leveraging AI-native technologies to combat modern cyber threats. We re building a team of top-tier engineers who are excited to use Generative AI tools like Cursor, GitHub Copilot, and Claude to redefine how software is built faster, smarter, and more efficient. We are seeking a highly skilled Software Engineer II to help shape the future of AI-powered application development. If you re passionate about cutting-edge technology, scalable systems, and solving real-world challenges, this is your opportunity. What You ll Do as a Software Engineer II As part of our engineering team, you will: Leverage AI-powered Development - Use Cursor, Copilot, and other AI tools to enhance productivity, optimize workflows, and automate repetitive tasks. Develop Data-Driven Applications - Build consumer-grade interfaces and APIs that power our advanced behavioral AI insights. Combat Modern Cyber Threats - Design and deploy secure, scalable systems that detect and prevent sophisticated cyberattacks. Collaborate with Fortune 500 Enterprises - Work with customers and security teams to rapidly iterate and deliver impactful solutions. Build at Scale - Design backend services and cloud architectures that support billions of security events across enterprises worldwide. Technical Requirements We re looking for engineers who have: 3+ years of professional experience in software development. Backend development experience with Python, TypeScript, or Go. Proficiency in frontend frameworks - React, Angular, or Vue. Familiarity with AI development tools such as Cursor, GitHub Copilot, or Claude. Experience / passion in building scalable, enterprise-grade applications. Knowledge of cloud platforms (AWS, GCP, or Azure) and containerization (Docker, Kubernetes). Strong fundamentals in computer science, data structures, and performance optimization. Why Abnormal AI Work on AI-native Security Solutions - Build real-world AI-powered applications that protect enterprises from evolving cyber threats. Leverage AI to Accelerate Development - We encourage AI-assisted coding to enhance creativity, eliminate grunt work, and boost engineering velocity. Solve Complex Challenges at Scale - Work on high-volume, distributed systems processing billions of security signals. Join a High-Caliber Team - Collaborate with industry-leading engineers, AI researchers, and security experts. Impact Fortune 500 Enterprises - Build solutions that secure the world s largest companies from sophisticated cyber attacks. Ready to be part of AI transformation at Abnormal AIApply Now! Once you apply, you ll be invited to our AI-powered Development Challenge, where you ll gain hands-on experience with AI-powered tools like Cursor and Copilot to build real-world application features. This challenge is a take-home assignment, requiring 2-4 hours of work to be completed within one week - apply when you re ready!
The Opportunity Abnormal AI is revolutionizing cybersecurity by leveraging AI-native technologies to combat modern cyber threats. We re building a team of top-tier engineers who are excited to use Generative AI tools like Cursor, GitHub Copilot, and Claude to redefine how software is built faster, smarter, and more efficient. We are seeking a highly skilled Software Engineer II to help shape the future of AI-powered application development. If you re passionate about cutting-edge technology, scalable systems, and solving real-world challenges, this is your opportunity. What You ll Do as a Software Engineer II As part of our engineering team, you will: Leverage AI-powered Development - Use Cursor, Copilot, and other AI tools to enhance productivity, optimize workflows, and automate repetitive tasks. Develop Data-Driven Applications - Build consumer-grade interfaces and APIs that power our advanced behavioral AI insights. Combat Modern Cyber Threats - Design and deploy secure, scalable systems that detect and prevent sophisticated cyberattacks. Collaborate with Fortune 500 Enterprises - Work with customers and security teams to rapidly iterate and deliver impactful solutions. Build at Scale - Design backend services and cloud architectures that support billions of security events across enterprises worldwide. Technical Requirements We re looking for engineers who have: 3+ years of professional experience working on data-intensive applications and distributed systems. This is not a Data Engineering role. Backend development experience with Python or Go. Depth in at least one key area of the data platform tech stack - batch processing, streaming systems, data orchestration, data infrastructure. Familiarity with AI development tools such as Cursor, GitHub Copilot, or Claude. Experience / passion in building scalable, enterprise-grade applications. Experience with any big data technologies such as Spark or Databricks or Trino or Kafka/Hadoop etc. Knowledge of cloud platforms (AWS, GCP, or Azure) and containerization (Docker, Kubernetes). Strong fundamentals in computer science, data structures, and performance optimization. Why Abnormal AI? Work on AI-native Security Solutions - Build real-world AI-powered applications that protect enterprises from evolving cyber threats. Leverage AI to Accelerate Development - We encourage AI-assisted coding to enhance creativity, eliminate grunt work, and boost engineering velocity. Solve Complex Challenges at Scale - Work on high-volume, distributed systems processing billions of security signals. Join a High-Caliber Team - Collaborate with industry-leading engineers, AI researchers, and security experts. Impact Fortune 500 Enterprises - Build solutions that secure the world s largest companies from sophisticated cyber attacks. Ready to be part of AI transformation at Abnormal AI? Apply Now! Once you apply, you ll be invited to our AI-powered Development Challenge , where you ll gain hands-on experience with AI-powered tools like Cursor and Copilot to build real-world application features. This challenge is a take-home assignment, requiring 2-4 hours of work to be completed within one week - apply when you re ready!
