1283 Customer Success Jobs - Page 40

As the Director, Network Customer Success, Services AP, your primary focus will be to ensure that our customers achieve their desired outcomes and maximize the value of our products and services. You will be part of a new Regional Customer Success team that plays a crucial role in advocating for the customer experience, providing strategic support, and nurturing long-term relationships. Collaborating with cross-functional teams, including Network Services, Account Management, Sales, Product, Technical Account Managers, and support/delivery teams, you will work towards enhancing customer satisfaction and retention. By proactively engaging with customers and providing personalized services, yo...

As the VP of Product Management at Flexmoney Technologies Pvt. Ltd in Mumbai, you will have the opportunity to contribute to the mission of Democratizing and Simplifying Consumer Finance. Flexmoney's digital finance platform empowers retailers, e-commerce merchants, and other commerce partners to offer instant digital affordability options from trusted lenders seamlessly. Your role will involve leading the product strategy and development efforts to ensure our products maintain a competitive edge in the market. Your responsibilities will include: 1. Demonstrating a passion for building great products by having deep customer empathy, attention to detail, and a strong sense of ownership to del...

As a Customer Success Associate at Great Manager Institute in Mumbai, India, you will play a crucial role in driving sales for our tech-enabled people leadership development platform. Your primary responsibility will be to acquire new clients through various channels such as direct contact, outbound calls, word-of-mouth, and by leveraging marketing-generated leads. Your main duties will include familiarizing yourself with all products and services offered by Great Manager Institute, reaching out to potential clients through cold calls and emails, setting up meetings between clients and Sales Executives, and nurturing existing client relationships to ensure retention. You will be fully accoun...

The role of a customer support team member involves providing 24/7 high-quality customer engagement and ensuring a seamless experience for customers. As the primary point of contact, you will be responsible for addressing customer inquiries, resolving product-related issues, and guiding users through technical challenges. Your exceptional technical support skills will be crucial in responding promptly to inbound queries, offering step-by-step guidance, and providing timely updates on open issues. You will play a key role in investigating and troubleshooting product-related issues in real-time, collaborating with cross-functional teams to ensure swift resolution and high levels of customer sa...

The ideal candidate for this role is a passionate, self-motivated, and detail-oriented team player committed to the success of customers. As a Hotel Revenue Manager, you will focus on growing and developing existing clients while generating new business through the identification, implementation, and execution of innovative strategies. Hotel revenue managers play a crucial role in setting prices effectively in both high and low seasons to ensure profitability and achieve strategic goals. Selling hotel rooms presents a unique challenge where each day begins with a finite number of available rooms that need to be sold before they perish. It is essential to fill rooms with the right customers a...

Are you someone who excels as a Strategic Advisor, designing and implementing complex and enterprise-scale Salesforce solutions for Customers Do you have the ability to bring together teams from various stakeholders to actualize a shared vision and translate a customer's vision into a well-defined roadmap Are you passionate about solving problems for customers and possess the skills to articulate and present at an executive level Join our Strategic Accounts Excellence team in the Sales and Distribution business unit of Salesforce India. This niche team provides specialized attention to a select group of strategic customers in the India region, ensuring a high level of governance and active p...

The position of Assistant Manager/Manager at Ultra in Gurgaon involves leading and nurturing relationships with programmatic demand-side clients, including brands and agencies. You will collaborate with the sales team to co-own revenue growth and ensure a deep understanding of client needs within the Client Success team. Your responsibilities will include developing sustainable client relationships, managing account strategies, client RFIs, retention and growth plans, revenue management, and end-to-end solution management for client campaigns. You will work closely with internal teams to provide a customer-first perspective, drive impactful client relationships, and lead a high-performing Cl...

Virtual Walk-in Drive | Performance Marketing/Customer Success @ Shiksha.com | Bangalore Date: 14th July'25 (Monday) Time: 11:00 AM - 11:30 AM Link - To join the meeting on Google Meet, click this link: https://meet.google.com/krt-kuma-vwa Or open Meet and enter this code: krt-kuma-vwa Role & Responsibilities Post-Sale Campaign Management of top clients to reach pre-defined delivery & performance commitment Regular monitoring of delivery from campaigns and strategizing/planning activities to meet delivery gaps Analyzing & preparing regular reports w.r.t delivery performance from various products/sources Tracking client-level nurturing & lead handling process & sharing best practices around t...

