57 Emotional Intelligence Jobs

Leadership skills Attitude (By Story building examples) Johari window and SWOT Analysis Communication skills Motivation Interviewing skills Emotional Intelligence Transactional analysis Should give relevant examples on above topics Roles and Responsibilities Leadership skills Attitude (By Story building examples) Johari window and SWOT Analysis Communication skills Motivation Interviewing skills Emotional Intelligence Transactional analysis Should give relevant examples on above topics

Leadership skills Attitude (By Story building examples) Johari window and SWOT Analysis Communication skills Motivation Interviewing skills Emotional Intelligence Transactional analysis Should give relevant examples on above topics Roles and Responsibilities Leadership skills Attitude (By Story building examples) Johari window and SWOT Analysis Communication skills Motivation Interviewing skills Emotional Intelligence Transactional analysis Should give relevant examples on above topics

Leadership skills Attitude (By Story building examples) Johari window and SWOT Analysis Communication skills Motivation Interviewing skills Emotional Intelligence Transactional analysis Should give relevant examples on above topics Roles and Responsibilities Leadership skills Attitude (By Story building examples) Johari window and SWOT Analysis Communication skills Motivation Interviewing skills Emotional Intelligence Transactional analysis Should give relevant examples on above topics

Deep knowledge of the market the company operates in Ability to develop new company policies Ability to give managers constructive criticism Ability to work independently and in a team Great public speaking skills Ability to juggle multiple projects at once Incredible communication skills Ability to create reports and presentations Required Work Experience : Executive Degree : Master of Business Administration - MBA | Master of Business Administration - MBA | Bachelor of Business Administration - BBA | Master of Business Administration - MBA Required Knowledge : Administration and Management Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Personnel and Human Resources Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. Required Skills : Executive Leadership, Human Resource Development, Decision Making, Strategic Thinking, Emotional Intelligence, Leadership, Management, Delegation Primary Responsibility : Developing and Building Teams Encouraging and building mutual trust, respect, and cooperation among team members. Making Decisions and Solving Problems Analyzing information and evaluating results to choose the best solution and solve problems. Communicating with Supervisors, Peers, or Subordinates Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Getting Information Observing, receiving, and otherwise obtaining information from all relevant sources.

Leadership skills Attitude (By Story building examples) Johari window and SWOT Analysis Communication skills Motivation Interviewing skills Emotional Intelligence Transactional analysis Should give relevant examples on above topics Roles and Responsibilities Leadership skills Attitude (By Story building examples) Johari window and SWOT Analysis Communication skills Motivation Interviewing skills Emotional Intelligence Transactional analysis Should give relevant examples on above topics

Leadership skills Attitude (By Story building examples) Johari window and SWOT Analysis Communication skills Motivation Interviewing skills Emotional Intelligence Transactional analysis Should give relevant examples on above topics Roles and Responsibilities Leadership skills Attitude (By Story building examples) Johari window and SWOT Analysis Communication skills Motivation Interviewing skills Emotional Intelligence Transactional analysis Should give relevant examples on above topics

Leadership skills Attitude (By Story building examples) Johari window and SWOT Analysis Communication skills Motivation Interviewing skills Emotional Intelligence Transactional analysis Should give relevant examples on above topics Roles and Responsibilities Leadership skills Attitude (By Story building examples) Johari window and SWOT Analysis Communication skills Motivation Interviewing skills Emotional Intelligence Transactional analysis Should give relevant examples on above topics

