1283 Customer Success Jobs - Page 39

Cialfo is a leading platform connecting students, higher education institutions, and counselors through technology-driven solutions. Launched in 2017 with a mission to make education accessible to 100 million students, Cialfo provides a range of mobile and web solutions to students, K-12 institutions, and higher education institutions. We're one of the fastest-growing tech startups in the region, consistently charting new heights! This position is with BridgeU, one of the brands under Manifest Global, which also includes Cialfo, Kaaiser, and Explore by Cialfo. Please note that this is a 5-day working role. BridgeU is on a mission to empower schools and students worldwide to navigate the futu...

As a Customer Success Manager at UpRise Labs, you will play a crucial role in ensuring our clients" success and satisfaction by being their primary point of contact post-onboarding. Your responsibility will be to understand each client's recruitment processes, goals, and success metrics in order to align our solutions effectively. By driving product adoption, providing training, and offering strategic insights, you will aim to maximize the value our clients derive from our product. Your role will involve acting as a trusted advisor and recruitment tech expert, guiding clients on best practices, new features, and optimization opportunities. Additionally, you will be tasked with identifying po...

As the Manager, Data Engineering at Assent, you will play a crucial role in leading a team of specialists in data engineering to bring key products and features to life for Assent and its customers. Your responsibilities will include recruiting, developing, and retaining a high-performing and engaged team, coaching them to deliver high-quality, scalable software that addresses key business problems. You will be responsible for coordinating and allocating work among the team, driving delivery, and championing product quality. Your role will involve establishing and maintaining rapport with other teams in the product value chain such as Product Management, User Experience, Quality Assurance, C...

The Senior Customer Success Manager plays a crucial role in the success of Contlo, a pioneering AI marketing platform dedicated to empowering modern businesses through generative AI technology. As a customer-centric individual with a passion for AI, your primary responsibility will involve ensuring the seamless onboarding and retention of customers, particularly in the D2C and Ecommerce sectors. Your responsibilities will include guiding new customers through the onboarding process, conducting training sessions to maximize platform utilization, and developing a deep understanding of customers" objectives and challenges. Serving as the main point of contact for customer inquiries and concerns...

As an Employability Skills Coach at one of Weekday's clients, you will be instrumental in preparing students for successful careers by providing impactful skills training and developing industry-relevant curriculum. Your primary focus will be on imparting critical employability competencies to students through engaging sessions, practical learning, and staying aligned with the evolving needs of the industry. You will be responsible for delivering engaging and outcome-oriented employability training sessions both in-person and virtually. Your role will involve conducting workshops on essential professional skills like communication, teamwork, critical thinking, digital literacy, and industry-...

What does this role hold for you ? - A Customer Success Manager is responsible for providing exceptional customer service to clients or customers of a company. - Responding to customer inquiries : Responsible for answering customer inquiries, resolving issues, and providing information about products or services. They must be knowledgeable about the company's products and services to provide accurate information. - Handling customer complaints : Must be able to handle customer complaints with patience, empathy, and professionalism. They should be able to resolve complaints effectively, taking appropriate steps to address the issue and ensure customer satisfaction. - Maintaining customer reco...

As a member of the MTAP team, you will be part of a passionate group dedicated to creating innovative solutions that positively impact people's lives. Our team consists of talented and driven individuals committed to delivering exceptional products and services to our customers. At MTAP, we prioritize diversity and inclusivity in the workplace, ensuring that everyone has the opportunity to thrive. We offer competitive salaries, excellent benefits, and ample room for professional growth and development. We value work-life balance, encouraging our team members to prioritize their well-being and spend quality time with their families. If you are interested in becoming a part of our team, we wel...

As a candidate for this position, you will have the opportunity to work from preferred locations such as Gurugram, Haryana, India, or Mumbai, Maharashtra, India. To be considered for this role, you should hold a Bachelor's degree or an equivalent practical experience along with a minimum of 2 years of experience in business, advertising, or marketing. Experience in launching and managing paid digital advertising campaigns, particularly in Google Ads and other digital marketing platforms, is highly desirable for this position. Additionally, proficiency in assessing and achieving client success through various business techniques such as effective questioning, objection handling, and engaging ...

As the Head of Customer Success at SuperAGI, you will play a vital role in leading and scaling our Customer Success team. You will be responsible for developing a strategic approach that focuses on enhancing product adoption, ensuring customer retention, and driving long-term revenue growth. Your leadership will be instrumental in crafting a world-class customer journey and fostering strong post-sale relationships to maximize the value our platform offers. Your key responsibilities will include: Strategy & Leadership: - Creating and executing a Customer Success strategy that aligns with company objectives. - Building, managing, and mentoring a high-performing Customer Success team comprising...

