1283 Customer Success Jobs - Page 34

Changing the world through digital experiences is what Adobe is all about. They provide everyone, from emerging artists to global brands, everything they need to design and deliver exceptional digital experiences. Adobe is passionate about empowering people to create beautiful and powerful images, videos, and apps, transforming how companies interact with customers across every screen. They are on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. Adobe realizes that new ideas can come from anywhere in the organization, and the next big idea could be yours! The Adobe Learning Manager ...

As a Senior Customer Success Manager at SearchUnify, an AI-powered enterprise search platform, your primary responsibility will be to lead customer engagement, retention, and growth. You will play a crucial role in ensuring that our customers derive long-term value from our product, maximize product adoption, and grow alongside us. To excel in this role, you should have a minimum of 7 years of experience in Customer Success, Sales, or Account Management, with a strong understanding of B2B SaaS and enterprise support platforms. Your excellent communication and relationship-building skills will be key in managing renewals, identifying upsell opportunities, and coordinating cross-functional eff...

As a Customer Success Associate Trainee at Jungleworks, you will have the opportunity to kickstart your career in a fast-growing SaaS company with a global clientele, specifically focusing on UK-based customers. Your primary responsibility will be to manage customer relationships ensuring successful onboarding, product adoption, retention, and overall satisfaction. By guiding and supporting customers, you will help them become strong advocates for our products through regular communication and consultation. Understanding the business objectives of our customers will be key to your role, as you will assist them in achieving success using our SaaS solutions. You will proactively identify and r...

As the Frontline Senior Manager/Director - Customer Success Manager at our company, you play a crucial role in ensuring that our customers receive the highest value from our Salesforce Signature Success Plan. By leading a team of 8-15 Customer Success Managers, you will be instrumental in delivering a premium Signature experience to our customers. This role goes beyond just leadership; it involves fostering collaboration across various Salesforce facets, from efficiently allocating resources to cultivating executive relationships and enhancing connections with our broader Salesforce teams. Your responsibilities will include leading and developing your team of Customer Success Managers to pri...

As a Branch Head Office, you will be responsible for developing and implementing customer experience strategies to enhance satisfaction and retention. Your role will involve analyzing customer feedback, surveys, and data to identify pain points and opportunities for improvement. You will work closely with customer support, sales, and product teams to align CX initiatives and monitor key metrics such as CSAT, NPS, and CES. Additionally, you will design and refine customer journey maps to optimize touchpoints and ensure quick and effective resolution of customer complaints and issues. To excel in this position, you should hold a Bachelor's degree in Business, Marketing, Communications, or a re...

As a Sales Manager/Lead, you will play a crucial role in supporting and optimizing key aspects of the supply chain, customer success, and go-to-market strategy of our organization. Your primary responsibility will be to collaborate with internal teams and external partners, ensuring business growth and operational efficiency. You will be responsible for managing the supply chain and logistics, ensuring timely availability of inventory across all markets and coordinating logistics operations for seamless delivery and stock movement. Additionally, you will work closely with technical and operations teams to resolve customer issues promptly and collaborate with product promoters to enhance on-g...

You will play a crucial role as a Customer Success Manager at startelelogic with 3 to 6 years of experience. Your main responsibility will be to establish and maintain solid and enduring relationships with customers. Being the primary point of contact for clients, you will ensure they derive maximum value from our products and services. It is essential to proactively understand customer needs, identify growth opportunities, and address any inquiries, issues, or escalations promptly. Collaboration with internal teams such as sales, product, and support is vital to guarantee customer satisfaction. Monitoring customer usage data to provide insights for enhancement, conducting regular check-ins ...

You will be joining Bureau, an all-in-one platform specializing in identity decisioning, fraud prevention, and compliance requirements. Bureau is recognized for simplifying identity management for businesses, prioritizing security and compliance. At Bureau, we cherish the contributions of our homegrown leaders and maintain an open-door policy that values your voice, fosters your ideas, and enables your unlimited potential. Our core values revolve around confidence, growth, customer obsession, and speed, making Bureau a launching pad for your professional development. As a Senior Sales Manager at Bureau, your primary responsibility will be to nurture customer relationships post-sales, ensurin...

