Jobs
Interviews

Cogoport

15 Job openings at Cogoport
Customer Success Executive (CSE) Ahmedabad,Gurugram,Mumbai (All Areas) 1 - 4 years INR 3.0 - 5.0 Lacs P.A. Work from Office Full Time

At Cogoport, Customer Success Executives (CSEs) are the first point of contact for businesses moving goods globally. As a CSE, you own the customer relationship from lead qualification to freight booking. You are not just selling; you are helping businesses navigate international logistics with better prices, faster solutions, and trusted service. This is a high-impact, high-reward role where your negotiation, consultative skills, and hustle will define your success. If you enjoy closing high-ticket deals, building trusted relationships, and redefining freight solutions, you will thrive here. Role & responsibilities Handle inbound and outbound customer leads, understand shipping needs, and consult on solutions. Share freight quotations and rate comparisons to drive informed decision-making. Negotiate with customers to close shipments profitably. Follow up proactively via WhatsApp, email, and calls to maintain momentum and reduce churn. Manage booking handovers to Operations team with complete documentation. Maintain CRM discipline logging activities, opportunities, and customer interactions in real-time. Achieve daily activity goals: connect rates, follow-ups, quotes, and booking targets. Build customer relationships by understanding business models, seasonal patterns, and freight requirements. Success Metrics Monthly bookings per CSE ( 25 bookings) Average ticket size booked and Margin protection across bookings CRM hygiene score (activity logging and updates) Customer satisfaction/NPS score post-booking Preferred candidate profile 1-4 years of experience in B2B inside sales, customer success, logistics. Strong commercial acumen ability to negotiate pricing, margin, and urgency. Hustler mindset proactive, organized, and customer-obsessed. Fluency in English and Hindi (regional language skills a bonus). Bachelor's degree (Commerce, Business Administration, Logistics preferred). Bonus: Familiarity with INCOTERMS, HS Codes, container types is an advantage. What We Offer Opportunity to own customer relationships and directly impact global trade. Sales coaching, enablement programs, and structured onboarding. Transparent performance-linked incentives with uncapped earning potential. Career progression into Key Account Management, City Growth Lead.

Customer Success Manager - Ahmedabad Ahmedabad 4 years INR 3.576 - 5.64 Lacs P.A. On-site Part Time

At Cogoport, Customer Success Manager (CSMs) are the first point of contact for businesses moving goods globally. As a CSM, you own the customer relationship from lead qualification to freight booking. You are not just selling; you are helping businesses navigate international logistics with better prices, faster solutions, and trusted service. This is a high-impact, high-reward role where your negotiation, consultative skills, and hustle will define your success. If you enjoy closing high-ticket deals, building trusted relationships, and redefining freight solutions, you will thrive here. What You Will Do Handle inbound and outbound customer leads, understand shipping needs, and consult on solutions. Share freight quotations and rate comparisons to drive informed decision-making. Negotiate with customers to close shipments profitably. Follow up proactively via WhatsApp, email, and calls to maintain momentum and reduce churn. Manage booking handovers to Operations team with complete documentation. Maintain CRM discipline — logging activities, opportunities, and customer interactions in real-time. Achieve daily activity goals: connect rates, follow-ups, quotes, and booking targets. Build customer relationships by understanding business models, seasonal patterns, and freight requirements. Success Metrics Achieving and crossing revenue targets set by the company. Average ticket size booked and Margin protection across bookings CRM hygiene score (activity logging and updates) Customer satisfaction/NPS score post-booking Who You Are 4+ years of experience in B2B inside sales, customer success, logistics. Strong commercial acumen — ability to negotiate pricing, margin, and urgency. Hustler mindset — proactive, organized, and customer-obsessed. Fluency in English and Hindi (regional language skills a bonus). Bachelor's degree (Commerce, Business Administration, Logistics preferred). Bonus: Familiarity with INCOTERMS, HS Codes, container types is an advantage. What We Offer Opportunity to own customer relationships and directly impact global trade. Sales coaching, enablement programs, and structured onboarding. Transparent performance-linked incentives with uncapped earning potential. Career progression into City Growth Lead. Work Location: Ahmedabad