As an Editor at Frost & Sullivan, you will play a pivotal role in ensuring that our publications meet the highest standards of quality and engagement. Your primary responsibilities will include copyediting a wide range of project deliverables, custom documents, and awards to ensure that the content is clear, consistent, and engaging. By leveraging your expertise, you will enhance the quality and impact of our deliverables, ultimately contributing to the highest levels of client satisfaction. Your key responsibilities will involve copyediting project deliverables to adhere to house style, rewriting as necessary, detecting and correcting grammar and mechanics, ensuring clarity, readability, co...

As a Sales Account Executive at Affable Tech, you will be a key player in driving the growth and success of our company by converting leads into paid customers. Your role will involve working with inbound leads, conducting customer presentations and demos, and optimizing lead generation and sales conversion tools. If you are passionate about sales, possess excellent communication skills, and thrive in a fast-paced environment, we are looking for you to join our team. You will be responsible for handling outbound leads for Enterprise, Strategic accounts, and Mid-Market accounts in India, Middle-East, and APAC regions. Your main objective will be to achieve and exceed pipeline and sales target...

Job Description What youll be doing The Account Executive will be responsible for driving sales revenue in defined Industry in the assigned geographical region. The AE will represent complete portfolio of Analytics from Salesforce, including Tableau, Data Cloud for Tableau etc , demonstrating relentless Customer Focus while managing all aspects of the sales process and customer relationship from Account Planning, Lead Qualification, and Management through Negotiation and Closing and will play an integral role in the success of the overall sales team. This role is a quota-carrying sales position. Some of the things youll be doing include Create and execute effective territory and account plan...

Job Title: Customer Experience Lead Location: New Delhi Company: Zoop Web Services Private Limited About Us: Zoop is one of Indias fastest-growing train food delivery platforms, committed to revolutionising the way people order their favourite meals during train travel. We are looking for a passionate and strategic team member to enhance user satisfaction and drive long-term customer loyalty. Key Responsibilities: Build and maintain key customer metrics (NPS, CSAT, retention rates) and report progress to leadership. Develop and implement a customer experience strategy to improve satisfaction, retention, and engagement. Lead and scale a high-performing CX team, including customer support, qua...

We are seeking an enthusiastic Customer Success Manager to serve as a trusted advisor for our clients and guide them through the various stages of product implementation. Using a consultative approach, you will be responsible for planning and overseeing account relationships with a primary focus on product adoption and client success. Your key responsibilities will include owning the client journey from onboarding to adoption, renewal, and growth. As the end-to-end account owner for a specific set of accounts, you will have a keen eye for identifying opportunities for cross-selling and up-selling, as well as a proficiency for numbers. You will be accountable for driving up-sell and cross-sel...

Cvent is a leading meetings, events, and hospitality technology provider with more than 4,700 employees and nearly 21,000 customers worldwide, including 80% of the Fortune 100 companies, in more than 100 countries. Founded in 1999, the company delivers a comprehensive event marketing and management platform for event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to take action, embrace risk,...

Chief Revenue Officer (CRO)Location : Hyderabad Experience: 8+ Years Role Summary: The Chief Revenue Officer (CRO) oversees all revenue-generating functions within the organization, including sales, marketing, customer success, pricing strategy, and strategic partnerships. This role is responsible for aligning teams around clear revenue objectives, driving grow th, optimizing the sales process, and maximizing profitability. Key Responsibilities: Revenue Growth: Develop and implement strategic plans to achieve aggressive revenue targets. Oversee revenue forecasting, budgeting, and financial planning processes. Sales Leadership: Directly manage sales teams, set goals, and drive accountability ...

1. Contribute to the company's success by effectively managing its clients 2. Work on being the SPOC (single person of contact) for our existing clients 3. Work on successful training and implementation of our solutions in new client locations 4. Work on assisting client's queries over email, calls, and messages 5. Work on looking into complaints and coordinating with clients to resolve their issues 6. Resolve product or service problems by clarifying the client's issues 7. Work on determining the cause of the problem, selecting and explaining the best solution to solve the problem; expediting correction or adjustment; and following up to ensure resolution 8. Prepare product or service repor...