Job Purpose Effectively driving sales through efficient department operations, customer service delivery, motivation and retention of store personnel and adherence to company norms. Education Qualifications Graduation/ Post Graduation Key Responsibilities * Align departmental sales plans and quotas with business objectives, ensuring gross margin, stock on hand, brand mix, and discounts are managed as per strategy. * Maintain operational consistency across stores, including merchandise, billing, demos, and inventory, through systematic reviews. * Address field requirements with well-thought-out solutions to consistently meet department targets. * Ensure the right product and merchandise mix, driving sales effectiveness and brand-family balance. * Drive sales, margin, shrink control, cost optimization, and attached percentages to maintain a healthy P&L for the department. * Analyze store sales performance and take necessary actions to meet objectives. * Lead and motivate the store operations team to achieve sales and efficiency targets, aligning with the company’s vision and values. * Set clear performance goals, track progress, provide feedback, and address performance issues promptly. * Identify and develop successors for critical positions within the department. * Manage inventory and assortment according to plan, ensuring adherence to process through planogram audits. * Engage with customers to gather feedback on service and processes, continuously improving based on their input. * Stay informed on market competition and foster a customer-obsessed culture by prioritizing customer centricity. Key Performance Indicators * Gross Margin, SOH * Segment & Brand mix * Discount Management * Brand share * Finance- Paper/card VM Implementation * Achieve Nos - TGT Vs Ach, RCP, Attachment, EOL. * Customer Experience - VOC - Participation, score, SQA, complaints, People Management. * Business Acumen -Profitability, Competition. * Jio Business - Activations, Recharges, CAF Rejections Job Requirements 1. Functional Competencies * Operational Effectiveness * Finance Management * Analysis and Problem Solving * Results Orientation 2. Behavioural Competencies * Self-Development * Emotional Intelligence * Customer Service Orientation * People Management * Communication * Teamwork and Collaboration Note: Need candidate who worked under retail company only. Do not apply without Degree completion certificate.

Roles and Responsibilities Manage daily operations of the office, ensuring smooth functioning of all activities. Lead a team to achieve sales targets through effective communication and relationship building. Develop strong relationships with clients to drive business growth and retention. Identify opportunities for cross-selling and upselling products/services to increase revenue. Ensure timely completion of tasks and projects while maintaining high levels of accuracy. Getting Patient lead information by collecting details Handling the Excel Sheet for maintaining complete database Asking patient condition and their expectations and other requirements Co-ordinate with supervisor for arranging suitable nurse Making a good bond with our patients Handling and Co ordinating with the staffs

The HR & Operations Manager will serve as a dual-function leader responsible for overseeing all human resources activities and ensuring smooth day-to-day operational excellence. This role combines strategic HR leadershipincluding talent acquisition, performance management, and employee relations—with hands-on operational oversight such as process optimization, vendor management, and facilities coordination. The ideal candidate is both people-centric and process-oriented, driving a positive workplace culture while ensuring efficient business operations. Role & responsibilities Preferred candidate profile

