Senior Education Impact Consultant

As an Education Business Consultant at PowerSchool, you will be a vital part of our Success team, dedicated to ensuring our partners in educational technology achieve their desired outcomes. Your role will involve collaborating with client account teams to support clients in optimizing their usage of PowerSchool products for students, teachers, counselors, and administrators in schools and districts. By sharing best practices and product knowledge, you will drive improved adoption and usage of PowerSchool products, ultimately strengthening the understanding and adoption of PowerSchool solutions to ensure long-term retention and valued partnerships. Your responsibilities will include acting as a client-facing subject matter expert, serving as an adoption advisor to clients needing additional support, meeting with key client stakeholders to consult on product usage, aligning district goals with product solutions, and mitigating risks. You will work closely with the Customer Success team to develop and track annual goals, support client requests, share reports and data analysis, and collaborate cross-functionally to optimize outcomes for customer retention. In addition to your client-facing duties, you will facilitate webinars, act as a product expert, and provide internal consultation on various projects related to solutions where your expertise is required. Your role will also involve consulting on PowerSchool implementation post go-live to drive usage and adoption, supporting customer meetings, and addressing escalations that require product-specific knowledge to ensure customer satisfaction. To excel in this role, you must have a Bachelor's degree or equivalent work experience, excellent negotiation and interpersonal skills, and the ability to thrive in a fast-paced environment. Proficiency in Microsoft Office suite, Salesforce, and CRM experience is required, along with strong attention to detail, time management, communication skills, and problem-solving abilities. You should be comfortable working under ambiguity, coaching and mentoring team members, and be able to effectively prioritize and escalate customer issues as needed. Your success in this role will be measured by your ability to support clients in achieving success with PowerSchool products, maintaining strong client relationships, and contributing to the overall goals of the Success team. If you are passionate about education technology, dedicated to customer success, and enjoy working in a collaborative, dynamic environment, we invite you to join our team at PowerSchool.,