Accelerate your career with The Scalers. We help businesses worldwide expand their software development operations with our unique offshore model. Intrigued? You should be... We custom build teams of exceptional engineers tailored to the exact technical requirements needed by our partners to deliver their digital and development strategies. This includes a white-label approach to recruiting the best product developers, a tried-and-tested recruitment process, HR and admin support, office set-up and maintenance as well as ongoing employee wellness and engagement support. What makes our model unique? Ownership! Our partners benefit by having direct workflow ownership of their offshore team. No ...

About the company: we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. W Key Responsibilities Adherence to daily, weekly, and monthly KPIs Create and implement systems and processes that drive efficiency and performance Lead, motivate and inspire team members Hire and recruit new talent as needed Manage, coac...

As part of LSEG's strategy to deliver a differentiated customer experience, there is a focus on building a full suite of digital user journeys to accelerate value delivery, alleviate Customer Success Manager capacity for higher value activities, and unify efforts across teams for a customer-centric focus. If you are looking to play a key role in the execution of a large-scale roll-out of digital capabilities, this exciting opportunity might be right for you! In this role, you will be responsible for end-to-end implementation, technical execution, and continuous fine-tuning of digital journeys to enhance the customer experience. Proficiency in Gainsight CS & PX, deep knowledge of Journey Orch...

You will be joining a leading provider of SAAS procurement software that offers innovative solutions to streamline sourcing, procurement, and supplier management processes. Customers rely on us to deliver cutting-edge tools and services that enhance efficiency and value in their procurement operations. As a Director of Customer Success, you will play a critical role in ensuring the business success of our esteemed clients. Your primary responsibility as the Associate Director of Customer Success will involve leading a team dedicated to the successful deployment, adoption, and realization of value from our solutions. This role uniquely combines technical support with a focus on achieving busi...

As a Global Scale Specialist (GSS) at ThousandEyes, you will demonstrate a strong Customer First attitude, a genuine passion for service, and an eagerness to learn new technologies. In this role, you will be responsible for leading a portfolio of ThousandEyes" highest volume customer segment. By utilizing technology, fostering team-building, and implementing data-driven programs, you will effectively drive customer adoption through both one-on-one and one-to-many engagements. Your primary focus will encompass various aspects of the customer lifecycle, including implementation, customer enablement, escalation management, and account planning. Your key responsibilities will include ensuring th...

1Kosmos is seeking a highly motivated and results-driven Regional Sales Director to join our growing team. In this role, you will be responsible for leading and managing our sales efforts in the designated region to drive revenue growth and expand our customer base. As a Regional Sales Director, you will develop and execute sales strategies, identify new business opportunities, build and maintain strong relationships with customers and partners, and collaborate with cross-functional teams to achieve sales targets. Responsibilities: Develop and implement sales strategies to achieve revenue targets in the assigned region Identify and pursue new business opportunities to expand customer base Bu...

As an Assistant Vice President (AVP) Account Manager at Digitap.ai, you will play a crucial role in owning and scaling relationships with our most strategic customers in the SaaS industry. With over 12 years of experience, you will be responsible for driving revenue growth, customer retention, and long-term partnerships. Reporting directly to Ankoor Das, the Chief Business Officer (CBO), you will act as a primary executive contact for key accounts, fostering trust and alignment with C-level stakeholders. Your key responsibilities will include strategically managing client relationships, identifying upselling/cross-selling opportunities to maximize account value, ensuring high customer satisf...

What We're Looking For Education - Bachelors Degree (minimum qualification) Work Experience - Minimum 3 years of work experience Preferred industry - Candidate should have worked in Sales function distribution supply chain of Pharma or FMCG Candidate should be well versed with Microsoft office, Google docs and Google sheets Responsibilities Managing sales and administrative tasks, such as maintaining sales performance,recruiting and training staff, and monitoring inventory. Liaising with and persuading targeted doctors to prescribe their products, providing product information, and delivering product samples. Assessing clients needs and presenting suitable promoted products. Building effecti...

Job Description: Customer Success - Sr. Executive Role Responsibilities Assist in customer onboarding, understanding customer objectives, and explain offering. Conduct platform demos to showcase key features and value propositions Handle customer queries related to the platform and billing issues. Preparing RIs and Savings Plan recommendations, cost anomaly reports, and monthly cost analysis reports. Support in generating and maintaining custom reports for customers using pre-defined templates or guided logic (e.g., by business unit, account, usage type). Log, track, and manage tickets in the ticketing system, ensuring proper documentation and traceability of support activities. Raise and tr...