1289 Customer Success Jobs - Page 42

MaintWiz is calling Mining Engineers who have worked in Open / Closed Mines and wanting Career Shift to IT industry. We are looking for roles in Customer Success function. Selected candidates will be working on implementation of Industry 4.0 solutions in Plant Maintenance and Industrial Asset Management. Key client-facing role with ownership of deliverables and KPIs Fully manage product implementations and customer onboarding Conduct regular product and project implementation reviews with customer team Up sell and cross sell MaintWiz services and additional product features Documentation of client processes and mapping to MaintWiz functionality Training of new and existing customer user grou...

We are looking for a Product Support Specialist to provide enterprise-level support to our clients (hotels). A suitable candidate needs to have a keen eye for detail, work collaboratively within a team to ensure the smooth functioning of the Operations department. Ultimately, you will be a person our clients trust. They will rely on you to provide timely and accurate resolutions. Roles and Responsibilities : ? Respond, manage, and resolve customer queries and issues sent via a ticketing system ? Talk clients through a series of actions (either via phone, email, or chat) until their queries and issues are resolved ? Develop and implement strategies that will ensure a positive experience that ...

Job Description Job Title: Customer Success Lead Location: Pune Number of Vacancies: 1 About the Team Our team is comprised of passionate individuals who are dedicated to pioneering access and transforming lives. We foster a collaborative and inclusive environment where everyone's contributions are valued and encouraged. As a member of our team, you will have the opportunity to work alongside talented professionals who are committed to driving innovation and making a positive impact. Job description (About the Role) As the Customer Success Lead, you will play a pivotal role in ensuring our customers' success and satisfaction with our products. You will be responsible for regular customer eng...

Job description for Customer Success Manager – Zwayam Hire® The Customer Success team of Zwayam is looking for a driven and customer-focused Customer Success Manager (CSM) to serve as a primary contact point for Zwayam’s customers. You will have responsibility for partnering with a set number of assigned accounts, maintaining a continual focus on the customer’s business goals to improve their overall technical and operational health and realize the maximum value out of their investment on Zwayam. The Customer Success Manager maintains awareness of the customer's key events, needs, potential risks, and value drivers. As a trusted advisor, the CSM will build a track record in customer success ...

Overview: We are seeking a passionate and skilled Employer Branding Client Servicing Specialist to join our dynamic team. In this role, you will be responsible for managing relationships with our clients, ensuring their needs are met, and delivering exceptional employer branding solutions. You will be a key player in driving the success of our clients' employer branding initiatives, helping them attract and retain top talent. Responsibilities: 1. Client Relationship Management: Serve as the main point of contact for clients using our employer branding products. Build strong, long-lasting relationships with clients, understanding their needs, challenges, and objectives. Conduct regular check-...

Join SpaceBasic, Asias leading AI-powered campus automation platform. Were hiring a Project Implementation Lead to drive university onboarding and ensure smooth, on-time deployments. Be the bridge between Product, Sales, and our customers. Health insurance Annual bonus

Key Responsibilities: 1. Customer Success Management: Serve as the primary point of contact for assigned customers, managing onboarding, training, and ongoing support. Understand clients' business goals and provide strategic advice on how they can use Sekel Technologies platform to achieve them. Conduct regular check-ins with clients to ensure satisfaction, resolve any issues, and offer additional training if needed. Monitor customer usage and provide insights to enhance engagement and adoption of the platform. Build long-lasting relationships with clients, ensuring high customer retention and satisfaction rates. 2. Customer Support and Issue Resolution: Work closely with the Operation and P...

To communicate with Clients & with the SEO team, if anything is needed, approvals of the same needs to be taken and follow-up where required Excellant English speaking skills Pure Day shift Sat & Sun fixed off Min 1 year exp into customer service Required Candidate profile Mailbox management, Client Meetings,Whatsapp Texts,Review meetings Call/Whats App HR Ashwini @ 8591702057

Request you to please share your resume on muskan.chaudhary1@indiamart.com or WhatsApp on 9034322628 Lead and manage a team of 20 to 30 members, ensuring high performance and alignment with business goals. Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio. Build and nurture strong, professional relationships with clients to drive long-term engagement. Hire, train, and retain team members by formulating development plans and addressing their training needs. Ensure swift and effective resolution of client issues to maintain satisfaction and loyalty. Support the field sales team in meeting revenue and retention target...

