1283 Customer Success Jobs - Page 37

As a Senior Manager, ICX at Adobe, you will lead a high-performing Tech support team dedicated to delivering exceptional service for Adobe's products and solutions. Your role will involve blending technical support excellence with strategic sales alignment, fostering a support culture that not only resolves issues but also enhances customer value through education, engagement, and tailored solution recommendations. Your key responsibilities will include leading and developing a team of technical support staff to ensure exceptional customer experiences for Individual & Business levels across creative and digital experience products. You will drive customer satisfaction by resolving issues eff...

You will be joining Scouto, a company that is revolutionizing recruitment through the use of an autonomous AI recruiter. The AI recruiter is capable of sourcing, conducting outreach, video screening, ranking, and scheduling candidates without any human intervention. The primary objective at Scouto is to simplify and accelerate the hiring process by leveraging AI technology. As a rapidly growing startup with substantial traction and a robust AI foundation, we are seeking individuals who are enthusiastic about working at the intersection of AI, automation, product development, and business expansion. In this role as a founding AI Generalist at Scouto, you will be responsible for a diverse set ...

The role at BiteSpeed involves focusing on customer retention and satisfaction to drive growth. As we aim to double our scale, your responsibility will include building strong customer relationships, ensuring customer success, and gathering valuable insights for our product team based on customer feedback. Your core duties will revolve around managing customer relationships, overseeing customer onboarding processes to provide a delightful experience, tracking product adoption to maximize customer value and drive revenue growth through upsells and expansions. You will also serve as a trusted product advisor, assisting customers in optimizing their usage of BiteSpeed to achieve the best possib...

As a founding Associate Product Manager at Scouto, you will play a crucial role in redefining recruitment with our autonomous AI recruiter. You will be responsible for various aspects such as product insights & feedback loops, AI-driven operations & automation, customer support & success, as well as demos & revenue expansion. This is a cross-functional, hands-on role that requires you to thrive in ambiguity, enjoy building from scratch, and leverage AI tools to solve real-world problems at scale. Your responsibilities will include translating customer conversations, ticket patterns, and usage signals into clear product problems and opportunity briefs. You will partner with engineering to pro...

As a founding AI Generalist at Scouto, you will play a pivotal role in redefining recruitment by leveraging an autonomous AI recruiter. Your responsibilities will encompass various aspects such as operations & automation, customer success & support, product feedback & growth, and sales & upsell. In the realm of Operations & Automation, you will be tasked with identifying repetitive workflows and automating them using AI APIs, Zapier/Make, LangChain, or light scripting. It will be your responsibility to ensure that the tools required to keep Scouto running smoothly are effectively managed. Handling Customer Success & Support will involve managing onboarding processes, addressing support ticke...

You are a proactive and performance-driven Customer Success Executive responsible for representing our SaaS product to global customers during night shift operations. Your role involves handling sales-oriented conversations such as upselling, converting leads, and onboarding, as well as service-related tasks like resolving queries, assisting with product configuration, usage, and ensuring customer satisfaction. As the first point of contact for customer inquiries during night shift hours, you must provide prompt, clear, and professional responses via email, chat, or calls. Additionally, you will troubleshoot basic technical issues, monitor customer usage to ensure successful product adoption...

You will be joining Postman, the world's leading API platform that is utilized by over 40 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman's mission is to simplify the API lifecycle and enhance collaboration, enabling users to create superior APIs efficiently. The company is headquartered in San Francisco with a founding office in Bangalore. Postman is privately held and has received funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. As a Renewal Representative at Postman, you will play a crucial role in delivering value to customers daily and ensuring a seamless renewal experience. Your responsibilities will...

As an Associate Director, Statistical Programming at Syneos Health, you will be part of a leading biopharmaceutical solutions organization focused on accelerating customer success. Our company is dedicated to translating clinical, medical affairs, and commercial insights into tangible outcomes that address the modern market landscape. In our Clinical Development model, we prioritize putting the customer and patient at the core of our operations. We are committed to simplifying and streamlining our processes to enhance collaboration and make Syneos Health a preferred partner. Whether you are engaged in a Functional Service Provider partnership or a Full-Service environment, you will work alon...

Platione is an emerging B2B SaaS marketplace that empowers Indian SMEs to digitize their businesses, showcase products/services, streamline sales, and connect with genuine buyers. The platform enables SMEs to establish their online presence, manage leads, handle CRM, and utilize AI-powered tools for business growth. As a Sales and Marketing Intern at Platione, you will have the opportunity to be part of a dynamic team that is driving the company's growth journey. If you are passionate about startups, excited about B2B markets, and eager to make a direct impact on real businesses, this opportunity is for you! Key Responsibilities: - Research and build lists of prospective B2B leads across var...

