About Highspot Highspot is a software product development company and a recognized global leader in the sales enablement category, leveraging cutting-edge AI and GenAI technologies at the core of its robust Software-as-a-Service (SaaS) platform. Highspot is revolutionizing how millions of individuals work worldwide. Through its AI-powered platform, Highspot drives enterprise transformation to empower sales teams through intelligent content management, training, contextual guidance, customer engagement, meeting intelligence, and actionable analytics. The Highspot platform delivers advanced features tailored to business needs, in a modern design that sales and marketing executives appreciate and is the #1 rated sales enablement platform on G2 Crowd. While headquartered in Seattle, Highspot has expanded its footprint across America, Canada, the UK, Germany, Australia, and now India, solidifying its presence in the Asia Pacific markets. About the Role We are seeking a seasoned legal manager to lead legal matters across corporate governance, commercial transactions, employment law, data privacy, and regulatory compliance. This role will serve as a key advisor to internal teams, ensuring legal risks are effectively managed while supporting the company s growth and innovation. The ideal candidate will have deep expertise in contract negotiation, regulatory frameworks, and emerging legal trends in AI and data protection. Responsibilities Contract Negotiation Commercial Transactions: Draft, review, and negotiate complex agreements, including SaaS contracts, licensing agreements, vendor agreements, and strategic partnerships. Corporate Governance Risk Management: Advise on corporate governance matters, oversee entity management, and ensure compliance with global corporate regulations. Employment Law HR Support: Partner with HR to manage employment policies, workplace investigations, and compliance with labor laws. Product Counseling Regulatory Compliance: Guide product and engineering teams on compliance with technology laws, AI regulations, and data privacy frameworks. Data Protection Privacy Oversight: Develop and implement data protection policies, manage compliance with GDPR, India s data protection laws, and other privacy regulations. Dispute Resolution Litigation Support: Handle legal disputes, regulatory inquiries, and coordinate with external counsel on litigation matters. Cross-Functional Legal Strategy: Collaborate with business, finance, sales, and compliance teams to align legal strategies with business goals. Process Improvement Legal Operations: Develop legal templates, policies, and scalable processes to improve efficiency and risk management. Required Qualifications Law degree (LL.B. or equivalent); active Bar Council membership preferred. 10+ years of legal experience in corporate law, commercial transactions, and regulatory compliance, preferably in the SaaS or technology sector. Strong expertise in contract negotiation, corporate governance, employment law, and data privacy regulations. Ability to provide strategic legal advice while balancing business priorities. Excellent communication, stakeholder management, and leadership skills. Experience working in a fast-paced, high-growth environment with global legal exposure. #LI-SH1 Equal Opportunity Statement We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation. Did you read the requirements as a checklist and not tick every boxDont rule yourself out! If this role resonates with you, hit the apply button.