Customer Success manager - Gurgaon Gurgaon 4 years INR 4.8 - 7.2 Lacs P.A. On-site Part Time

At Cogoport, Customer Success Manager (CSMs) are the first point of contact for businesses moving goods globally. As a CSM, you own the customer relationship from lead qualification to freight booking. You are not just selling; you are helping businesses navigate international logistics with better prices, faster solutions, and trusted service. This is a high-impact, high-reward role where your negotiation, consultative skills, and hustle will define your success. If you enjoy closing high-ticket deals, building trusted relationships, and redefining freight solutions, you will thrive here. What You Will Do Handle inbound and outbound customer leads, understand shipping needs, and consult on solutions. Share freight quotations and rate comparisons to drive informed decision-making. Negotiate with customers to close shipments profitably. Follow up proactively via WhatsApp, email, and calls to maintain momentum and reduce churn. Manage booking handovers to Operations team with complete documentation. Maintain CRM discipline — logging activities, opportunities, and customer interactions in real-time. Achieve daily activity goals: connect rates, follow-ups, quotes, and booking targets. Build customer relationships by understanding business models, seasonal patterns, and freight requirements. Success Metrics Achieving and crossing revenue targets set by the company. Average ticket size booked and Margin protection across bookings CRM hygiene score (activity logging and updates) Customer satisfaction/NPS score post-booking Who You Are 4+ years of experience in B2B inside sales, customer success, logistics. Strong commercial acumen — ability to negotiate pricing, margin, and urgency. Hustler mindset — proactive, organized, and customer-obsessed. Fluency in English and Hindi (regional language skills a bonus). Bachelor's degree (Commerce, Business Administration, Logistics preferred). Bonus: Familiarity with INCOTERMS, HS Codes, container types is an advantage. What We Offer Opportunity to own customer relationships and directly impact global trade. Sales coaching, enablement programs, and structured onboarding. Transparent performance-linked incentives with uncapped earning potential. Career progression into City Growth Lead. Work Location: Gurgaon

Customer Service Operator- Gurgaon Gurugram, Haryana 0 years None Not disclosed On-site Full Time

Customer Service Operator - Mumbai Mumbai, Maharashtra 0 years None Not disclosed On-site Full Time

Role Overview: Cogoport is currently looking for an individual who can successfully manage the Outbound FCL and LCL shipments for Cogoport's Customers from India. We are looking for individuals who possess the relevant trade knowledge and customer service expertise in order to deliver perfect post-booking customer experience to the converted customers and generate repeat business from these customers. Responsibilities: Act as a Single point of Contact for the customers account to handle all the post-booking communications Ensuring fulfilment of all the bookings for the customer accounts assigned Generating repeat business from the Assigned set of accounts Handling all the Post-Sales Customer Escalations Coordinate with Internal stakeholders for smooth shipment execution wherever needed and ensure execution as per Customer's SOP Follow policies, procedures, standards, and ensure compliance with all the maritime regulations Review Work Instructions periodically and update as required to reflect changes and ensure compliances Ensure data accuracy for uploaded rates, ensuring zero loss due to entry of incorrect rates. Follow SOPs for each service and maintain desks TAT for each allocated task. Skills and Qualifications: Educational Background : Any graduate degree / post graduate degree (Diploma in Logistics or any related discipline would be an advantage Work Experience : Customer Service experience in freight forwarding or international FCL logistics is mandatory. Must-Have Skills : High attention to detail. Stakeholder management Strong communication Inter-personal skills Process orientation Business acumen Things that make a difference: Prior understanding of logistics, freight or supply chain industries and their capabilities is compulsory. *Courier/Retail/Part-load/Warehousing experience will not be considered relevant for this role Ability to communicate effectively across teams is good to have. Cogoport is an equal-opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and respected at work. Work Location: Mumbai

