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8.0 - 12.0 years

0 - 0 Lacs

hyderabad, telangana

On-site

As an Operations Manager, you will be responsible for developing, implementing, and monitoring day-to-day operational systems and processes to ensure visibility into goals, progress, and obstacles for key initiatives. Your role will involve planning, monitoring, and analyzing key metrics to ensure efficient and timely completion of tasks. You will devise strategies for program growth enterprise-wide, implementing process improvements to maximize output and minimize costs. Your responsibilities will include working knowledge of administrating work, coordinating with accounts and product teams, evaluating business procedures regularly to apply improvements aligned with organizational objectives, and overseeing customer support processes to enhance customer satisfaction. Exceptional communication skills, interpersonal skills, emotional intelligence, coaching skills, people management, ownership, accountability, teamwork, collaboration, decision making, root cause analysis, recurrence prevention, and behavioral management will be essential for this role. This position requires a minimum of 8 to 10 years of experience in operations and a qualification of BBA or any other relevant degree. The job type is full-time, with a work location in person in Eswatini, Swaziland, Southern Africa. The salary range for this position is between 70,000 to 1,00,000 per month. Additionally, benefits such as Provident Fund and a performance bonus are included. If you have a total of 8 years of work experience and at least 7 years of experience in operations management, you are preferred for this role. Your ability to plan, analyze, and implement operational strategies effectively will be crucial in ensuring the efficiency and success of the organization's operations.,

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9.0 - 13.0 years

0 Lacs

haryana

On-site

The Client Partner role is a highly visible position central to the overall account engagement ownership and client management. Your responsibilities will include business growth, client management, contract negotiations, solutioning, consulting, and P&L management all geared towards achieving annual targets for client base growth, revenue, profitability, quality of delivery, and customer satisfaction. In terms of client management and financials, you will be required to communicate with clients to understand their needs, pitch offerings to existing and prospective clients, build relationships based on trust and respect, and serve as the client advocate within the company. Additionally, you will be the single point of contact for client escalations, identify market differentiators, manage client contracts, track invoicing, and oversee account budgets and profitability. For service delivery, you will coordinate engagement governance sessions, Voice of Customer/NPS surveys, and act as the point of contact for client escalations. Your role will also involve collaborating with internal teams to ensure client contracts are up to date and aligned with the strategic business development framework. The ideal candidate for this role should have at least 9 years of experience in leading large insurance delivery teams and client relationship management. You should have a proven track record of managing large budget engagements, possess a detailed understanding of insurance functions, and have established connections within the insurance industry. Strong communication skills, deal-closing abilities, and a willingness to travel are essential for success in this role. As a Client Partner, you will need to work in a globally distributed environment, collaborate effectively with customers across different regions, and demonstrate an entrepreneurial and agile mindset. Embracing change, possessing excellent storytelling skills, and being a collaborator with high emotional intelligence are also key attributes for this position. The compensation structure includes a base salary, a company laptop, and employee benefits.,

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2.0 - 6.0 years

0 Lacs

kozhikode, kerala

On-site

As a Sales and Communication Specialist, you will be responsible for a variety of key tasks that are essential for successful customer engagement and sales outcomes. Your verbal communication skills must be clear, persuasive, and delivered with confidence to effectively engage with customers. Active listening is crucial in understanding customer needs and concerns genuinely, allowing you to tailor your responses effectively. Crafting and delivering compelling value-based sales pitches will be a core part of your role. You should be adept at objection handling, navigating doubts or resistance with confidence and empathy, and possess strong negotiation skills to guide customers towards favorable decisions without applying undue pressure. Building and maintaining customer relationships will be a significant focus. A customer-centric mindset is essential, ensuring that you are focused on helping rather than just selling. Timely, consistent, and professional follow-up management is crucial, as well as experience with CRM software such as Zoho, Salesforce, or HubSpot for effective customer relationship management. Your organizational and personal effectiveness will play a pivotal role in your success. Strong time management skills are necessary for handling multiple leads and calls efficiently. You should be target-oriented, consistently working towards and achieving sales goals. Adaptability is key, allowing you to adjust your tone and approach based on whether you are interacting with parents or students. Attention to detail is essential for logging accurate call notes and updates, while resilience and patience are critical for handling rejection professionally and bouncing back quickly from setbacks. In addition to these core skills, possessing bonus skills such as multilingual abilities (fluency in regional/local languages), basic tech savviness (using spreadsheets, calendars, and call dialers effectively), emotional intelligence (understanding customer emotions and responding with empathy), and presentation skills (ability to present plans or solutions clearly, even over calls) will provide you with a competitive edge in this role.,