About You You re an experienced, customer-obsessed technical support professional with a passion for solving complex problems in high-stakes environments. With 4+ years of experience, you ve developed a track record of supporting enterprise customers, driving technical investigations, and advocating for continuous product improvement. Youre energized by the evolving threat landscape in email and SaaS security, and you re excited to support a platform that uses behavioral AI to stop the attacks others miss. Youre equal parts communicator, troubleshooter, and customer champion committed to delivering exceptional support and building customer trust at every step. What You Bring: 4+ years in technical support roles, ideally in cybersecurity, enterprise SaaS, or API-driven platforms. Strong knowledge of email security fundamentals, SaaS platforms, and cloud ecosystems like Microsoft 365, Google Workspace, Slack, Okta, Splunk, Crowdstrike, Cortex SOAR, Rest API or Zoom. Proven ability to debug complex technical issues, analyze logs, and collaborate cross-functionally with Engineering and Product teams. Excellent written and verbal communication skills, with the ability to explain technical concepts to both technical and non-technical stakeholders. Familiarity with support and collaboration tools such as Zendesk, Salesforce, Jira, and Confluence. A mindset for continuous learning, efficiency, and improving both the customer experience and internal support processes. Experience using AI tools (e.g., GPT-based assistants, internal chatbots, or AI-powered support platforms) for troubleshooting or prompting is a strong plus. In This Role, You Will: Act as a trusted L1 technical advisor for enterprise customers using Abnormal s Cloud Email Security, AI Security Agents, and Saas Security. Own and resolve inbound support tickets including configuration issues, API questions, behavioral false positives, and threat investigations. Provide customers with clear, timely updates, root cause insights, and solution recommendations that reinforce product confidence and trust. Collaborate closely with Engineering to ensure timely, high-quality resolutions and robust post-mortem documentation. Support seamless customer onboarding and engagement by working alongside Customer Success Managers. Create and maintain internal and external knowledge base content to improve case deflection and empower customers. Identify patterns in support interactions to flag recurring pain points and drive product improvements. #LI-UC1
About the Role Abnormal AI is seeking a Service Desk Supervisor to enhance our IT team. As a rapidly expanding cybersecurity firm, our focus is on scaling technology support processes while ensuring a secure environment that optimally balances superior security practices with user experience and productivity. In this pivotal role, you will manage our IT support team in India, driving efficiency in technical issue resolution and maintaining our high standards of customer service. You will leverage trend analysis and data-driven dashboards to monitor performance metrics, enabling informed decision-making that enhances user support and satisfaction in a remote work setting. Key Responsibilities Trend Analysis & Dashboard Development: Utilize data-driven dashboards to analyze support trends, identify patterns, and report insights that inform service improvements and strategic decisions. Team Leadership: Lead and motivate a remote technical support team, fostering a culture of excellence and accountability while ensuring effective use of tools like ServiceNow, Google Workspaces, MacOS, Windows, JAMF, Intune, Slack, and Zoom. Process Optimization: Drive continuous improvement by analyzing current processes and implementing optimized workflows that enhance efficiency and support quality. KPI Definition & Monitoring: Define, implement, and track key performance indicators (KPIs) to measure the effectiveness, efficiency, and satisfaction of end-user services, continuously identifying areas for enhancement and corrective actions. Cross-Functional Collaboration: Work closely with IT engineering, Security, and HR to ensure seamless delivery of solutions that support the entire employee lifecycle, from onboarding to offboarding. Vendor Management: Manage relationships and contracts with vendors related to end-user support tools and services, ensuring alignment with organizational goals. Forecasting & Resource Management: Oversee computer inventory management, including resource allocation and procurement, while forecasting hardware and software expenditures based on current and future needs. Who You Are Strong communicator with excellent documentation and reporting skills. Collaborative team player capable of motivating and developing a diverse team. Results-oriented, adaptable, and thrives in a fast-paced environment. Intellectually curious and committed to continuous improvement, always seeking to enhance service quality through innovative solutions. Must Haves 7+ years of experience in IT support or end-user services. Bachelor s degree in Computer Engineering, Information Technology, Business Administration, or a related field. Proven experience in a global and remote-first work environment. Nice to Have ITIL Certification. Familiarity with hardware as a service (HaaS) partnerships. Experience with Apple Business Manager and Automated Device Enrollment. Join us at Abnormal AI to make a meaningful impact on our user support processes and contribute to our mission of delivering exceptional cybersecurity solutions! #LI-AT1
About You You re an experienced, customer-obsessed technical support professional with a passion for solving complex problems in high-stakes environments. With 4+ years of experience, you ve developed a track record of supporting enterprise customers, driving technical investigations, and advocating for continuous product improvement. Youre energized by the evolving threat landscape in email and SaaS security, and you re excited to support a platform that uses behavioral AI to stop the attacks others miss. Youre equal parts communicator, troubleshooter, and customer champion committed to delivering exceptional support and building customer trust at every step. What You Bring: 4+ years in technical support roles, ideally in cybersecurity, enterprise SaaS, or API-driven platforms. Strong knowledge of email security fundamentals, SaaS platforms, and cloud ecosystems like Microsoft 365, Google Workspace, Slack, Okta, Splunk, Crowdstrike, Cortex SOAR, Rest API or Zoom. Proven ability to debug complex technical issues, analyze logs, and collaborate cross-functionally with Engineering and Product teams. Excellent written and verbal communication skills, with the ability to explain technical concepts to both technical and non-technical stakeholders. Familiarity with support and collaboration tools such as Zendesk, Salesforce, Jira, and Confluence. A mindset for continuous learning, efficiency, and improving both the customer experience and internal support processes. Experience using AI tools (e.g., GPT-based assistants, internal chatbots, or AI-powered support platforms) for troubleshooting or prompting is a strong plus. In This Role, You Will: Act as a trusted L1 technical advisor for enterprise customers using Abnormal s Cloud Email Security, AI Security Agents, and Saas Security. Own and resolve inbound support tickets including configuration issues, API questions, behavioral false positives, and threat investigations. Provide customers with clear, timely updates, root cause insights, and solution recommendations that reinforce product confidence and trust. Collaborate closely with Engineering to ensure timely, high-quality resolutions and robust post-mortem documentation. Support seamless customer onboarding and engagement by working alongside Customer Success Managers. Create and maintain internal and external knowledge base content to improve case deflection and empower customers. Identify patterns in support interactions to flag recurring pain points and drive product improvements. #LI-UC1 Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here . If you would like more information on your EEO rights under the law, please click here .
