Role & responsibilities Job Overview: The Accounting Specialist will have ownership of the processing of specialized accounts payable and receivable transactions and reconciling key balance sheet accounts. This will require the Specialist to thoroughly understand the process of entering these transactions, make required improvements in the process, and use independent thought and action to investigate and resolve any issues. Discovering the answers will require the ability to solve puzzles, the confidence to interact with others to find answers, and the tenacity to achieve favorable outcomes. The Specialist will utilize MS Excel extensively to achieve these favorable results, so they must be a highly capable user of the tool. They will utilize existing spreadsheets to format and import data into Clients accounting system (NetSuite) and must have the ability to understand the goal of these entries so they ensure the data is complete and entered correctly so as to avoid future reconciliation discrepancies. Responsibilities: Key Responsibilities Review bank transactions daily to identify new customer deposits and match the deposit with customer remittance advices. Review documentation to enter data into spreadsheet templates for subsequent upload into accounting system Review accounts receivable and payable subsystems to ensure data was entered correctly and resolve any discrepancies Reconcile control accounts and other process related general ledger accounts on a monthly basis and resolve any discrepancies Enter trade accounts payable into accounting system and process payments weekly Qualifications and Skill: Experience: 3-5 years of experience in various accounting roles Excellent MS Excel skills Knowledge of enterprise accounting systems such as NetSuite Experience importing / exporting data from an accounting system as well as entering accounts payable and/or receivable transactions Excellent oral and written communication skills Ability to proactively interact effectively with others coupled with unwavering persistence in achieving the desired outcomes Skills: Proven ability to utilize independent thought and action, with tenacity, to deliver favorable results Puzzle solver Confidence to handle the unknown Understands the goal and methodology of processes and possesses the ability to modify them as necessary to achieve desired results Ability to utilize MS Excel to analyze raw data in the reconciliation process and to create data uploads to the accounting system Understands the impact of accounts payable and receivable transactions on the financial Statements Education and Certification: Education: High school diploma or equivalent (required). Bachelor’s degree in Accounting, Finance, Business, or related field (preferred). Team and Reporting: Night shift from 6:00 PM to 3:00 AM (may vary based on project requirement) Week offs: Saturday and Sunday Work Location: Coimbatore, India.

Responsibilities: Utilize SAP transaction codes to process orders accurately and efficiently. Analyze past due orders and invoices, identifying the root causes of delays. Communicate with internal teams to rectify issues causing payment delays. Maintain regular and effective communication with vendors via email and other channels. Gathering accurate and relevant information from vendors regarding order status, shipment updates, and payment inquiries. Ensure all relevant documentation is properly recorded and organized. Qualifications and Skill: A basic understanding of SAP transaction codes (Tcodes) related to order management processes is an added advantage. Excellent communication skills, both written and verbal, with an ability to interact professionally with vendors and internal teams. Strong organizational skills and attention to detail, particularly in tracking and managing order-related data. Problem-solving mindset, capable of identifying issues and implementing effective solutions. Prior experience in order management, vendor communication, or a related field is preferred. Ability to work independently and collaborate within a team-oriented environment. High level of reliability and integrity in handling sensitive vendor information. Adaptability to evolving processes and a willingness to learn new systems and tools. Education and Certification: Basic Degree Experience / degree related to Supply Chain Management is a plus. Team and Reporting: Night shift from 6:00 PM to 3:00 AM (may vary based on project requirement) Week offs: Saturday and Sunday Location: Coimbatore, India Work from the office. Interested candidates kindly share your resume with the below details with jobopenings@vservesolution.com CCTC : ECTC: Notice Period:

Key Responsibilities: Build and manage long-term, trusted relationships with key eCommerce clients to ensure retention and satisfaction. Act as the primary point of contact between clients and cross-functional teams including sales, marketing, operations, product, and customer service. Identify client problem statements, understand their business goals, and analyze their pain points to craft effective, customized solutions. Develop a deep understanding of each client's business model, competitive landscape, and growth strategy. Monitor performance metrics such as traffic, conversions, revenue, and customer behavior, and deliver data-backed insights to improve results. Drive upsell and cross-sell initiatives in alignment with the clients evolving needs. Lead periodic business reviews and strategic planning meetings to assess progress and define next steps. Quickly resolve issues, mitigate risks, and ensure a seamless client experience. Keep clients informed about new features, services, tools, and promotions that may benefit their business. Maintain detailed records of client interactions and progress in CRM platforms such as Salesforce or HubSpot. Qualifications & Skills: Bachelor’s degree in Business, Marketing, Communications, or a related field. 3+ years of experience in client relationship management, customer success, or account management, preferably within the eCommerce industry . Proven experience in identifying client challenges, uncovering goals, and recommending actionable strategies. Hands-on understanding of major eCommerce platforms (Shopify, Magento, WooCommerce, BigCommerce, etc.) and the digital commerce landscape. Familiarity with digital marketing, performance metrics, and online sales optimization. Exceptional communication, presentation, and relationship-building skills. Strong analytical and problem-solving mindset, with experience using tools like Google Analytics, Power BI, or similar platforms. Proficiency in CRM tools (e.g., Salesforce, HubSpot) and project management systems (Asana, Trello, etc.). Comfortable working in a fast-paced, client-facing environment with multiple priorities.