Clean Harbors Inc. is a NYSE-listed US-based $5.2 billion company founded in 1980 near Boston by Mr. Alan S. McKim, the current Chairman and CEO. With a dedicated workforce of 18,000 employees and over 450 service locations across the U.S., Canada, and Mexico, Clean Harbors provides premier environmental, energy, and industrial services to more than 300,000 customers. The company has been actively involved in addressing major emergency response events in North America, such as the BP Oil Spill, anthrax attacks, avian flu outbreak, and natural disasters like hurricanes and oil pipeline breaks. Clean Harbors India serves as the Global Capability Center (GCC) supporting the parent company with ...

As Asia's fastest-growing HR technology platform, Darwinbox is dedicated to shaping the future of work through the development of cutting-edge HR technology. With a strong emphasis on enhancing employee experience and ensuring customer success, Darwinbox continuously innovates to deliver the best solutions. Trusted by over 800 global enterprises to manage more than 2 million employees across 100 countries, Darwinbox stands out as a preferred choice in the industry. Darwinbox's advanced HCM suite competes with both local and global players in the enterprise technology sector, including industry giants like SAP, Oracle, and Workday. The company boasts an impressive client portfolio, catering t...

As a Client Relationship Manager at CBS HUB PVT LTD, previously known as Central Books, you will play a crucial role in managing and enhancing the experience of our existing clients. Serving as the primary point of contact for key accounts, your responsibilities will include building and maintaining strong relationships with clients, addressing their queries and issues promptly, and ensuring their satisfaction and engagement. You will also be responsible for onboarding new clients, monitoring client engagement metrics, and identifying opportunities for upselling or cross-selling relevant offerings based on client needs. Reporting to the VP Sales, you will collaborate with internal teams to e...

Roles and Responsibilities: Monitor the health of implementation at regular intervals and take proactive initiatives to ensure customer delight. Conduct review sessions with customers to understand their experience of using our products. Identify new features that would help customers get maximum value from the product and relay this to product team Tracking customer issues and bringing in resolutions to ensure customer satisfaction Act as customers voice for Kennects internal team. Build a solid and lasting relationship with the customers Conduct training sessions for end users to increase adoption Our Ideal Candidate Proactive, high on integrity and has a strong desire to learn and apply l...

MaintWiz is calling Fresh MBAs for roles in Customer Success function. Selected candidates will be working on implementation of Industry 4.0 solutions in Plant Maintenance and Industrial Asset Management. Key client-facing role with ownership of deliverables and KPIs Fully manage product implementations and customer onboarding Conduct regular product and project implementation reviews with customer team Up sell and cross sell MaintWiz services and additional product features Documentation of client processes and mapping to MaintWiz functionality Training of new and existing customer user groups Maintain customer new request pipeline and provide ETA for delivery Managing metrics on Project De...

Are you looking for a challenging role where you can truly make a difference Join Siemens Energy in their mission to "energize society" by supporting customers in transitioning to a more sustainable world through innovative technologies and turning ideas into reality. Siemens Energy is involved in expanding renewables, transforming conventional power, strengthening electrical grids, driving industrial decarbonization, and securing the supply chain and necessary minerals, offering products, solutions, and services across the entire energy value chain. Controls & Digitalization is currently seeking a Sales Professional with a solid background in sales and development within Controls, Electrica...

You will play a pivotal role as a Senior Customer Success Manager at Contlo, a cutting-edge AI marketing platform dedicated to empowering modern businesses through the utilization of their brand's generative AI Model. Your primary focus will revolve around ensuring the successful onboarding and retention of our customers, particularly within the D2C and Ecommerce sectors. If you possess a genuine passion for AI technology and a firm commitment to customer success, we are eager to have you on board. Your key responsibilities will include: Customer Onboarding: - Assisting new customers throughout the onboarding process to facilitate a seamless transition and ensure a comprehensive grasp of our...

Bureau is an all-in-one platform for identity decisioning, fraud prevention, and compliance requirements, trusted for enhancing security and compliance. At Bureau, we simplify identity management for businesses, celebrating homegrown leaders and fostering an open-door policy where your voice matters, ideas flourish, and potential knows no bounds. Our core values of confidence, growth, customer obsession, and speed drive us to put our best foot forward every day, serving as a launching pad for your professional growth. As a Sales Manager at Bureau, you will be responsible for owning customer relationships post-sales, ensuring long-term success, value delivery, and account expansion. Leading a...

