Customer Success Associate (B2B Sales)

As a Customer Success Associate at Great Manager Institute in Mumbai, India, you will play a crucial role in driving sales for our tech-enabled people leadership development platform. Your primary responsibility will be to acquire new clients through various channels such as direct contact, outbound calls, word-of-mouth, and by leveraging marketing-generated leads. Your main duties will include familiarizing yourself with all products and services offered by Great Manager Institute, reaching out to potential clients through cold calls and emails, setting up meetings between clients and Sales Executives, and nurturing existing client relationships to ensure retention. You will be fully accountable for the end-to-end lead closure process, from acquiring new leads to finalizing contracts and invoices. In addition, you will be tasked with identifying upsell and cross-selling opportunities, as well as coordinating closed-door events nationwide aimed at lead generation and brand-building with CXOs from prominent organizations. To excel in this role, you should have at least one year of experience in B2B sales for a services company, a willingness to engage with high-level executives, proficiency in prospecting techniques like cold calling and cold emailing, strong communication and negotiation skills, a results-driven mindset, and a proven track record of meeting sales quotas. This is a full-time, permanent position with benefits such as health insurance, internet reimbursement, paid sick time, performance bonuses, and yearly bonuses. The work schedule is during the day shift, fixed from Monday to Friday. If you are passionate about sales, enjoy building relationships with key decision-makers, and have a knack for driving business growth, we encourage you to apply and share your current CTC. Experience in B2B sales for at least one year is preferred for this role.,