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0.0 - 1.0 years
3 - 3 Lacs
Dindigul
Work from Office
* Understands the various computer screens and how to utilize them effectively * Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff Required Candidate profile * Excellent Written and spoken communication, business technical writing * Computer Skills ability/experience using computer applications
Posted 5 months ago
2.0 - 7.0 years
1 - 6 Lacs
Coimbatore
Work from Office
We are looking to hire Account Manager- Enterprise Sales at multiple locations to join our Sales team. These positions will be a part of Brilyants talented Sales team which has been growing rapidly. Join our team and be a part of our growth story. Requirement In-depth product knowledge Ability to assess buyer needs Upselling and cross-selling Potential to decipher and understand market and analyse industry insight Strong technology expertise Efficient at time management Responsibilities: Building and sustaining long-lasting relationships with new and existing customers based within an assigned sales territory. Traveling to conduct face-to-face meetings with existing and potential customers. ...
Posted 5 months ago
3.0 - 8.0 years
5 - 12 Lacs
Bangalore/Bengaluru
Work from Office
Location : Bangalore - Near Bommanahalli, Hosur Road, Bangalore About Cubic Logics: Cubic Logics is a fast-growing SaaS company specializing in workplace productivity and HR solutions with our flagship platforms, HR365 and Apps 365 , built for Microsoft 365. We serve a global customer base with a sharp focus on user experience, scalable solutions, and measurable value. Were on a mission to simplify enterprise workflows and amplify impact—one customer at a time. Role: Customer Success Manager (CSM) We’re looking for a high-performing Customer Success Manager with proven experience in the international SaaS market to own post-sale relationships, drive renewals, upsell opportunities , and ensur...
Posted 5 months ago
4 - 9 years
7 - 13 Lacs
Gurugram, Delhi / NCR
Work from Office
Customer Success Role Min 3-7 Yrs of Exp Required in Client Success/Customer Success (End to end Client Onboarding) GGN/US shifts CTC upto 13L (Including Bonus) Pls Call Vikas: 8527840989 Email: vikasimaginators@gmail.com Required Candidate profile KEY SKILLS Client Success |Customer Success | SaaS |Project Management |Client Relationship |Client Support |Client Engagement |Client Onboarding |Client Servicing Client Management | Product Adoption
Posted 5 months ago
2 - 7 years
8 - 13 Lacs
Bengaluru
Work from Office
Key Responsibilities: Customer Onboarding & Adoption: Lead technical onboarding for new customers, ensuring seamless integration and deployment. Conduct training sessions and provide best practices to maximize product usage. Technical Support & Issue Resolution: Act as the primary technical contact for assigned customers. Troubleshoot and resolve customer issues by working closely with internal technical teams. Provide timely and effective resolutions, ensuring minimal business disruption. Customer Engagement & Advocacy: Develop strong relationships with key customer stakeholders. Conduct regular check-ins, QBRs (Quarterly Business Reviews), and strategy sessions to assess customer needs and...
Posted 5 months ago
5 - 9 years
7 - 12 Lacs
Hyderabad
Work from Office
Overview The Customer Success Engineer within PepsiCos Sustain and Operations team, part of the S&T Digital Product and Application organization, will serve as the primary liaison between product groups, end-users, internal teams, and vendors primarily for the Sprinklr platform and multiple other marketing applications. This role is critical in ensuring operational excellence, driving proactive risk management, and improving automation and issue resolution to sustain PepsiCos digital products. The position focuses on supporting and optimizing the Sprinklr ecosystem, including modules such as Publishing, Insights, Workflow Engine, Social Care (integrated with Salesforce), Research and Advocac...
Posted 5 months ago
1 - 3 years
1 - 3 Lacs
Bengaluru
Work from Office
This is a dynamic, cross-functional role that blends hustle, people skills, and operational acumen. Youll act as the critical link between new customer acquisition and seamless post-sales experience. The role involves both business development and customer success responsibilities, ensuring a consistent and high-quality experience across the customer journey. Key Responsibilities Business Development & Sales Identify and research potential prospects to build a strong sales pipeline Initiate outreach and schedule meetings with prospective clients Engage with founders and decision-makers to convert interest into sales Prepare and share proposals; support deal negotiation and closure Customer S...
Posted 6 months ago
3 - 8 years
40 - 50 Lacs
Noida
Work from Office
About the role: We are seeking an experienced Customer Success Director to lead the end-to-end customer engagement process- particularly during deployment and post-deployment of Ripiks products. You will serve as the primary point of contact for assigned customers, ensuring a seamless transition from implementation to sustained value realization. Roles & Responsibilities: Drive deployment & post-deployment activities of Ripiks products, ensuring timely delivery and smooth adoption. Liase between Ripik's internal product team & customers. Be the face of Ripik for assigned customers. Serve as a senior escalation point for complex technical issues, working cross-functionally to drive resolution...