@ Request you to please share resume on shreya.sarraf@indiamart.com or you can WhatsApp resume on 9034322628. Roles & Responsibilities- Lead and manage a team of 20-30 members, ensuring high performance and alignment with business goals. Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio. Build and nurture strong, professional relationships with clients to drive long-term engagement. Hire, train, and retain team members by formulating development plans and addressing their training needs. Ensure swift and effective resolution of client issues to maintain satisfaction and loyalty. Support the field sales team in meet...

@ Request you to please share resume on shreya.sarraf@indiamart.com or you can WhatsApp resume on 9034322628. Roles & Responsibilities- Lead and manage a team of 20-30 members, ensuring high performance and alignment with business goals. Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio. Build and nurture strong, professional relationships with clients to drive long-term engagement. Hire, train, and retain team members by formulating development plans and addressing their training needs. Ensure swift and effective resolution of client issues to maintain satisfaction and loyalty. Support the field sales team in meet...

Request you to please share your resume on akriti.kapoor@indiamart.com or WhatsApp on 9034322628 Lead and manage a team of 20 to 30 members, ensuring high performance and alignment with business goals. Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio. Build and nurture strong, professional relationships with clients to drive long-term engagement. Hire, train, and retain team members by formulating development plans and addressing their training needs. Ensure swift and effective resolution of client issues to maintain satisfaction and loyalty. Support the field sales team in meeting revenue and retention targets th...

Massive Mobility is looking to hire a dynamic, high-energy field sales professional for NOIDA with 3+ years of experience handling post-sales partnerships and business development to help grow its EV Charging business. The Role: The Partner Success Manager would be responsible for building & maintaining relationships with our partners in EV charging business and support them in local brand promotion to maximize revenue. This role combines hands-on operational support with strategic business development to help partners build successful EV charging businesses. Responsibilities: Field Ops & Training 1. Conduct site visits to partner locations to ensure operational excellence 2. Provide onsite ...

Join us as an Customer Success Manager and revolutionise the higher education sector! We are seeking passionate individuals who are dedicated to transforming student learning experiences and making a meaningful impact. Key Responsibilities: Build and nurture strong relationships with college students, faculty, HOD, and management, ensuring their needs are met and exceeded. Analyze customer data to enhance experiences and drive business growth. Research and publish insightful white papers that contribute to industry knowledge. Develop training materials and conduct product demonstrations to empower clients. Develop and document high-level strategies for accomplishing specific project objectiv...

Join us as an Customer Success Manager and revolutionise the higher education sector! We are seeking passionate individuals who are dedicated to transforming student learning experiences and making a meaningful impact. Key Responsibilities: Build and nurture strong relationships with college students, faculty, HOD, and management, ensuring their needs are met and exceeded. Analyze customer data to enhance experiences and drive business growth. Research and publish insightful white papers that contribute to industry knowledge. Develop training materials and conduct product demonstrations to empower clients. Develop and document high-level strategies for accomplishing specific project objectiv...

1. Expertise in User Research or Customer Development The speaker should have hands-on experience in talking to prospective users, whether in the context of user interviews, market research, or customer discovery. They should understand both qualitative and quantitative research methods for gathering user insights. 2. Background in Product Development or UX/UI A background in product management, UX design, or customer success will be extremely helpful. This knowledge allows the speaker to relate user conversations directly to product development, user experience, and market fit. 3. Strong Communication Skills Given that the topic revolves around how to talk to users, the speaker must be a st...

As a Customer Success Manager (CSM) at Tracxn, you will own and manage multiple customer accounts and act as a single point-of-contact for them. You will help drive Tracxn platform adoption by understanding the customers use cases and helping them use Tracxn products to address those use cases. You will interact with key stakeholders (Partners, CXOs, VPs) from venture funds and large corporates globally on a frequent basis over emails and calls. The role may also involve people management and leading a team of Customer Service Executives. Key Responsibilities Act as a single point of contact for B2B customers during the entire subscription lifecycle Develop a thorough understanding of the Tr...

