1289 Customer Success Jobs - Page 41

You will be joining a leading provider of SAAS procurement software that offers innovative solutions to streamline sourcing, procurement, and supplier management processes. Customers rely on us to deliver cutting-edge tools and services that enhance efficiency and value in their procurement operations. As a Director of Customer Success, you will play a critical role in ensuring the business success of our esteemed clients. Your primary responsibility as the Associate Director of Customer Success will involve leading a team dedicated to the successful deployment, adoption, and realization of value from our solutions. This role uniquely combines technical support with a focus on achieving busi...

As a Global Scale Specialist (GSS) at ThousandEyes, you will demonstrate a strong Customer First attitude, a genuine passion for service, and an eagerness to learn new technologies. In this role, you will be responsible for leading a portfolio of ThousandEyes" highest volume customer segment. By utilizing technology, fostering team-building, and implementing data-driven programs, you will effectively drive customer adoption through both one-on-one and one-to-many engagements. Your primary focus will encompass various aspects of the customer lifecycle, including implementation, customer enablement, escalation management, and account planning. Your key responsibilities will include ensuring th...

1Kosmos is seeking a highly motivated and results-driven Regional Sales Director to join our growing team. In this role, you will be responsible for leading and managing our sales efforts in the designated region to drive revenue growth and expand our customer base. As a Regional Sales Director, you will develop and execute sales strategies, identify new business opportunities, build and maintain strong relationships with customers and partners, and collaborate with cross-functional teams to achieve sales targets. Responsibilities: Develop and implement sales strategies to achieve revenue targets in the assigned region Identify and pursue new business opportunities to expand customer base Bu...

As an Assistant Vice President (AVP) Account Manager at Digitap.ai, you will play a crucial role in owning and scaling relationships with our most strategic customers in the SaaS industry. With over 12 years of experience, you will be responsible for driving revenue growth, customer retention, and long-term partnerships. Reporting directly to Ankoor Das, the Chief Business Officer (CBO), you will act as a primary executive contact for key accounts, fostering trust and alignment with C-level stakeholders. Your key responsibilities will include strategically managing client relationships, identifying upselling/cross-selling opportunities to maximize account value, ensuring high customer satisf...

What We're Looking For Education - Bachelors Degree (minimum qualification) Work Experience - Minimum 3 years of work experience Preferred industry - Candidate should have worked in Sales function distribution supply chain of Pharma or FMCG Candidate should be well versed with Microsoft office, Google docs and Google sheets Responsibilities Managing sales and administrative tasks, such as maintaining sales performance,recruiting and training staff, and monitoring inventory. Liaising with and persuading targeted doctors to prescribe their products, providing product information, and delivering product samples. Assessing clients needs and presenting suitable promoted products. Building effecti...

Job Description: Customer Success - Sr. Executive Role Responsibilities Assist in customer onboarding, understanding customer objectives, and explain offering. Conduct platform demos to showcase key features and value propositions Handle customer queries related to the platform and billing issues. Preparing RIs and Savings Plan recommendations, cost anomaly reports, and monthly cost analysis reports. Support in generating and maintaining custom reports for customers using pre-defined templates or guided logic (e.g., by business unit, account, usage type). Log, track, and manage tickets in the ticketing system, ensuring proper documentation and traceability of support activities. Raise and tr...

Customer Success Center of Excellence Lead About the Role: Trantor delivers post-sales Customer Success as a Service for enterprise B2B SaaS companies, helping our clients drive Net Revenue Retention (NRR) growth and reduce churn through scalable, high-impact engagement. We are looking for a highly motivated and experienced Customer Success Center of Excellence Leader to join our growing organization. You will be responsible for shaping and executing the customer success delivery strategy , leading and mentoring a team of CSMs and CSEs, and driving excellence through best practices and continuous improvement . Your goal will be to create a proactive, value-led experience that enhances custom...

Grade : Executive Qualification : Graduation (B. Sc. / B. Com) Total Year of experience : 0-2 Years / Freshers Job Description: Collaborate Across Teams: Work closely with Sales, Logistics, QA/QC, and Planning teams to ensure orders are processed on time and any issues are quickly resolved. Maintain Accurate Records: Keep detailed and up-to-date records of all client interactions, including order statuses, samples, quotes, and payments. Daily Updates: Regularly update CRM and CFTs Task sheet to ensure everyone has clear visibility and accountability for ongoing tasks. Manage Client Communication: Coordinate with internal teams to promptly update clients about shipment timelines, required doc...

