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3.0 - 5.0 years
5 - 7 Lacs
Ernakulam
Work from Office
Role Summary: YuCollect is seeking a knowledgeable and proactive Subject Matter Expert (SME) to drive the adoption and usage of our solutions within the collections industry. This role involves troubleshooting client issues and enhancing client satisfaction while leveraging your expertise to foster strong relationships and identify opportunities for cross-selling and up-selling. Key Responsibilities: Adoption: Facilitate the adoption of YuCollect's solutions within client organizations, tailoring strategies to maximize their effectiveness. Engage with clients to understand their needs and challenges and ensure our solutions are meeting their expectations. Usage: Monitor client usage patterns...
Posted 4 months ago
3.0 - 5.0 years
5 - 7 Lacs
Krishna
Work from Office
Role Summary: YuCollect is seeking a knowledgeable and proactive Subject Matter Expert (SME) to drive the adoption and usage of our solutions within the collections industry. This role involves troubleshooting client issues and enhancing client satisfaction while leveraging your expertise to foster strong relationships and identify opportunities for cross-selling and up-selling. Key Responsibilities: Adoption: Facilitate the adoption of YuCollect's solutions within client organizations, tailoring strategies to maximize their effectiveness. Engage with clients to understand their needs and challenges and ensure our solutions are meeting their expectations. Usage: Monitor client usage patterns...
Posted 4 months ago
3.0 - 5.0 years
5 - 7 Lacs
Patna
Work from Office
Role Summary: YuCollect is seeking a knowledgeable and proactive Subject Matter Expert (SME) to drive the adoption and usage of our solutions within the collections industry. This role involves troubleshooting client issues and enhancing client satisfaction while leveraging your expertise to foster strong relationships and identify opportunities for cross-selling and up-selling. Key Responsibilities: Adoption: Facilitate the adoption of YuCollect's solutions within client organizations, tailoring strategies to maximize their effectiveness. Engage with clients to understand their needs and challenges and ensure our solutions are meeting their expectations. Usage: Monitor client usage patterns...
Posted 4 months ago
3.0 - 5.0 years
5 - 7 Lacs
Coimbatore
Work from Office
Role Summary: YuCollect is seeking a knowledgeable and proactive Subject Matter Expert (SME) to drive the adoption and usage of our solutions within the collections industry. This role involves troubleshooting client issues and enhancing client satisfaction while leveraging your expertise to foster strong relationships and identify opportunities for cross-selling and up-selling. Key Responsibilities: Adoption: Facilitate the adoption of YuCollect's solutions within client organizations, tailoring strategies to maximize their effectiveness. Engage with clients to understand their needs and challenges and ensure our solutions are meeting their expectations. Usage: Monitor client usage patterns...
Posted 4 months ago
3.0 - 5.0 years
5 - 7 Lacs
Rajkot
Work from Office
Role Summary: YuCollect is seeking a knowledgeable and proactive Subject Matter Expert (SME) to drive the adoption and usage of our solutions within the collections industry. This role involves troubleshooting client issues and enhancing client satisfaction while leveraging your expertise to foster strong relationships and identify opportunities for cross-selling and up-selling. Key Responsibilities: Adoption: Facilitate the adoption of YuCollect's solutions within client organizations, tailoring strategies to maximize their effectiveness. Engage with clients to understand their needs and challenges and ensure our solutions are meeting their expectations. Usage: Monitor client usage patterns...
Posted 4 months ago
3.0 - 5.0 years
5 - 7 Lacs
Kanpur Nagar
Work from Office
Role Summary: YuCollect is seeking a knowledgeable and proactive Subject Matter Expert (SME) to drive the adoption and usage of our solutions within the collections industry. This role involves troubleshooting client issues and enhancing client satisfaction while leveraging your expertise to foster strong relationships and identify opportunities for cross-selling and up-selling. Key Responsibilities: Adoption: Facilitate the adoption of YuCollect's solutions within client organizations, tailoring strategies to maximize their effectiveness. Engage with clients to understand their needs and challenges and ensure our solutions are meeting their expectations. Usage: Monitor client usage patterns...