About BiteSpeed: BiteSpeed is a Sequoia-backed SaaS startup dedicated to developing an AI-native Marketing, Support & Sales suite tailored for e-commerce brands. With a global presence spanning 50+ countries, we have established partnerships with over 3000 e-commerce brands worldwide. Along our journey, we have secured funding exceeding $5.5M with esteemed investors like Sequoia Capital India, Kunal Shah, Gaurav Munjal, and more supporting our vision. You can learn more about us at https://www.bitespeed.co/ and explore our exceptional customer reviews at https://apps.shopify.com/bitespeed-fb-messenger-chatbot. Role Description: As BiteSpeed continues its impressive growth trajectory, we are ...

Are you passionate about providing exceptional after-sales support and technically skilled to handle challenges in industrial equipment and machinery Join 4Bell Technology as a Service Engineer in the Customer Success, Service & Operations department. Your role will be crucial in ensuring the smooth functioning of machine services and contributing to our commitment to excellence. Responsibilities: - Provide 24/7 after-sales support for machines to ensure uninterrupted service. - Efficiently install machines for optimal performance. - Respond to breakdown calls promptly, offering resolutions. - Conduct preventive maintenance per SLA agreements to enhance machine longevity. - Submit vouchers o...

Job Title: Assistant Manager B2B (Client Growth Specialist) Department: Sales B2B Department Location: Bangalore Job Purpose: To drive client growth and revenue generation with sales in GMV Hydraulic kits, Machineries and other spare parts, and by building long-term relationships, strategizing account development, coordinating with technical, sales, and data teams, and ensuring client satisfaction across all verticals in the B2B ecosystem. Role & responsibilities : Act as the primary point of contact for a portfolio of B2B clients and build strong, long-lasting relationships. Understand client objectives and develop account plans to drive growth and meet revenue targets. Identify upselling a...

In this role, you will: Lead a variety of servicing activities for moderately complex commercial products, including coordinating all aspects to ensure customer resolution Coordinate all aspects of resolving open customer service issues; interact with internal and external customers Manage Financial Transations and approvals for the process Serve as primary liaison and work collaboratively with Sales, Legal, Control and Risk, Technology, and various Operations and company teams as necessary to progress customer-focused needs Review and negotiate moderately complex loan servicing transactions, evaluate risks, and devise strategies to mitigate risks and identify procedural modifications Serve ...

Responsibilities Leader should have direct experience of managing delivery of Salesforce complex and large programs/accounts of size 800+ FTEs and revenue of $100+ Mn, manage C level customer relationships and identify opportunities of growth. Customer Success: Conduct regular delivery cadence with customer/internal stakeholders to prevent schedule/cost overruns proactively and implement best delivery practices. Profitable growth: Ensure Y-o-Y 15% profitable growth and meet operating margins target. Drive forecasting and fulfilment for the accounts from both confirmed opportunities as well as the opportunities in pipeline. Enable/implement value added services and solutions to customer in li...

We are seeking a proactive and customer-focused Account Manager to oversee key client relationships, drive adoption, and ensure value realization from our software products. The role demands strong relationship-building skills, commercial acumen, and the ability to align product capabilities with customer business goals. Excellent Communication Skills : Strong verbal & written comm skills. Good Listener. convey info clearly & persuasively. Interpersonal Skills : Ability to build rapport, establish trust with clients, empathetic and willing to say NO” Customer Focus : Desire to understand & address needs of clients. Should be responsive & proactive. Problem-Solving Abilities : The ability to ...

Overview - Our Success team ensures our partners in educational technology achieve their desired outcomes, serving as champions of our customers' needs. Through collaboration, strong relationships, and advocacy, the Success team positively impacts customer retention through proactive engagement and delivering excellence to our customers. Description - Cultivating and nurturing strong relationships with customers, serving as the trusted advisor in their journey with PowerSchool Collaborating with customers to maximize the adoption and utilization of PowerSchool products, ensuring they derive maximum value from our solutions Developing and implementing tailored Success Plans for strategic cust...

About the Role: This is a high-impact, entrepreneurial role directly working with Vikas Mandawewala (Founder of TYASuite Software Solutions Pvt. Ltd.& TYA Business Solutions Pvt. Ltd.). As a part of the Founders Office, you will be a force multiplier helping drive execution across business development, operations, product, customer success, and new ventures (such as finance upskilling). You will act as a strategic right-hand, ensuring critical projects move forward with speed, precision, and accountability. Key Responsibilities: Strategic Execution & PMO: Track and ensure closure of key tasks across multiple verticals (consulting, SaaS, upskilling) Own project timelines, status updates, and ...