Posted 6 months ago
2 - 7 years
10 - 15 Lacs
Noida
Work from Office
Key Job Description: 2-4 years experience in a customer-facing, technical roles in either SaaS, Ecommerce, or Marketing automation technology Manage a portfolio of existing accounts by maintaining engagement and utilizing value-based account management techniques for retention and growth. Lead the onboarding process for new clients and work on any new implementation requirements Conduct regular business review meetings (weekly/monthly/quarterly, as needed) with C-level executives to incorporate account performance metrics, industry insights, best practices for customers, and identification of areas for improvement and growth opportunities. Serve as the initial point of contact for escalated ...
Posted 6 months ago
1 - 2 years
2 - 6 Lacs
Mumbai, Chennai
Work from Office
Job/Position Overview: As a Customer Success Executive at Kennect, you will play a pivotal role in ensuring the overall satisfaction and success of our clients. You will be the primary point of contact for our customers, working closely with them to understand their needs, address concerns, and drive the adoption of our product. Your engagement with the customers will begin shortly after handover from the Implementation team. Key Responsibilities: Relationship Management - Serve as the main point of contact for customers post go-live, building and maintaining strong relationships. Continuously engage with customers to understand their evolving needs and challenges. Act as customers voice for...
Posted 6 months ago
10 - 15 years
20 - 35 Lacs
Bengaluru
Hybrid
This is 1 year renewable contractual role. This position will report to the Sr Manager of SASE Customer Success EMEAL and is a great opportunity for a talented individual who has the desire to associate with a fast-growing company in a truly international environment. This role may require travel to business meetings and events and requires reliable transportation to do so. If a contractor hire chooses to drive with customers as their passengers or for other business reasons, hires must be in possession and maintain a valid drivers license. Role & responsibilities This position calls for someone who possesses a good background in Customer Success, Cybersecurity and SaaS and works proactively...
Posted 6 months ago
9 - 12 years
12 - 15 Lacs
Gurugram
Work from Office
Role & responsibilities Ability to lead, motivate, and develop a team of customer success professionals. Establishing strong, trusted relationships with key customer contacts by regularly communicating and understanding their unique needs and goals. Collaborating with customers to set clear success metrics and develop customized plans to achieve their desired outcomes. Identifying opportunities to expand customer accounts by suggesting additional products or services that align with their needs. Gathering customer feedback through surveys, interviews, and regular check-ins to identify areas for improvement and inform product development. Identify areas for process improvement within the bill...
Posted 6 months ago
3 - 6 years
5 - 13 Lacs
Bengaluru
Work from Office
This is a leadership role involving building and managing a team of key account managers. You will have to develop a thorough understanding of Tracxn's SaaS product and offerings, understand customer use cases and drive customer engagement. You will be responsible for streamlining processes for the entire customer lifecycle from onboarding to churn. Customer interaction will be primarily driven by your team. You will be expected to provide guidance to the team and engage with customers during escalations.. Key Responsibilities Oversee Customer Success functions including customer onboarding, resolving customer queries, driving customer engagement, and managing renewals. Develop a thorough un...
Posted 6 months ago
2 - 6 years
5 - 13 Lacs
Bengaluru
Work from Office
As a Customer Success Manager (CSM) at Tracxn, you will own and manage multiple customer accounts and act as a single point-of-contact for them. You will help drive Tracxn platform adoption by understanding the customers use cases and helping them use Tracxn products to address those use cases. You will interact with key stakeholders (Partners, CXOs, VPs) from venture funds and large corporates globally on a frequent basis over emails and calls. The role may also involve people management and leading a team of Customer Service Executives. Key Responsibilities Act as a single point of contact for B2B customers during the entire subscription lifecycle Develop a thorough understanding of the Tr...
Posted 6 months ago
2 - 5 years
2 - 5 Lacs
Noida
Work from Office
Role & responsibilities Client Relationship Management: Build and maintain long-term relationships with customers, ensuring they achieve their business objectives with Emarson Infotechs solutions. Onboarding & Training: Guide new customers through the onboarding process, providing training and resources to maximize product adoption. Customer Advocacy: Serve as the voice of the customer within Emarson Infotech, gathering feedback and driving continuous improvements. Account Growth & Expansion: Identify upsell and cross-sell opportunities based on customer needs and work closely with the sales team to drive business growth. Proactive Support & Issue Resolution: Address customer concerns, troub...
Posted 6 months ago
2 - 5 years
3 - 6 Lacs
Noida
Remote
Maintains customer satisfaction by providing problems-solving resources. Answers customers’ questions. Achieves customer service objectives by contributing customer service information and recommendations to strategic plans and reviews. Required Candidate profile Updates job knowledge by participating in educational opportunities, maintaining personal networks, and participating in professional organizations.