Customer Service Operator - Ahmedabad Ahmedabad 0 years INR 2.0 - 3.315 Lacs P.A. On-site Part Time

Role Overview: Cogoport is currently looking for an individual who can successfully manage the Outbound FCL and LCL shipments for Cogoport's Customers from India. We are looking for individuals who possess the relevant trade knowledge and customer service expertise in order to deliver perfect post-booking customer experience to the converted customers and generate repeat business from these customers. Responsibilities: Act as a Single point of Contact for the customers account to handle all the post-booking communications Ensuring fulfilment of all the bookings for the customer accounts assigned Generating repeat business from the Assigned set of accounts Handling all the Post-Sales Customer Escalations Coordinate with Internal stakeholders for smooth shipment execution wherever needed and ensure execution as per Customer's SOP Follow policies, procedures, standards, and ensure compliance with all the maritime regulations Review Work Instructions periodically and update as required to reflect changes and ensure compliances Ensure data accuracy for uploaded rates, ensuring zero loss due to entry of incorrect rates. Follow SOPs for each service and maintain desks TAT for each allocated task. Skills and Qualifications: Educational Background : Any graduate degree / post graduate degree (Diploma in Logistics or any related discipline would be an advantage Work Experience : Customer Service experience in freight forwarding or international FCL logistics is mandatory. Must-Have Skills : High attention to detail. Stakeholder management Strong communication Inter-personal skills Process orientation Business acumen Things that make a difference: Prior understanding of logistics, freight or supply chain industries and their capabilities is compulsory. *Courier/Retail/Part-load/Warehousing experience will not be considered relevant for this role Ability to communicate effectively across teams is good to have. Cogoport is an equal-opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and respected at work. Work Location: Ahmedabad

Customer Service Operator- Gurgaon Gurgaon 0 years INR 5.0 - 7.225 Lacs P.A. On-site Part Time

Role Overview: Cogoport is currently looking for an individual who can successfully manage the Outbound FCL and LCL shipments for Cogoport's Customers from India. We are looking for individuals who possess the relevant trade knowledge and customer service expertise in order to deliver perfect post-booking customer experience to the converted customers and generate repeat business from these customers. Responsibilities: Act as a Single point of Contact for the customers account to handle all the post-booking communications Ensuring fulfilment of all the bookings for the customer accounts assigned Generating repeat business from the Assigned set of accounts Handling all the Post-Sales Customer Escalations Coordinate with Internal stakeholders for smooth shipment execution wherever needed and ensure execution as per Customer's SOP Follow policies, procedures, standards, and ensure compliance with all the maritime regulations Review Work Instructions periodically and update as required to reflect changes and ensure compliances Ensure data accuracy for uploaded rates, ensuring zero loss due to entry of incorrect rates. Follow SOPs for each service and maintain desks TAT for each allocated task. Skills and Qualifications: Educational Background : Any graduate degree / post graduate degree (Diploma in Logistics or any related discipline would be an advantage Work Experience : Customer Service experience in freight forwarding or international FCL logistics is mandatory. Must-Have Skills : High attention to detail. Stakeholder management Strong communication Inter-personal skills Process orientation Business acumen Things that make a difference: Prior understanding of logistics, freight or supply chain industries and their capabilities is compulsory. *Courier/Retail/Part-load/Warehousing experience will not be considered relevant for this role Ability to communicate effectively across teams is good to have. Cogoport is an equal-opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and respected at work. Work Location: Gurgaon

Customer Service Operator - Ahmedabad ahmedabad,gujarat 2 - 6 years INR Not disclosed On-site Full Time