Role & responsibilities Job description Job Title: Level 1 IT Support Technician Job Location: Coimbatore Shift: Night Shift Preferred Qualifications: Excellent Communication Skills 1+ year experience in a help desk or IT support role Experience supporting retail environments or working in a store. Knowledge of ticketing systems like Zendesk, Freshdesk, or ServiceNow. Job Summary: We are seeking a reliable and customer-focused Level 1 IT Support Technician to join our IT team. This individual will serve as the first point of contact for end users, providing technical assistance primarily for store operations, including Aptos POS systems and other retail technologies. Clear communication in English is essential, as this role involves phone and remote support for physical store locations. Key Responsibilities: Provide Level 1 technical support via phone, email, or ticketing system for retail store users. Troubleshoot and resolve issues related to hardware, software, and Aptos POS systems. Log and track issues using help desk software, escalating complex issues as needed.- Guide users through step-by-step solutions in a clear and patient manner. Support end-users with basic networking, printer, and device issues. Document solutions and maintain up-to-date knowledge base entries. Communicate effectively with non-technical store staff to ensure issues are fully understood and resolved. Collaborate with IT team members to improve processes and service delivery. Requirements: Strong verbal and written communication skills in English. Familiarity with Windows OS, basic networking concepts, and peripheral devices. Experience with POS systems (preferably Aptos) is a plus. Basic troubleshooting skills for hardware and software. Friendly and professional demeanor. Ability to work independently and prioritize tasks. Strong attention to detail and willingness to learn.

Role & responsibilities The Inventory Analyst will be responsible for the fine tuning of the quarterly stock plan that is set by the Sr. Inventory Analyst. This includes working cross functionally to understand inventory needs while making sure the ERP is reflecting the requirements. Responsibilities include but are not limited to: 1. Point of contact for stock plan adjustments. 2. Identify excess inventory reduction and avoidance. 3. Work with purchasing to manage purchase order exceptions (cancellations or pull-in) 4. Review inventory movement at Consignment locations, trucks and trailers 5. Identify and merging of duplicate SKUs 6. Maintenance of newly created SKUs 7. Uploading P21 item changes 8. ABC item reclassifications 9. Support the Sr. Inventory analyst in dashboard visualizations and report creation Preferred Qualifications • CPIM Certification preferred Knowledge, Skills & Abilities • Big data analytics • Advanced excel skills • Power BI experience • DAX Proficient • Power Query Interested candidates can share your resume with talent@vservesolution.com

Role & responsibilities The Customer Service Specialist will provide outstanding customer service to Law Enforcement Agencies (LEA), Law Enforcement Officers (LEO), Coordinators, and to Small / Medium Businesses (SMB). Working hand in hand with Customer Experience and Customer Support departments, the role will be in communication with Law Enforcement agencies, officers, and businesses organizing off-duty jobs between customers. As the role is understood, it is expected that this individual will assume responsibility for either a group of LEAs, RMS, or SMBs. This individual must adapt to change resulting from a fast growing and successful company and must fit culturally with our values. It is important to be honest, hard-working, and a thinker. Responsibilities Duties will include but are not limited to: Managing job placements for officers and businesses between both parties. Technically knowledgeable of software tools. Assuming full accountability for placement and control of service needs. Software account creation and confirmation of access Facilitate activities of scheduling, booking, and canceling jobs for all parties. Communicate customer feedback and actively evaluate comments to drive continuous improvement. Build jobs in the platform that adhere to the law enforcement agency rules Manage the officer assignment, reassignment, call tree and draft Qualifications A minimum of a high school diploma; however, a bachelors degree in finance, accounting, or a related field is highly preferred. 2+ years relevant or related Customer Success/Service software operations Service. Understanding of law enforcement agencies, officers, coordinators. Service in fast-growing SaaS business model. Understanding of industry-related Customer Service operations, technologies and trends. Excellent organization skills, attention to detail, and the ability to handle confidential information. Experience with customer relationship management tools (e.g., Salesforce) Experience with Tools and Languages: Salesforce Service Cloud and Slack Experience with Microsoft 365 (Excel, PowerPoint, Word) or Google Workspace (Sheets, Presentations, Docs) Required Qualifications 1+ years of relevant or related customer service software operations experience. Service working extensively with customers in fast paced environments. Excellent problem solving and technical skills. Must be able to pull reports and have a good understanding of metrics used to measure success.