Job Details: Customer Success Manager - AWS Solution In-Office Bengaluru, Karnataka, India About Nimesa: Why Nimesa? The next war would be cyberwar and all the critical digital infra of the world is under attack. Nimesa is at the forefront of helping businesses and the government protect themselves from attacks and recover them without any downtime and data loss. Your code will be deployed and protect many leading brands of the world. If you connect with our mission, we are looking for you to join our team and mission. Position Overview: We are seeking a dedicated and results-driven Customer Success Manager- AWS Solution with 3-7 years of experience to join our team. In this role, you will b...

What Youll Be Doing: Conduct regular check-ins, quarterly business reviews, and account audits for high-value customers to assess needs, drive satisfaction, and ensure retention Build and manage relationships with high-ticket customers by setting clear expectations, addressing challenges, and delivering tailored solutions. Lead and execute on-time client implementations while ensuring seamless onboarding and integration. Effectively communicate best practices, strategies, and product insights to clients and internal teams to optimise customer success. Act as a key liaison for customer feedback, translating business needs and product requirements into actionable solutions. Maintain close coll...

Bachelor's Degree in Business, Marketing, or related field required. 10+ years of customer success, account management, or sales experience in SaaS or similar industry. 5+ years leadership responsibility. Broad knowledge and experience in Sales and Marketing processes and systems/technology such as Salesforce, etc.

Department: Account Management Designation: Executive We are hiring an Executive Account Management to build, maintain, and strengthen long-term relationships with clients by understanding their needs, providing tailored solutions, and ensuring high levels of customer satisfaction by acting as the primary point of contact between the client and the organization, ensuring seamless communication, service delivery, and overall account success. Key Responsibility: Respond to employee/corporate customer queries via e-mail/ phone in a timely and professional manner. Coordinate with respective stake holders for cashless claim settlement and resolution . Explain claim decisions, deductions and provi...

Executive Account Management We are hiring an Executive Account Management to build, maintain, and strengthen long-term relationships with clients by understanding their needs, providing tailored solutions, and ensuring high levels of customer satisfaction by acting as the primary point of contact between the client and the organization, ensuring seamless communication, service delivery, and overall account success. Mumbai Fresher Key Responsibility: 1. Respond to employee/corporate customer queries via e-mail/ phone in a timely and professional manner 2. Coordinate with respective stake holders for cashless claim settlement and resolution 3. Explain claim decisions, deductions and provide s...

Job Overview: SMS Magic is a leading provider of messaging solutions for businesses. We help companies connect with their customers through SMS, WhatsApp, Facebook Messenger, and other popular messaging channels. We are looking for a highly motivated and experienced Head of Customer Support to lead our customer support team and ensure the delivery of excellent customer service to our clients. As the Head of Customer Support, you will be responsible for overseeing the day-to-day operations of the customer support team, ensuring that our customers receive the highest level of support and satisfaction. You will work closely with cross-functional teams, including sales, marketing, engineering, a...

Preferred candidate profile Minimum experience of 3+ years in a customer or technical support Excellent communication- C1/C2 only Understanding of Windows XP and Apple OS 10 a plus Experience using Salesforce.com a plus Demonstrated customer service skills to be able to solve customer serviceissuesboth technical and account related Ability to maintain composure in critical situations and communicate clearly with both Bachelors degree Immediate joiner-serving notice CTC upto 8 LPA For more details, please share me your cv on below Chhavi Bhatt 8955611211 Chhavi.bhatt@manningconsulting.in

Join SpaceBasic, Asias leading AI-powered campus automation platform. We’re hiring an Implementation Lead to manage university rollouts, train staff, and ensure successful adoption. Be the bridge between Product, Sales, and our customers. Health insurance Annual bonus

Job Description * Role & Responsibilities: Drive adoption and usage of a digital collections platform among lenders, agencies, and recovery teams. Conduct regular on-site visits for client onboarding, training, and performance reviews. Troubleshoot operational issues and collaborate with product and tech teams to ensure smooth user experience. Ensure high client satisfaction through continuous engagement and metrics-based performance tracking. Support clients in meeting collection targets using platform features like automated workflows, dashboards, and digital communication tools. Monitor agent performance and ensure adherence to DRA compliance, data privacy standards, and audit protocols. ...