The Data Platform team at Abnormal Security is seeking a Software Engineer to join their team. As a Software Engineer, you will play a crucial role in partnering with the existing team to define and build the next generation data platform. Your responsibilities will include building, scaling, and maintaining batch data platform offerings, optimizing the performance of offline data processing systems, and enhancing the reliability and security of offline data storage systems. To be successful in this role, you must have at least 4 years of experience working on data-intensive applications and distributed systems. Strong programming skills in Python, Golang, or similar languages are required, along with the ability to write clean, efficient, and testable code. Additionally, a depth in at least one key area of the data platform tech stack is essential, such as batch processing, streaming systems, data orchestration, or data infrastructure. Experience with AWS or similar public commercial clouds like Azure or GCP is also a must. Ideal candidates will have prior experience in up-leveling the use of Spark or similar frameworks in a tech startup setting to support growth and scale. Experience with Databricks and working in platform or similar teams serving global stakeholders is considered a plus. Joining the Data Platform team at Abnormal Security offers numerous opportunities for career advancement and growth. You will have the chance to solve complex problems, grow into senior/technical leadership roles, and position yourself as one of the founding engineers for a new team. Take ownership of your career and contribute to our mission of empowering the engineering team to stop cybercrime as we expand our offerings across different clouds and regions.,
Technical Delivery & Operational Excellence Build and iterate on product offerings, APIs, platforms, frameworks and tools. Responsible for designing, developing, and maintaining feature buildouts to support a world-class user experience for our customers. Ensure system stability and reliability of your crafted work. Participate in regular code and design reviews as well as team-wide on-call rotation. Write code with testability, readability, edge cases, and errors in mind. Write and review technical design documents. Teamwork & Collaboration Communicate effectively in Async manner with team members to provide updates, discuss challenges and propose solutions. Collaborate closely with product managers, designers, and engineers. Take ownership of projects and is a driver who adds instant adrenaline and drives positive impact when placed on projects and teams. Participate in team roadmap discussions & (good to have) proposing long term plans. Actively contribute to knowledge sharing within the team and participate in professional development activities. Must have Skills Experienced Sr Software Engineer having 7+ years of industry experience with strong software engineering fundamentals. Futuristic, ability to look at the bigger picture, growing system needs. Growth-oriented, looking to increase impact, responsibility, and ownership over time Proven ability to own and drive complex systems end-to-end, with strong knowledge of team-owned services and the ability to collaborate and influence cross-team goals and roadmaps. Strong experience writing production Python code and working with Postgres databases. Solid experience in system design and building resilient, scalable applications with an emphasis on operational excellence. Detail driven and care about code quality, testing, and performance. Ability to make practical trade-offs and propose technical solutions, including writing technical design documents and leading its adoption. Strong understanding of service health, monitoring, fault tolerance, and incident response practices. Strong communication skills and proven ability to work autonomously and asynchronously with remote collaborators and stakeholders. Strong communication and mentorship skills to influence team-wide engineering practices. Nice to Have Skills Experience with Golang and airflow orchestration. Familiarity with ChatGPT, Cursor and other GenAI productivity tools.