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview TE Connectivity's Strategic Sourcing Teams develop and implement multi-year strategies for assigned commodities, suppliers and parts/services to achieve established goals in supplier quality, delivery, price and service. They align strategy and execution with cross-functional partners such as engineering, manufacturing, product management and functional owners. They execute the competitive bid, negotiation, contracting processes and/or technical continuous improvement for assigned commodities or services; collaborate across Business Units and cross-regions for optimal TE leverage. Our teams demonstrate a high level of expertise in procurement competencies (business/supply chain acumen, negotiation, sourcing strategy development and execution, global savvy, and project and product lifecycle management) and ensure results are delivered compliant with TE policies and procedures. Role Objective To lead execution of NPI Procurement initiatives that drive faster time to market (TTM), localization, cost efficiency, supplier performance, and risk mitigation, while aligning procurement strategies with organizational goals. Lead cross functional teams to ensure consistent delivery of quality, value, and innovation across the supply base. Responsibilities New Projects Sourcing for Raw Materials, Parts & Tools. Analyze engineering drawings & bill of materials and carry out cost modelling defining highest cost contributors. Propose suitable changes with alternate manufacturing process, raw materials, adjusted design considerations, available supplier base, vis- -vis cost advantage with proposed changes. Agree on optimum approach on changes with cross-functional collaboration to execute Design for Cost strategy. Drive make or buy plan. Define strategy for all new sourcing needs considering product requirement, techno-commercial targets, optimum manufacturing process(es) and long-term commodity strategy Build internal should costing model for all new parts. Manage procurement procedures including strategy pre-alignment wherever needed, bidder list finalization, build RFQ with all requirements & specifications, and RFQs thru Jaggaer portal Manage technical reviews, supplier/process capability assessments. Discuss and agree on technical feasibility with the suppliers & negotiate with internal teams in case of deviations. Techno-Commercial Proposal evaluation in comparison with internal should cost and benchmarking to define negotiation strategy and target cost for all the products. Negotiations and draft contract agreement with suppliers. Present the business case to Sourcing Committee for all the proposals & get it approved Define a detailed time plan in MS Project for all the projects in accordance with customer milestones and in agreement with Project Management team. Regular reviews of development with suppliers to ensure the project milestones are intact in order to meet time to market (TTM) target. Timely approval from internal teams for readiness for ramp up according to customer milestones. Define the supplier base gap proactively in line with product portfolio updates along with action plan and timeline targets. Education and Knowledge BE/ B. Tech (Mechanical/Electrical/Electronics/Mechatronics) from Govt. recognized university Critical Experience 10 + years experience as Strategic Sourcing Buyer within Automotive or Electronics industry Proven hands-on experience in development of mechanical and electronic components and cables, including tool and part development, product validation, and successful ramp-up Strong technical acumen combined with solid commercial negotiations skills. Excellent understanding of cost structures, zero based costing, manufacturing processes, and quality standard. Effective leadership, team management, and cross-functional collaboration skill Develop and maintain strong supplier relationships and a reliable vendor base Proactive in taking calculated risks and embrace challenges related to implementing new technologies Experience in working with multi-disciplinary cross functional global teams. Strong communication and stakeholder management skills to align diverse teams and priorities High emotional intelligence and resilience in high-pressure negotiations and supplier discussions Coach and inspire team members through clear feedback, motivation, and supportive leadership Competencies Building Effective Teams Managing and Measuring Work Motivating Others SET Strategy, Execution, Talent (for managers) ABOUT TE CONNECTIVITY TE Connectivity plc (NYSETEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. Our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers, medical technology and more. With more than 85,000 employees, including 9,000 engineers, working alongside customers in approximately 130 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn , Facebook , WeChat, Instagram and X (formerly Twitter). WHAT TE CONNECTIVITY OFFERS: We are pleased to offer you an exciting total package that can also be flexibly adapted to changing life situations - the well-being of our employees is our top priority! Competitive Salary Package Performance-Based Bonus Plans Health and Wellness Incentives Employee Stock Purchase Program Community Outreach Programs / Charity Events IMPORTANT NOTICE REGARDING RECRUITMENT FRAUD TE Connectivity has become aware of fraudulent recruitment activities being conducted by individuals or organizations falsely claiming to represent TE Connectivity. Please be advised that TE Connectivity never requests payment or fees from job applicants at any stage of the recruitment process. All legitimate job openings are posted exclusively on our official careers website at te.com/careers, and all email communications from our recruitment team will come only from actual email addresses ending in @te.com . If you receive any suspicious communications, we strongly advise you not to engage or provide any personal information, and to report the incident to your local authorities. Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers. In principle, the benefits offered can vary from site to site. Location

4+ Years of versatile experience in Behavioral & Soft skill Trainings. Should have rich and in-depth knowledge of all recent happening in the Learning and development industry. This role will support internal and external Learning & Development training initiatives for the organization. Should have strong content development skills & presentation skills. Facilitation of training sessions and conducting TNI/TNAs for diversified stakeholders. Provides input on changes to improve curriculum, training materials, or other training deliverables. Interested candidates can share their CV to Pavatharanip1@hexaware.com, 7305044617 Regards, Pavatharani