Job Description * Role & Responsibilities: Drive adoption and usage of a digital collections platform among lenders, agencies, and recovery teams. Conduct regular on-site visits for client onboarding, training, and performance reviews. Troubleshoot operational issues and collaborate with product and tech teams to ensure smooth user experience. Ensure high client satisfaction through continuous engagement and metrics-based performance tracking. Support clients in meeting collection targets using platform features like automated workflows, dashboards, and digital communication tools. Monitor agent performance and ensure adherence to DRA compliance, data privacy standards, and audit protocols. ...

Internal Job Title: Enterprise Solutions Manager Job Description The Role: 11:11 Systems is looking for a dynamic and experienced Enterprise Solutions Manager (ESM). reporting to the Manager of Premier Accounts, who will lead and manage technical service delivery for our Premier accounts. You will direct the design, implementation, and lifecycle management of 11:11 Systems solutions. As a trusted advisor, you will provide strategic business and technology support/counsel to your customers across both their production and recovery environments. As ESM, you will be responsible for relationship development and management across key internal and customer stakeholders and executives to help trans...

Senior Manager, Digital Solutions We are seeking a highly motivated and experienced Senior Manager, Digital Solutions to join our team. The ideal candidate will have a strong background in Technology, Operations and possess exceptional skills in facilitating and overseeing product demos, ensuring successful roll-out and adoption, gathering feedback, and driving overall customer success. As a Senior Digital Success Manager, you will play a crucial role in driving customer satisfaction, retention, engagement with Operations, and revenue growth. Responsibilities: Serve as the primary point of contact for our customers, building strong relationships and understanding their business objectives, c...

Job Summary: This position provides routine support to customers, including end-users, distributors, and/or dealers, seeking information through various mediums, under limited supervision Key Responsibilities: Document customer inquiry information within appropriate Cummins systems Provide prompt assistance to customers through various media. Multi-Skill/Multi-channel support (Chat/Email/Phone) Resolves routine customer issues through a basic understanding of Cummins processes, systems and practices Escalate non-routine issues, providing documentation through process Understands new and existing Cummins processes, systems and practices Contributes ideas and suggestions on how the existing pr...

Job Overview: As a Sales Engineer at Subcontractor Hub and ExpansionJS, you will work closely with the Account Manager, playing a critical role in bridging the gap between our platform architecture and the technical needs of our partners. You will work closely with sales organizations, installers, finance companies, and distribution companies to ensure smooth technical integrations and successful platform implementation. This role requires a combination of technical expertise, strong communication skills, and a customer-focused mindset to deliver tailored solutions that meet the unique requirements of our partners. Key Responsibilities: Customer Onboarding & Support: Guide partners through t...

We're hiring Product Consultant at Zonka Technologies. Company Profile At Zonka Technologies, we're transforming how businesses understand and elevate their customer experiences. Our flagship product, Zonka Feedback, is AI-driven Customer Experience (CX) and Feedback Management platform that helps businesses capture feedback, measure customer satisfaction, and drive strategic growth across multiple touchpoints. With seamless integrations into leading CRMs like Salesforce and HubSpot, it enables brands to listen to customer voices and make data-driven decisions through multi-channel feedback collection, advanced reporting, and real-time AI insights. From NPS and CSAT to sentiment analysis and...

Role & responsibilities:- Develop insight into database and segments to deliver relevant segmentation, offers and communications. • Develop CRM strategy and programmes and manage CRM and Contact Centre teams to deliver to market. • Review and report on all KPIs and continually refine strategy to improve performance and ROI. • Oversee management of external suppliers such as creative agency, printers, mail house and data suppliers • Develop forecasted delivery from all Contact Centre teams. Includes CRM, cold calling, leads and inbound teams. • Manage Contact Centre budget effectively Preferred candidate profile:- Strong working relationships with list providers and ensure contractual commitm...

About the Role As a Customer Success Engineer in our Gen-AI team, you will play a critical role in ensuring a seamless user experience by providing robust support for our cutting-edge Gen-AI platform. You will work closely with cross-functional teams to debug issues, manage incidents, and maintain platform stability, contributing to Meeshos overall growth. If you're passionate about solving complex problems, thrive in a collaborative environment, and enjoy being the bridge between technology and end-users, this role might be the perfect fit for you! We're looking for a proactive problem solver who can handle support queries efficiently and contribute to the success of our platform. What You ...