Optimize the performance of offline data processing systems (we use PySpark and Databricks ) to increase their efficiency. Improve the reliability and security posture of offline data storage systems. Define and deliver our data platform offerings across AWS, Azure to empower and delight our internal engineering customers (Data Science and ML) Must Haves 6+ years of experience working on data-intensive applications and distributed systems. This is not a Data Engineering role. Strong programming skills in Python, Golang, or similar languages. Depth in at least one key area of the Data Platform tech stack - batch processing systems (we use Spark ), data modeling (DBT), data orchestration systems (such as Airflow )Relational DBs, key value and/or document datastores, caches, Kafka, Spark (or other batch processing systems) Excellent ability and strong desire to onboard and mentor other engineers. Experience in working with AWS (or a similar public commercial cloud such as Azure / GCP). Nice to Haves Prior experience in up-leveling the use of Spark (or similar data processing systems) in a tech startup to support their growth and scale. Prior experience with Databricks .
About the Role At Abnormal AI, we are on a thrilling mission to safeguard the worlds largest enterprises against a vast range of relentless email and collaboration application cyber security attacks. Our relentless pursuit involves crafting an exceptional suite of products that empowers customers to seamlessly visualize, expertly control, and fearlessly combat cyber-security threats. The MPP organization in Abnormal AI owns the product platform which enables scalable product development to support the business to create and launch various enterprise-level products for the customers with consistent experience. We are looking for a Sr Software Engineer who will be a feature lead for the Configuration Platform team under the MPP organisation. Our Configuration Platform team is creating a unified, intelligent system that empowers engineers to ship faster and build better. Youll architect solutions that set new standards for developer productivity, making configurations a competitive advantage. Join us to create an infrastructure that scales with our ambitious growth and directly impacts how we deliver exceptional products to our customers. What You ll Do Technical Delivery & Operational Excellence Build and iterate on product offerings, APIs, platforms, frameworks and tools. Responsible for designing, developing, and maintaining feature buildouts to support a world-class user experience for our customers. Ensure system stability and reliability of your crafted work. Participate in regular code and design reviews as well as team-wide on-call rotation. Write code with testability, readability, edge cases, and errors in mind. Write and review technical design documents. Teamwork & Collaboration Communicate effectively in an asynchronous manner with team members to provide updates, discuss challenges and propose solutions. Collaborate closely with product managers, designers, and engineers to ensure seamless integration and effective development. Take ownership of projects and is a driver who adds instant adrenaline and drives positive impact when placed on projects and teams. Participate in team roadmap discussions & (good to have) propose long-term plans. Actively contribute to knowledge sharing within the team and participate in professional development activities. Must have Skills Experienced Sr Software Engineer having 7+ years of industry experience with strong software engineering fundamentals. Experience in building low-latency and high-throughput systems. Futuristic, the ability to look at the bigger picture, and the growing system needs. Growth-oriented, looking to increase impact, responsibility, and ownership over time Proven ability to own and drive complex systems end-to-end, with strong knowledge of team-owned services and the ability to collaborate and influence cross-team goals and roadmaps. Strong experience writing production Python and Golang code and working with SQL and NoSQL databases. Solid experience in system design and building resilient, scalable applications with an emphasis on operational excellence. Detail-driven and care about code quality, testing, and performance. Ability to make practical trade-offs and propose technical solutions, including writing technical design documents and leading their adoption. Strong understanding of service health, monitoring, fault tolerance, and incident response practices. Strong communication skills and proven ability to work autonomously and asynchronously with remote collaborators and stakeholders. Strong communication and mentorship skills to influence team-wide engineering practices. Nice to Have Skills Experience with Golang and Airflow orchestration. Platform as a product experience. Familiarity with ChatGPT, Cursor and other GenAI productivity tools. Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here . If you would like more information on your EEO rights under the law, please click here .