Job Purpose The purpose of the Problem Manager role will be to prevent incidents from occurring, minimising the impact of unavoidable incidents, publishing workarounds, developing the concept of known errors and utilising incident data to identify trends. The role will be pivotal to continuing to drive improved stability and future continued improvement across OSB technologies. Core Responsibilities Oversee day-to-day process execution for the Problem Management process Gathering data on incident trends, hardware and software failures, and resource utilisation and capacity issues. Analysing these trends to identify potential problems and/or recurring incidents. Identifying potential solutions, assessing the impact of each, and evaluating alternatives. Putting strategies and processes in place to solve problems permanently. Identifying resolved problems as candidates for inclusion in the Known Error Database and helping the teams to develop workarounds to problems with no permanent fix. Implement mechanisms for proactive problem management by analysing historical data to identify and eliminate potential incidents before they occur. Responsible for improving and protecting the availability and resilience of the company’s IT infrastructure. Developing, implementing and improving the problem management process Integrating the process into the ITSM toolset Schedule and chair Problem Review / Problem Board & Problem Task review meetings, delivering regular and consistent reports enabling management Information critical for decision making. Escalating issue’s to senior management when traction is not happening on tasks assigned to technicians. Deliver a risk based problem scoring metric Work with technicians for submitting change requests as required for eliminating known problems or problem prevention for problem resolution. Contributing to continuous service improvement of technologies, process, people and tools. Communication of problems to various stakeholders of varying degrees of seniority, this could include 3rd parties. Maintain the company’s compliance standards and ensure timely completion of all mandatory on-line training modules and attestations. Experience Requirements Equivalent to 6-8 years of overall experience in the IT industry Equivalent to 2 + years previous experience undertaking analytical problem solving within an IT environment is essential Equivalent to 2 + years’ Experience working within a complex technology environment is essential Equivalent to 2 + years’ Experience in an IT Service Management environment is essential Minimum 2 years’ experience with Service Now ITSM tooling is essential Equivalent to 2+ Years or more demonstrated experience in working with diverse teams across on and offshore including line and performance managed is essential. Knowledge Requirements Basic knowledge of UK mortgage and/or savings products is desirable. Excellent knowledge of problem management principles and the processes required for supporting them is essential. Knowledge of Service Desk and Incident Management Systems and disciplines is essential. Excellent knowledge of IT Infrastructure technologies used in a banking domain is essential. Detailed knowledge of the ISO 20K, 27K, 9K is desirable Skill and Competency Requirements Excellent skills in respect of documentation, strong problem solving, analytical and time management are essential Excellent skills in analysis, communication, emotional intelligence, resilience, creativity, adaptability, attention to detail , accuracy, organisational and teamwork are essential Expert skills in respect of stakeholder management are essential Expert skills in respect of written and oral communication are essential Proficiency in Microsoft Office / O365 (Word, Excel, and PowerPoint) are desirable Required Qualifications/Certifications Bachelor’s degree in Computer Science or related field is essential. Technical IT training qualifications is beneficial ITIL v4 Foundation certification is essential Problem management qualification is beneficial Quality & Process related certifications are desirable

Job Title: Customer Support Executive/KAM Support Location: Shipglobal Corporate Office Department: Customer Service About the Role : We are seeking a motivated and customer-oriented Customer Service Executive to join our team. This role involves handling customer inquiries, resolving complaints, and ensuring a seamless experience across multiple communication channels (phone, email, chat). The position is key to maintaining strong customer relationships and includes analyzing data to generate reports and provide insights for process improvements. Key Responsibilities: 1. Customer Interaction : -Respond promptly and professionally to customer queries via phone, chat, and email. -Provide accurate information and solutions to customer issues. -Resolve complaints and customer concerns efficiently, ensuring customer satisfaction. -Escalate complex issues to other support teams when necessary. 2. Record Keeping: -Maintain detailed and accurate records of customer interactions, transactions, and feedback using the internal ticketing system and other tools. -Ensure all relevant data is logged for follow-up actions and future reference. 3. Product & Policy Knowledge: -Stay up to date with product knowledge, company policies, and industry trends to provide accurate and timely information to customers. -Communicate product updates or changes to customers as required. 4. Reporting: -Generate regular reports basis process requirement for management review. 5. Collaboration: -Work closely with other teams to ensure customer issues are resolved efficiently. -Share feedback and insights with team members to enhance service quality and efficiency. Skills & Qualifications: -Language Proficiency: Excellent verbal and written communication skills in English and Hindi (mandatory). -Technical Skills: Proficiency in using customer service software, CRM systems (e.g., Zendesk, Freshdesk), -Microsoft Office Suite (Excel, Word, Outlook) & Google Workspace (Sheets, Docs, Slides, etc.) -Multitasking: Ability to handle multiple tasks simultaneously and manage time effectively in a fast-paced environment. -Emotional Intelligence: Ability to empathize with customers, actively listen, and resolve conflicts in a professional and calm manner. -Adaptability: Comfortable working in a dynamic environment with shifting priorities and customer demands. Key Competencies: 1. Customer Focus: A genuine desire to help customers and ensure their needs are met, delivering excellent customer service at all times. 2. Communication: Strong interpersonal skills with the ability to communicate clearly, concisely, and effectively, both verbally and in writing. 3. Empathy: Ability to understand and respond to customer emotions and concerns, ensuring a positive and empathetic experience. 4. Adaptability: Flexible approach to managing different types of customer interactions, and able to adapt to changes in processes, systems, or products. 5. Teamwork: Strong collaboration skills, with the ability to work effectively with others across departments to achieve customer service goals. Preferred Qualifications: -Experience in a customer service role (minimum 1-2 years) in a B2B/B2C environment. -Knowledge of customer service best practices and customer engagement strategies. - Age: 18 - 30 years Why Join Us? -Competitive salary and benefits package. -Opportunities for growth and career advancement. -A supportive and collaborative team environment. -Regular training and development opportunities to enhance your skills