As an Education Business Consultant at PowerSchool, you will be a vital part of our Success team, dedicated to ensuring our partners in educational technology achieve their desired outcomes. Your role will involve collaborating with client account teams to support clients in optimizing their usage of PowerSchool products for students, teachers, counselors, and administrators in schools and districts. By sharing best practices and product knowledge, you will drive improved adoption and usage of PowerSchool products, ultimately strengthening the understanding and adoption of PowerSchool solutions to ensure long-term retention and valued partnerships. Your responsibilities will include acting a...

As a Vendor Acquisition Executive at our company, your primary responsibility will be to identify and acquire new vendors. Based in Bhopal, this full-time hybrid role will require you to reach out to prospective vendors through audio/video meetings. You will be tasked with presenting Wellnessta's platform and benefits to potential vendors and assisting them with the onboarding process to ensure a seamless experience. Additionally, you will be responsible for tracking acquisition metrics and ensuring vendor satisfaction. Your key responsibilities will include: - Generating leads and conducting outreach to potential vendors - Engaging in consultative selling to effectively communicate Wellness...

You are invited to join our operations team at Jumio as an Assistant Manager - Transaction Analysis. With over 5 years of experience in customer-facing roles within the Tech or SaaS industry, you will play a key role in handling escalations, managing teams, and optimizing processes. Proficiency in tools such as PowerPoint, Excel, Power BI, and Salesforce is crucial for excelling in this position. Your responsibilities will include leading a team of analysts focused on reviewing and managing transaction data to ensure quality and compliance. You will be expected to handle customer escalations and complex queries with professionalism, communicate with global customers via calls, and collaborat...

With a team of more than 45,000 employees and partners globally, the Customer Experience and Success (CE&S) organization is dedicated to empowering customers to drive business value by creating exceptional experiences using Microsoft's products and services. Fueled by a commitment to people and culture, we strive for alignment and execution across the company to consistently exceed customer expectations in all interactions, be it in-product, digital, or human-centered. CE&S oversees consulting, customer success, and support services across Microsoft's extensive portfolio of solutions and products, with a focus on accelerating AI transformation for customers and the world. As a part of CE&S, ...

At Atlys, our mission is to enable every person on earth to travel freely. We believe in creating a more open world by making travel efficient. A major pain point for travelers is the visa process, and we are dedicated to automating this process. We are looking for talented individuals who are passionate about shaping the future of travel with us. As a Customer Experience Intern at Atlys, you will play a crucial role in guiding prospective customers through the visa application process. Your primary responsibility will be to address customer inquiries, provide clear information, and ensure that users are confident in proceeding with their applications. By engaging with customers, clarifying ...

we are looking for Excellent candidates for Oracle Integration Cloud Specialist for one of our Big4 Clients. This is Contract To Hire Position. We have multiple positions for the same . Preferred qualifications: Self-starter, inquisitive and comfortable with collaborating with many different cross-functional teams. Experience creating assets such as case studies, blogs, social media assets, videos etc An understanding of how customers and Cloud-native companies use our products and services for their business success. Problem-solving mindset with passion for analyzing products, customers and market dynamics. Strong leadership and strong communication skills in both business and technical sit...

Join us as an Customer Success Manager and revolutionise the higher education sector! We are seeking passionate individuals who are dedicated to transforming student learning experiences and making a meaningful impact. Key Responsibilities: Build and nurture strong relationships with college students, faculty, HOD, and management, ensuring their needs are met and exceeded. Analyze customer data to enhance experiences and drive business growth. Research and publish insightful white papers that contribute to industry knowledge. Develop training materials and conduct product demonstrations to empower clients. Develop and document high-level strategies for accomplishing specific project objectiv...

We are excited to offer an opportunity for ambitious graduates to join us as Customer Success Management Associates. This role is crucial in ensuring positive customer experiences, building loyalty, and fostering long-term relationships with our global customer base. Your Roles and Responsibilities: -Manage relationships with UK-based customers to ensure successful onboarding, product adoption, retention, and satisfaction. -Guide and support customers in becoming strong advocates for our products through regular communication and consultation. -Understand customer business objectives and help them achieve success using our SaaS solutions. -Proactively identify common issues and resolve them ...

Join our team! We are currently hiring for the role of Client Servicing at Naukri Campus (formerly Firstnaukri.com) If you are ready to make an impact in the fresher hiring space, this is your chance. About Us: Naukri Campus is a distinguished fresher hiring platform that connects employers with prospective entry-level candidates, streamlining the job search process for recent graduates. Naukri Campus https://www.naukri.com/campus Key Responsibilities: Supervise a team and help them in achieving goals and drive productivity. Lead hiring initiatives with stakeholders, aligning with their requirements. Promote product adoption by organizing demos, training sessions, and usage monitoring. Proac...