Job Description: Implementation Consultant Morningstar is committed to empowering investor success. One way we accomplish this is by offering independent research and great software products to financial advisers and individual investors. We believe that when the investor wins, we all win. At Morningstar, your contributions have meaning and can drive change. We offer a place where talented, driven people can grow. Our differences are our strength; the fact that we dont all think the same way and encourage unique perspectives helps create great products and services for our clients. The Opportunity We’re a seeking an Onboarding and Implementation Consultant. As an Onboarding and Implementatio...

Position: Customer Success Account Manager - Digital Sales, Adobe Business Unit: Global Business Direct Customer Segment: SMB- North Americas Adobe Solutions: Adobe Digital Media Solutions Location: Noida, India, Adobe. Changing the world through digital experiences is what Adobes all about. We give everyonefrom emerging artists to global brands—everything they need to design and deliver exceptional digital experiences. We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences...

Position Overview: We are seeking a dedicated and results-driven Customer Success Manager- AWS Solution with 3-7 years of experience to join our team. In this role, you will be responsible for ensuring our customers achieve their desired outcomes while using our solutions. You will serve as the primary point of contact for customers, helping them maximize the value of our offerings and fostering long-term relationships. Responsibilities: - Customer Onboarding: Lead the onboarding process for new customers, ensuring they have a seamless experience and understand how to leverage our solutions effectively. - Relationship Management: Build and maintain strong relationships with customers, servin...

About your new role - As a Customer Success Manager, you would be the single point of contact between the Key Clients and the internal teams. - Client Relationship Building - The Customer Success Manager would be responsible for building effective relationships with some of the key clients and maximizing revenue from the assigned existing accounts. - Scaling/Upselling Key Accounts - Identifying upselling opportunities across the key existing clients and expanding relationship with them by continuously proposing new solutions and ensuring that revenue enhancement is achieved in line with the company's objectives. - Collaborate with the Account Managers to discover opportunities of optimizatio...

Key Responsibilities Execute sales strategy to drive revenue growth Own and control direct costs pertaining to the sales delivery, primarily human resource related. Collaborate with Cluster Manager and TLC Corporate teams to analyze data, develop lead generation marketing opportunities for member acquisition, review the membership product, scripts and narrative to the customer and to provide feedback from the voice of the customer. Support TLC Tech products success in your area through advocacy and training Cultivate a good working relationship with the hotel / client teams with a positive narrative on the Program contribution and its performance for the benefit of the hotel Collaborate with...

Dear All, We are excited to announce a job opportunity at IRIS KPO Resourcing India Pvt Ltd for the position of Customer Success Advisor. We are seeking skilled and detail-oriented Customer Success Specialists (Specialist in International Markets, Preferably US and UK Market) with 58 years of experience in Customer Success. Location: Nungambakkam, Chennai Shift: US Shift (6 PM 3 AM) Work Days: Monday to Friday Purpose of the Job: As Customer Success Business Partner (CSBP) you will be a trusted advisor for our key customers and strategic service partners. You will be a key bridge to help them maximize the use of our school management software and ensure our direct and mutual customers receiv...

Customer Success - Increase renewal rates and reduce churn Define & Optimize Customer Lifecycle Measure Effectiveness of Customer Success Lead Customer Success Team Enhance Effectiveness and Efficiency Through Technology Inspire Customer Success Required Candidate profile Customer Success exp in leading customer-facing organization manage through persuasion negotiation & consensus building empathy to customer understanding of value drivers in recurring revenue business

The Associate Renewal Sales Representative supports strategic renewal activities by preparing accurate renewal quotes, analyzing contract terms, and collaborating cross-functionally with internal teams and external partners. The ideal candidate combines strong technical and analytical expertise particularly in Excel, data analytics, and AI tools with a passion for continuous learning and a desire to grow into a full Renewal Sales role. The position offers a defined career path into Sales and provides exposure to executive-level stakeholders and enterprise customers. Key Responsibilities: Prepare accurate and timely renewal quotes for maintenance contracts 90120 days before expiration. Review...