As a member of our team at Cogoport, you will be responsible for managing Outbound FCL and LCL shipments for our valued customers in India. Your primary objective will be to ensure a seamless post-booking customer experience, leading to customer satisfaction and repeat business. Your key responsibilities will include being the primary point of contact for customer accounts post-booking, ensuring the successful fulfillment of all bookings, and cultivating repeat business from the assigned customer accounts. You will also be responsible for handling post-sales customer escalations, coordinating with internal stakeholders to ensure smooth shipment execution, and adhering to maritime regulations and company policies. To excel in this role, you must possess a graduate or post-graduate degree, with a diploma in Logistics or a related discipline being advantageous. Previous experience in customer service within the freight forwarding or international FCL logistics industry is mandatory. Key skills and qualifications required for this role include high attention to detail, stakeholder management, strong communication and interpersonal skills, process orientation, and business acumen. A background in logistics, freight, or supply chain industries is essential, while experience in courier, retail, part-load, or warehousing will not be considered relevant. Effective communication across teams is a plus, and you must be diligent in following standard operating procedures for each service and maintaining timely task completion. At Cogoport, we are committed to being an equal-opportunity employer, creating a supportive and respectful work environment for all individuals. If you are ready to contribute to our team in Ahmedabad and help us deliver exceptional service to our customers, we invite you to apply for this exciting opportunity.,

Backend Software Development Engineer - I maharashtra 1 - 5 years INR Not disclosed On-site Full Time

Cogoport is dedicated to bridging the $3.4 trillion Trade Knowledge and Execution Gap, aiming to simplify global trade and empower businesses worldwide. As a prominent Global Trade Platform, we facilitate companies in connecting with trade partners, optimizing logistics, and enhancing cash flow. Acknowledged as an Asia-Pacific High-Growth Company by the Financial Times and an Indian Growth Champion by the Economic Times, we are currently expanding our presence across India, China, Vietnam, Singapore, Thailand, and Indonesia. Joining Cogoport offers you the opportunity to collaborate with top talents in the industry, contributing to the digital transformation within the logistics domain. Our organizational culture is entrepreneurial, emphasizing innovation, impact, and professional advancement. As a Backend Software Development Engineer at Cogoport, you will be a pivotal part of our team, involved in the design, development, and maintenance of scalable backend systems that drive our state-of-the-art logistics platform. Working alongside a dynamic engineering team, your responsibilities will include crafting and enhancing robust backend features, ensuring high availability, and actively contributing to the platform's expansion. Your proficiency in Python/Kotlin will be instrumental in shaping our technology stack and fostering innovation. Key Responsibilities: - Manage multiple projects, ensuring smooth coordination with internal teams and external partners. - Develop large multi-tenant applications using Python/Kotlin. - Uphold best practices for Python/Kotlin development and enforce adherence across the codebase. - Create reusable backend libraries and modules for future utilization. - Translate design and wireframes into high-quality, maintainable code. - Implement unit tests and follow test-driven development (TDD) methodologies. - Collaborate with QA teams to support automated integration testing. - Stay abreast of current and future backend technologies and architecture trends. Key Requirements: - Possess a minimum of 1-2 years of relevant experience in backend development. - Demonstrate strong proficiency in Python and/or Kotlin, with experience in at least one of these languages (knowledge of the other is advantageous). - Familiarity with backend frameworks like Django, Flask, FastAPI (for Python) or Spring Boot, Ktor (for Kotlin). - Knowledge of cloud platforms such as AWS, Google Cloud, or Azure for deployment and infrastructure. - Proficiency in SQL (PostgreSQL, MySQL) and experience in database partitioning and optimization. - Familiarity with NoSQL databases (e.g., MongoDB, Cassandra) is a plus. - Experience with containerization tools like Docker and orchestration with Kubernetes. - Strong version control skills using Git. Location: Mumbai, Maharashtra Join us at Cogoport and be part of our mission to revolutionize global trade through innovation and cutting-edge technology.,

Business Development Manager Gandhidham,Gujarat,India 0 years None Not disclosed On-site Full Time