Posted 6 months ago
6 - 10 years
11 - 15 Lacs
Bengaluru
Work from Office
Job Description Oracle is leading the digital revolution. We are building a customer platform delivering leading standard practices , services automation to realize tangible business outcomes and accelerate customer success. Join us and play an instrumental role in coordinating the software that will have a truly global impact. What Youll Do Solve the kind of enthralling, high-scale challenges that engineers live for. An experienced consulting professional who understands solutions, industry standard processes , multiple business processes or technology designs within a product/technology family. Operates independently to provide quality work products to an engagement. As an ERP - SCM Consul...
Posted 6 months ago
8 - 13 years
20 - 30 Lacs
Noida, Sector 142
Work from Office
Positon Descripton: Customer Success Lead plays a critical role in managing client relations and increasing client satisfacton and thus bringing repeat business. The candidate should be able to contribute to building relationships, managing the team of highly dedicated resources, and implementng new programs that will increase the business revenue potentials and minimize churn rates. We are looking for a self-motivated engaged leader to lead our team of Customer Success resources. Responsibilities: Develop customer relationships that promote retention and loyalty, ultimately improving customer lifetime value and reducing churn. Serve as a trusted advisor to customers by providing expert guid...
Posted 6 months ago
10 - 15 years
20 - 30 Lacs
Gurugram
Work from Office
Own and achieve upsell & cross-sell targets, to maximize account growth. Manage account-level P&L, ensuring revenue targets and profitability goals are met. Build strategic account plans to improve customer lifetime value (CLV) and renewal rates. Required Candidate profile Ensure 100% adherence to CRM protocols, maintaining accurate data for decision-making. Streamline Key Account Management (KAM) processes for improved efficiency.
Posted 6 months ago
- 3 years
3 - 5 Lacs
Chennai, Perungudi
Work from Office
Shift: Night Shift(US) Notice Period: Immediate Joiners Desired Profile: Excellent communication skills Should be able to communicate effectively Should possess good telephone and email etiquette Should be willing to work in the US shift Must have good customer handling skills
Posted 6 months ago
10 - 20 years
18 - 27 Lacs
Noida
Work from Office
Position : Customer Success Manager Location: Noida Must be open for Flexible working Hours About the Role: Were looking for a proactive and strategic Customer Success Manager (CSM) with deep experience in HubSpot to join our team. In this role, you will be the primary point of contact for our clients post-sale, ensuring they maximize the value of HubSpot to achieve their business goals. Key Responsibilities: Serve as the main point of contact for a portfolio of clients using HubSpot. Onboard new clients, ensuring a smooth and effective transition into the platform. Understand clients’ business objectives and align HubSpot features to support those goals. Provide training, guidance, and best...
Posted 6 months ago
1 - 4 years
3 - 5 Lacs
Ahmedabad, Gurugram, Mumbai (All Areas)
Work from Office
At Cogoport, Customer Success Executives (CSEs) are the first point of contact for businesses moving goods globally. As a CSE, you own the customer relationship from lead qualification to freight booking. You are not just selling; you are helping businesses navigate international logistics with better prices, faster solutions, and trusted service. This is a high-impact, high-reward role where your negotiation, consultative skills, and hustle will define your success. If you enjoy closing high-ticket deals, building trusted relationships, and redefining freight solutions, you will thrive here. Role & responsibilities Handle inbound and outbound customer leads, understand shipping needs, and c...
Posted 6 months ago
14 - 18 years
18 - 30 Lacs
Bengaluru
Work from Office
Great opportunity in Bangalore for AGM - Customer Success for a leading commercial real estate office space provider in Bangalore. The role will be responsible onboard, and engage with the assigned clients, focus on driving value to the customer and deliver an impactful engagement. You will build relationships with key stakeholders, act as an escalation point for issues that impact client success, and create opportunities for the optimal client experience. Role & responsibilities: Professionally manage relationships with a portfolio of assigned accounts Build executive relationships within the customers organization Make sure he/she exceeds customer retention goals and ensure consistently hi...
Posted 6 months ago
- 2 years
2 - 4 Lacs
Hyderabad
Work from Office
* Maintaining relationship with assigned clients * Preparation of MIS reports, verify and send to concerned. * Ensuring timely submission of bills and addressing billing issues if any * Ensure the Pick up's and deliveries on time.
Posted 6 months ago
2 - 7 years
3 - 8 Lacs
Bengaluru
Work from Office
What is BrightChamps? A global live-learning edtech platform for kids from 6 to 16 years to learn next-gen life skills such as Coding, Financial Literacy, Communication Skills and Robotics. BrightCHAMPS is currently valued at $700 million and providing services in 30+ countries (India, Indonesia, US, UAE, Vietnam, and many other countries across SEA and MENA) in 12+ languages across its 4 verticals. Our Vision To become a global platform which is synonymous to high quality education around important life skills. We believe that the world is evolving faster than ever and curriculum taught at school may not suffice, thereby creating a gap. We, at BrightChamps, are driven to bridge that gap, la...
Posted 6 months ago
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