Role Overview: Customer Success is integral to our long-term success as a company. Our team of Customer Success Managers (CSM) are trusted advisors: from the point of sale and extending through onboarding, project success, and renewals. The CSM partners closely with internal F5 groups, provides input to a customers strategic plans and helps our customers identify areas to improve their use of and uncovering new uses for F5 amongst their portfolios. Customer Success activities could include on-boarding, support, services, adoption, advocacy, retention, and outcomes such as renewals, up-sell and churn reduction. In this role the CSM will act as an enabler to ensure the customer remains success...

Role Overview: Customer Success is integral to our long-term success as a company. Our team of Customer Success Managers (CSM) are trusted advisors: from the point of sale and extending through onboarding, project success, and renewals. The CSM partners closely with internal F5 groups, provides input to a customers strategic plans and helps our customers identify areas to improve their use of and uncovering new uses for F5 amongst their portfolios. Customer Success activities could include on-boarding, support, services, adoption, advocacy, retention, and outcomes such as renewals, up-sell and churn reduction. In this role the CSM will act as an enabler to ensure the customer remains success...

Role Overview: Customer Success is integral to our long-term success as a company. Our team of Customer Success Managers (CSM) are trusted advisors: from the point of sale and extending through onboarding, project success, and renewals. The CSM partners closely with internal F5 groups, provides input to a customers strategic plans and helps our customers identify areas to improve their use of and uncovering new uses for F5 amongst their portfolios. Customer Success activities could include on-boarding, support, services, adoption, advocacy, retention, and outcomes such as renewals, up-sell and churn reduction. In this role the CSM will act as an enabler to ensure the customer remains success...

Role Overview: Customer Success is integral to our long-term success as a company. Our team of Customer Success Managers (CSM) are trusted advisors: from the point of sale and extending through onboarding, project success, and renewals. The CSM partners closely with internal F5 groups, provides input to a customers strategic plans and helps our customers identify areas to improve their use of and uncovering new uses for F5 amongst their portfolios. Customer Success activities could include on-boarding, support, services, adoption, advocacy, retention, and outcomes such as renewals, up-sell and churn reduction. In this role the CSM will act as an enabler to ensure the customer remains success...

Role Overview: Customer Success is integral to our long-term success as a company. Our team of Customer Success Managers (CSM) are trusted advisors: from the point of sale and extending through onboarding, project success, and renewals. The CSM partners closely with internal F5 groups, provides input to a customers strategic plans and helps our customers identify areas to improve their use of and uncovering new uses for F5 amongst their portfolios. Customer Success activities could include on-boarding, support, services, adoption, advocacy, retention, and outcomes such as renewals, up-sell and churn reduction. In this role the CSM will act as an enabler to ensure the customer remains success...

Role Overview: Customer Success is integral to our long-term success as a company. Our team of Customer Success Managers (CSM) are trusted advisors: from the point of sale and extending through onboarding, project success, and renewals. The CSM partners closely with internal F5 groups, provides input to a customers strategic plans and helps our customers identify areas to improve their use of and uncovering new uses for F5 amongst their portfolios. Customer Success activities could include on-boarding, support, services, adoption, advocacy, retention, and outcomes such as renewals, up-sell and churn reduction. In this role the CSM will act as an enabler to ensure the customer remains success...

Role Overview: Customer Success is integral to our long-term success as a company. Our team of Customer Success Managers (CSM) are trusted advisors: from the point of sale and extending through onboarding, project success, and renewals. The CSM partners closely with internal F5 groups, provides input to a customers strategic plans and helps our customers identify areas to improve their use of and uncovering new uses for F5 amongst their portfolios. Customer Success activities could include on-boarding, support, services, adoption, advocacy, retention, and outcomes such as renewals, up-sell and churn reduction. In this role the CSM will act as an enabler to ensure the customer remains success...

Role Overview: Customer Success is integral to our long-term success as a company. Our team of Customer Success Managers (CSM) are trusted advisors: from the point of sale and extending through onboarding, project success, and renewals. The CSM partners closely with internal F5 groups, provides input to a customers strategic plans and helps our customers identify areas to improve their use of and uncovering new uses for F5 amongst their portfolios. Customer Success activities could include on-boarding, support, services, adoption, advocacy, retention, and outcomes such as renewals, up-sell and churn reduction. In this role the CSM will act as an enabler to ensure the customer remains success...