Company Description At Cogoport, we believe in simplifying complexities to increase efficiency and maximize trade opportunities. Our innovative Global Trade Platform, enabled by problem-solving expertise and technology, makes international trade and logistics easy. With years of industry knowledge and experience, our team adapts to your needs, prioritizing relationships. By creating extensive value networks, we aim to deliver a seamless trading experience. Role Description This is a full-time on-site role for a Business Development Manager located in Gandhidham. The Business Development Manager will be responsible for identifying and pursuing new business opportunities, maintaining and developing relationships with clients, and generating sales leads. Daily tasks include market research, strategic planning, client meetings, and negotiating contracts. The role also includes collaborating with internal teams to ensure customer satisfaction and staying updated on industry trends and competitors. Qualifications Proven experience in Business Development, Sales, and Client Relationship Management Strong negotiation and communication skills Analytical skills for conducting market research and strategic planning Ability to collaborate with internal teams and manage cross-functional projects Excellent organizational and time management abilities Experience in the logistics or shipping industry is a plus Bachelor's degree in Business, Marketing, or a related field Proficiency in Microsoft Office Suite and CRM software Fluency in English and local languages

Service Operations Team Lead haryana 4 - 8 years INR Not disclosed On-site Full Time

You will lead and manage a team of Last Mile - FCL Logistics specialists, providing guidance, support, and coaching as needed. You will monitor daily operations handled by the team to ensure timely and accurate deliveries and closure of daily FCL shipments. Handling and resolving escalation of team members on a daily basis will also be part of your responsibilities. Additionally, you will manage scheduling and routing of FCL shipments of team members to maximize efficiency and minimize costs. Collaborating with cross-functional teams to develop and implement new logistics solutions for FCL shipments will be crucial. Ensuring compliance with all safety and quality standards is a key aspect of this role. Maintaining accurate records of all FCL shipments and adhering to the process defined for the last mile will also be expected. You will also lead and manage a team of Booking Desk specialists, providing guidance, support, and coaching as needed. Managing and overseeing the booking process for shipments, ensuring that all bookings are made in a timely and accurate manner, will be part of your duties. Developing and maintaining strong relationships with carriers and vendors to ensure timely and efficient delivery of FCL shipments is essential. Coordinating with carriers and vendors to ensure booking confirmation within TAT is also important. You will monitor daily shipments of team members and ensure closure of daily shipments, as well as handle and resolve escalations of team members on a daily basis. Managing scheduling and routing of shipments to maximize efficiency and minimize costs will also be included. Collaborating with cross-functional teams to develop and implement new logistics solutions, ensuring compliance with all safety and quality standards, maintaining accurate records of all bookings and shipments, and adhering to the process defined for the last mile are all crucial aspects of this role. This position is based in Gurgaon.,

Backend Software Development Engineer - II maharashtra 2 - 6 years INR Not disclosed On-site Full Time