About Highspot Highspot is a software product development company and a recognized global leader in the sales enablement category, leveraging cutting-edge AI and GenAI technologies at the core of its robust Software-as-a-Service (SaaS) platform. Highspot is revolutionizing how millions of individuals work worldwide. Through its AI-powered platform, Highspot drives enterprise transformation to empower sales teams through intelligent content management, training, contextual guidance, customer engagement, meeting intelligence, and actionable analytics. The Highspot platform delivers advanced features tailored to business needs, in a modern design that sales and marketing executives appreciate and is the #1 rated sales enablement platform on G2 Crowd. While headquartered in Seattle, Highspot has expanded its footprint across America, Canada, the UK, Germany, Australia, and now India, solidifying its presence in the Asia Pacific markets. About The Role We are looking for a talented Graphic Designer with 5+ years of experience to conceptualise and create visually compelling designs across print and digital media. This role involves developing creative concepts, collaborating with clients and internal teams, and managing multiple design projects. Responsibilities Craft Engaging User Experiences: Design and implement user experiences that are not only visually appealing but also intuitive and effective, helping users navigate Highspots features and content seamlessly. Smartpage Template Design: Develop and refine SmartPage templates (homepages, navigational pages, sales plays, digital sales rooms, lessons) that are central to the user experience, ensuring they align with user needs and business objectives Lead Customer Discovery Sessions: Facilitate design discovery sessions with customers to uncover their specific requirements and challenges, and translate these insights into actionable design strategies Provide Strategic Design Guidance: Offer expert advice on user-centric design principles, ensuring that the solutions you create are aligned with the customer s goals and contribute to a better user experience Support Sales Enablement Initiatives: Collaborate with Sales and Customer Success teams to showcase how well-designed user experiences can drive engagement and effectiveness in sales enablement Visual Branding: Create custom visual elements, such as banners and icons, that are consistent with the customer s brand and enhance the overall user experience within their Highspot environment Required Qualifications 5+ years of experience in graphic designing Must possess excellent communication and presentation skills Must have experience working with the US (North America) and/or EU markets, particularly in the Mid-Market and Enterprise segments Must have expertise to the entire in Adobe suite Must have working knowledge of Figma for UI/UX design and prototyping. Must have working knowledge of Sketch for web and mobile UI design. Good to have working knowledge of CorelDRAW, Canva, InVision Good to have working knowledge of HTML and CSS #LI-SH1 Equal Opportunity Statement We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation. Did you read the requirements as a checklist and not tick every boxDont rule yourself out! If this role resonates with you, hit the apply button.

About Highspot Highspot is a software product development company and a recognized global leader in the sales enablement category, leveraging cutting-edge AI and GenAI technologies at the core of its robust Software-as-a-Service (SaaS) platform. Highspot is revolutionizing how millions of individuals work worldwide. Through its AI-powered platform, Highspot drives enterprise transformation to empower sales teams through intelligent content management, training, contextual guidance, customer engagement, meeting intelligence, and actionable analytics. The Highspot platform delivers advanced features tailored to business needs, in a modern design that sales and marketing executives appreciate and is the #1 rated sales enablement platform on G2 Crowd. While headquartered in Seattle, Highspot has expanded its footprint across America, Canada, the UK, Germany, Australia, and now India, solidifying its presence in the Asia Pacific markets. About the Role In this role, you will be joining the Customer Services team. This is a high impact and high visibility role, where you will represent the company as you work with customers to define and deliver solutions using Highspot. You will play a key role in building and sustaining customer and partner relationships, while driving the adoption of Highspot within the customer s organization and ensuring that customers get the full benefits of using our platform. Responsibilities Gain deep knowledge, understanding, and experience with the Highspot product and how it is integrated with other systems in a customer environment. Become a trusted customer advisor, engaging with a wide range of people, from the most senior to the most junior. Help the customer get the most value from Highspot. Design the solution in collaboration with the customer, develop project plans, and execute on them. Deliver and launch solutions on time that meet customer needs. Train users to take full advantage of the product. Work closely with the account team to support the sales process and grow revenue. Collaborate with the engineering team on evolving the product to better meet customer needs. Required Qualifications 3-5+ years of relevant experience (consulting, client management, professional services, or sales engineering experience); ideally including enterprise implementations. Bachelors degree required. (Degree is in a STEM field preferred) Excellent written and verbal communication skills. Experience working in a Software-as-a-Service (SaaS) environment and within a product-driven company Proven track record of managing end-to-end software implementation processes involving many stakeholders and delivering results on time with high quality. Ability to effectively support and engage with a diverse group of people. Able to sustain a dynamic discussion with an executive or help an impatient user who is learning about Highspot for the first time. Able to construct a thoughtful and effective strategy for organizing and sharing sales and marketing information. Experience being the bridge between different teams within the customer organization, who often have conflicting perspectives. A working knowledge of operating within the marketing and/or sales team at a large organization is a plus. #LI-SH1 Equal Opportunity Statement We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation. Did you read the requirements as a checklist and not tick every boxDont rule yourself out! If this role resonates with you, hit the apply button.

