imocha is a leading skills assessment platform that enables organizations to make data-driven hiring decisions through pre-employment assessments and skills testing.
Pune
INR 0.8 - 1.25 Lacs P.A.
Work from Office
Full Time
About the Role: Were looking for a Python Intern to join our dynamic Engineering team. This internship is ideal for students or recent graduates looking to gain hands-on experience in backend development, automation, and modern software engineering practices in a fast-paced SaaS product company. Key Responsibilities: Assist in developing and maintaining backend modules using Python. Work on internal tools and automation scripts to support development workflows. Contribute to building APIs and microservices for the product. Write clean, well-documented, and efficient code. Collaborate with the development and QA teams to ensure quality and performance. Participate in daily stand-ups and team sprints. Required Skills & Qualifications: Students pursuing B.E./B.Tech/MCA or recent graduates in Computer Science, IT, or related fields. Strong understanding of Python programming. Familiarity with Flask/Django, REST APIs, and basic database concepts. Knowledge of version control systems like Git. Strong problem-solving skills and eagerness to learn. Good communication and team collaboration abilities. Good to have : Basics of MongoDB, PostgreSQL, or SQL Server Experience with APIs, data parsing, or scripting tools Exposure to Docker, CI/CD, or cloud platforms like AWS (even via coursework or self-learning)
Pune
INR 1.75 - 3.5 Lacs P.A.
Work from Office
Full Time
Position Summary: Associate Content Editors are responsible for detecting and correcting errors and editing and proofreading content. This role also involves fact-checking content and ensuring the use of proper spelling, grammar, and punctuation. Responsibilities: Proofread, fact check (when needed), and edit content. Read and evaluate written text for grammatical and spelling errors. Compare edited content against original copy to identify errors or omission. Rephrase written text to ensure content is consistent. Stay abreast with grammatical development as well as new terminologies in English. Edit according to the US English style, while ensuring proper usage of words and grammar. Contact SMEs or freelancers to clarify grammatical inconsistencies related to style and text choice. Ensure that the quality of content is maintained. Ensure that project is completed within set time constraints. Requirements: Strong writing/editing/proofreading skills and an excellent portfolio. An avid reader. Hands-on experience with MS Office, publishing tools, CMS. Strong communication skills, highly organized, an eye for detail along with critical thinking, prioritizing and multitasking skills. A team player with an ability to deliver content within deadlines while maintaining consistency of content. Familiar with Gen AI (Chat GPT prompts etc)
Pune
INR 12.0 - 17.0 Lacs P.A.
Work from Office
Full Time
About the Role: We are seeking an experienced Senior Project Manager Customer Success to join our dynamic team in Pune. The ideal candidate will have 7+ years of experience in project management, customer success, and PMO functions. This role requires strong leadership skills to manage a team of Customer Success Managers (CSMs) while ensuring seamless execution of customer success projects. The candidate should be proficient in PMO best practices, customer engagement, and cross-functional collaboration to drive business success. Key Responsibilities: Lead and manage a team of Customer Success Managers (CSMs), ensuring high performance, productivity, and engagement. Oversee customer success projects, ensuring timely delivery, resource allocation, and alignment with organizational goals. Develop and implement PMO best practices, methodologies, and governance frameworks to optimize customer success processes. Creating / Updating the communication plan, risk management plan, project planning, work allocation, tracking progress, tracking customer feedback to ensure timely closure Collaborate with cross-functional teams including Sales, Product, and Engineering to enhance customer experience and product adoption. Define and track key performance metrics (KPIs) related to customer success, retention, and satisfaction. Drive continuous improvement initiatives to enhance customer onboarding, engagement, and renewal strategies. Act as a strategic advisor to customers, understanding their business needs and providing solutions through iMochas platform. Identify risks and proactively develop mitigation plans to ensure project and customer success. Conduct regular team meetings, training sessions, and performance reviews to build a high-performing customer success team. Provide detailed reports and insights on customer success performance to senior leadership. Track and monitor project health to ensure timely execution and risk mitigation. Establish and maintain strong stakeholder relationships to ensure alignment on customer objectives. Conduct quarterly business reviews (QBRs) with customers to assess satisfaction and growth opportunities. Monitor product adoption trends and work with Product teams to drive feature utilization. Gather and analyze customer feedback, ensuring continuous product and service enhancements. Foster inter-personal relationship management with Product and Engineering teams to streamline communication and issue resolution. Required Skills & Qualifications: 7+ years of experience in Project Management, Customer Success, or PMO functions. Proven track record of managing and leading customer success teams. Strong expertise in PMO frameworks, project governance, and best practices. Excellent knowledge of customer success methodologies, account management, and retention strategies. Proficiency in project management tools (JIRA, Asana, or similar). Strong analytical and problem-solving skills with a customer-centric mindset. Excellent communication, stakeholder management, and negotiation skills. Experience working in a SaaS or technology-driven environment is preferred. PMP, PRINCE2, or equivalent certifications are a plus.