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7.0 - 12.0 years

0 Lacs

hosur, tamil nadu

On-site

As a Process Planning Engineer in Engine Assembly at TVS Motor Company's Hosur Plant, your role will be crucial in industrializing engines and vehicle assembly. You will be responsible for designing, evaluating, and finalizing the manufacturing strategy while considering all 7M conditions. Additionally, you will estimate capital investments and conversion costs for new products, upgrades, and capacity augmentation. Your expertise will be required to estimate the total cost of buying (TCB) and propose strategies for "Make or Buy" decisions. You will design and develop processes for new products and upgrades, adhering to APQP (3rd Edition) guidelines. Conducting process FMEA and ensuring a defect-free process with proficiency in VDA 6.3 and IATF 4th edition standards will be part of your responsibilities. Furthermore, you will design, evaluate, and finalize layouts for plant and manufacturing lines, applying manufacturing principles such as JIT, LEAN, and AGILE. Planning and finalizing plant and facility requirements, along with facility planning, evaluation, sourcing, and development, will fall under your purview. It will be essential to prove-out processes and facilities meeting quality targets and sustainable process capability index. Your role will involve technical documentation of the designed process using PPAP (IATF 4th edition) and ensuring on-time customer approval through PSW sign-off. Monitoring Alpha, Beta, and QP manufacturing to achieve results as per set MPT targets will be crucial. Additionally, preparing action plans for process improvement projects and identifying alternate processes for enhancing quality, productivity, cost, delivery, and safety in existing manufacturing cells or new product lines will be part of your responsibilities. To excel in this role, you will need functional competencies in Engineering Materials, Manufacturing Processes, Quality Assurance, Measurements & Metrology, Product Awareness, Manufacturing Systems, Problem Solving, and Project Management. Moreover, your behavioral competencies should include Communication Skills, Interpersonal Relationships, Personal Leadership, Rigor in Execution, People Leadership, Emotional Intelligence, Customer Centricity, Business Acumen, Managing & Leading Change, and Long-term Perspective (Planning & Strategizing). If you are a technically and professionally competent individual with 7 to 12 years of experience and possess a BE/MBA/Diploma qualification, this role offers an exciting opportunity to contribute to the progress of TVS Motor Company's sustainable mobility initiatives.,

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5.0 - 9.0 years

0 Lacs

kolkata, west bengal

On-site

The Delivery Quality Assurance (DQA) Professional plays a crucial role in ensuring the setup, review, audit, and enhancements of quality within engagements. Their primary responsibility includes supporting engagement setup, facilitating a seamless transition from sales, and ensuring that both Capgemini and contractual requirements are met. They are tasked with defining and adjusting processes and process assets to align with the specific needs of business units, accounts, and engagements, thereby enabling a standardized way of working. Monitoring engagement execution through regular reviews, tracking planned activities, and suggesting mitigation actions are also part of their duties to aid Delivery Governance. Additionally, they collaborate with Client teams, support Client or third-party audits, and drive improvements at the engagement/account level using methodologies such as Six Sigma, Lean, etc. The DQA Professional also provides consulting services related to Agile, Service Management, Six Sigma, Lean, and assists in the sales/bid process by offering insights on Capgemini processes, Delivery Governance, process assets, and platforms. As a Delivery Quality Assurance Manager, your role involves planning and managing the setup, execution, reviews, process improvements, process definition, and adaptation of process assets. You will provide delivery governance support for 5-6 engagements, enable sales, and manage stakeholder relationships effectively. Key Skills (Competencies) required for this role include: - Active Listening - Adaptive Thinking - Analytical Thinking - Assertiveness - Attention to Detail - Business Agility - Change Management - Conflict Management - Continuous Improvement - Decision-Making - Emotional Intelligence - Financial Control - Influencing - Innovation - Managing Difficult Conversations - Negotiation - Proactiveness - Problem Solving - Project Governance - Project Management - Project Planning - Project Reporting - Project Tracking - Relationship-Building - Risk Assessment - Risk Management - Scope Management - Stakeholder Management - Strategic Governance - Strategic Thinking - Team Management - Time Management - Unified Project Management (UPM) - Unified Service Management (USM),

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5.0 - 9.0 years

0 Lacs

haryana

On-site

As a Content Development & Instructional Design professional, you will be responsible for designing and developing engaging, practical, and learner-centric training content. Your role will involve customizing training material to meet the specific needs of target audiences, including warehouse and backend staff. It is essential to continuously update content to ensure its relevance, alignment with business goals, and adherence to industry best practices. In terms of Training Delivery, you will be facilitating classroom and virtual training sessions focusing on soft skills such as communication, teamwork, leadership, emotional intelligence, and time management. Using adult learning principles and interactive methodologies, you will ensure high engagement and knowledge retention among participants. Evaluating training effectiveness through feedback, assessments, and follow-up will also be part of your responsibilities. For Training Needs Identification, you will collaborate with business stakeholders and HR to assess training needs across different departments and roles. This will involve conducting surveys, interviews, focus groups, and analyzing performance data to identify skill gaps. Based on your findings, you will recommend appropriate learning interventions to address the identified needs effectively. Monitoring & Reporting will be a crucial aspect of your role, where you will track participation, feedback, and training outcomes through reports and dashboards. Measuring the ROI of learning programs and suggesting improvements based on the data gathered will be essential. Maintaining records of training sessions, materials, and evaluations will also be part of your responsibilities. In terms of Qualifications & Skills, a Bachelor's degree in Human Resources, Psychology, Education, or a related field (Masters preferred) is required. You should have at least 5+ years of experience in training, content development, or L&D roles, with proven expertise in soft skills training delivery. Excellent written and verbal communication skills, strong facilitation, presentation, and stakeholder management skills, an analytical mindset for data interpretation, decision-making abilities, as well as being self-driven, creative, and passionate about employee development are essential attributes for this role.,