Posted 4 months ago
3.0 - 5.0 years
5 - 7 Lacs
Visakhapatnam
Work from Office
Role Summary: YuCollect is seeking a knowledgeable and proactive Subject Matter Expert (SME) to drive the adoption and usage of our solutions within the collections industry. This role involves troubleshooting client issues and enhancing client satisfaction while leveraging your expertise to foster strong relationships and identify opportunities for cross-selling and up-selling. Key Responsibilities: Adoption: Facilitate the adoption of YuCollect's solutions within client organizations, tailoring strategies to maximize their effectiveness. Engage with clients to understand their needs and challenges and ensure our solutions are meeting their expectations. Usage: Monitor client usage patterns...
Posted 4 months ago
3.0 - 8.0 years
5 - 10 Lacs
Pune
Work from Office
What You'll Do The Renewal Analyst will help drive the renewal process for contracts, working with Customer Account Managers (CAMs) and other teams to ensure timely, accurate, and efficient contract renewals. You will manage the end-to-end renewal process, from early-stage preparation and contract reviews to finalizing the renewal quote, all while maintaining a strong focus on customer retention and maximizing revenue opportunities. You will collaborate with CAMs, Finance, CX, and other stakeholders to ensure that the renewal process aligns with business goals and customer expectations. You will report to the RSA Manager. (This is an individual contributor role). What Your Responsibilities W...
Posted 4 months ago
5.0 - 10.0 years
7 - 12 Lacs
Pune
Work from Office
About the Role As a Partner Onboarding Manager at Avalara, you will help integrate signed Partners into Avalaras Partner Ecosystem. This includes guiding them through the onboarding process to ensure they achieve partner certification, gain access to Avalaras Partner Portal, complete training, and develop a comprehensive sales and marketing plan. Your work will empower partners to quickly gain traction and make the most of their partnership with Avalara. You will report to Director, Business Development, this is Pune based job. What Your Responsibilities Will Be Primary Responsibilities Project management skills and serve as the primary contact during the onboarding process for signed Partne...
Posted 4 months ago
0.0 - 2.0 years
2 - 4 Lacs
Bengaluru
Work from Office
We are looking for a Technical Operations Specialist to provide enterprise-level support to our clients (hotels). A suitable candidate needs to have a keen eye for detail, work collaboratively within a team to ensure the smooth functioning of the Operations department. Ultimately, you will be a person our clients trust. They will rely on you to provide timely and accurate resolutions. Roles and Responsibilities : Respond, manage, and resolve customer queries and issues sent via a ticketing system Talk clients through a series of actions (either via phone, email, or chat) until their queries and issues are resolved Develop and implement strategies that will ensure a positive experience that e...
Posted 4 months ago
1.0 - 6.0 years
2 - 5 Lacs
Noida
Work from Office
Customer Success Executive (Female Only) Immediate Joiner Location: Noida Sector-62 Work Mode: Work From Office (WFO) – 6 Days a Week Office Timings: 10:00 AM to 7:00 PM Joining: Immediate About the Role: We are looking for a dynamic and detail-oriented Customer Success Executive (Female Only) to join our team in Noida. The ideal candidate will be responsible for managing client and candidate coordination for interviews, ensuring seamless communication, and providing exceptional support throughout the recruitment process. Key Responsibilities: Handle high volumes of inbound and outbound calls with professionalism and efficiency. Manage and resolve customer queries, complaints, feedback, canc...
Posted 4 months ago
2.0 - 6.0 years
3 - 6 Lacs
Chennai
Work from Office
Job Summary: We are looking for a dedicated and detail-oriented Product Manager to manage the renewal lifecycle and backend operations for our Freshworks, GitLab, and Indusface portfolios. The ideal candidate will be responsible for building lasting customer relationships, ensuring timely renewals, coordinating with internal and partner teams, and driving operational efficiency across multiple SaaS businesses. Key Responsibilities: Renewals & Account Management: Own and manage the renewal pipeline for all existing accounts under Freshworks, GitLab, and Indusface. Engage with customers well in advance of expiry to discuss renewals, pricing, scope changes, and contract terms. Drive renewal clo...