Pune
INR 0.8 - 1.25 Lacs P.A.
Work from Office
Full Time
Duration: 6 months | Paid Internship About the Role: As an .Net intern you will kickstart your development journey by learning from experienced engineers and contributing to the development, testing, and enhancement of software components. You will be part of an agile development team and will gain hands-on experience in real-world software development projects. Key Responsibilities: Understand and analyze business and technical requirements. Learn and implement coding standards under the guidance of mentors. Participate in writing clean, scalable code. Perform unit testing and support integration with QA teams. Assist in debugging, optimizing code, and fixing bugs. Document features, code changes, and best practices. Be an active participant in Agile ceremonies (Scrum, Sprint Planning, Retrospectives). Required Skills & Qualifications: B.E./B.Tech./MCA in Computer Science, Information Technology, or related field (2024 or recent pass-outs preferred). Basic understanding of programming principles (OOP, Data Structures, Algorithms) Strong problem-solving attitude and eagerness to learn. Good written and verbal communication skills. A team player who is proactive and open to feedback. Technical Skills Preferred (Exposure during academics, internships, or self-learning is acceptable) Basic knowledge of .NET stack (C#, .NET Core, MVC is a plus). Understanding of Web technologies (HTML, CSS, JavaScript). Familiarity with REST APIs and JSON/XML. Basic database understanding (SQL Server, MongoDB). Version control tools (e.g., Git). Why Join iMocha? Work with a passionate and innovative team in a high-growth product company. Learn through real-time challenges and modern tech stacks. Opportunity to grow into a full-stack developer. A workplace that encourages continuous learning, ownership, and growth.
Pune
INR 1.0 - 4.0 Lacs P.A.
Work from Office
Full Time
Duration: 36 months | Paid Internship About The Role Were looking for a Graphic Designer Intern with a sharp eye for detail and a passion for turning ideas into powerful visual communication As part of iMochas Product Marketing Team, youll contribute to high-impact marketing and sales enablement projects by designing infographics, presentations, and customer-facing assets. This is an opportunity to build a strong portfolio while learning the design demands of a high-growth SaaS company. Key Responsibilities Design visually engaging presentations, pitch decks, and marketing collateral Create data-driven infographics to simplify complex product and concept narratives Support basic video production and editing using Adobe Premiere Pro / After Effects Collaborate with product marketers and stakeholders to translate briefs into creative outputs. Ensure brand consistency and design standards across all deliverables Continuously explore new design trends, tools, and visual storytelling techniques. Required Skills & Qualifications Student or recent graduate in Graphic Design, Visual Communication, or a related field Proficiency in Adobe Creative Suite (Illustrator, InDesign, Photoshop; Premiere Pro, After Effects) Strong skills in layout design, typography, and infographics creation Basic video editing and understanding of camera/video equipment is a plus Familiarity with AI tools (e.g., ChatGPT, AI-based design assistants) is an advantage Ability to manage time, meet deadlines, and adapt quickly in a fast-paced environment. A strong portfolio demonstrating both design creativity and attention to detail If you're eager to work on real-world marketing projects and shape how global enterprises experience iMocha, wed love to hear from you
Pune
INR 0.9 - 1.25 Lacs P.A.