About Highspot Highspot is a software product development company and a recognized global leader in the sales enablement category, leveraging cutting-edge AI and GenAI technologies at the core of its robust Software-as-a-Service (SaaS) platform. Highspot is revolutionizing how millions of individuals work worldwide. Through its AI-powered platform, Highspot drives enterprise transformation to empower sales teams through intelligent content management, training, contextual guidance, customer engagement, meeting intelligence, and actionable analytics. The Highspot platform delivers advanced features tailored to business needs, in a modern design that sales and marketing executives appreciate and is the #1 rated sales enablement platform on G2 Crowd. While headquartered in Seattle, Highspot has expanded its footprint across America, Canada, the UK, Germany, Australia, and now India, solidifying its presence in the Asia Pacific markets. About the role We re looking for a versatile Sr. Technical Writer to help expand our Technical Writing team. You ll collaborate with sales enablement industry leaders to invent the future of Highspot s in-product Help Center and provide world-class content to our customers around the world. In this role, you ll design and create comprehensive guides for Highspot users, providing them with procedures and best practices to build, optimize, and maximize the value of their Highspot solution. Along the way, you ll work with product managers, feature crews, and your team of awesome tech writers to refine existing documentation and define a uniquely Highspot content strategy that anticipates customer needs and fosters success. If you re ready to build a foundation that helps our content and customers shine, let s talk! Responsibilities Collaborate with subject matter experts to identify and understand the Highspot approach for solving common customer administration scenarios. Plan, design, write, manage, and continuously improve the content that guides Admins and Solution Owners through features and functionality, such as authentication, integrations, and CRM support. Map out a lightweight content strategy that efficiently brings outstanding content to the table. Collaborate with Marketing to develop and coordinate content and communications. Be a strong advocate for an outstanding user experience across all product assets. Required Qualifications Seasoned tech writer. 5+ years of experience as a technical writer at a software company, preferably on a CRM/sales or marketing platform. You excel in designing technical content that s conversational and crystal clear Learning advocate. A passion for business software and teaching users how to use it through written and visual media. Information architect. You obsess over organizing information in an easy-to-understand hierarchy and can build intuitive connections throughout the Help Center and related resources Entrepreneurial spirit. You actively embrace innovation, strive for continuous improvement, and are eager to help scale a new team s impact across the company Curious investigator. You excel at gathering information, skillfully connecting with busy stakeholders to ensure you have the insights needed to deliver accurate and up-to-date content. #LI-SH1 Equal Opportunity Statement We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation. Did you read the requirements as a checklist and not tick every boxDont rule yourself out! If this role resonates with you, hit the apply button.

About Highspot Highspot is a software product development company and a recognized global leader in the sales enablement category, leveraging cutting-edge AI and GenAI technologies at the core of its robust Software-as-a-Service (SaaS) platform. Highspot is revolutionizing how millions of individuals work worldwide. Through its AI-powered platform, Highspot drives enterprise transformation to empower sales teams through intelligent content management, training, contextual guidance, customer engagement, meeting intelligence, and actionable analytics. The Highspot platform delivers advanced features tailored to business needs, in a modern design that sales and marketing executives appreciate and is the #1 rated sales enablement platform on G2 Crowd. While headquartered in Seattle, Highspot has expanded its footprint across America, Canada, the UK, Germany, Australia, and now India, solidifying its presence in the Asia Pacific markets. About the Role As a Software Engineering Manager at Highspot, you will inspire, lead, and grow a