As a dynamic and detail-oriented Product Manager in Customer Solutions, your primary focus will be to drive and manage three key workstreams: Rapid Requests (small, high-impact improvements), and Professional Services engagements. Collaboration with various teams like Customer Success, Professional Services, Product Design, Engineering, and other cross-functional units will be essential to ensure the consistent delivery of high-impact product enhancements and professional services projects aligned with customer SLAs. In the Rapid Requests workstream, you will be responsible for owning and managing the product backlog of small high-impact feature improvement ideas submitted through the Idea M...

As a Customer Success Manager at Highspot, you will play a critical role in ensuring customer satisfaction, retention, and success. Your primary focus will be on driving tangible business outcomes for sellers, Below the Line (BTL), On the Line (OTL), and Above the Line (ATL) customers, by maximizing the value of the Highspot platform. You will work closely with various organizational functions such as Sales, Marketing, IT, and Finance to foster advocacy and ensure customer engagement. Your responsibilities will include analyzing customer data to identify trends and areas for improvement, developing actionable insights based on data analysis, and proactively addressing customer risks to ensur...

As a Customer Support & Success professional based in Navi Mumbai, you will play a crucial role in leading and managing a team consisting of Pilots, Key Account Managers, and Trainers. Your responsibilities will include providing training, mentoring, and suggesting improvements for the team. You will also be in charge of developing a Training Excellence and Optimization Strategy focusing on Product, Process, and People. In terms of Field Operation Management, you will be responsible for ensuring the timely completion of trials, demos, training sessions, and ATP/commissioning. Your role will involve participating in field trials for significant deals and ensuring alignment with relevant requi...

Our company is dedicated to changing the world by providing people with the tools to bring their ideas to life and create content that enhances both fun and meaningful work experiences. We empower businesses and organizations to truly engage with their customers by delivering beautifully designed content across various platforms. Leveraging the power of big data, we help companies transition from data to insight and insight to action, delivering content that resonates with their target audience. As a Field Engineer at our company, you will play a pivotal role in engaging with clients to help them realize and quantify the value driven by our Adobe solutions, specifically Adobe Workfront. Your...

As the Team Lead - Digital Customer Success Programs at Responsive, you will play a crucial role in supporting the daily operations, execution, and leadership of the India-based Digital CS team. Your responsibilities will involve a blend of people leadership and hands-on participation in the design, implementation, and refinement of digital customer success programs. You will work closely with Digital Project Managers and a Community Manager to ensure alignment, productivity, and the delivery of high-quality digital CS programs at scale. Reporting directly to the Manager of Digital Customer Success based in the U.S., you will act as the primary point of contact for team operations in India. ...

You will be working at Vahan, a company that is dedicated to creating the first AI-powered recruitment marketplace for India's vast blue-collar workforce of 300 million individuals. With strong backing from investors like Khosla Ventures, Y Combinator, and Airtel, the company aims to be the primary platform for blue-collar professionals, offering them not only economic opportunities but also the necessary tools and support to succeed and thrive in their careers. As a Channel Development Executive, your role will be crucial in the success of newly onboarded Vahan Leaders (VLs). You will act as their coach, troubleshooter, and growth partner, guiding them from their early-stage performance of ...

About the Role As an Associate - Customer Success at GoKwik, you will play a crucial role in ensuring a seamless experience for our merchant partners post-onboarding. Your proactive and tech-savvy approach will be essential in interacting with brands, providing support for merchant integration, and serving as a primary point of contact for any queries or issues that may arise. Key Responsibilities - Act as the main point of contact for merchants post-onboarding, addressing queries related to Shopify dashboard, policies, technical changes, and platform navigation. - Provide integration support, especially in the initial month after go-live, and collaborate with product and tech teams to relay...

About the Role: We are searching for a data-driven and process-oriented Revenue Operations (RevOps) professional to align the marketing, sales, and customer success functions seamlessly. Your primary goal will be to drive revenue growth through enhancing operational efficiency, fostering cross-functional collaboration, and improving the overall end-to-end customer journey. Responsibilities: Strategy & Alignment - Collaborate with Sales, Marketing, and Customer Success teams to streamline processes and enhance revenue performance. - Develop and implement unified reporting systems and key performance indicators (KPIs) across various departments. - Provide support for go-to-market strategies an...