Work from Office
Full Time
Mode of work: WFO Pune from Monday to Friday | iMocha, Sangamvadi, Pune Department: Product Team Duration:1 year Internship mode About the Role: As a UX Designer Intern, youll play a key role in creating intuitive and engaging experiences for our users. You will work closely with cross-functional teams to research, design, and test user-centered solutions for our SaaS-based HRTech platform. Key Responsibilities: Collaborate with product managers and developers to define user requirements and workflows Design wireframes, mock-ups, and prototypes using tools like Figma Conduct user research, usability testing, and gather feedback to iterate on designs Maintain and contribute to the evolving design system Ensure consistency in visual style, tone, and UX standards across the platform. Required Skills & Qualifications: A degree or certification in UX Design, HCI, Interaction Design, or related field is a plus. Strong communication skills Strong problem-solving skills Strong collaboration skills A portfolio demonstrating 1 case study where a real problem is solved using design thinking, design process, design principles, usability testing etc. (If you have multiple projects then clearly highlight best work among all) Strong proficiency in Figma Can work in fast moving environment with agile mindset Ready to join immediately . Why Join iMocha? Be part of a product-driven company where design is valued Work on real user problems and build experiences used by global enterprises Collaborate with a passionate team of designers, developers, and product thinkers Career mentorship and learning opportunities in UX, UI, and product design A flexible, friendly, and innovation-led work environment. Excited to kickstart your UX journey with us?
Pune
INR 0.8 - 1.25 Lacs P.A.
Work from Office
Full Time
Duration: 1 year | Paid Internship Directly apply on www.imocha.io/careers or fill the form https://forms.gle/SFX7FFJAbNYCKAnS9 About the Role: We are looking for a dynamic, AI-first mindset professional to support end-to-end HR processes and contribute to building a strong employee experience. This role offers hands-on exposure across recruitment, HR operations, onboarding, employee engagement, and people analytics. Key Responsibilities: Proactively drive employee engagement through end-to-end coordination of events, learning initiatives, and internal communication campaigns, fostering a positive work culture. Leverage data-driven HR practices by maintaining and analyzing dashboards on people metrics to generate actionable insights for leadership. Manage end-to-end coordination for employee insurance processes, LMS portal administration, and background verification (BGV) activities, ensuring timely resolution of employee queries and compliance with internal policies. Support seamless onboarding by coordinating documentation, system access, ID creation, and induction processes, ensuring a smooth and positive new hire experience. Assist in recruitment by supporting sourcing, screening, interview coordination, and candidate communication. Enhance candidate experience and contribute to employer branding through LinkedIn campaigns and digital storytelling. Required Skills & Qualifications: Fresh graduates in HR / Business Administration / Psychology or related fields. Energetic and confident personality with a strong ownership mindset, capable of taking initiative and driving tasks independently. Excellent communication, coordination, and problem-solving skills Familiarity with HR tech platforms or curiosity to explore tools like Zoho, ChatGPT, etc. Proficiency in MS Excel / Google Sheets; comfort with digital collaboration tools. Eagerness to embrace AI in HR and contribute to smarter ways of working. Preferred Criteria (Nice to Have): Male candidates preferred due to role-specific operational requirements. Why Join iMocha? Be part of a HR team transforming how talent is hired and grown. Get hands-on exposure to AI-powered tools, HR automation, and analytics. Opportunity to specialize in TA or HR based on strengths and impact. Experience a collaborative, inclusive, and innovation-led culture at the forefront of HR Tech. To Apply: Apply now on www.imocha.io/careers and submit your application.
Pune
INR 0.8 - 1.75 Lacs P.A.