Roles and Responsibilities Manage patient care services, ensuring high-quality treatment and satisfaction. Oversee hospital operations, including billing, admissions, and discharges. Develop strong relationships with patients through effective communication and counseling. Ensure timely processing of medical records and reports. Maintain accurate financial records and manage budgets effectively. Desired Candidate Profile 2-7 years of experience in a similar role (hospital administration or management). Bachelor's degree in any specialization (B.B.A/ B.M.S or BDS). Excellent communication skills with ability to work under pressure. Strong emotional intelligence for handling diverse patient needs.

Leadership skills Attitude (By Story building examples) Johari window and SWOT Analysis Communication skills Motivation Interviewing skills Emotional Intelligence Transactional analysis Should give relevant examples on above topics Roles and Responsibilities Leadership skills Attitude (By Story building examples) Johari window and SWOT Analysis Communication skills Motivation Interviewing skills Emotional Intelligence Transactional analysis Should give relevant examples on above topics

Maintain high customer satisfaction ratings through exceptional service Manage sales and convert site leads And traffic into revenue . Fluent and polished communication skills in English and hindi mandatory . Must be able to sell without being salesy Sales incentives

Job Summary: We are seeking an experienced and proactive Assistant Manager HR & Admin to support and enhance the organizations human resources and administrative functions. The ideal candidate will have a strong background in people management, statutory compliance, and HR operations, and will play a key role in driving employee engagement, ensuring compliance, and maintaining a productive and positive work environment. Key Responsibilities: 1. People Management: Support recruitment, onboarding, and induction processes. Foster employee engagement and manage grievance redressal. Conduct periodic performance reviews and support training & development initiatives. Maintain healthy employee relations and facilitate team-building activities. Supervise junior HR and administrative staff. 2. Statutory Compliance: Ensure compliance with applicable labor laws and regulations (PF, ESI, Gratuity, Factories Act, etc.). Maintain up-to-date records of all statutory documents and licenses. Handle inspections and audits by labor departments or other statutory bodies. 3.HR Operations: Maintain employee records, HRIS, and databases. Process payroll inputs, leaves, attendance, and benefits administration. Draft and manage HR policies, SOPs, and organizational communication. Monitor employee exit processes including full and final settlements. 4. Administration: Oversee office administration, including facilities, housekeeping, vendor management, and security. Manage travel arrangements, office supplies, and infrastructure upkeep. Coordinate with IT, finance, and other departments for smooth internal operations. Key Requirements: Education: Bachelor's degree in HR, Business Administration, or related field. MBA/PGDM in HR preferred. Experience: 5–8 years of experience in HR & Admin roles with at least 2 years in a people management position. Skills: Strong knowledge of Indian labor laws and compliance requirements. Excellent interpersonal, communication, and conflict-resolution skills. Proficiency in HR software and MS Office tools. Ability to work independently and manage multiple tasks. Preferred Attributes: High level of integrity, confidentiality, and professionalism. Strong organizational and time management skills. Adaptability and problem-solving abilities.

Drive new franchise, retail & event leads for BUBIT. Pitch products, build client relationships, track CRM, meet KPIs, and support growth. Female candidates preferred. Must know English + 1 South Indian language. Bengaluru-based, full-time role. Required Candidate profile 1–3 years in sales/business development or freshers with strong communication skills. Target-driven, self-motivated, fluent in English and Tamil/Telugu/Kannada/Malayalam. Ready for a full-time role

Role & responsibilities Managing calendars, scheduling meetings, and sending reminders. Answering phone calls, emails, and taking messages. Drafting correspondence like emails and letters. Preparing reports, presentations, and briefs. Maintaining databases and filing systems Arranging travel, including flights, accommodation, and transportation. Should be willing to travel alone with the CEO and Managing Director Organizing events and conferences. Coordinating speaking engagements Taking notes at meetings. Liaising with internal and external stakeholders. Handling confidential information discreetly. Assisting with daily time management Act as a liaison, ensuring smooth communication between team members, clients, family members, prospects, public relations Assist with household management Monitor operations and coordinate with all team members on their tasks, and schedules Involve in research or data analysis Preferred candidate profile

