1283 Customer Success Jobs - Page 35

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Success Manager. In this role, you will be responsible for building strong relationships with our customers, ensuring their satisfaction and retention, and identifying opportunities to grow their business using our products and services. Responsibilities: Build and maintain strong relationships with customers, acting as their main point of contact and ensuring their satisfaction and retention. Develop and execute customer success plans, identifying opportunities to increase product adoption and drive customer success. Collaborate with cross-functional teams (including sales, product, and support)...

As a Product Evangelist at our company, your role will be to synergize the entire customer lifecycle. You will engage with potential and existing customers as a trusted advisor to ensure that business objectives are achieved. Your key responsibilities will include developing deep expertise in our DataChannel product offerings and being a trusted advisor to potential customers. You will manage their portfolios, sustain business growth, and profitability by maximizing value. Your role will also involve aiding in product design and development, engaging with potential customers to map their business goals with DataChannel product features, and collaborating with stakeholders during different st...

You will be responsible for identifying and generating leads using various methods such as cold calling, referrals, and collaborating with channel partners. Your main focus will be to schedule and organize meetings with potential clients through phone and email communication. Additionally, you will need to conduct on-site client visits to showcase product demonstrations effectively. Understanding client requirements is key in this role as you will be required to propose tailored solutions and present commercial offerings based on the client's budget and needs. Managing quotations, following up on proposals, and addressing any client concerns are also part of your responsibilities. You will p...

The Partner Practice Advisor plays a strategic role in driving practice advisory and ecosystem growth for Salesforce Partners across the region. Your primary focus will be to help partners build scalable and high-impact practices by identifying investment priorities, shaping their business strategy, and guiding them to monetize their technical capabilities, industry expertise, and service offerings. You will collaborate closely with Partner leadership and Partner teams to define and execute plans that expand their Salesforce business, refine their offerings, and align their priorities with market demand to drive broader platform adoption. As an evangelist for Salesforce, you will champion Sa...

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), F...

You will be joining the Customer Success organization at SAP, which is dedicated to creating a cutting-edge Virtual customer engagement experience for customers who have purchased an SAP solution. Your main goal will be to enhance customer onboarding and adoption processes in the Digital customer segment, striving to improve renewal rates, customer satisfaction, and overall success through a consistent and scalable approach across various SAP lines of business. As a Customer Success Partner (CSP), you will play a crucial role in engaging with top customers (top 5%) in a personalized manner. To expand this personalized approach to all customer classifications (remaining 95%), SAP has introduc...

Strategic finance expert to design accounting workflows (reconciliation, costing), drive demos & onboarding, bridge CFO insights with product teams, and lead finance automation features while building strong customer relationships.

About the Role: The Customer Success Executive will be responsible for the end-to-end success and satisfaction of clients enrolled in our programs. This role involves conducting onboarding calls, providing clients with key course insights, and ensuring clients stay engaged with their learning journey. You will monitor client progress, help them resolve doubts, and ensure they achieve the desired results. Key Responsibilities: Conduct onboarding calls to introduce clients to their purchased programs. Provide clients with a clear understanding of the course roadmap and key parameters. Regularly check client progress, ensuring they attend sessions, complete assignments, and engage with the prog...

Roles and Responsibilities Develop and implement effective processes for data analysis, reporting, and research. Manage a team of quality analysts to ensure high-quality deliverables. Ensure timely completion of projects by setting deadlines and monitoring progress. Conduct regular training sessions to upskill team members on new tools, technologies, and best practices. Collaborate with cross-functional teams to identify areas for improvement and drive process enhancements. Desired Candidate Profile 5-7 years of experience in B2B SaaS sales or related field (preferably). MBA/PGDM degree from a reputed institution (Marketing specialization preferred). Valid PAN Number - _____________________(...

MongoDB's mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhereon premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every mont...