Work from Office
Full Time
Mode of work: WFO Pune from Monday to Friday | Department: Sales Team Duration: 1 year Internship (with potential full-time opportunity based on performance) About the Role: We are looking for passionate and driven individuals to join our Sales Internship. Whether you're just starting your career or have some prior experience, this internship offers a fantastic opportunity to gain hands-on exposure to sales processes, client interactions, lead generation, and business development strategies. Required Skills & Qualifications: Any graduates or students pursuing Bachelor's/Masters degrees (any discipline).Prior experience in sales, business development, or customer success will be a plus. Strong communication and interpersonal skills. Passionate about sales, client interaction, and building business relationships. Quick learner with a proactive attitude. Strong negotiation and persuasion skills INR 84,000 LPA to INR 1,80,000 LPA
Pune
INR 0.8 - 1.75 Lacs P.A.
Work from Office
Full Time
Duration: 1 year Paid Internship (with potential full-time opportunity based on performance) About the Role: We are looking for enthusiastic and creative marketing interns who are eager to learn, experiment, and contribute to various marketing activities. As a part of iMochas marketing team, you will work on real-time campaigns, social media, content creation, analytics, events, and digital marketing projects. Required Skills & Qualifications: Any graduates or students pursuing Bachelor's/Masters degrees (Marketing, Mass Communication, Business, or related fields).(Any pass-out year can apply) Excellent written and verbal communication skills. Strong creative thinking and content writing abilities. Familiarity with social media platforms, Canva, Google Analytics, or SEO tools (preferred but not mandatory). Curious mindset with a strong willingness to learn. Attention to detail, organized, and proactive. Basic understanding of digital marketing, branding, or SaaS business is a plus. Apply now on www.imocha.io/careers or fill the form https://forms.gle/mmiv2Z98ztfeaYKo9
Pune
INR 0.8 - 1.75 Lacs P.A.
Work from Office
Full Time
Department: Customer Success Team Duration: 1 year Paid Internship (with potential full-time opportunity based on performance) About the Role: We are looking for passionate and energetic interns to join our Customer Success team. You will work closely with our customers, internal teams, and leadership to ensure a seamless experience for our clients while learning customer engagement, problem-solving, SaaS operations, and data-driven insights. Required Skills & Qualifications: Any graduates or students pursuing Bachelor's/Masters degrees (Business, IT, Engineering, or related fields) (Any pass-out year can apply) Strong verbal and written communication skills. A customer-first mindset with excellent interpersonal skills. Basic understanding of SaaS products or a willingness to learn quickly. Curiosity to work with cross-functional teams and eagerness to contribute to customer success initiatives. Positive attitude, team player, and problem-solver.
Pune
INR 6.0 - 10.0 Lacs P.A.
Work from Office
Full Time
Role Overview: Software Engineer must participate in all phases of the software development project life cycle, includes analysis, design, develop code, test business software applications and project implementation. Key Responsibilities: Work with developers to design algorithms and flowcharts. Troubleshoot, debug and upgrade existing software. Integrate software components and third-party programs Writing efficient, reusable, and testable code used in high-performance applications Managing the software development lifecycle. Qualifications: 2-4 years of experience in Software development. BSc/BA in Computer Science, BTech and B.E in CS / IT (Core or specializations) or a related field. Skills Required: Proficiency in Angular. Backend SQL server Software development on both Windows and Linux. Excellent Problem Solving and analytical skills.
Pune
INR 8.0 - 12.0 Lacs P.A.