Key role responsibilities: Develop and implement data pipelines and systems to connect and process data for analytics and business intelligence (BI) platforms. Document systems and source-to-target mappings to ensure transparency and a clear understanding of data flow. Re-engineer manual data flows to enable scalability, automation, and efficiency for repeatable use. Adhere to and contribute to best practice guidelines, continuously striving for optimization and improvement. Write clean, secure, and well-tested code, ensuring reliability, maintainability, and compliance with development standards. Monitor and operate the services and pipelines you build, proactively identifying and resolving production issues. Assess and prioritize feature requests based on business needs, technical feasibility, and impact. Identify opportunities to optimize existing data flows, promoting efficiency and reducing redundancy. Collaborate closely with team members and stakeholders to align efforts and achieve shared objectives. Implement data quality checks and validation processes to ensure accuracy and resolve data inconsistencies. Requirements and Skills: Strong background in Software Engineering, with proficiency in Python development (3+ years of experience). Excellent problem-solving, communication, and organizational skills. Ability to work independently and collaboratively within a team environment. Understanding of industry-recognized data modelling patterns and standards, and their practical application. Familiarity with data security and privacy principles, ensuring compliance with governance and regulatory requirements. Proficiency in SQL, with experience in PostgreSQL database management. Experience in API implementation and integration, with an understanding of REST principles and best practices. Knowledge of validation libraries like Marshmallow or Pydantic. Expertise in Pandas, Polars, or similar libraries for data manipulation and analysis. Proficiency in workflow orchestration tools like Apache Airflow and Dagster, ensuring efficient data pipeline scheduling and execution. Experience working with Apache Iceberg, enabling optimized data management and storage within large-scale analytics environments. Understanding of data lake architectures, leveraging scalable storage solutions for structured and unstructured data. Familiarity with data warehouse solutions, ensuring efficient data processing, query performance, and analytics workflows. Knowledge of operating systems (Linux) and modern development practices, including infrastructure deployment (DevOps). Proficiency in code versioning tools such as Git/GitHub, and experience with CI/CD pipelines (e.g., CircleCI).

Role & responsibilities Order Approval. Orders must be reviewed and ensure accounts are up to date before allowing orders to be processed. Orders over the credit limit will be sent to the credit manager for review and approval of the credit limit. Payment Postings and Reconciliations. Post payments to customers from all bank accounts, reconciles with posted bank transactions, works with the AP department to have refunds issued when needed, and contacts customers with duplicate payments. Cash Application. Accepts payments for customers who request payments through cases, phone calls or emails for processing. Apply payments to customer invoices per customer remittance. Account Reconciliation. Prepares and records financial transactions for assigned accounts to accumulate and record accurate and timely financial history. Ensures daily deposit reconciliation; maintains daily, monthly reporting for audit purposes. Reconciles daily deposit totals, review, and correct discrepancies. Responsible for cash balancing and reconciliation of bank deposits and communication between internal and external customers. Write off FX fees, and slight differences on accounts. Research and Resolution. Researches and accurately distributes payments with no apparent invoice number, or date-of-service. Research and determine the correct claim for the payment if there is a valid date of invoice and accurately apply payment to correct invoice. Ensures Compliance. Research compliance with customers through online portals, work with the warehouse team to dispute issues. Create customers credit memo in relation to deductions that are on payment, create debit memo to reverse paybacks disputed and paid back to the company. Review and understand customers' contracts and understand if the credits that customers are taking are indeed valid. Systems Capability. Manage cases in Salesforce, understand how to review customer accounts and orders in the system. Understand how to review and pull copies of statements in Great Plains, understand how to pull copies of invoices, and credits/returns for customers. Manage accounting, collection, and personal inbox emails from internal and external customers. Collections. Review past due customers, send out customers statements. Making outbound collection calls in a professional manner while keeping and improving customer relations. Taking inbound calls from customer calls in relation to their account