As a CRM Head at our company, you will be responsible for leading the customer relationship management function. Your role will involve overseeing the post-sales customer lifecycle, managing a high-performing CRM team, and ensuring top-notch client servicing standards across all projects. We are looking for an experienced and strategic leader who can drive customer satisfaction, loyalty, and brand trust through innovative processes and a customer-first approach. Your key responsibilities will include leading, mentoring, and managing the CRM team, developing and implementing CRM strategies, handling customer escalations, ensuring timely documentation, maintaining client records, coordinating ...

The role of a Customer Success Manager at Scrut Automation involves playing a crucial part in driving customer success by nurturing clients within the rapidly expanding business. The primary goal of the Customer Success team at Scrut Automation is to revolutionize the compliance journey for customers. As a Customer Success Manager, you will have the following responsibilities: - Managing the entire customer life cycle and account management starting from Sales Handover to ensuring smooth on-boarding, maintaining consistent engagement through Monthly Business Reviews (MBRs) and Quarterly Business Reviews (QBRs), and establishing a relationship of trust and transparency. - Facilitating the onb...

As a dedicated Customer Success Manager at our Security Operations Center team, you will play a crucial role in ensuring client satisfaction, retention, and successful implementation of our security solutions. Your responsibilities will include building strong client relationships, understanding their needs, and collaborating with internal teams to deliver exceptional service. You will act as the primary point of contact for SOC clients, fostering positive relationships and addressing their inquiries, concerns, and requests promptly. By understanding client goals, requirements, and challenges, you will provide tailored solutions to ensure effective implementation and utilization of our secur...

As an Associate Director of Customer Success at Credgenics, you will be leading a team of Success Managers to ensure customer retention, adoption, engagement, and expansion. Your role will involve acting as a strategic business partner for key accounts, focusing on maximizing customer value from our platform and identifying growth opportunities through upselling and cross-selling. Your responsibilities will include developing a deep understanding of customer needs and aligning them with Credgenics" product capabilities and value propositions. You will serve as a customer advocate, providing insights to product and engineering teams for feature enhancements. Additionally, you will be responsi...

As a Senior Manager / Head of Customer Support in Enterprise SaaS, you will play a crucial role in building and scaling a high-performing support team for our fast-growing SaaS company. Your primary responsibilities will include driving strategy, leading global L1/L2 teams, and ensuring a world-class customer experience through technical depth, data-driven decisions, and operational excellence. To excel in this role, we are looking for someone with 10-15 years of experience in technical support/customer success, with at least 2 years of experience in leading managers. You should possess a strong understanding of SaaS and enterprise technologies such as APIs, SSO, and integrations. Proven lea...

You will be responsible for supporting and optimizing key aspects of the supply chain, customer success, and go-to-market strategy. Working closely with internal teams and external partners, you will play a vital role in driving business growth and operational efficiency. Your key responsibilities will include managing supply chain and logistics operations to ensure timely availability of inventory and seamless delivery. You will collaborate with technical and operations teams to resolve customer issues promptly and work with product promoters to enhance on-ground sales performance. In addition, you will be monitoring and maintaining positive EBITDA for each sales channel, recommending strat...

The Customer Success team at LeadSquared plays a crucial role in ensuring the future success of the company. We are seeking individuals who are passionate about delighting customers, ensuring their success, and empathizing with their challenges. As a part of this team, your responsibilities will include managing a significant portfolio of customers individually. You will collaborate closely with stakeholders in each customer account to understand their workflow processes and business obstacles. By creating a Business Requirements document and project plan, you will oversee the successful implementation and configuration of LeadSquared's product suite for each customer. In this role, you will...

When you join Trend, you become part of a unique and diverse global family and you get to work towards a world safe for exchanging digital information. The Sales Engineer (SE) for India will play a crucial role as the technical bridge between our Sales Representatives and their pre-sales customers. As a Trend Micro product expert, you will guide customers and prospects in the selection and deployment of Trend Micro Next-Gen security solutions. You will take joint ownership with the Sales team in developing customer relationships and provide leadership in security architecture. Your strong problem-solving skills will help influence customers" technical strategy. As a trusted advisor, you will...