Work from Office
Full Time
Job Overview We are seeking a highly skilled and detail-oriented Data Analyst to join our team. The ideal candidate will have strong expertise in SQL, Power BI, and Excel, and will be responsible for analyzing complex data sets, generating insights, and creating comprehensive reports to support business decisions. The Data Analyst will work closely with cross-functional teams to understand data requirements and deliver actionable insights. Key Responsibilities Data Collection and Management: o Gather data from various sources, including databases like Microsoft SQL Server, spreadsheets, and external data sources like MongoDB and Azure Storage Tables. o Write complex and optimized SQL queries and Stored Procedures to extract and manipulate data from relational databases. o Ensure data integrity and accuracy through regular data cleaning and validation. o Build Web or Console based Utilities to extract data from multiple sources. Data Analysis and Interpretation: o Analyze large data sets to identify trends, patterns, and insights. o Use statistical techniques and data analysis methods to interpret data. Reporting and Visualization: o Create and maintain dashboards and reports using Power BI. o Develop Excel-based reports and tools for data analysis. o Present findings and insights through clear and compelling visualizations. Collaboration and Communication: o Work closely with cross-functional teams, including marketing, finance, and operations, to understand data needs and deliver insights. o Communicate data findings and recommendations to stakeholders in a clear and concise manner. o Provide ad hoc data analysis and support as needed. Required Skills and Qualifications Technical Skills: o Proficient in SQL for data extraction, manipulation, and analysis. o Advanced skills in Power BI for data visualization and dashboard creation. Experience with PowerBi Embedded would be an advantage. o Expert-level proficiency in Excel, including pivot tables, VLOOKUP, and advanced functions. o Experience in building web based or console utilities in Python or .NET to extract data from multiple data sources like SQL Server, MongoDB and Azure Storage Tables would be an advantage. Analytical Skills: o Strong analytical and problem-solving skills with the ability to interpret complex data sets. o Experience with statistical analysis and data modelling. o Attention to detail and a commitment to data accuracy. Communication Skills: o Excellent written and verbal communication skills. o Ability to present complex data findings to non-technical stakeholders effectively. Educational Background: o Bachelors degree in data science, Statistics, Computer Science, Mathematics, Economics, or a related field. o Relevant certifications in data analysis e.g. Microsoft Certified: Power BI Data Analyst Associate or related technologies are a plus. Experience: o Minimum of 2-3 years of experience in a data analyst role or a similar position. o Proven track record of delivering actionable insights and reports.
Pune
INR 1.0 - 2.0 Lacs P.A.
Work from Office
Full Time
Designation : Content Editor Duration of Internship : 6 months (Full-time internship) Paid Internship Selected intern's day-to-day responsibilities include: 1. Proofreading, fact-checking (when needed), and editing content 2. Reading and evaluating written text for grammatical and spelling errors 3. Comparing edited content against the original copy to identify errors or omissions 4. Rephrasing written text to ensure content consistency 5. Staying updated with grammatical developments and new terminologies in English 6. Editing according to the US English style while ensuring proper usage of words and grammar 7. Contacting SMEs or freelancers to clarify grammatical inconsistencies related to style and text choice 8. Ensuring the quality of content is maintained 9. Completing the project within set time constraints 1. Bachelors or Master's degree in Journalism, English, or related field 2. Strong writing/editing/proofreading skills and an excellent portfolio 3. Should be an avid reader 4. Hands-on experience with MS Office, publishing tools, CMS 5. Strong communication skills, highly organized, an eye for detail along with critical thinking, prioritizing, and multitasking skills 6. A team player with the ability to deliver content within deadlines while maintaining consistency of content
Pune
INR 4.0 - 7.0 Lacs P.A.