team of creative and talented core engineers within the Integration Ecosystem product. You ll support the engineers on your team in building software with a spark of magic. You ll bring your technical expertise and proven people management skills to bear on strategic decisions about our technical ecosystem, team operations, team norms, and engineering culture. You ll also be a key decision-maker within your product area. Our ideal candidate should have exceptional technical skills as an engineer and architect; understands how to build high quality customer-facing software; is a team player who enjoys working collaboratively with Designers, Product Managers, and Engineers; loves building / scaling a team; is values-driven and cares deeply about culture self-managed, curious, and resourceful. Responsibilities Lead a team of engineers, inspiring and motivating your team to do their best work. As we continue building our Platform, this will include regularly jumping in to help with coding and design. Manage the smooth execution of the team against product and engineering delivery goals. This includes triaging tickets, providing direction, and generally helping ensure the team members are keeping their work up-to-date with execution systems of record like JIRA and Confluence. Participates in and facilitates stakeholder communication about the team s progress and shifting timelines, including assessments of risk and tradeoffs. Bring your technical expertise to the evolution of Highspot s software; ensure that our architecture and stack are optimized to keep pace with the demands of hyper-growth; position your product area (and support adjacent product areas) for continued high availability and reliability across multiple worldwide data centers. Consistently deliver a product that maximizes product quality, security, and reliability, including partnering with the DevOps team to build and maintain highly observable systems with excellent metrics and actionable alerts. Collaborate with key partners in your product area, including Designers, Product Managers, and Security and QA. Ensure decisions are communicated effectively within and outside of your team with all stakeholders. Mentor and guide the professional and technical development of the engineers on your team. Enforce accountability through relevant, and objective performance targets and timely feedback and coaching. Uphold and build upon Highspot s culture, ensuring that Engineering is a welcoming, inclusive place and that we not only meet our DEI goals but lead Seattle s tech industry with our commitment to diversity. Create a collaborative environment where all levels of engineers can contribute in meaningful ways. Partner with the Services team to understand what drives customer joy in your product area and ensure your team works to address customer concerns in a timely manner. Advocate for the tools, processes, and resources the core dev team needs to enable their ongoing success and unlock their ability to innovate. Ensure architects, stakeholders, and SMEs are appropriately involved in decisions. Ensure decisions are communicated effectively within and outside of your team Required Qualifications 10+ years of experience in product development. At least 3+ years experience in managing software engineering teams. Hands-on experience in developing and scaling cloud-native applications and frameworks Lead a team of software engineers to design, develop, test, and ship high-quality product Provide technical guidance, feedback, and mentorship to the team members and fostering a culture of collaboration, innovation, and customer focus Experience with greenfield development and successfully taking a new product from conception to launch Understanding of the SDLC for SaaS applications and previous experience designing and building software products at scale Working knowledge of modern object-oriented and functional programming languages (Javascript/Typescript, React, Ruby, Python preferred). Experience building and maintaining 1st and 3rd party integrations Entrepreneurial spirit, priding yourself on getting things done with a high level of quality Working knowledge of modern object-oriented and functional programming languages Experience building software in a dynamic language such as Ruby or Python. #LI-SH1 Equal Opportunity Statement We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation. Did you read the requirements as a checklist and not tick every boxDont rule yourself out! If this role resonates with you, hit the apply button.