As a Management Trainee specializing in Sales, Customer Success, and Sales Operations, you will gain hands-on experience in various aspects of these critical business functions. Your responsibilities will include conducting in-depth analysis of operational data to identify areas for improvement and drive efficiency gains. Utilize your hands-on Excel skills for identifying potential customers and generate reports to identify trends, opportunities, and areas for improvement. During your tenure, you will participate in different sessions to learn about company policies, procedures, and products. You will also assist managers and team leaders in day-to-day tasks and special projects while collab...

Note: This is a off-roll contractual role. Job Description: Serve as the primary point of contact for assigned client accounts, understanding their goals, needs, and challenges. Develop account strategies to overcome the challenges and action plans to meet client objectives and maximize account growth. Conduct regular F2F business reviews with clients, discussing performance, identifying areas for improvement, and presenting new opportunities. Track and analyze account performance, sales data, account funnel, hygiene, and market trends to identify opportunities and challenges. Deliver Incremental Revenue / RPO from the assigned clients through monetization and commercial improvements. Delive...

Come join a company that is revolutionizing cloud security and empowering businesses to thrive in the cloud. Wiz, the fastest-growing startup ever, is dedicated to assisting organizations in securing cloud environments that will drive their businesses forward. Trusted by security teams globally, we have a track record of success and a culture that values top-tier talent. Our Wizards from across 13 countries collaborate to safeguard the infrastructure of our numerous customers, which include over 45% of the Fortune 100 companies relying on us to scan and secure over 230 billion files daily. As a prominent player in a vast and expanding market, there is ample opportunity for you to make a sign...

Day-to-day responsibilities for the Renewal Growth Specialist (RG Specialist) may include, but are not limited to: Collaborates with Sales, Customer Success Managers, Legal, and Finance teams to ensure customer requirements are met and to provide a seamless customer experience and achieve renewal, uplift, retention, and expansion revenue targets, and to ensure successful, timely renewals and reduced churn risk Creates proposals and contracts for all existing customer renewals and expansions within assigned territory. This includes renewal documentation, quotes, and amendments including upgrades, downgrades, pricing, transfers, and migrations, ensuring timely and accurate processing of renewa...

Job role: Inside sales executive is required to contact potential buyers through phone / emails etc. attends and replies enquires, presents our services, shares quotes / pricing and tries to convert into sales. Person is required to perform end to end tasks related to customer enquiry, sharing quotation, providing updates to customer & do follow ups as required, co-ordinate with internal departments. Experience: 0-5-year experience in inside sales/ Telesales/ Customer service for IT products and services. Extensive experience of in handling customer queries Can manage irritated customers and convert into sales Qualification: Any Graduate Shift Timings: 9:00am-6:00pm

Job Title: Customer Success Executive Experience Required: 2 to 4 years Location: Pune-Magarpatta Employment Type: Full-Time About the Role Silicon Stack is looking for a proactive and customer-focused Customer Success Executive to join our team. In this role, you will be responsible for building strong relationships with our clients, ensuring their satisfaction, and driving long-term retention and growth. You will work closely with cross-functional teams to address client needs and deliver value at every stage of the customer journey. Key Responsibilities Build and maintain strong relationships with assigned customers. Understand client needs, objectives, and success metrics to align our so...

What youll do Your core job is to own our customer relationships for our international customers and make them true fans of BiteSpeed. Client onboarding, tracking product adoption for our enterprise customers, ensuring they are getting maximum value leading to upsells and expansion revenue. Becoming a trusted product advisor for our customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed. What makes you a good fit You care about delivering a service experience that parallels a Michelin star Italian restaurant. You genuinely like helping people and making them successful. You have 1+ years of work experience in managing international client onboarding(cust...