At Abnormal AI, we are on a thrilling mission to safeguard the worlds largest enterprises against a vast range of relentless email and collaboration application cyber security attacks. Our relentless pursuit involves crafting an exceptional suite of products that empowers customers to seamlessly visualize, expertly control, and fearlessly combat cyber-security threats. We are seeking a highly skilled Software Engineer I to help shape the future of AI-powered application development. If you re passionate about cutting-edge technology, scalable systems, and solving real-world challenges, this is your opportunity. What We re Looking For: Ownership & Impact: You re growth-oriented, take ownership of your work, and are eager to make a significant impact. Continuous Learner: Looking to grow as an engineer as part of a strong team, learning from established engineers, product managers, and designers. Strong Communicator: You excel in communication, with the ability to work autonomously and asynchronously with different teams. Must Have Skills 1+ years of professional experience in software development. Backend development experience with Python Proficiency in frontend frameworks like React, Next Familiarity with LLMs and AI development tools such as Cursor, GitHub Copilot, or Claude Experience / passion in building scalable, enterprise-grade applications. Knowledge of cloud platforms (AWS, GCP, or Azure) and containerization (Docker, Kubernetes). Strong fundamentals in computer science, data structures, and performance optimization. Nice to Have Skills Familiarity with Golang Familiarity with ChatGPT, Cursor and other GenAI productivity tools. Familiarity with Django and GraphQL What You ll Do As part of our engineering team, you will: Leverage AI-powered Development Use Cursor, Copilot, and other AI tools to enhance productivity, optimize workflows, and automate repetitive tasks. Develop Data-Driven Applications Build consumer-grade interfaces and APIs that power our advanced behavioral AI insights. Combat Modern Cyber Threats Design and deploy secure, scalable systems that detect and prevent sophisticated cyberattacks. Collaborate with Fortune 500 Enterprises Work with customers and security teams to rapidly iterate and deliver impactful solutions. Build at Scale Design backend services and cloud architectures that support billions of security events across enterprises worldwide. Ready to be part of AI transformation at Abnormal AIApply Now! Once you apply, you ll be invited to our AI-powered Development Challenge, where you ll gain hands-on experience with AI-powered tools like Cursor and Copilot to build real-world application features. This challenge is a take-home assignment, requiring 2-4 hours of work to be completed within one week - apply when you re ready! Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here . If you would like more information on your EEO rights under the law, please click here .