Cogoport is on a mission to bridge the $3.4 trillion Trade Knowledge and Execution Gap, empowering businesses worldwide by simplifying global trade. As a leading Global Trade Platform, we help companies connect with trade partners, optimize logistics, and improve cash flow. Recognized as an Asia-Pacific High-Growth Company (Financial Times) and an Indian Growth Champion (Economic Times), we are expanding across India, China, Vietnam, Singapore, Thailand, and Indonesia. Why Join Us At Cogoport, you'll work with some of the brightest minds in the industry, driving digital transformation in logistics. We foster an entrepreneurial culture, where innovation, impact, and career growth go hand in hand. Role Overview We are looking for a Backend Software Development Engineer to join our team and play a crucial role in designing, developing, and maintaining scalable backend systems that power our cutting-edge logistics platform. You will be part of a dynamic engineering team, responsible for building and enhancing robust backend features, ensuring high availability, and contributing to the growth of our platform. Your expertise in Python/Kotlin will be essential in shaping the future of our technology stack and driving innovation. Responsibilities: - Work on multiple projects, coordinating dependencies and interactions with internal teams and external partners. - Design and develop large multi-tenant applications using Python/Kotlin. - Follow best practices for Python/Kotlin development and ensure they are adhered to across the codebase. - Build reusable backend libraries and modules for future use. - Translate design and wireframes into high-quality, maintainable code. - Write unit tests and adhere to test-driven development (TDD) practices. - Collaborate with QA teams to assist in writing automated integration tests. - Stay up to date with current and future backend technologies and architecture. Requirements: - Minimum 2-4 years of relevant experience in backend development. - Strong proficiency in Python and/or Kotlin (must have experience in at least one of these languages, and knowledge of the other is a plus). - Experience with backend frameworks like Django, Flask, FastAPI (for Python) or Spring Boot, Ktor (for Kotlin). - Familiarity with cloud platforms such as AWS, Google Cloud, or Azure for deployment and infrastructure. - Strong knowledge of SQL (PostgreSQL, MySQL) and experience in database partitioning and optimization strategies. - Familiarity with NoSQL databases (e.g., MongoDB, Cassandra) is a plus. - Experience with containerization tools like Docker and orchestration with Kubernetes. - Strong version control skills using Git. - Expertise in asynchronous programming concepts and extensive experience with task queues (e.g., Celery, Redis Queue, Sidekiq). - Expertise in continuous integration/continuous deployment (CI/CD) tools like Jenkins, GitLab CI, CircleCI, or Travis CI. - Expertise in microservices architecture and experience leading the implementation of microservices-based solutions. - Proven expertise in unit and integration testing frameworks like PyTest, JUnit, Mock, or similar. - Expertise in modern architectural patterns such as Event-Driven Architecture and Serverless. - Expertise in GraphQL or RESTful API development and integration. - Strong expertise in Data Science or Machine Learning is a significant advantage. Core Values of Cogoport: - Intrapreneurship: At Cogoport, you own and drive projects forward. You have the world at your feet, and complete flexibility and freedom to take up new initiatives that would benefit the customer. - Customer Centricity: Our customers are at the heart of all that we do. Without happy customers, our company is doomed. Understanding their perspective collectively is key to our success. Cogoport is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and respected at work. Work Location: Mumbai, Maharashtra,

Enterprise Sales Manager haryana 4 - 8 years INR Not disclosed On-site Full Time

As a member of the Cogoport team, you will be at the forefront of revolutionizing the future of global trade. We are dedicated to bridging the Trade Knowledge and Execution Gap, a $3.4 trillion barrier hindering the growth of businesses, particularly SMEs looking to expand their global presence. Through our innovative Global Trade Platform, we empower companies to connect with international partners, streamline shipping processes, and enhance working capital management all within a single platform. Recognized for our rapid growth in Southeast Asia, including Singapore, we are on a trajectory to achieve $1 billion in revenue. If you are enthusiastic about strategic sales, international logistics, and fostering enterprise relationships, this role offers a unique opportunity to be directly involved in driving impactful change. Your responsibilities will include owning and expanding a portfolio of high-value enterprise clients with turnovers exceeding $50 million across various industries. You will engage with decision-makers such as Heads of Logistics, CXOs, and Supply Chain Directors, presenting Cogoport's comprehensive logistics platform and overseeing the complete sales cycle from lead identification to negotiation and contract closure. Successfully managing intricate deal structures, collaborating with internal teams for pricing and operations alignment, and ensuring a seamless transition to Key Account Management will be key aspects of your role. Additionally, you will actively contribute to enhancing our enterprise sales strategies and customer segmentation approaches. To measure your success, we will evaluate factors such as revenue contribution from new enterprise accounts, win ratios on RFQs, conversion cycle times, customer retention rates, and the effectiveness of upsell initiatives. To excel in this role, we seek individuals with an MBA from reputable institutions, coupled with 4-6 years of experience in consultative or solution-based enterprise sales. While a background in Engineering or Logistics is advantageous, a strong grasp of global supply chain workflows and shipping terms is essential. Your proficiency in negotiating complex deals, value proposition articulation, and engaging multiple stakeholders will be pivotal, along with exceptional communication, presentation, and analytical skills. In return, we offer you the opportunity to take full ownership of developing your vertical, leveraging autonomy and making a significant impact. You will work at the nexus of global trade, technology, and logistics, equipped with cutting-edge technology, access to global leadership, and mentorship for your career growth. Our high-performance culture celebrates your success and provides an environment where you can reimagine the freight experience for enterprise customers. Join us at our Gurgaon location and be a part of reshaping the future of global trade!,

