1289 Customer Success Jobs - Page 49

Job Title: Financial Advisory and Contact Centre Specialist Location: Noida Department: Wealth Management / Client Services Job Type: Hybrid Key Responsibilities: Client Advisory Support: Assist financial advisors with preparation of client reviews, financial plans, and investment presentations Conduct preliminary research on financial products, market trends, and portfolio allocations Help with data entry and management in CRM and portfolio management systems Track follow-ups, advisor notes, and client milestones to ensure proactive service Client Contact & Support: Serve as a first point of contact for clients via phone, email, and chatresolving inquiries or routing to appropriate team mem...

Job description for Customer Success Manager Zwayam Hire The Customer Success team of Zwayam is looking for a driven and customer-focused Customer Success Manager (CSM) to serve as a primary contact point for Zwayam’s customers. You will have responsibility for partnering with a set number of assigned accounts, maintaining a continual focus on the customer’s business goals to improve their overall technical and operational health and realize the maximum value out of their investment on Zwayam. The Customer Success Manager maintains awareness of the customer's key events, needs, potential risks, and value drivers. As a trusted advisor, the CSM will build a track record in customer success thr...

Role & responsibilities This role is responsible to identify areas for cross-selling/ up-selling for existing customers, enhancing customer satisfaction and partnering with the sales team for deal closure in order to increase revenue and growth. Account Management Develops solutions that best address consumer needs while simultaneously coordinating the involvement of the necessary business personnel inclusive of support, service, and resource management in order to meet key account performance objectives and the consumers expectations. Increase revenue through cross-selling/ up-selling to existing and new customers Act as a liaison between the client and departments within Nucleus to convey ...

Role & responsibilities This role is responsible to identify areas for cross-selling/ up-selling for existing customers, enhancing customer satisfaction and partnering with the sales team for deal closure in order to increase revenue and growth. Account Management Develops solutions that best address consumer needs while simultaneously coordinating the involvement of the necessary business personnel inclusive of support, service, and resource management in order to meet key account performance objectives and the consumers expectations. Increase revenue through cross-selling/ up-selling to existing and new customers Act as a liaison between the client and departments within Nucleus to convey ...

Skills Analyze and map the customer journey to identify touchpoints and opportunities for enhancing the customer experience. Collect, analyze, and act on customer feedback through surveys, interviews, and other channels to continuously improve our products and services. Oversee customer support and training initiatives, ensuring that customers have access to the resources and assistance they need to use our software effectively. Work with technical support and product development teams to address and resolve customer issues promptly and effectively. Develop and monitor key performance indicators (KPIs) related to customer satisfaction, retention, and product usage, and report on these metric...

Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes. Evaluate and improve tutorials and other communication infrastructure. Mediate between clients and the organization. Handle and resolve customer requests and complaints. Minimize customer churn. Aid in product design and product development.

Role & responsibilities To Regularly Interact with all Customers both Corporate & International. (Both Voice & Non-voice) Thru Zoho CRM Platform. To Interact with Trade Portals like Indiamart / TradeIndia / Exporters India & increase the Company's Visibility Globally. To Interact with ZOHO, our CRM Partner & incorporate the latest features available in their platform. We are also exploring the possibility of integrating Zoho CRM with SAP (SAP will be Implemented this year). Training will be provided. 5. To Interact with our In-house SEO / SEM Team & increase On-line Visibility in Google / Yahoo / Bing and other search engines etc. To Coordinate with the SEO Team and assist them with Social m...

Massive Mobility is looking to hire a dynamic, high-energy field sales professional for KANPUR with 3+ years of experience handling post-sales partnerships and business development to help grow its EV Charging business. The Role: The Partner Success Manager would be responsible for building & maintaining relationships with our partners in EV charging business and support them in local brand promotion to maximize revenue. This role combines hands-on operational support with strategic business development to help partners build successful EV charging businesses. Responsibilities: Field Ops & Training 1. Conduct site visits to partner locations to ensure operational excellence 2. Provide onsite...

Internal: - Run pilots and launches as the DRI and take them to completion as per the defined scope and success criteria - Do the complete onboarding for master data, configurations, user onboarding and GPS integrations - Give product demo to client side stakeholders on production environment after onboarding - Ensure onboarding is done as per the agreed scope of work and system requirements are configured to derive the defined value - Take sign off from client and internal stakeholders on above deliverables & success parameters - Run the UAT after onboarding with the customers and take required sign off - Provide end to end training for all stakeholders as per scope & product modules deploy...

* Understands the various computer screens and how to utilize them effectively * Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff Required Candidate profile * Excellent Written and spoken communication, business technical writing * Computer Skills ability/experience using computer applications

* Understands the various computer screens and how to utilize them effectively * Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff Required Candidate profile * Excellent Written and spoken communication, business technical writing * Computer Skills ability/experience using computer applications

* Understands the various computer screens and how to utilize them effectively * Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff Required Candidate profile * Excellent Written and spoken communication, business technical writing * Computer Skills ability/experience using computer applications

* Understands the various computer screens and how to utilize them effectively * Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff Required Candidate profile * Excellent Written and spoken communication, business technical writing * Computer Skills ability/experience using computer applications

* Understands the various computer screens and how to utilize them effectively * Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff Required Candidate profile * Excellent Written and spoken communication, business technical writing * Computer Skills ability/experience using computer applications

* Understands the various computer screens and how to utilize them effectively * Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff Required Candidate profile * Excellent Written and spoken communication, business technical writing * Computer Skills ability/experience using computer applications

* Understands the various computer screens and how to utilize them effectively * Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff Required Candidate profile * Excellent Written and spoken communication, business technical writing * Computer Skills ability/experience using computer applications

* Understands the various computer screens and how to utilize them effectively * Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff Required Candidate profile * Excellent Written and spoken communication, business technical writing * Computer Skills ability/experience using computer applications

* Understands the various computer screens and how to utilize them effectively * Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff Required Candidate profile * Excellent Written and spoken communication, business technical writing * Computer Skills ability/experience using computer applications

* Understands the various computer screens and how to utilize them effectively * Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff Required Candidate profile * Excellent Written and spoken communication, business technical writing * Computer Skills ability/experience using computer applications

* Understands the various computer screens and how to utilize them effectively * Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff Required Candidate profile * Excellent Written and spoken communication, business technical writing * Computer Skills ability/experience using computer applications

* Understands the various computer screens and how to utilize them effectively * Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff Required Candidate profile * Excellent Written and spoken communication, business technical writing * Computer Skills ability/experience using computer applications

* Understands the various computer screens and how to utilize them effectively * Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff Required Candidate profile * Excellent Written and spoken communication, business technical writing * Computer Skills ability/experience using computer applications

* Understands the various computer screens and how to utilize them effectively * Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff Required Candidate profile * Excellent Written and spoken communication, business technical writing * Computer Skills ability/experience using computer applications

* Understands the various computer screens and how to utilize them effectively * Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff Required Candidate profile * Excellent Written and spoken communication, business technical writing * Computer Skills ability/experience using computer applications

* Understands the various computer screens and how to utilize them effectively * Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff Required Candidate profile * Excellent Written and spoken communication, business technical writing * Computer Skills ability/experience using computer applications