Work from Office
Full Time
The System Administrator role involves a combination of onboarding, offboarding, maintenance, and infrastructure management tasks. Key responsibilities include managing user accounts and licenses through Azure AAD, provisioning and decommissioning laptops with essential software and security tools and supporting employees via Fresh Service or similar platforms. Key Responsibilities Onboarding Tasks: Creation of users and assignment of O365 and other licenses for new FTEs / Contractors / Interns using Azure AAD Providing Laptops along with required software installed Installation of DLP, Antivirus and other software to ensure Data Protection. Offboarding Tasks: Disabling of users and removal of licenses for FTEs / Contractors / Interns leaving iMocha using Azure AAD Formatting of laptops once received from FTEs / Contractors leaving iMocha Maintenance Tasks: Supporting employees with their issues over Fresh Service or similar tools Creation of knowledge base for frequently occurring issues in Fresh Service. Ensuring highly available and adequate Internet connectivity in the office. Ensuring CCTV is always functional and helps with investigations as required Management of RFID cards and ensuring the functioning of RFID based access. Ensuring proper setup (projector, soundbar etc) during All Hands and other important meetings. Management of O365 and other licenses through Azure Portal Inventory Management of Laptops and other devices. Ensuring IT infrastructure in meeting rooms is up and running. Other: Experience with IT policy creation Experience supporting ISO 27001 and other compliance audits. Working with various Hardware vendors to select appropriate hardware required by Business. Experience working with Finance, Founders office to recommend cost cutting, business continuity and other ideas to improve IT infrastructure. Skills and Qualifications: Relevant experience as a System Administrator of 2-3 years. Good Knowledge of Office 365 administration, SharePoint. Strong understanding of networking and IT infrastructure. Familiarity with ESET, RFID systems, and CCTV management. Experience with IT inventory and asset management. Problem-solving skills with the ability to resolve technical issues efficiently. Good communication and collaboration skills.
Pune
INR 5.0 - 9.0 Lacs P.A.
Work from Office
Full Time
Location: Must be based in Pune or willing to relocate. Reporting to: Technical Lead Job function: Development Role Overview: The primary responsibility of an Associate Software Engineer will be to assist senior software engineers in developing and testing software code to ensure that it meets functional and performance requirements. Key Responsibilities: Analyzing business and technical requirements received. Implementing changes as per defined coding standards. Effort estimation of the required changes. Unit testing. Code optimization Supporting QA and UAT testing Analyzing and verifying defects Fixing defects and documenting as per defined standards. Follow agile practices and be part of all agile ceremonies. Qualifications: 1.6 years 3 years of experience in Software development. B.E. / B.Tech. / MCA in Computer Science, Engineering or related field is required. Must be a problem solver with demonstrated experience in solving technology challenges and a can-do attitude. Prior experience in developing applications with focus on Microsoft Technologies. Experience in Agile and Iterative development methodologies. Strong communication skills Self-starter with ability to multi-task, prioritize, manage workload, and consistently deliver results. Skills Required: Experiences with full stack .Net development (C#, Visual Studio, OOPS, MVC, .net core, Mongo) API design and development including ReST, Soap, XML/JSON and Web API Database schema design (e.g. SQL Server, Mongo) Code management (e.g. Git) SQL procedural programming experience (preferred).
Pune
INR 18.0 - 20.0 Lacs P.A.
Work from Office
Full Time
As a Product Marketing Manager, you will play a pivotal role in shaping and driving the go-to-market strategy for our SaaS products in the HR Tech space. Key Responsibilities Go-to-Market Strategy: Develop and execute go-to-market strategies for iMochas SaaS products. Collaborate with cross-functional teams (Product, Sales, Pre-Sales) to ensure alignment and drive product adoption. Content Creation: Create compelling product messaging, sales collateral, case studies, whitepapers, blogs, and videos tailored to different audiences. Work closely with content and design teams to produce engaging content for campaigns. Market Research & Competitive Analysis: Conduct in-depth market research to understand customer needs, industry trends, and competitors. Build competitive intelligence to position iMochas products effectively. Collaboration & Communication: Work with the Product team to align on product features, enhancements, and roadmap. Collaborate with Sales and Pre-Sales teams to support demand generation and customer acquisition efforts. SaaS Expertise & GenAI Knowledge: Leverage knowledge of SaaS models and HR tech solutions to communicate product value effectively. Incorporate Generative AI advancements to enhance product positioning and customer engagement. Qualifications & Skills 4+ years of experience in product marketing, preferably in SaaS or HR Tech industries. Strong content creation skills with the ability to craft compelling narratives. Proficient in market research, competitive analysis, and data-driven decision-making. Excellent collaboration and communication skills to work across Product, Sales, and Pre-Sales teams. IT/SaaS knowledge with a clear understanding of SaaS business models and customer personas. Working knowledge of Generative AI and its application in marketing or HR tech solutions. A strategic mindset with the ability to execute on tactical deliverables effectively. Preferred Bachelors or Masters degree in Marketing, Business, or a related field. Experience with tools like HubSpot, Salesforce, Google Analytics, or similar. Proven success in launching and marketing SaaS products.
