2 - 6 years

0 Lacs

Posted:1 week ago| Platform: Shine logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

As you consider applying for this role, we kindly request you to share your updated resume and confirm your interest at your earliest convenience. The work model for this position is Fully Onsite at Sector 59, Noida. The timings for this role are in EST Shift, from 6:30 PM IST to 3:30 AM IST (Night Shift). Additionally, cab facility and one-time meal facility will be provided. In this role, you will be responsible for managing a portfolio of existing client accounts, focusing on maintaining strong, long-term relationships. You will need to understand the business needs of clients and identify opportunities for upselling and cross-selling. As the main point of contact for client inquiries and concerns, you will be expected to provide ongoing communication and support. Collaboration with internal teams such as product, customer support, and marketing will be essential to ensure client success. Developing account plans, conducting regular review meetings with clients, monitoring account health metrics, and proactively addressing churn risks are key responsibilities. Meeting or exceeding growth and retention targets for assigned accounts will be crucial. It is important to maintain up-to-date records in CRM systems and generate regular account status reports. Required Skills & Experience: - Proven experience in account management, customer success, or inside sales. - Strong interpersonal and communication skills with a customer-first mindset. - Ability to build rapport and trust with diverse stakeholders. - Knowledge of the sales process and ability to identify upselling opportunities. - Experience with CRM tools such as Salesforce, HubSpot, or similar. Preferred Qualifications: A Bachelor's degree in business, Marketing, or a related field is preferred for this role. US Tech Solutions is a global staff augmentation firm that offers a wide range of talent on-demand and total workforce solutions. To learn more about US Tech Solutions, please visit www.ustechsolutions.com. If you are interested in this opportunity, we look forward to hearing from you! Recruiter Details: Name: Simran Email: simran.sharma@ustechsolutionsinc.com Internal Id: 25-02679,

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You

Noida, Uttar Pradesh, India

Noida, Uttar Pradesh, India