1289 Customer Success Jobs - Page 43

Here is how, through this exciting role, YOU will contribute to BMC's and your own success: Be responsible for driving customer adoption and success by providing governance advice, usage/adoption recommendations, risk identification and mitigation. Articulate value, inspire and sell the Social Enterprise future in a Cloud Computing world. Become the post-sales success leader for your assigned accounts and provide your customers with a deliverable Success Blueprint, possessing application functional or IT expertise in combination with exceptional customer management experience at the C-level. Serve as an escalation point for issues that impact the customers success and drive risk mitigation. ...

P&L Head Insurance Vertical About Our Client: Our client is a tech-enabled outsourcing platform that integrates AI with human expertise to deliver exceptional customer experiences. Their servicesranging from telecalling to sales and supportleverage automation and trained professionals to drive efficiency, reduce costs, and scale business growth across industries. Job Description: P&L Head– Insurance Vertical Location: Noida, Sec 3 Experience: Min 10 years of progressive experience in the insurance industry, retail sales, or customer-focused operations Qualification: B. Tech / MBA About the role: As the P&L Head you would act like a mini-CEO for the Insurance Vertical, you will drive operatio...

Our Analytics and Automation team is at the forefront of leveraging data-driven insights to enhance business performance across sales, marketing, product development, and VSE. We specialize in harnessing advanced analytics and automation techniques to provide actionable intelligence, drive efficiency, and foster innovation. Our commitment to excellence ensures that we deliver impactful solutions that propel our organization's strategic goals forward. About You: You like to develop, design, and deliver data visualization solutions that deliver sustained business value from our and associated solutions You enjoy working cross-functionally across Sales, Marketing, Operations, and IT organizatio...

About the Role Were looking for a proactive Associate Customer Success Manager to champion customer satisfaction, retention, and growth for our SaaS product suite. This role is pivotal in customer onboarding, relationship management, and product advocacy. Key Responsibilities • Manage the setup and delivery for ANSR’s mid-market customers, ensuring a seamless onboarding experience. • Showcase product value by delivering engaging presentations and demos that highlight the benefits of our suite. • Serve as the first point of contact for customers, handling inquiries and building strong relationships to ensure satisfaction with our products and services. • Provide customer support via phone, em...

Responsible for School ERP Implementation, conducting training to the Teachers, Admin staff & Management regarding usage of Erp modules Responsible for Erp Demo delivery to Schools. Should be flexible for traveling.

Sales BDE with base location of Theni District Key Responsibilities: Client Relationship Management: Build and maintain strong, long-lasting relationships with key clients. Customer Onboarding: Oversee the onboarding process for new clients, ensuring a smooth and positive experience. Customer Success Strategy: Develop and implement strategies to improve customer satisfaction, retention, and growth. Issue Resolution: Address and resolve customer issues and complaints in a timely and effective manner. Product Training: Provide clients with training and resources to help them maximize the value of our products and services. Feedback Loop: Collect and analyze customer feedback to inform product ...

Role & responsibilities As a Lead - Customer Success Management, you will play a crucial role in supporting Checkmate's clients in maximizing their digital performance and ensuring their overall success with all Checkmate products. This is a dynamic role where you'll contribute to both strategic services for our First-Party Ordering products (Loyalty & Marketing, Kiosks, Catering, Web/App Ordering, and the Design Editor) and general customer success management across the entire Checkmate suite. Youll work directly with enterprise restaurant brands, primarily in the US, providing hands-on support and helping them leverage Checkmate's solutions effectively. Essential Job Functions: Agency Serv...

About The Job Position Title: Media Planner Department: Customer Success Job Scope: India Location: Noida, India Reporting to: Associate Director- Customer Success Work Setting: Onsite Purpose of the Job We are seeking an experienced and detail-oriented RFP Designer to join our team. The successful candidate will be responsible for creating comprehensive and strategic Requests for Proposals (RFPs) for our programmatic marketing product suites. This role requires a deep understanding of programmatic advertising, strong project management skills, and the ability to collaborate with various stakeholders to ensure the RFPs meet our business objectives and standards. Key Responsibilities Timely D...