About the Role We are seeking a highly organized and detail-oriented Customer Success Operations Specialist to join our growing team in India. This role is crucial in supporting our Customer Success Managers (CSMs) by owning key operational tasks that enable them to effectively manage their book of business and drive customer renewal readiness. You will be a key partner to the CSM team, account teams, marketing, and other internal stakeholders, focusing on content creation, scaling operations, and program support for initiatives like customer conferences and webinars. This is a non-customer-facing role focused on enabling our CSM team to deliver exceptional service. What Youll Do Operational Support: Streamline and optimize operational processes related to customer success, including managing resources, tracking key metrics, and identifying areas for improvement. Support the execution of customer success programs and initiatives. Data Analysis Reporting: Track and analyze key performance indicators (KPIs) related to customer success operations. Generate reports and provide insights to identify trends and areas for improvement. Renewal Readiness Support: Contribute to initiatives aimed at improving customer retention and driving renewal readiness. This may include developing resources, tracking customer progress, and identifying potential risks. Content Communications: Develop and maintain content calendars, create compelling content (e.g., email templates, newsletters, presentations), and manage internal communications to support CSMs in engaging their customers. Ensure all content is aligned with brand guidelines and messaging. Program Management: Assist in the planning and execution of customer events such as conferences, webinars, and workshops. Cross-Functional Collaboration: Partner closely with CSMs, account teams, marketing, and other internal stakeholders to ensure seamless execution of customer success strategies. Facilitate communication and collaboration across teams. Platform Management: Utilize and maintain various platforms and tools related to customer success operations, ensuring data accuracy and efficient workflows. Your Background Bachelors degree in a related field (e.g., Marketing, Communications, Business). 3+ years of experience in a similar operational or program management role, preferably within a SaaS or technology company. Excellent written and verbal communication skills, with the ability to create clear, concise, and engaging content. Strong organizational skills and attention to detail, with the ability to manage multiple projects simultaneously. Proven ability to collaborate effectively with cross-functional teams. Experience with CRM systems (e.g., Salesforce) and marketing automation tools is a plus. Strong analytical skills and experience with data analysis and reporting. Proactive and results-oriented, with a passion for driving operational excellence. Experience working with global teams is a plus. A strong understanding of customer success principles and best practices. #LI-KT1 Equal Opportunity Statement Did you read the requirements as a checklist and not tick every boxDont rule yourself out! If this role resonates with you, hit the apply button.

About Highspot While headquartered in Seattle, Highspot has expanded its footprint across America, Canada, the UK, Germany, Australia, and now India, solidifying its presence in the Asia Pacific markets. About the Role As a backend engineer, you will be responsible for leading the design and development of core backend features of the Highspot platform. We are looking for a Backend Software Engineer who will bring creativity and experience as they work collaboratively with a talented team. Our ideal candidate understands how to build customer-facing software; they are a skilled communicator who enjoys working collaboratively with designers, product managers, and engineers; they are self-managed, curious, and resourceful. Our development stack comprises various technologies including Ruby, Clojure, MongoDB, PostgreSQL, Kafka, Apache Solr and Lucene, Kubernetes, AWS, and Chef. Responsibilities Partner with UX, Product Management, Data Science, and other teams to create software that customers love. Develop clean, reusable, supportable, and well-tested RESTful APIs and web services, including Highspot s external API. Optimize and perform enhancements to large-scale data services built on top of MongoDB, Postgres, Redis, and other technologies. Integrate Highspot with external APIs, including third-party Customer Relationship Management (CRM) systems, Content Management Systems (CMS), and other partner applications. Collaborate with the Data Science team to integrate advanced machine learning models into the application to deliver cutting edge AI features and help solve complex business problems for customers. Build scalable methodologies, tools, and techniques accompanied by excellent technical documentation. Stay abreast of new technologies and practices to further enhance team capabilities and your own skills. Act as a mentor and source for direction, training, and guidance for more junior engineers. Required Qualifications 4+ years of experience building distributed systems, working with databases, and implementing production-ready high quality features Proficiency in building, integrating with, and supporting APIs and web services using a variety of languages, data formats, and data transformations Demonstrated ability to effectively collaborate with cross-functional teams, including designers, product managers, and other developers, to develop and deliver high-quality applications. An entrepreneurial spirit: you re agile, creative, resourceful, and tenacious as you solve problems and achieve team and company goals Comfortable with modern open source technologies and tools Experience developing software products, scalable internet software, and applications using a range of software models including object-oriented and functional design patterns Experience in full-stack or frontend development for modern web applications is a plus. B.S./M.S. in Computer Science or equivalent industry experience #LI-SH1 Equal Opportunity Statement Did you read the requirements as a checklist and not tick every boxDont rule yourself out! If this role resonates with you, hit the apply button.