Posted 4 months ago
3.0 - 6.0 years
5 - 8 Lacs
Bengaluru
Hybrid
Overview- Our Success team ensures our partners in educational technology achieve their desired outcomes, serving as champions of our customers' needs. Through collaboration, strong relationships, and advocacy, the Success team positively impacts customer retention through proactive engagement and delivering excellence to our customers. Description - Cultivating and nurturing strong relationships with customers, serving as the trusted advisor in their journey with PowerSchool Collaborating with customers to maximize the adoption and utilization of PowerSchool products, ensuring they derive maximum value from our solutions Developing and implementing tailored Success Plans for strategic custo...
Posted 4 months ago
1.0 - 3.0 years
2 - 4 Lacs
Mumbai, Gurugram
Work from Office
Job Summary: We are seeking a highly motivated and results-oriented Business Development Executive to drive new business acquisition and expand our market presence. The BDE will be responsible for identifying and pursuing new sales opportunities, building strong client relationships, and contributing to the overall revenue growth of the company. This role requires a proactive approach, excellent communication skills, and a strategic mindset to understand client needs and position our solutions effectively. Key Responsibilities: Market Research & Prospecting: Conduct in-depth market research to identify new business opportunities, target industries, and ideal customer profiles (ICPs). Proacti...
Posted 4 months ago
10.0 - 15.0 years
10 - 18 Lacs
Hyderabad
Work from Office
Job Role : Customer Support Manager - SaaS B2B Location: Hyderabad Work Mode: Work from Office only. Travel: Candidate should be open to travel based on business demand **Travel to client locations for up to 3 to 4 days per quarter based on business requirement Experience: 10+ Years of relevant experience in Customer Support including 4+ Years in Team Management. ** SaaS-B2B Customer Support Experience is mandated. **Prior experience in sales is a strong advantage. Industry: SaaS / Technology Educational Background: Bachelors degree in Computer Science, IT, Business Administration, or related field (MBA preferred). Job Overview: We are seeking a seasoned Customer Support Manager with a stron...
Posted 5 months ago
10.0 - 14.0 years
12 - 18 Lacs
Hyderabad
Work from Office
Skill required: Digital Inside Sales - Inside Sales Qualifications: Any Graduation What would you do This position is responsible for driving product adoption, deliver high levels of business value, and cultivate deep customer relationships. This role will be responsible for all aspects of renewals, account management, adoption, customer success planning, and expansion sales. The role drives overall customer satisfaction including reporting and analytics of revenue impact tied to client success, client testimonials, and client references. The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sale...
Posted 5 months ago
1.0 - 5.0 years
6 - 9 Lacs
Bengaluru
Work from Office
Customer Success Specialist 5pm to 2am/ 6pm to 3am - WFO Azugas Customer Success Small Market Business (SMB) team is looking for organized individuals who enjoy tackling multiple tasks in a fast-paced environment. You will deliver a World Class customer experience while providing efficient and courteous proactive customer service and account management. Assist customers with data entry as well as account set-up and maintenance while growing a long-term business relationship with multiple points of contact. Become the voice of the customer and collaborate with the appropriate internal departments to best accommodate the customer’s needs. Facilitate any and all training available to the custom...
Posted 5 months ago
2.0 - 7.0 years
4 - 7 Lacs
Bengaluru
Work from Office
About the Role Were looking for a proactive Associate Customer Success Manager to champion customer satisfaction, retention, and growth for our SaaS product suite. This role is pivotal in customer onboarding, relationship management, and product advocacy. Key Responsibilities • Manage the setup and delivery for ANSRs mid-market customers, ensuring a seamless onboarding experience. • Showcase product value by delivering engaging presentations and demos that highlight the benefits of our suite. • Serve as the first point of contact for customers, handling inquiries and building strong relationships to ensure satisfaction with our products and services. • Provide customer support via phone, ema...
