Company Description Invoay is a software solution provider for businesses in the personal wellness services and modern retail industry. The company offers a comprehensive Business ERP Platform that helps business owners manage functions like Billing, Appointments, Inventory Control, and more. With seamless integration between various applications, Invoay caters to the unique needs of business owners and professionals in the industry. Role Description This is a full-time on-site role for a Software Sales Manager based in Mumbai at Invoay. The Software Sales Manager will be responsible for sales activities, managing customer service, sales management, negotiating contracts, and driving sales growth for the company. Qualifications Software Sales and Sales skills Experience in Customer Service Sales Management and Negotiation skills Strong communication and interpersonal skills Ability to build and maintain relationships with clients Proven track record of meeting sales targets Bachelor's degree in Business Administration or related field Show more Show less
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Success Manager. In this role, you will be responsible for building strong relationships with our customers, ensuring their satisfaction and retention, and identifying opportunities to grow their business using our products and services. Responsibilities: Build and maintain strong relationships with customers, acting as their main point of contact and ensuring their satisfaction and retention. Develop and execute customer success plans, identifying opportunities to increase product adoption and drive customer success. Collaborate with cross-functional teams (including sales, product, and support) to ensure a seamless customer experience. Identify and resolve customer issues, providing timely and effective solutions. Provide regular reports on customer health, engagement, and retention to the senior management team. Stay up-to-date with the latest industry trends and best practices, and make recommendations for new initiatives to enhance customer success. Requirements: Bachelor's degree in business, marketing, or a related field. Proven experience in customer success, account management, or a similar role. Strong customer-focused mentality, with a passion for building relationships and driving customer success. Excellent communication and interpersonal skills, with the ability to build and maintain relationships with key stakeholders. Strong analytical and problem-solving skills, with the ability to identify and resolve customer issues. Experience with CRM software and analytics platforms. Ability to work independently and in a team environment. Qualifications: 3+ years of experience in customer success, account management, or a similar role. Experience working with SaaS products or a similar technology-based industry. Strong communication, relationship-building, and problem-solving skills. Experience working with CRM software and analytics platforms. Ability to work independently and in a team environment. Job Benefits: Competitive salary package. Comprehensive health and wellness benefits. Opportunities for career growth and advancement within the company. Collaborative and supportive work environment. Chance to work with a dynamic and passionate team. If you're a customer-focused individual with a passion for building relationships and driving customer success, we want to hear from you! Please apply with your resume and cover letter today. Invoay is an equal opportunity employer and welcomes candidates from all backgrounds. We thank all applicants for their interest; however, only those selected for an interview will be contacted.,
As a Digital Marketing Intern, you will play a crucial role in ensuring the smooth functioning of daily marketing activities while collaborating closely with senior sales consultants. Your responsibilities will include creating Email & SMS marketing templates tailored to our target audiences, managing databases for prospective client marketing operations, establishing a strong digital presence across various web referral sites and domains, and upholding high standards of quality in all core tasks. To excel in this role, you should possess good communication skills and demonstrate qualities of sharpness, motivation, and hard work. Your strategic contributions will also be valued as you work towards building an exceptional team.,
We are looking for a motivated and results-driven Inside Software Sales Specialist to join our dynamic sales team at our Noida office. Your main role will involve driving the sales of our SaaS solutions, specifically Billing, POS, and CRM software, by engaging with potential clients, understanding their requirements, and offering customized software solutions that align with their business goals. As an Inside Software Sales Specialist, your responsibilities will include generating leads, conducting product demos, and closing sales deals using a consultative sales approach. You will collaborate closely with the marketing and customer success teams to ensure a smooth sales process and provide an exceptional client experience. Invoay Software is a leading provider of innovative Billing, POS, and CRM software solutions tailored for businesses in the retail, hospitality, and service industries. Our cutting-edge SaaS products are trusted by a diverse range of clients to optimize operations, improve customer experiences, and drive business growth. Your key responsibilities will include: - Lead Generation & Prospecting: Identify and qualify potential clients through cold calling, email campaigns, and inbound inquiries. - Sales Pitch & Product Demo: Present and demonstrate our software solutions to prospective clients, addressing their specific needs and challenges. - Consultative Sales Approach: Understand clients" business processes and pain points to offer customized software solutions that provide tangible value. - Pipeline Management: Maintain and update the sales pipeline, ensuring timely follow-ups and communication with prospects. - Achieving Sales Targets: Meet and exceed monthly and quarterly sales targets, contributing to the company's revenue growth. - Collaboration: Work closely with the marketing team to align sales strategies with ongoing campaigns and with the customer success team to ensure smooth onboarding and support for new clients. - Market Research: Stay informed about industry trends, competitors, and the latest developments in SaaS solutions to effectively position our products. Qualifications: - Education: Bachelor's degree in Business Administration, Marketing, IT, or a related field (MBA is a plus). - Experience: 1-3 years of inside sales experience, preferably in SaaS, software sales, or a related industry. - Skills: Excellent communication and interpersonal skills, strong presentation skills, self-motivation, adaptability, familiarity with CRM software and sales tools, and the ability to explain technical software features to non-technical audiences. Job Benefits: - Competitive Salary: Base salary with attractive performance-based incentives. - Career Growth: Opportunities for professional development and advancement within the company. - Training & Development: Continuous training on our software solutions and sales strategies. - Health & Wellness: Comprehensive health insurance and wellness programs. - Work Environment: Collaborative and innovative work culture with exciting project opportunities. Join Invoay Software and be part of a forward-thinking team that is revolutionizing the retail and service industries with innovative software solutions. Grow your career, work with cutting-edge technology, and contribute to the success of businesses across India. Hiring organization: Invoay Software Employment Type: Full-time Industry: SaaS (Software as a Service) - Billing, POS, and CRM Software Job Location: E 14, 2nd Floor Sector 3, Noida, Uttar Pradesh, 201301, India Date posted: 22 August 2024,