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3.0 - 7.0 years

0 Lacs

haryana

On-site

As an HR Generalist with a focus on Human Resources Business Partnering (HRBP), your role will involve managing recruitment processes, serving as a trusted advisor to business leaders, and offering day-to-day HR support throughout the organization. Your responsibilities will include collaborating with business units to drive HR initiatives that are in line with company objectives, while ensuring a seamless employee experience through the implementation of effective HR practices and procedures. With 3-5 years of HR experience, encompassing recruitment, HRBP, and generalist duties, you bring a well-rounded skill set to the table. Your ability to work closely with business leaders to develop and implement HR strategies, familiarity with recruitment best practices, sourcing methods, and interviewing techniques, as well as your adeptness at navigating HR policies, labor laws, and compliance requirements, will be instrumental in your success in this role. Your interpersonal and communication skills will be key in building relationships and influencing decision-making at all levels of the organization. Possessing a high level of emotional intelligence, conflict resolution abilities, and discretion in managing delicate situations will help you navigate HR challenges effectively. Proficiency in HRIS, ATS, and MS Office Suite, particularly Excel, PowerPoint, and Word, will aid you in managing recruitment processes, conducting interviews, and providing HR support across various functions. Your key responsibilities will be divided into three main categories: 1. Recruitment (40%): This includes managing end-to-end recruitment for both technical and non-technical roles, partnering with hiring managers to understand business needs, sourcing candidates through various channels, conducting screening and interviews, coordinating interview processes, and supporting new hire onboarding. 2. HR Business Partnering (HRBP) (40%): As a strategic HR partner for designated business units, your role will involve providing guidance on employee relations, performance management, and organizational development. Collaborating with leadership teams, coaching managers on employee development and conflict resolution, and leading talent management efforts will be crucial in driving employee engagement initiatives. 3. HR Generalist (20%): Providing day-to-day HR support across various functions, including compensation, benefits, and employee relations, will be part of your responsibilities. You will assist in administering performance reviews, promotions, and salary adjustments, support training and development initiatives, handle employee relations issues, ensure compliance with labor laws and company policies, and contribute to HR reporting and metrics tracking. Having an HR certification such as SHRM-CP or PHR, experience in the IT services or technology sector, familiarity with performance management systems, and employee engagement practices will be advantageous in this role. Additionally, previous experience in a fast-growing company or dynamic HR environment and a degree in Human Resources, Business Administration, or a related field will further enhance your qualifications for this position.,

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3.0 - 7.0 years

0 Lacs

ludhiana, punjab

On-site

As a potential candidate for this role, you are expected to demonstrate strong leadership skills. This includes the ability to guide and motivate team members, make informed decisions, and lead by example. An effective leader should be able to inspire confidence and foster a positive work environment. Your attitude is crucial in this position, and the ability to showcase it through storytelling can be a powerful tool. By sharing personal anecdotes or examples of overcoming challenges, you can illustrate how your mindset and approach contribute to your success. Familiarity with concepts such as the Johari window and SWOT analysis is beneficial. Understanding your own strengths, weaknesses, opportunities, and threats, as well as being aware of how others perceive you, can help you make more informed decisions and improve your performance. Excellent communication skills are essential in this role. You should be able to convey ideas clearly, listen actively, and adapt your communication style to different audiences. Strong communicators can build rapport, resolve conflicts, and foster collaboration within a team. Motivation is key to driving both personal and team success. By setting goals, providing feedback, and recognizing achievements, you can create a positive and productive work environment. Sharing examples of how you have motivated yourself or others can demonstrate your ability in this area. Your interviewing skills are also important, as they play a critical role in selecting the right candidates for the team. By asking insightful questions, actively listening, and assessing candidates objectively, you can make informed hiring decisions that align with the organization's goals. Emotional intelligence is another valuable trait to possess. The ability to understand and manage your emotions, as well as empathize with others, can enhance your relationships and leadership effectiveness. Sharing examples of how you have demonstrated emotional intelligence in challenging situations can showcase your capabilities. Transactional analysis is a valuable tool for understanding interpersonal dynamics and communication patterns. By recognizing different ego states and transaction types, you can improve your interactions with others and build stronger relationships. Applying transactional analysis principles in your professional interactions can lead to more effective communication and conflict resolution.,

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2.0 - 6.0 years

0 Lacs

noida, uttar pradesh

On-site

As an Associate, you play an integral role in maintaining a safe and enjoyable atmosphere for social media users. Your primary responsibility as a data annotator is to identify, classify, categorize, annotate, and label predetermined user-submitted online content. You will review project guidelines and specifications to provide the necessary data for machine learning programs, contributing to process improvements. In this role, you will need to view and evaluate large volumes of content, including potentially sensitive material like spam, Not Safe for Work (NSFW) content, abusive language, and various media types. Due to the changing nature of projects, you must be flexible to assist in other roles as required. Ongoing training programs will be provided to support your development within the position. To succeed in this role, you must consistently meet or exceed predefined progress goals. Your responsibilities include reviewing and understanding content, ensuring compliance with project procedures and guidelines, maintaining accuracy and quality standards, and participating in discussions and debriefings on edge cases and updated guidelines. You will also need to meet or exceed performance indicators, submit edge cases for review, and uphold corporate confidentiality policies. Additionally, you are expected to contribute to workflow process changes, remain informed about updated guidelines, and demonstrate a willingness to take on additional responsibilities. Qualifications for this role include being adept at social media language, having advanced familiarity with social media trends and popular culture references, particularly in the U.S., and possessing high levels of social and cultural awareness. You should exhibit excellent Social Media Intelligence (SocMInt), strong emotional intelligence, attention to detail, the ability to make quick decisions, and a collaborative attitude in the workplace. Being resilient, adaptable, and flexible to meet changing deadlines and client requirements is essential. You must have a dedicated and private home workspace to ensure confidentiality of sensitive content, along with reliable home internet. A Bachelor's Degree is mandatory, and experience in team leading is desirable.,

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1.0 - 5.0 years

0 Lacs

delhi

On-site

Are you ready to play a key role in maintaining a safe and positive experience for social media users We are looking for a dedicated Associate to join our Data Annotation team based in Noida, Sector 62. As an Associate in the Data Annotation team, your primary responsibilities will include identifying, classifying, and annotating online content with precision. You will need to review and adhere to project guidelines to ensure accuracy and quality, as well as meet performance goals set by the client. Participation in debriefings and ongoing training programs is essential, along with handling sensitive content responsibly, including NSFW materials. To excel in this role, you should possess a strong knowledge of social media language, trends, and pop culture, particularly U.S.-based. High social and cultural awareness coupled with exceptional emotional intelligence are crucial attributes. A detail-oriented and adaptable mindset is necessary to succeed in this position. Additionally, you must have a dedicated workspace with reliable internet access and hold a Bachelor's degree. While not mandatory, 1-2 years of experience in data annotation and being active on social media with strong communication skills are preferred qualifications for this role. If you are up for the challenge and meet the requirements, we encourage you to apply now and be part of our team dedicated to ensuring a safe online environment for social media users.,