As the Program Manager for the Project Management Office (Service), you will play a crucial role in ensuring strategic and operational excellence within the service organization to achieve or exceed defined Key Performance Indicators (KPIs). Your responsibilities will include deploying global service portfolios and processes to enhance customer experiences, drive satisfaction, and foster sustainable growth. Central to your role will be leading digital transformation initiatives, enhancing operational efficiency, and maximizing technology platforms for service delivery. Your role will demand a high degree of self-organization and a focus on practical execution over abstract models. Experience...

As you consider applying for this role, we kindly request you to share your updated resume and confirm your interest at your earliest convenience. The work model for this position is Fully Onsite at Sector 59, Noida. The timings for this role are in EST Shift, from 6:30 PM IST to 3:30 AM IST (Night Shift). Additionally, cab facility and one-time meal facility will be provided. In this role, you will be responsible for managing a portfolio of existing client accounts, focusing on maintaining strong, long-term relationships. You will need to understand the business needs of clients and identify opportunities for upselling and cross-selling. As the main point of contact for client inquiries and...

iamneo is a B2B Edtech Enterprise SaaS start-up that was founded in 2016. Specializing in providing Talent Upskilling, Talent Assessment, and Talent Transformation solutions for the ITeS, BFSI, and Education industries, our key value propositions include IT Upskilling and IT Skill Assessments with auto-evaluation capabilities at scale. As a bootstrapped-profitable company with a remarkable YoY growth rate of 100%, we have onboarded prestigious corporate clients such as WIPRO, LTIMindtree, HCLTech, Virtusa, Hexaware, Gallagher, and more than 35 other customers. In the education sector, esteemed institutions like Manipal University, VIT, SRM, BITS Pilani, and 150+ institutes have embraced our ...

As a founding member with our client, a well-funded AI-driven ad tech company, you will have the opportunity to build a success story for yourself and the organization. Headquartered in San Francisco, our client operates globally across the U.S., EMEA, and APAC regions. Focused on mobile advertising solutions utilizing proprietary neural network models, the company processes over 5 million ad requests per second from more than 10 billion devices worldwide. Your role will involve managing the entire sales cycle, from customer identification to prospecting and closing deals. You will be responsible for presenting programmatic advertising solutions to key decision-makers at mobile app companies...

As an integral part of the MTAP team, you will be involved in performing Web & Mobile Application testing using both manual and automation approaches to ensure the quality of software products. Collaborating within Agile Scrum teams, you will play a crucial role in integrating quality assurance early in the development lifecycle. Your participation in requirements and design reviews will be essential to ensure testability and alignment with user expectations. Your responsibilities will include developing comprehensive test plans and strategies for web applications, following Agile best practices. You will design, develop, and maintain automated test scripts using tools such as Selenium (Java...

As an Individual Contributor at P40 level, you will play a crucial role in assisting large enterprises in leveraging Adobe Experience Cloud solutions. Your primary responsibility will be to act as a Technical Account Manager (TAM), establishing and nurturing strong relationships with top-tier customers. Your technical expertise will be instrumental in supporting their operational well-being and maximizing their investment in Adobe solutions through the adoption of new functionalities. Your role as a Technical Account Manager will involve providing proactive technical leadership, personalized knowledge sharing, and strategic insights across various aspects of people, processes, and technology...

Greetings from Health & Treatments India! We are currently seeking Physician Executives/Call Center Executives (dual role) who possess 1-4 years of experience in the Healthcare Industry along with exceptional communication skills. This is a full-time, permanent position in the Customer Success, Service & Operations department with a role category of Voice/Blended. Ideal candidates for this role should have a qualification of UG - Arts & Science, B.Sc Physician Assistant, B.Sc Nursing, Diploma Nursing, or B.Sc Allied Health & Science. The responsibilities of this position include managing day-to-day activities such as Doctor Enrollment Process, Scheduling Doctor and Patient Appointments, LAB ...

The Customer Excellence Manager is responsible for overseeing various aspects related to customer data integrity, contract management, customer satisfaction metrics, and engagement initiatives. This role entails strong collaboration skills, strategic thinking, and a commitment to enhancing customer experiences. In terms of customer data integrity, the Manager will collaborate with regional teams to ensure the completeness and accuracy of customer and outlet master data. Implementing processes and best practices for data governance to maintain high data quality standards is crucial. Furthermore, ensuring that all customer contracts for the upcoming year are signed in accordance with the defin...