Partner Success Manager - EV Charging Solutions

Massive Mobility is looking to hire a dynamic, high-energy field sales professional for KANPUR with 3+ years of experience handling post-sales partnerships and business development to help grow its EV Charging business. The Role: The Partner Success Manager would be responsible for building & maintaining relationships with our partners in EV charging business and support them in local brand promotion to maximize revenue. This role combines hands-on operational support with strategic business development to help partners build successful EV charging businesses. Responsibilities: Field Ops & Training 1. Conduct site visits to partner locations to ensure operational excellence 2. Provide onsite training to partner staff on equipment, operation, maintenance & troubleshooting 3. Ensure proper implementation of branding guidelines across all partner locations 4. Conduct periodic site audits & maintain quality standards 5. Assist partners in optimising station layout & customer experience Business Development 1. Help partners identify & pursue additional revenue streams at charging stations 2. Develop local marketing strategies to drive customer traffic to partner locations 3. Build relationships with local businesses, fleet operators & potential B2B customers 4. Identify & facilitate cross-selling opportunities for partners 5. Assist partners in developing promotional campaigns & local partnerships Partner Growth Support 1. Work with partners to analyze local market conditions & competition 2. Guide partners in pricing strategy & service offerings 3. Help partners optimise operational efficiency & profitability 4. Support partners in customer acquisition & retention strategies Performance Monitoring 1. Track performance of each location on KPIs % utilization 2. Customer experience 3. Increasing repeat business You should have: 1. Bachelors degree in Tech, Business, Marketing 2. 3+ years of field sales or business development experience 3. Valid drivers license & willingness to travel extensively 4. Experience in training & developing business owners/operators 5. Experience in retail or franchise business operations Preferred: 1. Experience in EV charging or automotive industry 2. Knowledge of local market dynamics & business networking Key Skills: 1. Effective communication & negotiation skills 2. Self-motivated with ability to work independently 3. Problem-solving skills 4. Flexibility to work outside regular business hours