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2.0 - 6.0 years

0 Lacs

karnataka

On-site

As a Customer Support Representative, your primary responsibility is to address client inquiries and concerns related to company products, contractual agreements, licensing, and billing. You will be required to respond to client queries via telephone calls, written correspondence, email, and system work queues. Your role involves reviewing and researching account inquiries according to established policies and procedures, coordinating with various departments for problem resolution, and following up on internal and leader requests. To excel in this role, you must possess strong communication skills, both verbal and written, to effectively interact with clients, provide updates, and address their needs. Customer Relationship Management (CRM) knowledge is essential, including experience with CRM systems to manage client interactions and personalize support. Your problem-solving and conflict resolution skills will be crucial in addressing client concerns promptly and professionally. Having a deep understanding of the company's products and services is necessary to assist clients effectively. Time management and organization skills are vital for managing multiple clients and tasks simultaneously while prioritizing requests and ensuring timely follow-ups. Your focus should be on client retention and satisfaction, identifying opportunities for upselling additional services and gathering feedback to maintain high client satisfaction levels. Proficiency in office software, industry knowledge, analytical skills, empathy, multitasking ability, and team collaboration are also key competencies required for this role. Attention to detail in client records and service agreements, as well as knowledge of Service-Level Agreements (SLAs) and cultural sensitivity, will contribute to your success in maintaining client relationships and supporting business growth. Overall, your role as a Customer Support Representative involves a combination of interpersonal skills, technical knowledge, and a client-centric approach to ensure excellent service delivery and client satisfaction.,

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1.0 - 10.0 years

0 Lacs

delhi

On-site

As a Public Relations professional at Advent Public Relations Pvt. Ltd., you will be part of an award-winning, research-driven PR firm based in New Delhi. Specializing in Public Relations, Crisis Management, Content Management, Financial PR, and Technology PR, our firm is renowned for creating innovative and tailored PR campaigns that help clients achieve their objectives and establish a strong brand presence. We are currently hiring for the following roles: - Public Relations Executive - Senior PR Executive - PR Manager - Associate Account Director These full-time, on-site positions require individuals who are passionate, dedicated, and capable of contributing effectively to the company's growth and the success of our clients. Key Responsibilities for all roles include: - Crafting and distributing press releases, articles, and other PR materials tailored to specific audiences. - Building and maintaining strong relationships with media professionals, influencers, and key stakeholders. - Monitoring and analyzing media coverage, providing insights and strategic recommendations to clients. - Managing client accounts to ensure deliverables are met within deadlines and budgets. - Conducting market research and competitor analysis to identify PR opportunities and trends. Role-specific qualifications are as follows: PR Executive: - Minimum 1 year of PR agency experience. - Bachelor's degree in Communications, Public Relations, Journalism, or related field. Senior PR Executive: - 2-6 years of PR agency experience. - Bachelor's degree required; Masters preferred. - Expertise in media relations and campaign management. - Strong team management skills. PR Manager: - 4-6 years of PR agency experience. - Bachelor's degree required; Masters preferred. - Proven expertise in media relations and campaign management. - Strong team management skills. - Strong media relations skills. Associate Account Director: - 7-10 years of Public Relations experience with a PR agency. - Extensive experience in managing large-scale client portfolios, campaigns, and crises. - Ability to lead and inspire teams. - Exceptional media relationships and strategic thinking. In addition to the specific responsibilities for the Associate Account Director role, the required qualifications and skills for all positions include: - Minimum 7-10 years of experience, with at least 6 years in public relations management. - Proven leadership skills and strategic thinking. - Proficiency in MS Office for strategic planning, tracking, and reporting. - Strong communication, organizational, and multitasking skills. Preferred skills and experience encompass managing communications in regulated environments, crisis communication management, and executing high-profile campaigns. The core competencies required for all roles include a mix of hard skills such as strong communication, client servicing, and team management, as well as soft skills like interpersonal abilities, emotional intelligence, adaptability, creativity, and teamwork. This is a full-time, permanent position based in New Delhi, India, with a competitive salary based on experience. Immediate joining is preferred. Interested candidates can apply by emailing their resumes to info@adventpr.com. Interviews will be conducted on-site only, and virtual interviews are not preferred. Join us in the field of Public Relations and Communications Services to make a difference in the industry with your skills and expertise.,

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0.0 - 7.0 years

0 Lacs

noida, uttar pradesh

On-site

As a Content Writer at a reputed MNC in Noida (WFO), you will play an essential role in creating a safe and enjoyable environment for social media users. Your primary responsibility will involve identifying, classifying, categorizing, annotating, and labeling user-submitted online content. You will also review project guidelines to provide the client with valuable data for machine learning programs aimed at process improvements. Your role will require you to evaluate a large volume of content, which may include spam, NSFW content, abusive language, images, videos, and other data types. As project requirements may change, you should be willing to take on additional responsibilities as needed. Continuous training programs will be provided to support your development within the role. To excel in this position, you must consistently meet or exceed specified progress goals. You will be expected to review content thoroughly, uphold accuracy and quality standards, and follow project procedures and guidelines. Regular participation in debriefings and meetings, submission of edge cases for discussion, and compliance with confidentiality policies are also key responsibilities. Ideal candidates should possess a deep understanding of social media language, slang, trends, and popular culture references, particularly in the U.S. scene. High levels of social and cultural awareness, along with strong emotional intelligence, are essential. You should be detail-oriented, capable of making quick decisions, and maintain a collaborative attitude in the workplace. Adaptability, resilience, and flexibility to meet changing deadlines and client requirements are crucial aspects of this role. It is mandatory to have a Bachelor's Degree and a private home workspace to ensure confidentiality of sensitive content. A reliable home internet connection is also required. Preferred qualifications include 2 years of experience in data labeling and annotation, an active social media presence, and excellent oral and written communication skills.,