About the Role As a Communications Coordinator at Abnormal Security, youll be a vital part of our APAC People Team, focusing on elevating our employer brand and employee experience through engaging visual storytelling and multimedia. This dynamic role sits at the crossroads of culture, talent, and creativity, with a strong emphasis on creative content, video editing, social media content, and internal communications. Youll also contribute to the operational success of employee events and initiatives, helping to cultivate a rich and engaging workplace environment throughout the India/APAC region as part of the People Success team. Were looking for someone who is creative, agile, and highly collaborative. What You ll Do Stay informed about regional trends in visual storytelling, social media behavior, and employee engagement best practices. Develop visual and video content showcasing our people, culture, and values for internal and external platforms. Lead content capture for employee features, onboarding, learning, and cultural events. Collaborate globally to localize content, aligning with the Abnormal brand while highlighting regional narratives. Design social media posts, presentations, digital assets, and internal graphics for employer branding. Support short-form video production process, from conception to publishing. Provide operational support for employee engagement programs, including communications and logistics. Maintain a content library, publishing calendar, and documentation. Leverage AI and creative tools to optimize production and explore new formats. Act as a creative engagement partner for People Success, Talent Acquisition, Learning & Development, and IT. Must Have Skills Bachelor s in Communications, Media Production, Design, or related field. A minimum of 3 years recent experience in video editing, content creation, or internal communications with B2B technology product companies. Proficiency of design tools such as Canva, Figma, or Adobe Illustrator. Strong storytelling, comfortable with short-form video, graphics, and brand visuals. Experience creating content for LinkedIn, Instagram, YouTube, and internal platforms (Slack, Notion). Organized, reliable, able to manage multiple projects and meet deadlines. Excellent interpersonal and communication skills; able to partner cross-functionally and influence. Basic familiarity with creative automation/AI tools (subtitle generation, voiceover, image AI). Passion for people, culture, and employee-first experiences. Nice to Have Skills Experience working in a fast-paced, hybrid, or distributed team environment. Experience in supporting employer branding, employee experience, or recruitment marketing initiatives. Previously involved in L&D campaigns, onboarding content, or engagement initiatives. Proficient in Adobe Premiere Pro, Final Cut Pro, After Effects, or similar. Ability to use DSLR or mirrorless cameras for basic video/photo capture. #LI-AT1 Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here . If you would like more information on your EEO rights under the law, please click here .
As a Full-Stack Engineer at Abnormal Security, you will play a crucial role in developing a comprehensive tool to understand our customers" employees, enabling security professionals to assess risks and threats effectively. You will collaborate with our world-class engineers to enhance our Knowledge Base team and work closely with both internal and external customers. This position requires a fine balance between speed and quality in your work. Your responsibilities will include owning and developing data-rich user interfaces and APIs that showcase Abnormal's knowledge about normal and abnormal user patterns. You will also create a user-friendly interface for customers and internal agents to debug specific attacks and establish a framework for adding new data sources efficiently. Constant collaboration with customers to gather feedback and enhance our systems will be a key aspect of your role. In this full-stack role, you can expect to work on tasks ranging from coding the UI for the Knowledge Base to refining the underlying data model. The ideal candidate will have at least 8 years of experience in full-stack web development with expertise in backend languages like Python/Django or Golang, along with frontend technologies such as JavaScript, HTML5, React, or similar frameworks. Additionally, you should have 2+ years of production support experience for enterprise-class customers and a year of system design experience. Experience in owning testing and development of software solutions, agile methodologies like scrum and kanban, and effective collaboration with cross-functional teams spread across different time zones is essential for this role. A Bachelor's degree in Computer Science or a related engineering field is required. Nice-to-have skills include experience with Airflow, Celery, AWS, Azure, Postgres, and API platform development. Join us in building a new layer of protection that ensures enterprises receive the same level of security for their cloud offerings as Abnormal Security's leading products provide in the email security space.,
About You You re an experienced, customer-obsessed technical support professional with a passion for solving complex problems in high-stakes environments. With 4+ years of experience, you ve developed a track record of supporting enterprise customers, driving technical investigations, and advocating for continuous product improvement. You're energized by the evolving threat landscape in email and SaaS security, and you re excited to support a platform that uses behavioral AI to stop the attacks others miss. You're equal parts communicator, troubleshooter, and customer champion committed to delivering exceptional support and building customer trust at every step. What You Bring: 4+ years in technical support roles, ideally in cybersecurity, enterprise SaaS, or API-driven platforms. Strong knowledge of email security fundamentals, SaaS platforms, and cloud ecosystems like Microsoft 365, Google Workspace, Slack, Okta, Splunk, Crowdstrike, Cortex SOAR, Rest API or Zoom. Proven ability to debug complex technical issues, analyze logs, and collaborate cross-functionally with Engineering and Product teams. Excellent written and verbal communication skills, with the ability to explain technical concepts to both technical and non-technical stakeholders. Familiarity with support and collaboration tools such as Zendesk, Salesforce, Jira, and Confluence. A mindset for continuous learning, efficiency, and improving both the customer experience and internal support processes. Experience using AI tools (e.g., GPT-based assistants, internal chatbots, or AI-powered support platforms) for troubleshooting or prompting is a strong plus. In This Role, You Will: Act as a trusted L1 technical advisor for enterprise customers using Abnormal s Cloud Email Security, AI Security Agents, and Saas Security. Own and resolve inbound support tickets including configuration issues, API questions, behavioral false positives, and threat investigations. Provide customers with clear, timely updates, root cause insights, and solution recommendations that reinforce product confidence and trust. Collaborate closely with Engineering to ensure timely, high-quality resolutions and robust post-mortem documentation. Support seamless customer onboarding and engagement by working alongside Customer Success Managers. Create and maintain internal and external knowledge base content to improve case deflection and empower customers. Identify patterns in support interactions to flag recurring pain points and drive product improvements. #LI-UC1 Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here . If you would like more information on your EEO rights under the law, please click here .
