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Business Development & Customer Success Associate

Business Development & Customer Success Associate

Reapmor

1 - 3 years

1 - 3 Lacs

Bengaluru

Posted:1 month ago| Platform:

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Skills Required

Customer Success Business Development Upsell Selling Lead Generation Client Onboarding Client Acquisition Cross Sales Farming Sales Client Retention sales Client Aquisition

Work Mode

Work from Office

Job Type

Full Time

Job Description

This is a dynamic, cross-functional role that blends hustle, people skills, and operational acumen. Youll act as the critical link between new customer acquisition and seamless post-sales experience. The role involves both business development and customer success responsibilities, ensuring a consistent and high-quality experience across the customer journey. Key Responsibilities Business Development & Sales Identify and research potential prospects to build a strong sales pipeline Initiate outreach and schedule meetings with prospective clients Engage with founders and decision-makers to convert interest into sales Prepare and share proposals; support deal negotiation and closure Customer Success & Operations Onboard new customers and ensure a smooth transition post-sale Coordinate order fulfillment and delivery to ensure timely execution Maintain proactive communication with clients to provide ongoing support Build strong relationships to drive repeat business and increase customer lifetime value Gather customer feedback and collaborate with the product team to inform feature prioritization Continuously improve internal processes for scalable post-sales operations Ideal Candidate Profile Proficient in Kannada (reading, writing, and speaking) – mandatory Excellent communication, interpersonal, and organizational skills Minimum 1 year of experience in business development, customer success, or sales MBA is a plus, but not required for strong candidates Interest or background in agriculture is an added advantage

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INR 1 - 3 Lacs

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INR 4 - 5 Lacs

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