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10.0 - 15.0 years

0 Lacs

noida, uttar pradesh

On-site

The Director of Information Security will be responsible for developing, implementing, and monitoring a strategic, comprehensive enterprise and IT risk management program. You will provide the vision and leadership necessary to manage the risk to the organization and ensure business alignment, effective governance, system and product availability, integrity, and confidentiality. Your job responsibilities will include providing direction for the organization's data and cybersecurity protection, overseeing technology governance and policies, developing and maintaining security roadmaps and strategies, collaborating with security domain architects, leading the team to develop new security design patterns, providing expertise on infrastructure platform security, driving threat management and other cybersecurity areas, managing risk and compliance governance processes, identifying security deficiencies, collaborating with other security and IT architects, providing risk guidance for IT projects, and acting as a technical leader for managing audit requirements. You should hold a Bachelor's degree from an accredited institution, preferably in Computer Science or Information Technology Systems Security, with a Master's degree being preferred. You are expected to have over 15 years of experience in Technology, with at least 10 plus years of specialized experience in Information Security. Your experience should include hands-on expertise in Cyber Security, Risk Compliance, and Governance, as well as knowledge of ITIL with respect to security administration and information technology governance in a multiplatform environment. Strong emotional intelligence and sustained leadership in a large organization involving multiple stakeholders are desired. The ideal candidate should have proven ability to lead within an enterprise environment, managing cross-divisional projects, and demonstrated ability to communicate effectively with a wide audience of senior business leaders within a matrixed environment.,

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5.0 - 9.0 years

0 Lacs

maharashtra

On-site

Clean Harbors Inc. is a leading company in the environmental, energy, and industrial services sector, with a strong presence in North America. With a workforce of 18,000 employees and over 450 service locations across the U.S., Canada, and Mexico, Clean Harbors is dedicated to addressing environmental challenges and providing top-notch services to its vast customer base. The company has played a crucial role in responding to major emergency events, such as the BP Oil Spill, anthrax attacks, avian flu outbreak, and natural disasters like hurricanes and oil pipeline breaks. Clean Harbors India serves as the Global Capability Center, supporting the parent company with innovative IT solutions and shared services in functions like Finance, HR, Procurement, IT, and Operations. As a Sales Trainer - Inbound and Outbound Sales, you will be responsible for enhancing the performance of our sales teams in Pune and Bengaluru. The ideal candidate should have a deep understanding of sales techniques, exceptional soft skills, and the ability to deliver impactful training programs that drive sales excellence and agent growth. Your role will involve developing and implementing training curricula, conducting workshops, and providing ongoing coaching to improve phone-based sales interactions. Your primary responsibilities will include designing and delivering comprehensive training programs for sales agents, focusing on effective sales techniques, objection handling, closing strategies, and customer relationship management. You will create engaging training materials, conduct regular training sessions, and analyze performance metrics to tailor training approaches accordingly. Collaboration with sales managers and team leaders is essential to align training objectives with business goals and support new hire onboarding processes. To qualify for this role, you should have a Bachelor's degree in business, Marketing, Communications, or a related field, along with proven experience in sales training and certification in sales training. Strong interpersonal and communication skills, proficiency in sales-related technologies, and a passion for sales excellence are key attributes we are looking for. If you are enthusiastic, results-driven, and thrive in a fast-paced environment, we invite you to join our team at Clean Harbors and contribute to our vision of being the premier provider of environmental and industrial services.,

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2.0 - 6.0 years

0 Lacs

noida, uttar pradesh

On-site

As an Associate, you play an integral role in maintaining a safe and enjoyable atmosphere for social media users. Your primary responsibility as a data annotator is to identify, classify, categorize, annotate, and label user-submitted online or other content. You will review project guidelines and specifications to provide the necessary data for machine learning programs, contributing to process improvements. In this role, you must be prepared to view and evaluate large volumes of content, which may include spam, Not Safe for Work (NSFW) content, abusive language, disturbing images, photos, videos, and other data types. As project specifications change, you should be flexible to assist in other roles as needed. Continuous training programs will be provided to support your development within the role. To succeed in this role, you are expected to consistently meet or exceed predefined progress goals. Responsibilities: - Review and understand content, ensuring project procedures and guidelines are followed with high accuracy and quality standards. - Participate in debriefings and meetings to discuss edge cases and updated guidelines. - Meet or exceed performance indicators defined by the client. - Submit edge cases and complex topics for discussion. - Adhere to corporate confidentiality policies. - Engage in ongoing training programs for continuous development. - Provide recommendations and stay updated on workflow process changes and guidelines. - Willingly take on additional responsibilities as required. Qualifications: - Proficient in social media language and slang. - Advanced familiarity with current and developing social media trends and popular culture references, especially in the U.S. scene. - High levels of social and cultural awareness. - Excellent Social Media Intelligence (SocMInt) skills. - Strong emotional intelligence. - Highly detail-oriented. - Ability to make quick, educated decisions. - Collaborative attitude in all workplace channels. - Resilient, adaptable, and flexible to meet changing deadlines and client requirements. - Maintain a dedicated and private home workspace to ensure confidentiality of NSFW, disturbing, or sensitive content. - Reliable home internet. - Bachelor's Degree is required. - Experience in team leading is preferred.,