About Highspot Highspot is a software product development company and a recognized global leader in the sales enablement category, leveraging cutting-edge AI and GenAI technologies at the core of its robust Software-as-a-Service (SaaS) platform. Highspot is revolutionizing how millions of individuals work worldwide. Through its AI-powered platform, Highspot drives enterprise transformation to empower sales teams through intelligent content management, training, contextual guidance, customer engagement, meeting intelligence, and actionable analytics. The Highspot platform delivers advanced features tailored to business needs, in a modern design that sales and marketing executives appreciate and is the #1 rated sales enablement platform on G2 Crowd. While headquartered in Seattle, Highspot has expanded its footprint across America, Canada, the UK, Germany, Australia, and now India, solidifying its presence in the Asia Pacific markets. About the Role We are seeking a highly motivated and skilled Accounting Manager who excels at both strategic management and hands-on execution. This role will collaborate closely with the Senior Director of Accounting and Tax and GA on strategic initiatives and will shape and lead Accounting and Tax functions in India. You will be responsible for building the India processes and local compliance team for statutory accounting and tax compliance, ensuring the integrity of accounting and tax records for the Indian legal entity and compliance with India tax regulations, and accounting standards. In addition, you will be responsible for contributing to the global strategy to centralize statutory compliance support and filings for Highspots international entities, as well as leading and supporting the accounting and financial operations functions based in India. You will have the opportunity to establish best practices and ascertain compliance of accounting and tax policies. The ideal person will be detail-oriented, has a passion for building processes and automation, thrives in a fast-paced environment and can identify opportunities and execute solutions independently. This is an exceptional opportunity to join a well-funded company in hyper growth mode. The role reports to the Senior Director of Accounting and Tax with high visibility to executive leaders such as the Vice President of Accounting and the Chief Financial Officer. Responsibilities Execute the strategy to build and maintain scalable and enhanced controllership processes for accurate accounting and tax records with focus on long term scalability Maintain accounting and tax records for Highspot India and other global Subsidiaries and comply with the local GAAP requirements as per Netsuite ERP Perform and review monthly/ quarterly flux variance analysis for reporting Work cross-functionally with the International accounting teams to ensure alignment and to drive process improvements Innovate Through optimization: Lead process improvement initiatives and champion optimization to accelerate and future proof accounting and tax processes Collaborate with 3rd party services providers to gain a deep understanding of India & Global tax regulations and compliance requirements and inform leadership of risk mitigation assessments. Ensure adherence to Global tax regulations, and reporting requirements for accounting and tax matters including audit inquiries and support Support statutory compliance preparation and filings including financial statement preparation, statutory audits, corporate income tax compliance, indirect tax compliances and exchange control filings Management and monitoring of indirect tax and other tax filings globally Standardizing Global reporting and deliverables for compliance related deliverables Executing optimization and enhancement programs to create efficiencies in the day-to-day operations Ability to work independently with the process owners to ensure that all tasks are completed Collaborate Cross-Functionally and be the go-to accounting expert for internal partners, offering clear, proactive insights that drive success across the business Execute ad-hoc deliverables related to new system implementations and process improvements Required Qualfications Chartered Accountant qualification is a requirement. Bachelors degree in finance, accounting, business administration, or a related field. 6+ years of post-qualification experience in accounting, tax or related roles 3+ years of experience in a management role, overseeing teams statutory compliance at a multinational company (Big4 experience/ IT Company experience ( Saas ) is preferred) Experience in Netsuite and Floqast is a plus Experience in international statutory financial statement preparation and audits, including tax filings and compliances Managed a team of 3+ members across accounting and (or) finance functions Project management experience, including proven record of executing on multi-month projects Knowledge of tax regulations such as Income-tax laws, Indirect tax such as GST and VAT #LI-KB1 Equal Opportunity Statement We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation. Did you read the requirements as a checklist and not tick every boxDont rule yourself out! If this role resonates with you, hit the apply button.