Role & responsibilities The Customer Service Specialist will provide outstanding customer service to Law Enforcement Agencies (LEA), Law Enforcement Officers (LEO), Coordinators, and to Small / Medium Businesses (SMB). Working hand in hand with Customer Experience and Customer Support departments, the role will be in communication with Law Enforcement agencies, officers, and businesses organizing off-duty jobs between customers. As the role is understood, it is expected that this individual will assume responsibility for either a group of LEAs, RMS, or SMBs. This individual must adapt to change resulting from a fast growing and successful company and must fit culturally with our values. It is important to be honest, hard-working, and a thinker. Responsibilities Duties will include but are not limited to: Managing job placements for officers and businesses between both parties. Technically knowledgeable of software tools. Assuming full accountability for placement and control of service needs. Software account creation and confirmation of access Facilitate activities of scheduling, booking, and canceling jobs for all parties. Communicate customer feedback and actively evaluate comments to drive continuous improvement. Build jobs in the platform that adhere to the law enforcement agency rules Manage the officer assignment, reassignment, call tree and draft Qualifications A minimum of a high school diploma; however, a bachelors degree in finance, accounting, or a related field is highly preferred. 2+ years relevant or related Customer Success/Service software operations Service. Understanding of law enforcement agencies, officers, coordinators. Service in fast-growing SaaS business model. Understanding of industry-related Customer Service operations, technologies and trends. Excellent organization skills, attention to detail, and the ability to handle confidential information. Experience with customer relationship management tools (e.g., Salesforce) Experience with Tools and Languages: Salesforce Service Cloud and Slack Experience with Microsoft 365 (Excel, PowerPoint, Word) or Google Workspace (Sheets, Presentations, Docs) Required Qualifications 1+ years of relevant or related customer service software operations experience. Service working extensively with customers in fast paced environments. Excellent problem solving and technical skills. Must be able to pull reports and have a good understanding of metrics used to measure success. Immediate Joiners with Excellent communication can call: 9750950175

Position Overview We are seeking a skilled and self-directed Business Intelligence (BI) Developer to help us build and maintain a modern reporting infrastructure across two SQL environmentsMicrosoft SQL Server and PostgreSQL—using Power BI. This role will be instrumental in transforming raw data into actionable insights for finance, sales, operations, and executive leadership teams. The ideal candidate is fluent in SQL (T-SQL and PostgreSQL dialects), has deep expertise in Power BI data modeling and visualization, and can work independently to understand business requirements, design scalable solutions, and maintain a clean and reliable BI library. Key Responsibilities • Connect to and query both Microsoft SQL Server and PostgreSQL databases to extract and transform data for reporting. • Design, develop, and maintain Power BI datasets, data models, dashboards, and reports. • Create intuitive, visually compelling dashboards that drive data-informed decision-making. • Collaborate with business stakeholders to gather requirements, define KPIs, and iterate on report design. • Optimize performance of Power BI reports and underlying SQL queries. • Maintain a well-organized and governed BI workspace/library. • Document data sources, logic, and report usage for internal stakeholders. Qualifications • Strong SQL skills in both Microsoft SQL Server (T-SQL) and PostgreSQL. • Proven experience building and publishing Power BI dashboards and data models. • Ability to write efficient queries and optimize performance across large datasets. • Experience working with data warehouses, ETL pipelines, or data integration tools is a plus. • Excellent problem-solving skills and attention to detail. • Strong communication and documentation skills. • Experience in a distribution, manufacturing, or multi-entity environment is a bonus. Preferred Tools & Technologies • Power BI Desktop and Power BI Service • Microsoft SQL Server Management Studio (SSMS) • pgAdmin or other PostgreSQL clients • DAX and Power Query (M) • Git, DevOps, or version control tools (optional) Role & responsibilities Preferred candidate profile

Roles and Responsblities Designing, building and maintaining data pipelines and ETL workflows using modern tools such as Airflow, dbt or Spark Strong database expertise with hands-on experience in one or more of Snowflake, BigQuery, Trino/Presto or Athena Writing and optimising complex SQL queries, with a solid grasp of performance tuning Practical Python development skills, Rest API experience, ideally demonstrated through sample projects on GitHub or GitLab Familiarity with the full software development life cycle (SDLC) Comfortable using type hints and following modern Python standards like PEP 518 Skilled in version control workflows (GIT/Github/Gitlab), branching strategies, pull/merge request reviews and release tagging Experience with containerisation and orchestration tools such as Docker or Kubernetes, supporting robust packaging, testing and deployment Understanding of CI/CD principles, with hands-on experience setting up and managing pipelines via Jenkins, GitLab CI/CD, GitHub Actions or CircleCI Strong collaboration habits: proactive code reviews, pair programming and a willingness to share best practices across the team. Role & responsibilities Preferred candidate profile