Client Partner, India (BridgeU Business)

Cialfo is a leading platform connecting students, higher education institutions, and counselors through technology-driven solutions. Launched in 2017 with a mission to make education accessible to 100 million students, Cialfo provides a range of mobile and web solutions to students, K-12 institutions, and higher education institutions. We're one of the fastest-growing tech startups in the region, consistently charting new heights! This position is with BridgeU, one of the brands under Manifest Global, which also includes Cialfo, Kaaiser, and Explore by Cialfo. Please note that this is a 5-day working role. BridgeU is on a mission to empower schools and students worldwide to navigate the future with confidence. We provide smart, data-driven solutions that support international secondary schools in delivering better university and career guidance, preparing students for life beyond the classroom. With a global footprint and a commitment to student outcomes, we work hand-in-hand with educators, counselors, and school leaders to ensure every student finds the right pathway for their future. Our team is made up of dedicated educators, technologists, and innovators, working together to transform guidance and university admissions through meaningful relationships, powerful insights, and world-class support. At BridgeU, we believe in impact over ego, collaboration over silos, and long-term partnerships over quick wins. BridgeU is seeking an elite Client Partner to deliver an unparalleled level of service to high-quality B2B high school clients. This individual will manage relationships with stakeholders across all levels from junior counselors to senior school leaders with the professionalism and finesse typically seen in white-glove service roles. The ideal candidate will bring exceptional customer experience, service orientation, and account growth capabilities while embodying the highest standards of sophistication, emotional intelligence, and personalization. The responsibilities of this role include driving client success by partnering closely with high school stakeholders, ensuring client satisfaction and delight through regular business reviews and personalized solutions, providing client support to resolve technical challenges, maximizing value and expanding relationships by encouraging deeper adoption of BridgeU's platform, maintaining operational efficiency by updating client records, and leading, strategizing, and developing strategies for client growth and development. The ideal candidate for this role should possess a Bachelor's degree in Business Administration, Education, Marketing, Communications, or a related field, have experience within the SaaS, EdTech, or technology solutions industry for B2B clients, and demonstrate 5+ years of success in customer success, client experience, account management, or strategic consulting. Skills such as a consultative approach, attention to detail, analytical thinking, and efficient communication are essential, along with qualities like professional presence, emotional intelligence, discretion, and ambition. If you have an MBA or equivalent postgraduate degree in marketing or business, familiarity with high school counseling workflows and challenges, or experience engaging directly with C-level education stakeholders, you would be considered a notch above for this role.,