Hi Warm Greetings, Greetings from Rivera manpower services! Note : Excellent communications is a Must to apply Only immediate joiners with Degree Certificate Mandatory! With Minimum 1 years Experience In International BPO is Mandatory Book your slots for the interview : Deepa : 9380300644 /9986267393 / 7829336034 /7829336202 About us: The global leader in digital services and technology for content creation and delivery, Deluxe has been a trusted partner to Hollywood studios, independent filmmakers, TV networks, online content producers, brands, and anyone looking to bring stories and experiences to audiences, for more than 100 years. Deluxe Creative companies house the worlds top talent. De...

Job Brief We are currently hiring a Presales/ Product Sales Specialist to join our Branding Solutions team and provide solutioning support to our Key Account Managers and top customers. As our new Product Sales Specialist Employer Branding, you will be tasked with two primary objectives: growing the existing revenue and expanding the customer base for our branding solutions. This role involves targeting a diverse range of customers, including large corporates, SMBs, Captives, Startups and performing tasks such as identifying employer branding opportunities, assessing customer needs, suggesting the right product/solution across Naukri/ IIMJOBS/Hirist/AmbitionBox and NaukriCampus. Upselling, a...

Handle customer queries effectively via call/chat/email Ensure timely resolution and maintain customer satisfaction Maintain call logs and reports as per process requirement Follow standard operating procedures and guidelines Handle inbound and outbound customer interactions Provide accurate information and resolve queries Document customer interactions in the system Maintain service quality and meet defined KPIs Work Mode: WFH/ WFO Work Timings : 8.5 hours between 9:00 AM to 7:30 PM Key Requirements: Good communication and interpersonal skills Comfortable with rotational shifts, if required Strong verbal and written communication skills Ability to multitask and manage time effectively Comfo...

This position offers a unique opportunity to gain hands-on experience and develop expertise in product management. Key Responsibilities Product Knowledge: Immerse yourself in our business domain and products. Develop a deep understanding of how our solutions address customer challenges and stay updated on product features and benefits. Customer Support: Serve as a key resource for customers and internal teams by handling product-related inquiries, troubleshooting issues, and collecting valuable feedback. Act as an escalation point beyond the service desk team. Product Development: Collaborate with the Product Management team to refine and enhance products. Assist in drafting product specific...

Role Summary We are looking for a dynamic and customer-focused Customer Solutions Consultant to join our team. In this role, you will be the primary Subject Matter Expert (SME) for clients, serving as the key liaison between our customers and internal teams. You will oversee customer implementations, design tailored solutions based on business requirements and ensure that customers achieve their desired outcomes and ROI using . This role requires a proactive, empathetic, and analytical professional who thrives in a challenging environment, excels in communication, and demonstrates a strong ability to handle customer needs effectively. Responsibilities Customer Engagement and Support Act as t...

Responsibilities - Your core job is to own our customer relationships, make them successful, and fans of BiteSpeed. Client onboarding, tracking product adoption for our enterprise customers, ensuring they are getting maximum value, leading to upsells and expansion revenue. Becoming a trusted product advisor for our customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed. Managing cross-sells for new products and renewals, owning expansion revenue at an account level. Building the playbook for our customer success function to scale for the next stage of growth. Requirements - You care about delivering a service experience that parallels a Michelin-starred ...

Key Responsibilities: Build and manage long-term, trusted relationships with key eCommerce clients to ensure retention and satisfaction. Act as the primary point of contact between clients and cross-functional teams including sales, marketing, operations, product, and customer service. Identify client problem statements, understand their business goals, and analyze their pain points to craft effective, customized solutions. Develop a deep understanding of each client's business model, competitive landscape, and growth strategy. Monitor performance metrics such as traffic, conversions, revenue, and customer behavior, and deliver data-backed insights to improve results. Drive upsell and cross-...

Account Manager: Not a Client Babysitter.” A Strategic Growth Driver. Let’s be clear—this isn’t a role for someone who just “checks in” on clients and sends quarterly reports. This is post-sale warfare , and we’re looking for someone who knows how to turn signed contracts into long-term revenue, insights into renewals, and relationships into referrals. At blueBriX , we build AI-powered, low-code health tech solutions for a U.S. healthcare system that’s in constant chaos. You won’t just “manage accounts”—you’ll protect, grow, and lead them through it. What you won’t be doing: Playing middleman between the client and the tech team Sending “Hope all is well!” emails into the void Scheduling Zoo...