Pune
INR 8.0 - 10.0 Lacs P.A.
Work from Office
Full Time
Location: Must be based in Pune or willing to relocate. Department: Customer Success Reports To: Customer Support Manager. Position Overview: We are looking for a Customer Support Specialist who is passionate about delivering exceptional customer service and thrives in a fast-paced SaaS environment. As a Customer Support Specialist, you will be responsible for handling complex support queries, mentoring junior team members, and collaborating with cross-functional teams to ensure customer satisfaction and success. Key Responsibilities: Advanced Customer Support: Handle escalated and complex support issues via email, chat, and phone, providing timely and effective resolutions. Mentoring and Training: Guide and mentor junior support team members, sharing best practices and assisting with challenging cases. Ticket Management: Utilize our support tool to prioritize and manage tickets effectively, ensuring prompt follow-up and resolution. Collaboration with Teams: Work closely with Product, Engineering, and Customer Success teams to troubleshoot issues and provide valuable feedback for product improvements. Documentation: Create and update knowledge base articles, FAQs, and support documentation to assist customers and enhance self-service resources. Customer Feedback: Collect and analyze customer feedback, identifying trends and areas for improvement to enhance the customer experience. Performance Metrics: Monitor support KPIs, such as response time and customer satisfaction scores, and work proactively to achieve targets. Key Skills and Qualifications: Bachelor's degree or equivalent experience in Customer Support, Customer Success, or a related field. 4+ years of experience in a customer support role, preferably in a SaaS environment. Technical Skills: Proficiency in Excel (pivot tables, VLOOKUP, data analysis), SQL (basic queries and data manipulation), and data reporting. Strong problem-solving and analytical skills with the ability to troubleshoot complex issues using data. Excellent communication skills, both verbal and written. Experience with support tools like Zendesk, Freshdesk, or BoldDesk. Ability to handle high-pressure situations and maintain a customer-first mindset.
Pune
INR 15.0 - 16.0 Lacs P.A.
Work from Office
Full Time
Location: Must be based in Pune or willing to relocate. JD Marketing Manager -Brand, Social and Events We are looking for a Brand Marketing Manager to join our brand team at iMocha. The ideal candidate is passionate about crafting compelling stories, building impactful campaigns to drive brand visibility, detail oriented, creative, and proficient at creating social media strategy and content. You will work closely with the marketing head, as well as content and website teams to leverage iMochas brand positioning. Key Responsibilities: Branding & Communication Develop and execute a cohesive brand strategy to strengthen iMochas market position as a leader in skills intelligence. Ensure consistent brand messaging across all touchpoints including website, maintaining tone, voice, and visual identity. Build and manage external communications, working closely with the content team to create press releases, newsletters, blogs, and thought leadership content. Work with designers in your team to create brand collateral for events and all campaigns including brochures, datasheets, visiting cards, and other marketing material. Events and Campaigns Plan and manage end-to-end execution of events and roundtables, including both in-person and virtual summits, podcasts, webinars, as per business objectives. Collaborate with cross-functional teams to align campaigns with business objectives and target audience needs. Design and implement brand campaigns that drive awareness, engagement, and lead generation. Social Media & Content Lead social media strategy and create compelling content for social media to drive engagement and build a community of brand advocates. Manage all social channels including LinkedIn, Twitter, Instagram, YouTube, and Facebook and other relevant platforms, focusing on innovation and storytelling. Analyze social media metrics to optimize performance and achieve KPIs. Manage a team of designers and video editors to create compelling visuals for Social Media & brand campaigns, including video content. Analyst Relationships and Stakeholder Collaboration Partner with internal teams to align branding efforts with sales and marketing strategies. Manage relationships with external vendors, creative agencies, analysts, and other partners such as Gartner / G2 / EY / Analyst relations to ensure high-quality