Leadership skills Attitude (By Story building examples) Johari window and SWOT Analysis Communication skills Motivation Interviewing skills Emotional Intelligence Transactional analysis Should give relevant examples on above topics Roles and Responsibilities Leadership skills Attitude (By Story building examples) Johari window and SWOT Analysis Communication skills Motivation Interviewing skills Emotional Intelligence Transactional analysis Should give relevant examples on above topics

Role & responsibilities Well versed with CBSE related school compliances. Setting the goals for students and teachers to achieve which should be from the academics as well as the extracurricular activities. Uphold the educational policies and ascertain that the school's curriculum is curated by following the proper guidelines. Should have good Communication Skills Should have good IT Skills Should have competent Presentation Skills Should be team player

Role & responsibilities Well versed with CBSE related school compliances. Setting the goals for students and teachers to achieve which should be from the academics as well as the extracurricular activities. Uphold the educational policies and ascertain that the school's curriculum is curated by following the proper guidelines. Should have good Communication Skills Should have good IT Skills Should have competent Presentation Skills Should be team player

The interdisciplinary team comes from different engineering verticals like software, electronics, embedded, industrial, robotics, AI, mechanical engineers, mathematicians, UI/UX designers, knowledge partners, and neuropsychologists Our mission is to solve the unmet needs of society with the help of robotics, AI, and IoT, and to humanize technology.

Job Title: Customer Support Executive/KAM Support Location: Shipglobal Corporate Office Department: Customer Service About the Role : We are seeking a motivated and customer-oriented Customer Service Executive to join our team. This role involves handling customer inquiries, resolving complaints, and ensuring a seamless experience across multiple communication channels (phone, email, chat). The position is key to maintaining strong customer relationships and includes analyzing data to generate reports and provide insights for process improvements. Key Responsibilities: 1. Customer Interaction : -Respond promptly and professionally to customer queries via phone, chat, and email. -Provide accurate information and solutions to customer issues. -Resolve complaints and customer concerns efficiently, ensuring customer satisfaction. -Escalate complex issues to other support teams when necessary. 2. Record Keeping: -Maintain detailed and accurate records of customer interactions, transactions, and feedback using the internal ticketing system and other tools. -Ensure all relevant data is logged for follow-up actions and future reference. 3. Product & Policy Knowledge: -Stay up to date with product knowledge, company policies, and industry trends to provide accurate and timely information to customers. -Communicate product updates or changes to customers as required. 4. Reporting: -Generate regular reports basis process requirement for management review. 5. Collaboration: -Work closely with other teams to ensure customer issues are resolved efficiently. -Share feedback and insights with team members to enhance service quality and efficiency. Skills & Qualifications: -Language Proficiency: Excellent verbal and written communication skills in English and Hindi (mandatory). -Technical Skills: Proficiency in using customer service software, CRM systems (e.g., Zendesk, Freshdesk), -Microsoft Office Suite (Excel, Word, Outlook) & Google Workspace (Sheets, Docs, Slides, etc.) -Multitasking: Ability to handle multiple tasks simultaneously and manage time effectively in a fast-paced environment. -Emotional Intelligence: Ability to empathize with customers, actively listen, and resolve conflicts in a professional and calm manner. -Adaptability: Comfortable working in a dynamic environment with shifting priorities and customer demands. Key Competencies: 1. Customer Focus: A genuine desire to help customers and ensure their needs are met, delivering excellent customer service at all times. 2. Communication: Strong interpersonal skills with the ability to communicate clearly, concisely, and effectively, both verbally and in writing. 3. Empathy: Ability to understand and respond to customer emotions and concerns, ensuring a positive and empathetic experience. 4. Adaptability: Flexible approach to managing different types of customer interactions, and able to adapt to changes in processes, systems, or products. 5. Teamwork: Strong collaboration skills, with the ability to work effectively with others across departments to achieve customer service goals. Preferred Qualifications: -Experience in a customer service role (minimum 1-2 years) in a B2B/B2C environment. -Knowledge of customer service best practices and customer engagement strategies. - Age: 18 - 30 years Why Join Us? -Competitive salary and benefits package. -Opportunities for growth and career advancement. -A supportive and collaborative team environment. -Regular training and development opportunities to enhance your skills