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1.0 - 5.0 years

0 Lacs

noida, uttar pradesh

On-site

As an Associate in the Data Annotation Team, you will play a crucial role in ensuring a safe and positive experience for social media users. Located in Noida Sector 62, this position is open to freshers who are enthusiastic about making a difference. Your main responsibilities will include identifying, classifying, and annotating online content accurately. It will be essential to review project guidelines thoroughly to maintain precision and quality. Meeting performance goals set by the client and actively participating in debriefings and training programs are also part of your key duties. Handling sensitive content, including NSFW materials, with responsibility is a crucial aspect of this role. To excel in this position, you should possess a strong understanding of social media language, trends, and pop culture with a focus on the U.S. landscape. Your high social and cultural awareness coupled with exceptional emotional intelligence will be valuable assets. A detail-oriented and adaptable mindset, along with a dedicated workspace equipped with reliable internet, are essential requirements. A Bachelor's degree and excellent communication skills are also mandatory. While 1-2 years of experience in data annotation is preferred, being active on social media platforms and having strong communication skills will be advantageous. If you are ready to take on this challenge and contribute to the team's success, we encourage you to apply now. Join us in this exciting opportunity to be part of a dynamic team that values communication skills, remote work, and entry-level talent. For further details or to submit your application, please reach out to bashira@mindtelglobal.com or contact 9334560801. #DataAnnotation #RemoteJobs #Hiring #FresherJobs #EntryLevel #JobOpening #NoidaJobs #CommunicationSkills,

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3.0 - 7.0 years

0 Lacs

karnataka

On-site

This role is centered around creating an engaging and delightful learning experience for students on our platform. Millions of teachers rely on our product to make their classes fun, interactive, and impactful. Your work will directly influence how students interact with the platform, enhancing both their learning and engagement. Manage a scalable and repeatable data-driven sales development methodology that is grounded in clearly defined performance metrics to consistently meet and exceed targets of sales qualified opportunities created. Provide regular coaching, actionable feedback, and professional development for our growing SDR team in Bangalore. Hire, onboard, train, and motivate new Sales Development Reps both to promote career growth and to increase sales opportunities. Monitor and refine processes, metrics, and tools to maximize success on the SDR team. Serve as a role model for the SDR team, willing to get into the trenches and coach by example. Report on pipeline-building metrics and forecast to senior sales management. Work cross-functionally with Account Executives, Sales Managers, Revenue Operations, and cross-functional teams to identify and execute on our agile GTM strategy. What you need to Succeed: - 3+ years or more experience growing and scaling sales development teams in a growth-stage environment. Start-up experience is highly preferred. Bonus points for SAAS and global/US support. - Experience achieving and exceeding quota in a quota-carrying prospecting and/or closing solutions/software sales role. - Strong understanding of sales development best practices: sequence management, cold-calling, objection handling, etc. - Coaching mindset: You love teaching your team how to think differently and motivating them to continuously evolve in their sales career. - Comfort working in fast-paced environments as well as working through unknowns. - Analytical thinking skills and data-driven decision making. - Experience working with Salesforce and Outreach. - Excellent verbal and written communication skills. - High emotional intelligence and interpersonal skills: the ability to listen before acting. An entrepreneurial spirit.,

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2.0 - 6.0 years

0 Lacs

hyderabad, telangana

On-site

As an experienced candidate with strong writing skills and excellent verbal communication, you will be responding promptly to customer queries in a timely and accurate manner via email. Your role will involve acknowledging and resolving customer queries and technical problems by understanding the help required and ensuring resolution. It is essential to maintain a comprehensive understanding of the product and any updates to deliver prompt and precise responses to customer inquiries. Collaboration with team members and colleagues is crucial to provide customers with the best possible solutions to their concerns. You should always maintain a positive, empathetic, and professional attitude towards customers, upholding exceptional standards to deliver consistent quality. The company is dedicated to maintaining its esteemed reputation for superior customer service in all interactions. Strong communication skills are required for effective interaction with customers via email. Emotional intelligence plays a key role in identifying the emotions and concerns conveyed in written communication. Excellent email etiquette, empathy, and proficiency in processing emails quickly and accurately are essential. A meticulous eye for detail, problem-solving attitude, and good investigation skills are also important. Preferred skills include good customer service skills in general, such as excellent written and verbal communication, empathy, compassion, and patience while dealing with customers. Analytical thinking, maintaining a cheerful attitude, and providing accurate information and guidance to customers are valued. Prioritizing tasks effectively to ensure timely resolution of customer issues is crucial. Experience in providing customer support in an email process is preferred, especially with worldwide customers. The opportunity offers gaining experience in providing customer support to Executive level members, learning basic technical knowledge, and operating different tools. The working shifts include 8-hour rotations, including night and weekend shifts divided among all team members. PTW is a boutique games services company that provides custom solutions worldwide, aiming to accelerate innovation globally. With a rich history in gaming and a commitment to superior customer service, PTW offers an exciting environment for individuals with a passion for gaming and customer support.,