About the role - The Associate Manager - Customer Success plays a pivotal role in the business and carries a high level of responsibility. As well as overseeing all operational areas of the business, the role is central in supporting business growth. He/she interfaces directly with both customers and providers. Responsibilities - End to End implementation of Intugine's solution at mid-market customers, ensure timely implementation by directing, guiding others, and applying various operational excellence tools to resolve problems including providing training. Travel to client locations to understand their needs, train them about Intugine's solutions and build relationships with them. Design a...

Role & responsibilities Review customer profiles to identify possible patterns of money laundering and terrorist financing activity, ensuring compliance with applicable internal policies and procedures and external regulations; Review and analyze suspicious/unusual patterns of activity utilizing various internal systems, reports and external data sources. Contact clients to complete follow-up to plug the gaps in KYC requirements Conclude whether further investigation is warranted based on a reasonable assessment of information obtained; Review, collect and transmit supporting details to the Assistant Manager / Manager of Operations upon conclusion of review; Adhere strictly to compliance and...

Department: Customer Success Team Duration: 1 year Paid Internship (with potential full-time opportunity based on performance) About the Role: We are looking for passionate and energetic interns to join our Customer Success team. You will work closely with our customers, internal teams, and leadership to ensure a seamless experience for our clients while learning customer engagement, problem-solving, SaaS operations, and data-driven insights. Required Skills & Qualifications: Any graduates or students pursuing Bachelor's/Masters degrees (Business, IT, Engineering, or related fields) (Any pass-out year can apply) Strong verbal and written communication skills. A customer-first mindset with ex...

Trained Fresher-2 years of experience in customer success, account management, or a related role in the IT industry. Serve as the primary point of contact for customer accounts, ensuring their success and satisfaction with our IT products/services Required Candidate profile Candidate will be responsible for ensuring customer satisfaction and building strong relationships with clients trusted advisor, understanding customer needs and solutions to maximize business value.

Trained Fresher-2 years of experience in customer success, account management, or a related role in the IT industry. Serve as the primary point of contact for customer accounts, ensuring their success and satisfaction with our IT products/services Required Candidate profile Candidate will be responsible for ensuring customer satisfaction and building strong relationships with clients trusted advisor, understanding customer needs and solutions to maximize business value.

Customer Success Engineer - J49143 Job Location: Vile Parle West It is work from office role with 2nd & 4th Saturday OFF. Looking for Immediate Joiners Only. Role: This is a semi technical profile. The person should have extremely good communication and coordination skills. The person should be mature and have sound technical knowledge of the software getting developed. Thus he/ she should have a sound technical side. The person will be responsible to give all kinds of support to the end users on usage of software. He/ she will be supporting and guiding very senior functionaries of Company. The support provided by this resource will be in person, telephonic, on MS Teams/ Zoom etc. He/ she wo...

Mode of work: WFO Pune from Monday to Friday | Department: Sales Team Duration: 1 year Internship (with potential full-time opportunity based on performance) About the Role: We are looking for passionate and driven individuals to join our Sales Internship. Whether you're just starting your career or have some prior experience, this internship offers a fantastic opportunity to gain hands-on exposure to sales processes, client interactions, lead generation, and business development strategies. Required Skills & Qualifications: Any graduates or students pursuing Bachelor's/Masters degrees (any discipline).Prior experience in sales, business development, or customer success will be a plus. Stron...

Strategic & Individual Contributor Responsibilities: Personally own and drive the full sales cycle for key deals and strategic accounts. Build relationships with high-value clients and close enterprise-level opportunities. Required Candidate profile Lead, mentor, and grow the sales team to meet business targets. Define sales processes, performance KPIs, and reporting standards. Monitor team performance and provide coaching and feedback.

Preferred candidate profile Level TL/TM Max budget 18-19 LPA with a 30-35% hike COMMS SHOULD BE TOP NOTCH/EXCELLENT – NO COMPROMISE Candidate should have worked on renewals/retention of accounts – MANDATORY with SAAS Products. Candidate should have worked on no more than 50 accounts Candidate should have handled an ARR of 1 million dollar or more Candidate should be highly customer- centric. For more details, please contact on below Chhavi Bhatt 8955611211 Chhavi.bhatt@manningconsulting.in