Posted 5 months ago
3.0 - 8.0 years
3 - 8 Lacs
Bengaluru
Work from Office
What is BrightChamps? A global live-learning edtech platform for kids from 6 to 16 years to learn next-gen life skills such as Coding, Financial Literacy, Communication Skills and Robotics. BrightCHAMPS is currently valued at $700 million and providing services in 30+ countries (India, Indonesia, US, UAE, Vietnam, and many other countries across SEA and MENA) in 12+ languages across its 4 verticals. Our Vision To become a global platform which is synonymous to high quality education around important life skills. We believe that the world is evolving faster than ever and curriculum taught at school may not suffice, thereby creating a gap. We, at BrightChamps, are driven to bridge that gap, la...
Posted 5 months ago
2.0 - 6.0 years
6 - 16 Lacs
Noida
Work from Office
About BU: Job Hai Job Hai is InfoEdge's latest endeavor to create a Digital Ecosystem and Simplify Hiring for Blue Collar Job Seekers and the SMEs & Enterprises who hire them. Our vision is to make Jobs accessible to every Blue Collar worker in a Hyperlocal, Fraud-free environment and help Employers connect with relevant candidates for all grassroot level jobs quickly and seamlessly. Job Role As a Key Account Manager in our dynamic job platform business, you will be a crucial part of the team responsible for supporting key client accounts. Your role will involve working closely with Key Account Manager to ensure the satisfaction of our clients and the successful execution of our job platform...
Posted 5 months ago
2.0 - 7.0 years
5 - 8 Lacs
New Delhi, Faridabad, Gurugram
Hybrid
Min 1yr exp in Customer handling,customer sucess in MNC Max exp 7 yr Graduates only *Excellent Communication* Gap not more than 6 months Salary upto 8L Fixed+ 1L Variable Max age 35 Location-Gurugram Contact@9773616747 bhartiimaginators5@gmail.com
Posted 5 months ago
0.0 - 3.0 years
2 - 3 Lacs
Pune
Work from Office
Contact interested leads via outbound calls, explain insurance plans, recommend products, resolve queries, and drive sales. Fluent English & Hindi required. Rotational shifts, 6-day working.
Posted 5 months ago
1.0 - 6.0 years
3 - 8 Lacs
Gurugram, Delhi / NCR
Work from Office
*Program Manager * Minimum 1year experience in Customer handling ,customer success Hybrid Shift - 4.30pm - 1:00 am with drop Age - max 35 Only graduates Location - Gurgaon Interested candidate can share CV -hrneha.imaginators@gmail.com
Posted 5 months ago
3.0 - 7.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Position Overview: We are seeking a dedicated and results-driven Customer Success Manager- AWS Solution with 3-7 years of experience to join our team. In this role, you will be responsible for ensuring our customers achieve their desired outcomes while using our solutions. You will serve as the primary point of contact for customers, helping them maximize the value of our offerings and fostering long-term relationships. Responsibilities: - Customer Onboarding: Lead the onboarding process for new customers, ensuring they have a seamless experience and understand how to leverage our solutions effectively. - Relationship Management: Build and maintain strong relationships with customers, servin...
Posted 5 months ago
0.0 - 2.0 years
6 - 8 Lacs
Noida, Mumbai (All Areas)
Work from Office
Looking only for BTech (CS/IT)/BSc (IT)/BCA as undergraduation and full time MBA Management Trainee Customer Success Customer Success Group Mumbai Welcome to BUSINESSNEXT, where we believe in maximizing your true potential while doing something purposeful, we invite you to #UNLIMIT with us. Our commitment to innovation and forward-thinking is reflected in everything we do, and we're looking for like-minded individuals to join our team. If you're looking for a rewarding career in a company that values your creativity, collaboration, and innovation, we invite you to explore this opportunity and join us in being #UpForTomorrow. The Opportunity: Are you ready to champion customer success in the ...
Posted 5 months ago
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