Business Development Executive ahmedabad,gurugram 1 - 3 years INR 3.0 - 7.0 Lacs P.A. Work from Office Full Time

Business Development Executive (BDE/Senior BDE) Type: Full-Time | B2B Logistics About the Role At Cogoport, Business Development Executives (BDEs) are the first point of contact for businesses moving goods globally. As a BDE, you own the customer relationship from lead qualification to freight booking. You are not just selling; you are helping businesses navigate international logistics with better prices, faster solutions, and trusted service. This is a high-impact, high-reward role where your negotiation, consultative skills, and hustle will define your success.If you enjoy closing high-ticket deals, building trusted relationships, and redefining freight solutions, you will thrive here. What You Will Do Handle inbound and outbound customer leads, understand shipping needs, and consult on solutions. Share freight quotations and rate comparisons to drive informed decision-making. Negotiate with customers to close shipments profitably. Follow up proactively via WhatsApp, email, and calls to maintain momentum and reduce churn. Manage booking handovers to Operations team with complete documentation. Maintain CRM discipline logging activities, opportunities, and customer interactions in real-time. Achieve daily activity goals: connect rates, follow-ups, quotes, and booking targets. Build customer relationships by understanding business models, seasonal patterns, and freight requirements. Success Metrics Achieving and crossing revenue targets set by the company. Average ticket size booked and Margin protection across bookings CRM hygiene score (activity logging and updates) Customer satisfaction/NPS score post-booking Who You Are 1 to 4 years of experience in B2B inside sales, customer success, logistics. Strong commercial acumen ability to negotiate pricing, margin, and urgency. Hustler mindset proactive, organized, and customer-obsessed. Fluency in English and Hindi (regional language skills a bonus). Bachelor's degree (Commerce, Business Administration, Logistics preferred). Bonus: Familiarity with Incoterms, HS Codes, container types is an advantage. What We Offer Opportunity to own customer relationships and directly impact global trade. Sales coaching, enablement programs, and structured onboarding. Transparent performance-linked incentives with uncapped earning potential. Career progression into City Growth Lead. Compensation will be offered on basis of previous experience and compensation

Sales Operations Professional haryana 4 - 8 years INR Not disclosed On-site Full Time

Cogoport is looking for a Sales Operations professional to join their team. As a Sales Operations professional at Cogoport, you will play a crucial role in maintaining and improving the efficiency of the sales tech stack and processes. This role offers a high level of autonomy, giving you the opportunity to identify areas for enhancement, implement innovative strategies, and collaborate closely with sales teams across different regions. Your responsibilities will include documenting and implementing sales compliance processes, conducting product training for sales teams, allocating and scoring leads to various sales teams, monitoring sales productivity, planning and forecasting sales revenue for all sales channels, analyzing customer behavior and market trends, and creating SQL-based dashboards for monitoring purposes. To be successful in this role, you should have 4-6 years of experience in sales operations, process optimization, or related fields. You should be proficient in project management and familiar with sales automation tools like Salesforce, Hubspot, and CPQ tools. Strong multitasking, prioritization, time management, data analysis, problem-solving, communication, and presentation skills are essential for this role. At Cogoport, core values such as Intrapreneurship and Customer Centricity are highly regarded. Intrapreneurship emphasizes taking ownership and driving projects forward with complete flexibility and freedom to initiate new customer-benefitting projects. Customer Centricity highlights the importance of understanding and prioritizing the perspective of customers in all aspects of the business. This position is based in Gurgaon.,