About the Role You will join the Accounting team and collaborate closely with the People Team to establish a robust payroll program that supports our global operations in a fast-growing environment. Your primary focus will be on accurate, timely, and compliant payroll processing for the APAC region including India, Singapore, and Australia, along with accounting support. You will also provide expert advice on payroll matters related to Compensation, Benefits, Taxes, company expansions, and M&A activities in the region. This is a critical role for our international growth, and you will be instrumental in building and scaling a world-class payroll function. What you will do While we re always open to you raising your hand for new things that grow your skill set and add value, from day 1, you focus on these core areas of impact and responsibilities: Payroll Responsibilities: Work with the Sr. Global Payroll Manager to deliver accurate and timely processing of the Company's payroll in accordance with country-specific regulations and legislative compliance requirements in APAC, including India, Singapore, and Australia. Ensure full compliance with country-specific statutory regulations, including PF, PT, & TDS (India); CPF & IRAS (Singapore); and Superannuation & STP (Australia). Administer employee benefit schemes, including NPS contributions in India, and accurately process payments for gratuity and leave encashment across the region. Conduct year-end payroll reconciliations and manage the issuance of annual tax statements, including Form 16 (India), IR8A (Singapore), and Australian payment summaries. Process various salary components such as arrears, variable pay, and performance incentives in compliance with local labor regulations. Serve as the primary point of contact for all employee payroll-related inquiries, providing guidance on salary structure, tax calculations, and benefit plans. Support all statutory and internal audits by preparing and providing accurate payroll data, documentation, and reports for all APAC countries. Partner closely with HR to administer payments for all types of leave (holiday, maternity, paternity, sickness) and manage relationships with all payroll-related vendors. Maintain meticulous payroll records and prepare standard and ad-hoc reports as required by Accounting, Finance, HR, and for statutory audits, ensuring data integrity. Support global payroll system implementations and stay current with regulatory changes in the APAC region, communicating key updates to internal teams. Perform other functions and duties as required. Accounting Responsibilities: Assist with the preparation of payroll-related accruals and reconciliations for month-end and year-end closing. Support the finance team with payroll-related reporting and analysis. Assist in the preparation of schedules and documentation for internal and external audits. Manage payroll and tax filings, and coordinate with local advisory firms for compliance in India, Singapore, and Australia. Handle payroll and NPS funding. Others: This is a hybrid role based in Bangalore, India, reporting to a manager in the United States. The position allows for remote work most days, with an expectation to work from our Bangalore office 1-2 times a week for in-person collaboration and meetings. Working hours must partially overlap with the US time zone. Must Haves Bachelor's Degree in Accounting, Business Administration, or related field. 5+ years of full-cycle payroll processing experience in the APAC region, with specific expertise in India, Singapore, and Australia. In-depth knowledge of statutory and tax compliance for India, Singapore, and Australia. Exceptional organizational skills with the ability to handle confidential data. Proficiency with global payroll software programs (experience with Workday and Safeguard is a strong plus). Systems-savvy and proficient with Microsoft Office and Google Workspaces. Proven ability to build effective relationships with internal teams and external partners at all levels. Nice to Have Experience working in a publicly traded company. Payroll Processing Experience in other APAC regions, including Japan. Experience with payroll system implementations and migrations. #LI-JT1 Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here . If you would like more information on your EEO rights under the law, please click here .
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