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15.0 - 19.0 years

0 Lacs

chennai, tamil nadu

On-site

You will play a crucial role as the Vice President of Engineering in leading our Global Product & Platform Solutions (GPPS) team, a team of skilled professionals dedicated to driving product initiatives and engineering excellence across the company. Your strategic vision will involve developing and implementing a roadmap aligned with organizational goals to foster innovation and excellence within the team. Key Responsibilities: - Strategic Vision: Develop and implement a strategic roadmap for the engineering team to drive innovation and excellence aligning with organizational goals. - Team Leadership: Lead, mentor, and inspire a diverse engineering team of 200+ engineers, fostering a culture of collaboration, continuous learning, and shared accountability. - Resource Management: Assess project requirements and prioritize engineering assignments for effective resource allocation across multiple initiatives. - Cross-Functional Integration: Collaborate with product management, design, and other departments to establish clear project objectives and timelines, ensuring seamless integration and communication. - Innovative Solutions: Drive the development of technology solutions that address complex challenges, encouraging experimentation and adoption of emerging technologies. - Engineering Excellence: Establish and uphold best practices in engineering processes, ensuring adherence to high standards of quality, scalability, and performance. - Performance Metrics: Define and track key performance indicators (KPIs) to measure the effectiveness of engineering initiatives for continuous improvement. - Stakeholder Communication: Engage with senior leadership and stakeholders to provide updates on project status, resource needs, and strategic growth opportunities. Key Requirements: - 15+ years of large-scale engineering leadership experience, with a focus on access management. - Experience leading technical teams of 200 or more in a large-scale company. - Strong understanding of software development methodologies, current, and emerging technologies. - Proven ability to lead, motivate, and mentor teams towards innovation and professional development. - Excellent interpersonal and communication skills for effective collaboration across various levels and departments. - Track record of delivering innovative solutions in a fast-paced environment. - Ability to lead the team in building, launching, and maintaining critical identity strategies. - Experience in transforming to the cloud and modernizing technical stacks. - Demonstrated understanding of product software development and business acumen. - Skilled in influencing and aligning partners to drive action and change. - Ability to make decisions in ambiguous situations and manage complex deliverables efficiently. - Strong communication and presentation skills for effective engagement with leadership teams. - Proficient in working cross-functionally with technology and product teams to deliver measurable results. Leadership Principles and Personal Qualities: - Collaborative, confident, and secure. - Builds and grows teams, provides coaching, and fosters talent. - Demonstrates leadership qualities and emotional intelligence. - Communicates effectively and focuses on the customer. - Goal-oriented, action-biased, and innovative. - Embraces change and champions transformation. - Displays great judgment, integrity, and a strong value system. - Hard-working, humble, and human-oriented. - Driven by innovation and creativity, with a commitment to excellence. To learn more about our culture and community, visit [Company's website]. If you believe you have the skills and qualities we are looking for, we encourage you to join our Talent Community and apply for this exciting opportunity.,

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0.0 - 7.0 years

0 Lacs

noida, uttar pradesh

On-site

The role of a Content Writer at an MNC in Noida (WFO) involves being an integral part of maintaining a safe and enjoyable environment for social media users. As a Content Writer, your primary responsibility will be to identify, classify, categorize, annotate, and label user-submitted content. This includes reviewing project guidelines to provide data for machine learning programs aimed at process improvements. You will need to view and evaluate large volumes of content, which may include spam, Not Safe for Work (NSFW) content, abusive language, images, videos, and other data types. The job may involve taking on additional roles as the project requirements evolve. Ongoing training programs will be provided for your professional development. To succeed in this role, you must consistently meet or exceed predefined progress goals. Responsibilities include reviewing content, ensuring project procedures are followed, participating in meetings, meeting performance indicators, and submitting edge cases for discussion. You should comply with corporate confidentiality policies and stay updated on workflow process changes. Qualifications for this position include being adept at social media language, having familiarity with social media trends, and demonstrating high levels of social and cultural awareness. Strong emotional intelligence, attention to detail, quick decision-making abilities, and a collaborative attitude are essential. You should be resilient, adaptable, and flexible to meet changing deadlines and client requirements. A dedicated and private home workspace with reliable internet is necessary to maintain confidentiality. A Bachelor's Degree is a must for this role. Preferred qualifications include 2 years of experience in data labeling, an active social media presence, and excellent oral and written communication skills.,

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4.0 - 7.0 years

13 - 14 Lacs

Bengaluru

Work from Office

Hospitality Director Location: Ultrahuman Performance Center, 100 feet road, Indiranagar, Bangalore About Ultrahuman Ultrahuman is on a mission to help people understand and optimize their health through cutting-edge wearable technology and personalized insights. With products like the Ultrahuman Ring AIR, Ultrahuman M1 (continuous glucose monitoring), and Blood Vision, were helping people connect their lifestyle data with internal biomarkers to make smarter health decisions.The Ultrahuman Performance Center extends this missionbringing together advanced diagnostics (Advanced blood panels, Longevity testing, Genetics, Nutrition), recovery modalities (Cryotherapy, HBOT, Contrast therapies, IV therapy). This will also include Ultrahumans first experience center, designed to help users understand preventive health through Ultrahumans multi-device ecosystem. Role Overview We’re seeking a Hospitality Director who will own the full end-to-end guest experience, from the moment a client enters the facility to every touchpoint in diagnostics, recovery, and retail. This role goes beyond managing staff—it’s about designing, implementing, and continuously refining micro-experiences that create a lasting emotional impact for every guest.You are the guardian of the Ultrahuman brand experience: the person responsible for ensuring the Performance Center feels like a seamless extension of our premium health ecosystem, delivering five-star service and attention to detail at every step. What You’ll Do Define and Own the Guest Experience:Map and optimize every touchpoint in the client journey, including booking, arrival, diagnostics, recovery, and checkout. Develop micro-experiences (e.g., personalized greetings, ambient cues, sensory design, recovery rituals) that reflect Ultrahuman’s premium ethos. Ensure clients feel guided, cared for, and inspired throughout their visit.Lead and Train the Front-of-House Team:Recruit, mentor, and manage concierge, reception, and client service staff. Implement service playbooks and scripts that deliver consistent, aspirational interactions. Foster a culture of anticipation—staff proactively addressing client needs before they’re voiced.Maintain and Elevate Facility Standards:Ensure every space is pristine, from diagnostic labs to recovery lounges. Coordinate with operations to resolve issues swiftly, maintaining equipment readiness and aesthetics. Regularly audit spaces for cleanliness, ambiance, and adherence to Ultrahuman’s brand vision. Measure and Improve Experience Metrics:Implement client feedback systems (NPS, surveys) and translate insights into continuous improvements. Develop KPIs for client satisfaction, repeat visits, and referrals. Collaborate Cross-Functionally:Partner with clinical, retail, and marketing teams to ensure smooth cross-departmental experiences. Support events, activations, and VIP visits by curating bespoke experiences. What We’re Looking For 5+ years of leadership experience in hospitality Proven ability to design and manage guest journeys, not just execute service. Obsessive attention to detail, with a passion for creating sensory and emotional impact through small touches. Strong communicator and leader, capable of training teams to deliver exceptional service consistently. Highly organized, proactive, and adaptable, with a calm demeanor in dynamic environments. Why This Role Matters The Hospitality Director is the heartbeat of the Performance Center experience. You are not just managing people—you are curating how Ultrahuman feels to every guest, from first impression to final interaction. Every micro-interaction, every touchpoint, and every detail reflects your ability to uphold and elevate Ultrahuman’s promise of premium, science-backed wellness.