output and timely delivery. Performance Measurement Use analytics and reporting tools to measure the effectiveness of campaigns, events, and social media efforts. Provide actionable insights to improve brand marketing strategies and achieve desired outcomes. Qualifications: 6+ years of experience in Brand Marketing, with relevant experience in B2B SaaS or technology-driven organizations. Proven experience in managing brand campaigns, Social Media, corporate events, virtual events, and external communication. Strong understanding of social media trends, analytics, and content creation. Excellent project management skills with the ability to handle multiple projects simultaneously. Exceptional written and verbal communication skills. Preferred Skills: Experience in working with global markets and audiences. Strong creative and analytical mindset with attention to detail. Knowledge of tools like HubSpot, Canva, or other marketing platforms. Familiarity with emerging trends in the HRTech space and skills-first approaches. 6+ years of experience in Brand Marketing, with relevant experience in B2B SaaS or technology-driven organizations. _
Pune
INR 11.0 - 14.0 Lacs P.A.
Work from Office
Full Time
Location: Must be based in Pune or willing to relocate. Reporting to: Technical Lead Job function: Development Role Overview: Senior Software Engineer will be responsible for designing and developing complex software applications, providing technical leadership to other team members, and collaborating with other departments within the organization. This role requires expertise in programming languages, software design patterns, and project management methodologies. Their technical expertise will be critical in ensuring that the software products meet the needs of the customers and are of high-quality standards. Key Responsibilities: Identify, prioritize and execute tasks in the software development life cycle Design and develop new systems to enhance database performance with good throughput and low latency Participate in the development of project plans, project management methodologies, and technical roadmaps. Collaborate with other departments within the organization, such as product management and customer support, to ensure that software products meet customer needs and expectations. Continuously learn and stay up to date with the latest developments in programming languages, software design patterns, and emerging technologies. Actively participate in customer POCs to optimize customer experience and adoption. Ensure data consistency and durability with breakthrough performance and scalability. Qualifications: Minimum of 4 years of experience in Angular Proven experience with software development frameworks and libraries Bachelors or masters in computer science or related field Skills Required: Ability to design and develop complex software architecture Familiarity with various operating systems (Linux, Mac OS, Windows) Excellent analytical and problem-solving skills Excellent organization and time management skills. Should be Certified Software Development Professional (CSDP)
Pune
INR 3.75 - 4.25 Lacs P.A.
Work from Office
Full Time
As a major contributor in Customer Success, you will have to understand customer requirements, current ongoing projects and outcomes through ongoing discussion and interactions. Make Customers successful by Liaoning with internal stakeholders and Teams and ensuring success of the project. Create champions for the account and ensure advocacies are received in the accounts. Key Responsibilities: Aligning with key customer stakeholders to establish a stronger customer relationship management program (stakeholder mapping). Communicate with Key stakeholders to provide value during each touch point. Quickly understand the business problem stakeholders are planning to solve and gather metrics to gauge the progress in achieving their goals. Work with internal cross-functional teams (product, sales, pre-sales, marketing, product marketing, support etc.) to ensure customer's issues/solutions are addressed. Increase customer satisfaction by implementing the solution in a way which leads to successful outcomes. understanding business needs and providing additional Interview Mocha solutions and resources. Act as an escalation point to drive problem resolutions in a timely and proactive manner. Hands on Experience in handling any CSM tool Requirements: Excellent communication and negotiation skills. An ability to deliver projects and answer inquiries on time. Great Presentation Skills. Must be based in Pune or willing to relocate.
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