CRM Technical Executive-Female ONLY

Job Description

Role & responsibilities To Regularly Interact with all Customers both Corporate & International. (Both Voice & Non-voice) Thru Zoho CRM Platform. To Interact with Trade Portals like Indiamart / TradeIndia / Exporters India & increase the Company's Visibility Globally. To Interact with ZOHO, our CRM Partner & incorporate the latest features available in their platform. We are also exploring the possibility of integrating Zoho CRM with SAP (SAP will be Implemented this year). Training will be provided. 5. To Interact with our In-house SEO / SEM Team & increase On-line Visibility in Google / Yahoo / Bing and other search engines etc. To Coordinate with the SEO Team and assist them with Social media promotion and organize periodic Email Campaign To increase the Conversion rate of the Leads / Deals to Orders & make a weekly report & Interact with the other CRM Team Members periodically. Excellent English Communication is required for dealing with Corporate & International customers. Along with Local Indian OEMs ( we have close to 2500 customer base) Other general tasks as mutually defined by the coordinator. Required Candidate profile Desired Candidate Profile FEMALE CANDIDATES ONLY CAN APPLY. Candidates should be willing to Relocate, NEED ONLY APPLY Office Timings: 9:30 AM - 6:00 PM Working Days: Monday - Saturday