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2.0 - 6.0 years

3 - 7 Lacs

Pune

Work from Office

Role & responsibilities Conduct training needs assessments through surveys, interviews, and consultations. Design and deliver customized soft skills training programs including: Communication skills (verbal, non-verbal, and written) Team building and collaboration Leadership and interpersonal skills Emotional intelligence Time management and stress management Customer service and client interaction Conflict resolution and negotiation Use a variety of instructional techniques such as role-playing, group discussions, case studies, and presentations. Track and assess the effectiveness of training sessions via feedback forms, quizzes, and performance metrics. Collaborate with department heads to align training with business goals. Create training materials, manuals, and handouts as needed. Provide one-on-one coaching or mentoring sessions if required. Maintain training records and prepare periodic reports for management. Preferred candidate profile Bachelors degree in Human Resources, Psychology, Education, Business, or related field. Proven experience (2–5 years) as a Soft Skills Trainer or Corporate Trainer. Excellent presentation, facilitation, and communication skills. Ability to engage trainees of diverse backgrounds and learning styles. Strong interpersonal and emotional intelligence. Creative and enthusiastic with a passion for people development. Comfortable with both in-person and online training delivery platforms.

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3.0 - 7.0 years

0 Lacs

maharashtra

On-site

Join our team at JPMorganChase as a Fund Services Associate I and play a crucial role in our dynamic and collaborative environment. You will have the opportunity to work closely with operations, financial controllers, and external partners to ensure smooth fund servicing operations and drive process improvements. Your dedication and skills will be valued as you contribute to the efficiency and resilience of our operational platform. As a Fund Servicing Associate I at JPMorganChase, your responsibilities will include executing routine transactions related to fund servicing, collaborating with various teams to streamline processes, and proposing and implementing improvements to enhance operational efficiency. Your expertise in fund servicing operations, particularly in fund accounting and administration, will be essential as you perform diverse activities requiring analysis and judgement. Your advanced emotional intelligence skills will be key in building trusting relationships with peers, managers, and stakeholders, fostering a collaborative environment that values innovation and teamwork. Your proactive approach to continuous improvement will drive you to suggest and implement enhancements to current working methods, further strengthening our operating platform. Key Responsibilities: - Execute routine transactions related to fund servicing with a focus on accuracy and compliance. - Collaborate with cross-functional teams to streamline processes and enhance efficiency in fund servicing operations. - Utilize emotional intelligence skills to build trusting relationships with colleagues and stakeholders, fostering a collaborative work environment. - Propose and implement improvements to current working methods to enhance operational efficiency and resilience. Required Qualifications and Skills: - Demonstrated expertise in fund servicing operations, with a minimum of three years of experience in fund accounting and administration. - Advanced emotional intelligence skills with a proven track record of fostering collaboration and trust in a professional setting. - Experience in proposing and implementing process improvements to enhance operational efficiency and resilience. - Proven ability to actively listen and use questioning techniques to effectively address client needs.,

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10.0 - 14.0 years

0 Lacs

kolkata, west bengal

On-site

As a Senior Business Development Manager at Sundew, a company with 17 years of expertise in Digital Transformation, you will play a crucial role in driving revenue growth, enhancing brand visibility, and cultivating strategic client relationships in high-potential international markets. Your responsibilities will include designing and implementing impactful sales strategies across key regions such as the USA, Middle East, UK, and India to boost revenue growth and market penetration. You will lead a high-performing sales team, ensuring operational excellence and fostering cross-functional collaboration with technical and delivery teams to align client solutions with project execution. Building long-term relationships with clients and leading complex contract negotiations for IT software sales, SaaS, and AI-driven solutions will be a key part of your role. You will also leverage market insights to refine value propositions and position Sundew as a leader in digital transformation technologies through impactful presentations and brand promotion activities. Utilizing CRM analytics for accurate sales forecasts, managing sales budget allocation, and ensuring compliance with legal standards are essential aspects of this role. Your education background should include a Bachelor's degree in Business Administration, Marketing, or IT/Computer Science, along with an MBA in Marketing & Sales. A minimum of 12 years of experience in software solutions sales, product sales, or technology consulting is required, along with expertise in selling IT solutions, cloud platforms, AI, and digital transformation technologies. Joining Sundew offers you the opportunity to work in a collaborative, innovative environment, where you can make a significant impact on the future of digital transformation. Competitive compensation packages, performance-based incentives, and opportunities for career growth are some of the benefits of being a part of our rapidly expanding global organization. Shape the future of enterprise technology solutions with us at Sundew!,

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